What XMission does

XMission is a privately held, Utah-based internet service provider founded in 1993 by Pete Ashdown and Shirley Ririe, headquartered in Salt Lake City. The company delivers fiber-to-the-home and fiber-to-the-business internet services at symmetric speeds up to 10Gbps with no data caps, operating as a participating provider on multiple community-owned fiber networks including UTOPIA Fiber, Bountiful Fiber, Lehi Fiber, Providence Fiber, Yellowstone Fiber (Bozeman, MT), and Southern Ute (Colorado), with a new Atomic Fiber deployment underway in Los Alamos County, New Mexico through 2030. The underlying technology stack combines FTTH infrastructure with the SLIX (Salt Lake Internet eXchange) peering fabric for direct interconnect to Amazon, Google, and Microsoft, an XWi product line providing managed WiFi for both residential and SMB customers, and a SOC 2 Type II / PCI DSS compliant data center supporting colocation, shared, managed, and unmanaged cloud hosting.

XMission monetizes through subscription-based recurring revenue across five primary streams: residential and business fiber internet ($41–$129/month on the UTOPIA network plus a $30/month UTOPIA fee), hosted PBX/VoIP business phone service at $29 per seat, Zimbra email and collaboration licensing (starting at $962/year for 25 mailboxes) and hosted Zimbra services, a Zimbra white-label reseller program for technology resellers and MSPs, and supporting services including domain registration, SSL certificates, colocation, and static IP addresses. Go-to-market is primarily direct-to-consumer online signup for residential and SMB, supplemented by community-fiber partnerships for municipal coverage and a channel/reseller program for email services. The company holds BBB accreditation, 100% green-powered and Energy Star certifications, and serves approximately 11–50 employees across a four-state western U.S. footprint (Utah, Montana, Colorado, New Mexico).

Name

XMission

Legal name

XMission

Website

https://xmission.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

XMission is a Salt Lake City-based ISP founded in 1993 that delivers fiber internet (up to 10Gbps), hosted VoIP, Zimbra email, and colocation services to residential, SMB, and reseller customers across Utah, Montana, Colorado, and New Mexico via community fiber networks.

Ownership category

akta.pro rank

Product category

Fiber Internet Service Provider

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Internet Exchange Points (IXPs) & Peering Services (HDABALAC), Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ), Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)

Keywords

• Fiber internet services
• Web hosting services
• VoIP phone systems
• Email collaboration platform
• Data center colocation

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Fiber Internet Services: Residential and business fiber internet subscriptions with speeds up to 10Gbps, no data caps, with 24/7 tech support and money-back guarantee.
2. Business Phone / VoIP Services: Hosted PBX phone systems at $29 per seat including IP phone hardware, with cloud-based management portal, HD Voice, and mobile integration.
3. Domain and Web Hosting: Domain registration, shared hosting, managed cloud hosting, unmanaged VPS, and colocation services.
4. Zimbra Email & Collaboration: Zimbra email platform reselling and licensing with mailbox subscriptions starting at $962/year for 25 mailboxes (Professional Edition).
5. SSL Certificates and Add-ons: SSL certificates and additional services including static IP addresses (starting at $5/month for single IP).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

XMission sells high-speed fiber-to-the-home internet (up to 10Gbps symmetric, no data caps) for residential and business customers across Utah, Montana, Colorado, and (upcoming) New Mexico, delivered via multiple community fiber networks. It complements the fiber service with hosted Zimbra email and collaboration, hosted PBX/VoIP business phone systems, shared/managed/unmanaged cloud hosting, VPS, colocation, SSL certificates, and domain services, plus the SLIX Internet Exchange Point. Revenue is generated primarily through monthly and annual subscriptions.

Product overview

XMission offers a diversified telecommunications and cloud services portfolio anchored by high-speed fiber internet (XMission Fiber) with residential services across multiple regional sub-brands (UTOPIA, Bountiful, Lehi, Providence, Southern Ute, Yellowstone Fiber) delivering up to 10Gb speeds. Business services include dedicated fiber connections and XWi Smart SMB managed WiFi. The company provides complementary hosting and communications services including shared/managed/unmanaged cloud hosting, colocation, SSL certificates, and domain services. Unified communications include Zimbra-hosted email/collaboration (resold and licensed), hosted PBX (XMission Voice) with mobile apps and voice portal, and business phone services. SLIX provides internet exchange services. The portfolio operates across Utah, Montana, Colorado, and New Mexico markets.

