The Arc of the East Bay

What The Arc of the East Bay does

The Arc of the East Bay is a 501(c)(3) nonprofit organization headquartered at 1101 Walpert Street, Hayward, California, that provides life skills education, job training, and employment placement services to approximately 350 adults with intellectual and developmental disabilities (I/DD) annually, including individuals with autism, Down syndrome, cerebral palsy, and fetal alcohol syndrome across 11 East Bay cities (Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Union City, Newark, Oakland, Piedmont, and Pleasanton). It is also known as The Arc of Alameda County and operates as a chartered chapter of The Arc of the United States, with affiliated advocacy through Arc California in Sacramento and Arc US on Capitol Hill. Service delivery is organized around four core programs — the Adult Vocational Program (AVP), Leap, Scope, and Supported Employment — supplemented by community-based offerings including the LifeLinks Golf Program at Las Positas Golf Course and the Wings for All airport rehearsal program.

The underlying technology footprint is modest and oriented to information delivery rather than proprietary systems. The organization maintains a public website (arceastbay.org) meeting WCAG 2.0 Level AA accessibility standards, a cloud-based resource portal (arceastbay.cloud) hosting the Arc Learning Hub, Client Info Center, and Staff Info Center, a digital newsletter ("The Arc.ives"), and an active presence on Facebook, Twitter, LinkedIn, and YouTube. There is no proprietary AI/ML capability, no application-layer product, and no commercial software platform. PCI DSS compliance was maintained for the donation payment flow during 2020–2021. Operational technology is conventional web infrastructure deployed in service of a human-delivered, in-person service model rather than as a product.

The business model is a donation- and grant-funded nonprofit with no equity structure. Revenue is generated through four channels: (1) individual donations, corporate giving, and foundation grants; (2) recurring donor memberships across six tiers ranging from a free volunteer-based Roots membership to a $500/year Sapphire tier; (3) annual event fundraising including the Bogey Bash Golf Tournament (which raised $30,000 at its 7th edition in 2016) and the Invest in Success Awards Banquet; and (4) government-coordinated service funding flowing through the Regional Center of the East Bay, the primary referral and case management partner. Client acquisition is referral-driven through Regional Center caseworkers, who determine service needs and arrange transportation. Services are provided free of charge to eligible clients.

Name

The Arc of the East Bay

Legal name

The Arc of the East Bay

Website

https://arceastbay.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1–10 employees

Short description

The Arc of the East Bay is a 501(c)(3) nonprofit in Hayward, California that provides life skills education, vocational training, and employment placement services to approximately 350 adults with intellectual and developmental disabilities across 11 East Bay cities, funded by donations, memberships, events, and Regional Center partnerships.

Ownership category

akta.pro rank

Product category

Disability and Human Services

NAICS

Sports and Recreation Instruction (611620)

SIC

Services-Educational Services (8200), Services-Membership Organizations (8600)

akta.pro primary industry

Disability Employment & Vocational Rehabilitation (VR) Programs (EDAAAOAI)

Keywords

• Disability services
• Vocational training programs
• Supported employment services
• Developmental disability programs
• Nonprofit community services

Headquarters

HQ city

Hayward

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Contributions: The organization relies primarily on donations from individuals, corporations, and foundations. Multiple giving mechanisms are available including one-time donations, monthly recurring donations, donor memberships, car donations, and planned giving.
2. Donor Memberships: Annual membership dues at multiple tiers provide recurring revenue and engagement. Membership includes benefits such as event discounts and newsletter access.
3. Event Fundraising: Annual events such as the Bogey Bash Golf Tournament generate fundraising revenue from sponsors, participants, and auction items.
4. Government Funded Services: Services are coordinated with and partially funded through the Regional Center of the East Bay, a California Regional Center providing case management and services funding for individuals with developmental disabilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

The Arc of the East Bay is a 501(c)(3) nonprofit that provides direct programs and services for adults with intellectual and developmental disabilities in California's East Bay region. Its offerings include day-services vocational programs (Adult Vocational Program, LEAP, SCOPE), a LifeLinks Golf Program, Supported Employment, and the Wings for All airport rehearsal program, delivered at the Walpert Campus in Pleasanton and in community settings.

Product overview

The Arc of the East Bay is a nonprofit service organization (not a technology product company) offering a coordinated suite of programs for adults with intellectual and developmental disabilities (I/DD). The core offerings include the Adult Vocational Program (AVP) for job training, Supported Employment for job placement, and day programs like Leap and Scope for life skills development. Additional programs include the LifeLinks Golf recreational program, the Arc Learning Hub for educational resources, and specialized initiatives like Wings for All for airport travel preparation. The organization focuses on life skills education, employment services, and advocacy rather than technology products.

