Arbeiter-Samariter-Bund Region Düsseldorf e. V.

What Arbeiter-Samariter-Bund Region Düsseldorf e. V. does

Arbeiter-Samariter-Bund Region Düsseldorf e. V. is a registered non-profit welfare association (eingetragener Verein, Amtsgericht Düsseldorf VR 8419) operating as the regional chapter of the ASB national welfare network in North Rhine-Westphalia, Germany. It delivers a multi-service portfolio spanning emergency rescue, ambulatory nursing care, home emergency call systems, day care for elderly and dementia patients, first aid and safety training, disaster relief, and senior community programs. The organization operates physical infrastructure across Düsseldorf (headquarters and Lehrrettungswache at Kronprinzenstraße 123), Krefeld, Jüchen-Hochneukirch (day care), and Düsseldorf-Holthausen (zentrum plus senior center), serving three districts: Düsseldorf, Krefeld, and Rhein-Kreis Neuss.

The organization's underlying technology is intentionally lean: a TYPO3-based public website with online course registration, donation, and membership portals, supplemented by Matomo analytics, Usercentrics consent management, Google Maps API, Google reCAPTCHA, and Zoom for video conferencing. There is no proprietary platform, app, or AI/ML system. Core service delivery relies on physical assets — rescue vehicles, a certified 24/7 rescue station, mobile nursing units, home emergency call infrastructure, and in-person training classrooms — plus a 600-strong volunteer base supporting disaster relief, medical standby at events, and community programs.

Revenue is generated through a diversified non-profit mix: municipal rescue service contracts with the City of Düsseldorf, statutory health and long-term care insurance reimbursements (SGB V, SGB XI) for nursing and day care, BG/UK-funded occupational first aid training, fee-based public courses (e.g., 9-hour Erste-Hilfe-Grundlehrgang), membership dues starting at EUR 12/year (16,000+ members), and donations. The go-to-motion is community-led and event-driven: word-of-mouth, social media, the website, and earned media (e.g., WDR Lokalzeit coverage) feed member and volunteer acquisition, while direct consumer and enterprise relationships handle service delivery. The organization is DIN EN ISO 9001:2015 certified for rescue, patient transport, and inter-hospital transfers, is a Charta der Vielfalt signatory, and operates under a parent affiliation with ASB Landesverband NRW e.V.

Name

Arbeiter-Samariter-Bund Region Düsseldorf e. V.

Legal name

Arbeiter-Samariter-Bund Region Düsseldorf e. V.

Website

https://asb-duesseldorf.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ASB Region Düsseldorf e. V. is a German non-profit welfare association delivering emergency rescue, ambulatory nursing, day care, first aid training, and senior community programs across Düsseldorf, Krefeld, and Rhein-Kreis Neuss, supported by 16,000+ members, 600 volunteers, and 200 staff.

Ownership category

akta.pro rank

Product category

Emergency and Social Welfare Services

NAICS

Home Health Care Services (62161), Individual and Family Services (6241), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH)

akta.pro secondary industries

Hospital-at-Home / Acute Care at Home Programs (HLAFAEAH), Dementia/Alzheimer’s Respite Care (Specialized) (HLADAKAG)

Keywords

• Emergency rescue services
• Ambulatory nursing care
• First aid training
• Home emergency call systems
• Disaster relief volunteering

Headquarters

HQ city

Düsseldorf

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Social Services (SGB): Ambulatory nursing care, home emergency call systems, household assistance, and day care are funded through statutory health and long-term care insurance (SGB V, SGB XI). Revenue is reimbursement-based from public payers.
2. First Aid and Safety Training Courses: Fee-based first aid, fire safety, and emergency training courses offered to the public, employers, and organizations. Costs for occupational first aiders are covered by statutory accident insurers (BG/UK). Members receive one free course annually.
3. Emergency and Rescue Services (Public Contracts): Emergency rescue services, patient transport, and inter-hospital transfers are provided under contract with the City of Düsseldorf and public rescue service authorities. Revenue is derived from public emergency service contracts and health insurance reimbursements.
4. Membership Dues: Annual membership fees starting from 12 EUR per year, providing benefits including annual free first aid course and ASB repatriation service.
5. Donations: One-time and recurring monetary donations from supporters.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Arbeiter-Samariter-Bund Region D\u00fcsseldorf e. V. is a registered non-profit welfare association that operates municipal emergency rescue, patient transport, and intensive care transfers (DIN EN ISO 9001:2015 certified, 30+ years). It also delivers ambulatory nursing and psychiatric home care, home emergency call (Hausnotruf) systems, day care for elderly and dementia patients, first aid and fire safety training (including foreign-language courses), event medical standby, disaster relief volunteer deployment, BFD/FSJ volunteer programs, and dementia support networks across D\u00fcsseldorf, Krefeld, and Rhein-Kreis Neuss.

