ArcFlow AG
ArcFlow AG is a privately held Swiss software company (founded 1991) that develops the ARCFLOW document management system and the ZISOFT civil protection software suite, selling primarily to SMB and mid-market enterprises and Swiss/German government agencies via direct sales and channel partners across DACH, the Philippines, and Turkey.
- Company typePrivate
- Founded1991
- HeadquartersDäniken, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ArcFlow AG does
ArcFlow AG is a privately held Swiss software company founded on August 1, 1991, headquartered in Däniken, Solothurn, operating a client-server Document Management System (DMS) under the ARCFLOW brand and a specialized civil protection software suite called ZISOFT. The ARCFLOW DMS provides digital archiving, full-text document recognition, version control, workflow automation via digital stamps, and integration with ERP/accounting systems such as Abacus through a RESTful API; ZISOFT is a modular web platform serving Swiss and German civil defense authorities with assignment planning (ZUPLA), periodic shelter inspection (PSK), material/inventory management, event accounting (Anlass), and related modules, integrating with national registries (GWR, GERES, AGOV, Grundbuch) and the Swiss Army personnel system (PISA).
The group is structured around ARCFLOW AG (Swiss parent), ARCFLOW GmbH (German subsidiary in Rödermark), ARCFLOW Inc. (Philippines representative office in Davao City), and Monitor Digital Ltd. (Turkish partner office in Bursa). Revenue is generated primarily through one-time perpetual licenses priced per user, recurring maintenance and support contracts, subscription-based ZISOFT module licensing to government organizations, and bespoke individual software development services; distribution combines direct sales in DACH with a channel partner program (S+S SoftwarePartner, Vectorsoft, TRANSPO DATA AG, CPL Philippines) and quote-based pricing with free initial consultation. The customer base is highly fragmented across SMB and mid-market enterprises in DACH plus selected SEA exposure, with named references spanning waste management, municipal government, steel trading, energy, insurance, manufacturing, and civil protection. The organization is very small (approximately five employees plus an apprenticeship program), is not venture-backed, and has never disclosed revenue or fundraising.
ArcFlow AG firmographics
Firmographics- Name
- ArcFlow AG
- Legal name
- ARCFLOW AG
- Website
- https://arcflow.net
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ArcFlow AG is a privately held Swiss software company (founded 1991) that develops the ARCFLOW document management system and the ZISOFT civil protection software suite, selling primarily to SMB and mid-market enterprises and Swiss/German government agencies via direct sales and channel partners across DACH, the Philippines, and Turkey.
- Ownership category
- akta.pro rank
ArcFlow AG industry classification
Industry- Product category
- Document Management Software
- NAICS
- Software Publishers (5132), Software Publishers (51321), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)
Keywords
Where ArcFlow AG is headquartered
LocationHeadquarters
- HQ city
- Däniken
- HQ country
- Switzerland
- HQ region
- Europe
Offices4 records
Markets served
ArcFlow AG business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses: One-time perpetual license fees for ARCFLOW DMS software. Pricing calculated based on fixed number of users. Company emphasizes transparent, predictable pricing without surprise costs.
- Maintenance and Support: Ongoing support and software maintenance services bundled with the product. Includes remote support via FastViewer or TeamViewer.
- ZISOFT Software: Civil protection software modules (ZUPLA, PSK, Material, Anlass) for government organizations. Data stored in Microsoft SQL Server with web-based access.
- Individual Software Development: Custom software solutions tailored to specific customer requirements beyond standard product offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | User-based perpetual license |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
ArcFlow AG product offering
Product offeringCore offering
ArcFlow AG develops and sells two core software product lines: (1) ARCFLOW, a client-server document management system (DMS) with full-text search, revision-secure digital archiving, and workflow automation for businesses of all sizes; and (2) ZISOFT-Web, a web-based civil protection (Zivilschutz/Bevölkerungsschutz) software platform for cantonal and regional civil defense authorities in Switzerland and Germany, covering shelter management, material inventory, periodic shelter inspection, and event accounting. The company additionally offers Individualsoftware (custom software development) tailored to specific customer requirements.
