Appliance Service Center

What Appliance Service Center does

Appliance Service Center Inc. is a family-owned, Pittsburgh-headquartered appliance repair company founded in 1978 by the Hauck family. The company provides in-home repair services for major household appliances — washers, dryers, refrigerators, cooking appliances (cook-tops, ranges, ovens, microwaves), and dishwashers — across the Greater Pittsburgh area, operating as Appliance Service Center Inc. from 238 Brownsville Rd, Pittsburgh, PA 15210. It also serves a secondary B2B segment of property management groups, large apartment complexes, homeowner associations, and group homes with bulk maintenance services. The business holds authorized warranty service status with 25+ major manufacturers including GE, Whirlpool, Maytag, LG, Samsung, Bosch, Sub-Zero, Thermador, JennAir, KitchenAid, Frigidaire, Electrolux, Kenmore, and Dacor, and its factory-trained technicians receive yearly manufacturer training. Rigorous background and drug screening on technicians, parts and labor warranties on all work, and same-day or next-day service via fully-stocked service trucks form the core operational offering.

The company's revenue model is purely transactional: one-time service fees determined by repair type, parts required, and labor involved, with quote-based pricing provided to customers on request. Pricing is not publicly listed. The go-to-market motion is direct-to-consumer in-home service combined with direct outreach to property managers; customer acquisition relies primarily on word-of-mouth referrals, local reputation, the company website (applianceservice-center.com), and a Facebook business page, with no evidence of paid advertising or formal content marketing. Business hours are Monday–Thursday, 8:00 am – 3:00 pm, and the company accepts credit card payments.

Underlying technology is minimal and non-proprietary: a standard WordPress-based informational website, a contact form, two listed phone numbers, and a Facebook page. There is no mobile application, no API, no disclosed integrations, and no AI/ML components. The company is a member of three national industry associations — Professional Servicers Association (PSA), Marcone Servicers Association (MSA), and United Servicers Association (USA) — and holds an A+ rating with the Better Business Bureau. Headcount is approximately 5 employees. Ownership remains with the Hauck family; there is no parent company, no institutional investors, no disclosed funding rounds, and no M&A activity. The company is a privately held Pennsylvania corporation operating exclusively in the U.S. market with no global footprint.

Name

Appliance Service Center

Legal name

Appliance Service Center Inc.

Website

https://applianceservice-center.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

1–10 employees

Short description

Appliance Service Center Inc. is a family-owned, Pittsburgh-based in-home appliance repair company founded in 1978, serving residential homeowners and property management clients across the Greater Pittsburgh area with authorized warranty service for 25+ major appliance brands.

Ownership category

akta.pro rank

Product category

Appliance Repair Services

NAICS

Appliance Repair and Maintenance (811412), Home and Garden Equipment Repair and Maintenance (811411)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAGANAO

Appliance Diagnosis, Troubleshooting & Safety Inspection

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAM

Appliance Parts Replacement (Belts, Hoses, Switches, Heating Elements)

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAH

Washer & Dryer Installation & Minor Repair

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAG

Dishwasher Installation & Minor Repair

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAA

Major Appliance Installation (Kitchen & Laundry)

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAL

Appliance Maintenance, Cleaning & Tune-Ups (Descaling, Filter Changes)

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

Keywords

• Appliance repair services
• In-home appliance repair
• Factory-trained technicians
• Manufacturer warranty service
• Property maintenance services

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Appliance Repair Services: One-time service fees for appliance repair work performed at customer locations. Revenue is transaction-based with pricing determined by the type of repair, parts needed, and labor involved. Same-day/next-day service model with fully stocked truck inventory to complete most calls in a single visit.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Appliance Service Center provides in-home repair services for major residential household appliances (washers, dryers, refrigerators, cooking appliances, dishwashers) across the Greater Pittsburgh area. Factory-trained, background-screened technicians arrive in fully stocked trucks to perform same-day or next-day repairs and serve as an authorized warranty service provider for brands such as GE, Whirlpool, Maytag, LG, Samsung, Bosch, Sub-Zero, and KitchenAid. The company also extends the same repair capability to property management groups, apartment complexes, homeowner associations, and group homes for multi-unit maintenance needs.