Product overview

ASB Region Düsseldorf e.V. ist eine Hilfsorganisation und Wohlfahrtsverband mit einem breiten Portfolio sozialer Dienstleistungen. Das Angebot gliedert sich in folgende Kernbereiche: Soziale Dienste (ambulante Pflege, Hauswirtschaftliche Hilfen, Sozialstationen in Düsseldorf und Krefeld, ASB-Tagespflege Jüchen), Notrufsysteme (Hausnotruf mit 24/7-Zentrale), Rettungsdienst (Notfallrettung, Intensivtransport, Lehrrettungswache – zertifiziert nach DIN EN ISO 9001:2015), Erste-Hilfe-Ausbildung (verschiedene Kurse inkl. Fremdsprachen), Katastrophenschutz & Sanitätsdienst, Freiwilligendienste (BFD/FSJ), Leben mit Demenz (Beratung und Quartiersprojekte), Aktiv im Alter (zentrum plus, Senioren-Netzwerke), sowie spezielle Angebote wie Schulsanitätsdienst, Schülerpraktika und das Projekt Geschichtsschreiber. Die Organisation betreibt Standorte in Düsseldorf, Krefeld und im Rhein-Kreis Neuss und wird von über 16.000 Mitgliedern, 600 Ehrenamtlichen und 200 Mitarbeitenden unterstützt.

Differentiator

Problem solved

Functional benefit

Products and services

• Soziale Dienste (Social Services) Ambulatory nursing, household help, ambulatory psychiatric specialist care, and care consultation under § 37.3 SGB XI, delivered through Sozialstationen in D\u00fcsseldorf and Krefeld. Targeted at seniors, people with disabilities, and individuals needing support to remain in their own homes.
• Notrufsysteme (Home Emergency Call) Home emergency call (Hausnotruf) and mobile emergency call (Mobiler Notruf) systems with a 24/7 central station, enabling rapid response for people living at home who are at risk of falls or medical emergencies. Target customers: seniors, people with disabilities, and those needing emergency assistance at home.
• Erste-Hilfe-Ausbildung (First Aid Training) Fee-based first aid and fire safety training courses for the public, driver's license applicants, occupational first aiders, and specific audiences such as parents and dog owners, including courses in German, English, Polish, and Farsi. Target customers: individuals seeking certification (driver's license, occupational compliance) and employers needing compliant workplace first aiders; statutory accident insurers cover costs for occupational first aiders.
• Rettungsdienst (Rescue Service) 24/7 municipal emergency rescue, patient transport, inter-hospital intensive care transfers, and a teaching rescue station (Lehrrettungswache) for staff training. DIN EN ISO 9001:2015 certified. Delivered under contract with the City of D\u00fcsseldorf fire/rescue authority.
• Aktiv im Alter (Senior Activities and Community Centers) Activities, encounters, advice, and networking for seniors, including the zentrum plus Holthausen community center (operated in cooperation with the City of D\u00fcsseldorf's social and youth office) and senior networks such as Netzwerk Fischeln. Target customers: people aged 55+ in D\u00fcsseldorf, Krefeld, and surrounding areas.