Product overview
ArcFlow AG operates two core product lines: ARCFLOW, an enterprise document management system (DMS) for digital document storage, full-text search, revision-secure archiving, and workflow automation; and ZISOFT-Web, a civil protection software platform for Swiss and German civil defense organizations. ARCFLOW is a client-server DMS with document scanning, full-text indexing, email archiving, and ERP integration capabilities. ZISOFT-Web is a modular web application comprising ZUPLA (assignment planning), PSK (periodic shelter inspection), Material (inventory management), Anlass (event billing), Sirenen (siren management), Bauten (construction), and PAK (facility inspection) modules, all sharing a centralized database. Both product lines support Microsoft SQL Server, HTTPS-encrypted web publishing, and cross-module data sharing. Individual software development services are also offered.
Differentiator
Problem solved
Functional benefit
Brands
- ZISOFT: Civil protection software covering civil defense organizations, including modules for building applications, shelters, periodic shelter control (PSK), material management, sirens, buildings, PAK, and ZUPLA (assignment planning).
Products and services
- ARCFLOW Document Management System Client-server document management system (DMS) for digital document storage, full-text search/OCR-based indexing, revision-secure archiving, and workflow automation with digital stamps. Includes email archiving, ERP integration, working folders (Arbeitsmappen), Script-API with add-ons, ARCFLOW Drive cross-OS access (including iPad), and HTTPS-encrypted web client (ARCFLOW.NEXT). Targeted at SMBs, mid-market, and enterprise customers across multiple industries in DACH.
- ZISOFT-Web Civil Protection Software Web-based civil protection (Zivilschutz/Bevölkerungsschutz) software platform for cantonal and regional civil defense authorities in Switzerland and Germany. Modular platform including ZUPLA (shelter assignment planning with Google Maps), PSK (periodic shelter inspection with offline tablet deficiency recording), Material (inventory with scenario planning and ICL maintenance), Anlass (event accounting with PISA integration and pain.001 e-banking), Sirenen (siren management), Bauten (construction), and PAK (facility inspection). Integrates with government data sources (GWR, AGOV, Grundbuch, GERES, PISA).
- Individualsoftware (Custom Software Development) Custom software development services tailoring ARCFLOW and ZISOFT solutions to specific customer requirements beyond standard product offerings. Allows customers to commission individualized features, integrations, and workflows directly with the manufacturer.
Quantifiable outcome
- Time savings through fast document search - customers report finding documents in seconds rather than minutes
- +3 more outcomes
Companies that use ArcFlow AG
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles4 records
ArcFlow AG technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability5 records
Feature10 records
ArcFlow AG partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- S+S SoftwarePartnercoreS+S SoftwarePartner based in Stemwede, Germany operates as a Vertriebskooperation (distribution cooperation) partner. The company develops accounting software for over 40 years and resells ARCFLOW as the document management component for their customers.
- Philippine Chamber of Commerce & Industry (PCCI)minorCooperation with Philippine Chamber of Commerce & Industry for market development and business networking in the Philippines market.
- CPL Philippines IncorporatedcoreCPL Philippines Incorporated with headquarters in Manila serves as the distributor for ARCFLOW DMS products in the Philippine market. The partnership extends ARCFLOW's reach into Southeast Asia through a dedicated local distribution partner.
- TRANSPO DATA AGcoreTRANSPO DATA AG as Vertriebspartner (sales partner) for the document management market, representing ARCFLOW in specific market segments.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
ArcFlow AG competitors and assessment
Company assessmentDirect peers
- enaio (OPTIMAL SYSTEMS): enaio by OPTIMAL SYSTEMS is a German enterprise content management suite with strong DACH vertical coverage including public sector. Directly comparable to ARCFLOW's regulated-industry, GoBD-compliant positioning.
- M-Files: M-Files is an intelligent information management platform with metadata-driven DMS and cloud-native delivery. Competes with ARCFLOW for SMB and mid-market customers seeking modern document management with workflow.
- Laserfiche: Laserfiche is a US-headquartered DMS/ECM vendor serving mid-market and government customers with workflow automation and compliance. Comparable horizontal positioning to ARCFLOW for SMB and public-sector document management.