Differentiator

Problem solved

Functional benefit

Brands

• UTOPIA: Residential fiber internet service through the UTOPIA Fiber network
• Yellowstone Fiber
• Bountiful Fiber
• Lehi Fiber
• Southern Ute Fiber
• Providence Fiber
• XWi
• XWi Home
• XWi Smart SMB
• SLIX
• XMission Voice
• Atomic Fiber

Quantifiable outcome

• 4.9+/5 satisfaction ratings (Blue Stream Fiber reference)
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core.

• CalixcoreTechnology or Integration · 10 March 2026XMission leverages Calix's SmartMDU solution on the Calix One platform to expand in the multi-dwelling unit (MDU) market. This enables rapid connectivity for apartment complexes and mixed-use developments.
• Los Alamos CountycoreStrategic or Co-development Partner · 24 February 2026XMission signed a contract to provide internet service on Los Alamos County's community broadband network called Atomic Fiber. Construction begins Spring 2026 with initial service in Fall 2026 and full completion by 2030.
• UTOPIA FibercoreChannel Partner/ Reseller/ DistributorXMission is a participating ISP on the UTOPIA Fiber community fiber network across multiple Utah municipalities, offering residential and business fiber services.
• Yellowstone FibercoreChannel Partner/ Reseller/ DistributorXMission provides fiber internet services in Bozeman, Montana under the Yellowstone Fiber brand.
• ZimbracoreTechnology or IntegrationXMission is a Zimbra Business Solutions Provider (BSP) offering Zimbra email and collaboration platform licensing and hosting services. They provide both hosted Zimbra services and Zimbra license sales.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ting Internet: Ting Internet is a regional fiber-to-the-home ISP operating in select US cities, offering gigabit fiber with a focus on smaller markets and customer experience. It is directly comparable to XMission as a community-oriented regional fiber ISP with similar go-to-market and target customer profile.
• Ziply Fiber: Ziply Fiber is a regional fiber ISP serving the Pacific Northwest (Washington, Oregon, Idaho, Montana) with multi-gig residential and business fiber. It is highly comparable to XMission as a similarly-sized regional FTTH operator focused on smaller markets with no data caps and competing against incumbent cable.
• Race Communications: Race Communications is a California-based fiber ISP delivering multi-gig residential and business fiber in underserved and rural communities. Comparable to XMission as a regional FTTH operator expanding into smaller markets and MDU/community broadband projects.
• Sonic (Sonic.net): Sonic is a California-based independent ISP offering fiber-to-the-home internet, telephone, and hosting services. It is directly comparable to XMission as a long-established (since 1994) independent ISP offering fiber, voice, and hosting with a similar regional focus and product portfolio.

Broad incumbents

• Lumen Technologies (CenturyLink): Lumen Technologies (formerly CenturyLink) is a major US telecom carrier offering fiber internet, voice/UCaaS, and managed services to residential and business customers. Comparable to XMission's full portfolio (fiber, hosted PBX, hosting, colocation) but at vastly larger scale across all 50 states.
• Google Fiber: Google Fiber is a large-scale fiber-to-the-home ISP offering gigabit and multi-gig residential and business internet in select US cities. It is comparable to XMission as a pure-fiber ISP with no data caps and direct peering to Google services, but operates at significantly larger scale and footprint.
• Consolidated Communications: Consolidated Communications (now part of Searchlight Capital/TPG portfolio) is a regional broadband and business services provider offering fiber internet, voice, and hosted services across 20+ US states. Comparable to XMission's diversified telecom portfolio (fiber, voice, hosting) but at meaningfully larger scale.
• AT&T Fiber: AT&T Fiber is a national fiber ISP offering multi-gig residential and business internet across the US. It competes directly with XMission in any overlapping metro and is comparable in offering fiber-based broadband, though at much larger geographic and capital scale.

Others

• UTOPIA Fiber: UTOPIA Fiber is an open-access community fiber network in Utah connecting multiple participating ISPs (including XMission) to residential and business subscribers. It is comparable to XMission as both a partner and an indirect network operator that defines XMission's go-to-market across Utah municipalities.

Regional players

• Syndeo Networks: Syndeo Networks is a regional fiber and hosted services provider serving the western US with fiber internet, hosted PBX, and cloud/hosting. Directly comparable to XMission's fiber-plus-PBX-plus-hosting bundle and similar size/geographic orientation, though serving overlapping but distinct western markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/xmission
• Facebookfacebook.com/6155383019
• LinkedInlinkedin.com/company/33375
• Instagraminstagram.com/xmission

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about XMission