Product overview

Appliance Service Center is a family-owned Pittsburgh-based company founded in 1978 specializing in major residential household appliance repairs. The company offers a unified set of repair services organized around four core service categories: Cooking Appliances Repair (covering cook-tops, ranges, ovens, and microwaves), Refrigeration Appliances Repair (covering refrigerators, freezers, and ice machines), Laundry Appliances Repair (covering washers, dryers, and laundry centers), and Dishwasher Repair (covering built-in and portable dishwashers). All services include authorized manufacturer warranty coverage and are backed by factory-trained technicians who undergo yearly manufacturer training. The company also offers Property Management Services for multi-unit residential properties. Services are available for all major appliance brands including Bosch, GE, Whirlpool, LG, Maytag, Sub-Zero, KitchenAid, and over 25 other brands.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooking Appliances Repair Repair services for electric cook-tops, gas cook-tops, induction cook-tops, downdraft cook-tops, gas ranges, electric ranges, dual fuel ranges, single and double wall ovens, built-in microwaves, over-the-range microwaves, and warming drawers. Service is targeted at residential homeowners and performed in-home by factory-trained technicians.
• Refrigeration Appliances Repair Repair services for top mount, side-by-side, French door, bottom freezer, and built-in refrigerators, as well as chest freezers, upright freezers, and ice machines. Targeted at residential homeowners needing in-home refrigeration repair.
• Laundry Appliances Repair Repair services for front load washers, top load washers, laundry centers, electric dryers, gas dryers, and stack washers/dryers. Performed in-home for residential homeowners.
• Dishwasher Repair Repair services for built-in dishwashers, portable dishwashers, and single and double dish drawers. Targeted at residential homeowners.
• Property Management Services Appliance repair and maintenance services for property management groups, large apartment complexes, homeowner associations, and group homes, covering large-scale property maintenance needs across multiple residential units.

Quantifiable outcome

• Same-day or next-day service availability
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• Professional Servicers Association (PSA)minorOthersIndustry membership association for professional appliance servicers. Membership indicates commitment to industry standards and professional practices.
• Marcone Servicers Association (MSA)minorOthersIndustry association for appliance servicers providing access to parts suppliers, training resources, and professional development.
• United Servicers Association (USA)minorOthersNational association supporting appliance repair professionals with training, certification resources, and industry advocacy.
• Major Appliance Manufacturers (Authorized Warranty Service)coreStrategic or Co-development PartnerCompany is authorized to perform warranty repairs for major appliance manufacturers including GE, Whirlpool, Maytag, LG, Samsung, Bosch, Sub-Zero, Thermador, JennAir, KitchenAid, Frigidaire, Electrolux, Kenmore, Dacor, and others. Technicians receive yearly factory training from manufacturers.

Scale indicators3 records

Expansion highlights4 records

Others

• Marcone Appliance Parts: Marcone is a major distributor of appliance replacement parts and supplies the Marcone Servicers Association (of which Appliance Service Center is a member). It is comparable as an ecosystem enabler and supplier that directly supports the same technician service workflow.
• Reliable Parts: Reliable Parts is a large North American appliance parts distributor servicing independent repair technicians, including those in the same authorized-service network as Appliance Service Center. It is comparable as the supply-side backbone of the residential appliance repair industry.
• Angi (formerly Angie's List): Angi is a national marketplace connecting homeowners with local appliance repair and home service professionals. It is comparable as the customer acquisition channel that increasingly competes with referral-driven independents like Appliance Service Center.

Direct peers

• Mr. Appliance: Mr. Appliance is a national franchise network specializing in residential appliance repair, serving homeowners with on-site service for the same major brands Appliance Service Center covers. It is the most direct comparable in business model, service delivery, and target customer.

Broad incumbents

• Sears Home Services: Sears Home Services is a large national appliance repair provider offering in-home service for washers, dryers, refrigerators, dishwashers, and cooking appliances across many U.S. markets. It is a broad incumbent with the same core offering but at vastly greater scale and geographic reach than Appliance Service Center.
• Neighborly (formerly Dwyer Group): Neighborly is the parent company of Mr. Appliance and other home services franchises, providing shared branding, training, and supplier access. It is comparable as the franchise ecosystem that competes with independent operators like Appliance Service Center.
• GE Appliance Repair (Haier/GE): GE Appliances operates a national authorized service network for its own brand (and others) and is one of the manufacturer partners that Appliance Service Center services. It is a comparable player in the appliance repair space but at a vastly broader scale through direct and authorized channels.

Emerging players

• Asurion Home Appliance: Asurion provides extended warranty and in-home repair services for major appliances through retailer and carrier partnerships. It intersects with Appliance Service Center's residential repair and authorized-warranty work but operates at national scale with a tech-enabled dispatch model.
• HomeServe: HomeServe offers home repair service plans and dispatch networks for appliance, plumbing, and HVAC issues to homeowners and municipalities. It overlaps with Appliance Service Center's residential repair focus but monetizes through subscription/membership rather than per-job fees.

Regional players

• BlueStar Repair Services: BlueStar is a regional appliance service provider serving multiple U.S. markets with in-home repair for major household appliances. It is comparable to Appliance Service Center in service model and customer base but operates across a wider regional footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100089360093728
• LinkedInlinkedin.com/company/appliance-service-center

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Appliance Service Center