Differentiator

Problem solved

Functional benefit

Brands

• AVP (Adult Vocational Program): Adult vocational program providing employment and life skills services
• LEAP
• Scope
• LifeLinks Golf Program

Products and services

• Adult Vocational Program (AVP) A day-services vocational program for adults with intellectual and developmental disabilities that builds work, life, and community skills through structured activities at the Walpert Campus.
• LEAP Program An educational and life-skills program within The Arc of the East Bay's adult services portfolio, designed to support continued learning for participants with I/DD.
• SCOPE Program A program within The Arc of the East Bay's day-services offerings for adults with intellectual and developmental disabilities, focused on skill-building and community participation.
• LifeLinks Golf Program A recreational and therapeutic golf program for participants with developmental disabilities that builds social skills, coordination, and community connection through structured on-course play.
• Supported Employment A community-based employment service that places adults with I/DD into paid work with local employers and provides ongoing coaching and support.
• Wings for All An airport rehearsal program, offered in partnership with The Arc, that lets individuals with I/DD and their families practice the air-travel experience in a supportive environment.
• Annual Donor Memberships Tiered annual giving memberships that individuals and organizations purchase to financially support The Arc of the East Bay's programs, typically structured at multiple price points such as $250, $500, $1,000, and $5,000.

Quantifiable outcome

• 350 clients served annually with life skills and employment services
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• Regional Center of the East BaycoreStrategic or Co-development PartnerPrimary referral and case management partner for individuals with intellectual and developmental disabilities. Regional Center caseworkers assist individuals and families in determining necessary services, arrange transportation to The Arc facilities, and refer clients to The Arc's programs.
• The Arc CaliforniacoreStrategic or Co-development PartnerState-level advocacy office in Sacramento established to preserve the Lanterman Act and react to proposed legislation impacting lives of clients with disabilities. Works to ensure state funding for programs.
• The Arc United StatescoreStrategic or Co-development PartnerNational advocacy organization performing similar advocacy functions on Capitol Hill in Washington D.C. to protect disability rights at the federal level.
• PhRMAminorGTM or Marketing PartnerFeatured sponsor and funder of The Arc of the East Bay as displayed in the sponsor logo section on the website.
• TherapminorGTM or Marketing PartnerFeatured sponsor and funder providing services for people with disabilities.
• Comcast NBCUniversalminorGTM or Marketing PartnerFeatured sponsor and funder with a partnership supporting local disability agencies and digital literacy for people with disabilities.
• Mutual of AmericaminorGTM or Marketing PartnerFeatured sponsor and funder, described as 'Your retirement company.'
• Corporation for National and Community ServiceminorGTM or Marketing PartnerFeatured sponsor and federal government funder supporting community service programs.
• Mitsubishi Electric FoundationminorGTM or Marketing PartnerFeatured sponsor and funder supporting disability services and programs.
• Retirement Research FoundationminorGTM or Marketing PartnerFeatured sponsor and funder supporting retirement and disability-related programs.
• Kessler FoundationminorGTM or Marketing PartnerFeatured sponsor and funder focused on 'Changing the lives of people with disabilities.'
• Bernard and Anne Spitzer Charitable TrustminorGTM or Marketing PartnerFeatured sponsor and funder supporting disability services.
• First 5 Alameda CountyminorGTM or Marketing PartnerFeatured sponsor and funder focused on early childhood development in Alameda County.
• Metropolitan Area Athletic Association (MOA)minorGTM or Marketing PartnerFeatured sponsor and funder supporting The Arc programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Easterseals: National nonprofit organization providing disability, autism, aging, and veterans services across the U.S. Overlaps with The Arc of the East Bay on adult disability employment and life-skills services but at a national scale and broader service scope.
• The Arc of California: State-level advocacy umbrella for all California Arc chapters including The Arc of the East Bay. Directly comparable mission around Lanterman Act preservation and state funding advocacy, though it operates at a broader jurisdictional scope.
• Mosaic: National faith-based nonprofit providing supports for people with intellectual and developmental disabilities, including employment services, day programs, and residential supports. Comparable adult I/DD service portfolio at national scale.
• The Arc of the United States: National parent organization of the Arc network with 600+ chapters and 1,000+ programs serving over a million people with I/DD. Comparable advocacy mission at federal level, with a much broader geographic and operational footprint.

Others

• Sevita Health (formerly The MENTOR Network): Large national provider of home and community-based services for individuals with intellectual and developmental disabilities, including supported employment and day programs. Comparable service lines but operates at much larger scale with both nonprofit and for-profit entities.

Direct peers

• Opengate: Nonprofit serving adults with developmental disabilities through vocational, residential, and day programs. Comparable service mix around supported employment and life-skills training for adults with I/DD.
• East Bay Innovations: East Bay-based nonprofit providing supported employment, day programs, and independent living services to adults with developmental disabilities in Alameda and Contra Costa counties. Directly comparable in geography, service mix, and target population to The Arc of the East Bay.
• Community Options, Inc. National nonprofit providing residential, employment, and day services for people with intellectual and developmental disabilities. Comparable service mix in supported employment and community-based day programs.
• The Arc San Francisco: Sibling Arc chapter serving San Francisco residents with intellectual and developmental disabilities through employment, housing, and advocacy programs. Highly comparable service portfolio and advocacy structure within the same Arc network.
• Easterseals Bay Area: Bay Area chapter of Easterseals delivering disability services including workforce development, adult day programs, and autism services. Operates in overlapping geographies with similar vocational and life-skills programming for adults with I/DD.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arcalameda
• YouTubeyoutube.com/channel/UC9p0eDDaCtc6etfhy0onRlg
• Facebookfacebook.com/thearceastbay
• LinkedInlinkedin.com/company/the-arc-of-the-east-bay

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc of the East Bay