Quantifiable outcome

• Over 30 years of emergency rescue service in Düsseldorf with thousands of medical interventions performed.
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• City of Düsseldorf (Feuerwehr Düsseldorf)coreStrategic or Co-development PartnerASB Düsseldorf is contracted by the City of Düsseldorf to provide emergency rescue services alongside the fire department and three other aid organizations (DRK, Johanniter Unfallhilfe, Malteser Hilfsdienst). ASB also signed a rescue service contract with the fire department in May 2026, expanding its role in municipal emergency response.
• Johanniter Unfallhilfe, Malteser Hilfsdienst, Deutsches Rotes Kreuz (DRK)coreStrategic or Co-development PartnerFour aid organizations (ASB, DRK, Johanniter, Malteser) jointly staff the municipal rescue service of Düsseldorf.
• Berufsgenossenschaften und Unfallkassen (Statutory Accident Insurers)minorOthersCosts for occupational first aider training courses are covered by statutory accident insurers (BG/BG Bau, BGN, BGW, Unfallkasse NRW) under German law.
• AWO Integrationskurse / Kommunales Integrationszentrum Düsseldorf / Landesmusikrat NRW e. V.minorStrategic or Co-development PartnerThe 'Wortklang' language learning project at zentrum plus Holthausen is a partner project with AWO integration courses, funded by the Kommunales Integrationszentrum Düsseldorf and the Landesmusikrat NRW e. V.
• Fischeln neighborhood associations and institutionsminorStrategic or Co-development PartnerASB founded the 'Bündnis Leben mit Demenz in Fischeln' together with Fisheln-based associations and institutions working in senior care, to create a dementia-friendly neighborhood.
• Stadtwerke DüsseldorfminorGTM or Marketing Partnerzentrum plus Holthausen cooperates with Stadtwerke Düsseldorf; a promotional video was produced together in 2024 as part of a joint campaign.
• Amt für Soziales und Jugend (City of Düsseldorf)coreStrategic or Co-development PartnerThe zentren plus senior centers are in the trusteeship of welfare associations and financed by the City of Düsseldorf's Amt für Soziales und Jugend.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Deutsches Rotes Kreuz (DRK): Germany's largest aid organization; provides emergency rescue, social services, first aid training, and disaster relief. Co-staffs Düsseldorf's municipal rescue service and competes for SGB-reimbursed care and training contracts across NRW.
• Johanniter-Unfall-Hilfe e.V. National German aid organization operating rescue, ambulante Pflege, first aid training, and Hausnotruf; co-staffs Düsseldorf's municipal rescue service alongside ASB and competes for the same municipal and SGB-funded contracts.
• Arbeiterwohlfahrt (AWO) Bezirk Niederrhein: Regional AWO chapter operating senior day care, household help, and social services in the same NRW municipalities; competes directly with ASB's Sozialstationen and Tagespflege for SGB XI/XII reimbursement.
• Diakonie Düsseldorf: Protestant welfare association delivering ambulante Pflege, dementia support, and household help; competes with ASB's Sozialstationen and dementia programs for the same SGB-reimbursed contracts and caregiver client base.
• Malteser Hilfsdienst e.V. German welfare and rescue organization with directly overlapping services — emergency rescue, patient transport, ambulante Pflege, first aid training, and Hausnotruf; also a co-partner in Düsseldorf's municipal rescue consortium.
• Caritasverband Düsseldorf e.V. Local Catholic welfare association providing ambulante Pflege, household help, day care, and senior services; directly comparable to ASB's social services portfolio in Düsseldorf and adjacent municipalities.

Broad incumbents

• ASB Deutschland e.V. Federal-level parent organization of the ASB network; sets national standards, coordinates disaster response, and competes with DRK/Johanniter/Malteser nationally. ASB Region Düsseldorf is one of many regional chapters operating under this umbrella.

Others

• Arbeiter-Samariter-Bund Landesverband NRW e.V. State-level parent of ASB Region Düsseldorf; provides shared services, recruiting, and brand standards. Not a competitor but an upstream governance layer that affects strategic and operational scope.

Emerging players

• Falck Deutschland (ehemals RKT): Private-sector ambulance and patient transport operator active in NRW; partial overlap with ASB's Krankentransport and Notfallrettung, and a potential bidder against ASB in future municipal rescue tenders.

Regional players

• Malteser Hilfsdienst e.V. Bezirk Düsseldorf/Rheinland: Regional Malteser chapter with overlapping services (rescue, Sanitätsdienst, first aid training, ambulante Pflege) but operating under the same national Malteser umbrella; competes locally for event medical and social services contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCYJevmBSZhHkstCl9IhDPFA
• Facebookfacebook.com/Arbeiter-Samariter-Bund-Region-D%C3%BCsseldorf-eV-155020984561197
• Instagraminstagram.com/asb.duesseldorf
• LinkedInlinkedin.com/company/asb-duesseldorf

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arbeiter-Samariter-Bund Region Düsseldorf e. V.