Aqua Plumbing, Heating & Cooling Services

What Aqua Plumbing, Heating & Cooling Services does

Aqua Plumbing, Heating & Cooling Services is a residential home services provider based in Niles, Illinois, delivering HVAC, plumbing, and electrical services directly to homeowners across the Chicagoland area, covering 15+ Illinois counties (Cook, DuPage, Kane, Will, Kendall, Lake, DeKalb, and others) plus Northwest Indiana. Founded in 1992 and now operating within the Perfect Home Services family following a 2024 consolidation, the company employs 37 people across offices in Lombard and Aurora, IL. The service portfolio spans furnace and air conditioner installation, repair, and maintenance; comprehensive plumbing (drain cleaning, water heaters, sewer line, pipe repair, sump pumps, emergency response); and electrical panel upgrades, installations, and repairs, backed by 24/7 emergency availability, licensed and insured technicians, a 10-year parts and labor warranty on new HVAC installations, and a 100% satisfaction guarantee.

The business runs a direct-to-consumer model with no proprietary technology platform. Service requests come through 24/7 phone lines, online booking, and in-home dispatch of licensed field technicians. Revenue is generated primarily through professional service fees on HVAC, plumbing, and electrical engagements, augmented by an annual VIP Membership that delivers recurring revenue via discounted service rates, free annual tune-ups, $50 equipment installation vouchers, $25 annual service gift cards, and priority scheduling. The company has also established financing partnerships with Service Finance Company, LLC and GoodLeap to provide 0% APR options on qualifying purchases of $10,000 or more, designed to pull forward larger equipment replacement transactions. Customer acquisition uses a multi-channel mix including Google review generation, localized SEO landing pages per service city, social media presence on Facebook, LinkedIn, and Instagram, promotional coupons and seasonal deals, and a tiered referral program paying $50 per completed appointment and $250 per system installation.

The company's competitive positioning is built on 30+ years of operating history, 4,000+ cumulative customer reviews averaging 4.7 stars on Google (4.7 on Facebook, 4.5 on Angi), an A+ Better Business Bureau rating, and the 2023 Bryant Medal of Excellence, which limits the company to one of only 20 contractors nationwide. Operating geographies are restricted to the Chicagoland and Northwest Indiana regions, with no global footprint and no disclosed expansion plans beyond the existing service territory. No AI, machine learning, or proprietary software capabilities are described in the available data.

Name

Aqua Plumbing, Heating & Cooling Services

Legal name

Aqua Plumbing, Heating & Cooling Services

Website

https://aquaplumbingservices.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Aqua Plumbing, Heating & Cooling Services is a Chicagoland-area residential home services provider offering HVAC, plumbing, and electrical services across 15+ Illinois counties and Northwest Indiana, now operating under Perfect Home Services with 37 employees and 4,000+ customer reviews.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

akta.pro secondary industries

Tankless Water Heater Installation & Service (HSAOACAB), Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG)

Keywords

• Residential HVAC services
• Plumbing services
• Electrical services
• Home heating cooling
• Emergency plumbing repair

Headquarters

HQ city

Lombard

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. HVAC Services: Heating, ventilation, and air conditioning installation, repair, and maintenance services for residential customers. Revenue generated from service calls, repairs, and new equipment installations.
2. Plumbing Services: Full range of plumbing services including drain cleaning, pipe repair, water heater installation, sewer services, and emergency plumbing. Revenue from service fees and repair/installation work.
3. Electrical Services: Electrical panel upgrades, installation services, and electrical repair services for residential properties.
4. VIP Membership Program: Annual recurring membership program offering discounted rates on services, free annual tune-ups, $50 vouchers toward equipment installation, $25 service gift cards annually, and priority scheduling.
5. Financing Services: Partnership with financing companies (Service Finance Company, LLC and GoodLeap) to provide 0% financing options for qualified customers, enabling larger equipment purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Aqua Plumbing, Heating & Cooling Services provides residential HVAC, plumbing, and electrical installation, repair, and maintenance services to homeowners across the Chicagoland area and Northwest Indiana. Core offerings include heating and cooling system services, full plumbing (drain cleaning, water heaters, sewer, sump pumps, emergency response), electrical panel upgrades and repairs, and a recurring VIP Membership program with discounts, free tune-ups, and priority scheduling.

Product overview

Aqua Plumbing, Heating & Cooling Services (now part of Perfect Home Services) offers a comprehensive suite of home services including core HVAC services (heating and cooling), plumbing, electrical, and related maintenance offerings. The company operates as a unified service platform with emergency response capabilities, a VIP membership program for recurring customers, and specialty services like ductless mini-splits, water heaters, air purification, and smart thermostats. The product portfolio is organized around core service categories (Heating, Cooling, Plumbing, Electrical) supported by add-on specialty services and a membership loyalty program.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services Furnace installation, replacement, repair, and maintenance services for residential customers, including boilers and modulating furnaces.

Quantifiable outcome

• 100% satisfaction guaranteed with Perfect Promise
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Perfect Home ServicesflagshipStrategic or Co-development PartnerAqua Plumbing, Heating & Cooling Services has joined the Perfect Home Services family as a strategic partnership to expand service capabilities in the Chicagoland area. Both companies share a commitment to providing exceptional HVAC, plumbing, and electrical services to residential customers. Aqua team members continue operations under the Perfect Home Services brand with the same quality and care customers have come to expect.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• One Hour Heating & Air Conditioning: National HVAC franchise with multiple Chicago-area operators. Direct competitor on residential heating and cooling service, installation, and emergency repair.
• Benjamin Franklin Plumbing: National plumbing franchise with on-time guarantee positioning, operating in Chicago suburbs. Competes directly with Aqua's plumbing services with similar punctuality and pricing messaging.
• Roto-Rooter: Nationally branded plumbing and drain service franchise with strong presence in Chicago. Competes directly with Aqua's plumbing and emergency service lines; broader scale and brand recognition give it incumbent advantages.
• Aire Serv Heating & Air Conditioning: National HVAC franchise under Neighborly with Chicagoland locations. Comparable residential HVAC install/repair/maintenance offerings and membership-style service plans.
• ServiceMaster Restore: National home services brand covering HVAC, plumbing, and restoration under a broader portfolio. Overlaps with Aqua's trade services but at much greater scale and geographic breadth.
• Mr. Rooter Plumbing: National plumbing franchise under Neighborly with Chicago-area franchisees. Direct competitor on residential plumbing services; comparable emergency plumbing and water heater offerings.

Emerging players

• HomeServe USA: Home warranty and emergency repair service provider with national footprint. Adjacent business model selling membership-style coverage for plumbing, HVAC, and electrical repairs—directly relevant given Aqua's VIP membership program.

Direct peers

• American Weathermakers: Chicago-area residential HVAC, plumbing, and electrical contractor founded in 1948 with similar 24/7 service model and broad Chicagoland coverage. Directly competes in the same geography and service mix as Aqua.
• Four Seasons Heating, Air Conditioning and Plumbing: Family-owned Chicagoland HVAC and plumbing company serving residential customers across multiple counties. Closely comparable local competitor with same trade mix and D2C service model.
• Perfect Home Services: Parent company of Aqua, also a Chicagoland residential HVAC, plumbing, and electrical contractor with 30+ years operating history. Directly comparable service portfolio, customer base, and trade-area overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/perfecthomeservice
• LinkedInlinkedin.com/company/aqua-plumbing-heating-&-cooling-services
• Instagraminstagram.com/perfecthomeaurora

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aqua Plumbing, Heating & Cooling Services