- d.velop: d.velop is a German-headquartered DMS/ECM provider serving regulated mid-market in DACH with document management, workflow, and integration capabilities. Closely comparable to ARCFLOW in target segment and GoBD focus.
- DocuWare: DocuWare is a leading mid-market document management system vendor with strong DACH presence and cloud delivery. Directly competes with ARCFLOW DMS for SMB and enterprise customers seeking compliant archiving and workflow automation.
- ELO Digital Office: ELO Digital Office is a major German ECM/DMS vendor serving enterprise and mid-market with on-prem and cloud offerings. Comparable horizontal DMS positioning and DACH customer base as ARCFLOW.
- Windream: Windream is a German DMS vendor focused on mid-market and enterprise customers with GoBD-compliant archiving. Closely comparable to ARCFLOW in DACH regulated verticals and on-prem deployment.
Broad incumbents
- Kofax (Tungsten Automation): Kofax (now Tungsten Automation) provides intelligent document processing, capture, and workflow automation at enterprise scale. Adjacent competitor to ARCFLOW where customers automate document-heavy processes such as invoice handling.
- OpenText: OpenText is a global enterprise information management incumbent offering Documentum, Content Suite, and extended ECM. Overlaps with ARCFLOW at the high end of the mid-market and in regulated verticals but operates at vastly larger scale.
- Microsoft (SharePoint): Microsoft SharePoint / Microsoft 365 is the dominant broad-incumbent platform offering document management, workflow, and compliance inside the Microsoft 365 ecosystem. Many ARCFLOW prospects and customers also use SharePoint, creating competitive and integration dynamics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
ArcFlow AG social profiles
Digital presenceArcFlow AG compliance and trust
Trust signalCompliance2 records
ArcFlow AG financial estimates
Financial estimateRevenue estimate
Valuation estimate
ArcFlow AG leadership team
Management profileNumber of profiles
Profiles2 records
ArcFlow AG subsidiaries and ownership
Company hierarchySubsidiaries3 records
ArcFlow AG funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ArcFlow AG M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ArcFlow AG
What does ArcFlow AG do?
ArcFlow AG develops and sells two core software product lines: (1) ARCFLOW, a client-server document management system (DMS) with full-text search, revision-secure digital archiving, and workflow automation for businesses of all sizes; and (2) ZISOFT-Web, a web-based civil protection (Zivilschutz/Bevölkerungsschutz) software platform for cantonal and regional civil defense authorities in Switzerland and Germany, covering shelter management, material inventory, periodic shelter inspection, and event accounting. The company additionally offers Individualsoftware (custom software development) tailored to specific customer requirements.
Is ArcFlow AG a public or private company?
ArcFlow AG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ArcFlow AG founded?
ArcFlow AG was founded in 1991. It employs 1 to 10 people.
Where is ArcFlow AG based?
ArcFlow AG is headquartered in Däniken, Switzerland, in the Europe region.
How does ArcFlow AG make money?
Four revenue lines are on record. Software Licenses are the primary driver. The others are maintenance and Support, ZISOFT Software and individual Software Development.
Who are ArcFlow AG's main competitors?
Direct peers on record are enaio (OPTIMAL SYSTEMS), M-Files, Laserfiche, d.velop, DocuWare, ELO Digital Office and Windream. Broad incumbents are Kofax (Tungsten Automation), OpenText and Microsoft (SharePoint).
Does ArcFlow AG have an API?
Yes. ARCFLOW provides an API and Script-API for integration and customization. The API allows programmatic access to ARCFLOW functionality. The Script-API enables custom actions via add-ons. For the Abacus ERP integration (ARCFLOW Aba.Connect), a bidirectionally synchronized RESTful Web-Service communicates over HTTPS encrypted connection.
What industry is ArcFlow AG in?
ArcFlow AG's product category is Document Management Software. Its primary akta.pro industry code is HDAEAGAK, Web Content Management (WCM) & Experience Platforms (Content Services). Its NAICS code is 5132 and its SIC code is 7372.