Auto Glass Repair & Replacement, LLC

What Auto Glass Repair & Replacement, LLC does

Auto Glass Repair & Replacement, LLC is a locally owned, family-operated auto glass service company headquartered in Colorado Springs, Colorado, operating continuously since approximately 1998. The company provides windshield replacement, tempered side- and rear-glass replacement, and rock chip repair for personal vehicles — cars, trucks, SUVs, vans, and RVs — using OEM glass sourced from Pilkington and PGW (Pittsburgh Glass Works / PPG) and industry-standard urethane adhesive systems. Its delivery model is mobile: technicians travel to customer locations across Colorado Springs, Monument, Fountain, and surrounding ZIP codes (with Peyton/Falcon available for an additional charge; Elbert addresses excluded).

Revenue is generated on a transactional, quote-based model: customers pay an all-inclusive one-time fee covering glass, labor, disposal, tax, and mobile service, or pay only their deductible when insurance covers the work. The company is an approved affiliate shop for 70+ major insurance carriers — including State Farm, GEICO, Progressive, Allstate, USAA, Farmers, Nationwide, Liberty Mutual, Travelers, Hartford, and AAA — and directly bills those carriers for covered repairs. Demand is captured through a mix of inbound phone calls, a website quote/estimate form with photo upload, social media sharing, and insurance-carrier referrals.

The business is privately held with no institutional investors, no disclosed headcount beyond two named team members (Larry, a 27-year technician veteran, and Jewel, office staff), and no technology-enabled differentiation beyond a standard small-business website. Customer acquisition relies on local reputation (4.9-star Google rating across 50+ reviews), coupons ($50 OFF new glass), a 10% military discount, and insurance-carrier routing. Operations run Monday–Friday 8:00 am–5:00 pm with weekend appointments available.

Name

Auto Glass Repair & Replacement, LLC

Legal name

Auto Glass Repair & Replacement, LLC

Website

https://autoglassrr.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Auto Glass Repair & Replacement is a family-owned mobile auto glass service based in Colorado Springs, Colorado, providing windshield replacement, side/back glass repair, and rock chip repair for individual vehicle owners across ~25 local ZIP codes, with direct billing to 70+ insurance carriers.

Ownership category

akta.pro rank

Product category

Auto Glass Repair Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Mobile Auto Repair & Roadside Assistance (TLAKAAAL)

Keywords

• Auto glass repair
• Windshield replacement
• Mobile auto glass
• Rock chip repair
• Automotive safety glass

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Auto Glass Replacement Services: One-time service fees for windshield and tempered glass replacement. Revenue includes cost of glass, labor, glass disposal, tax, and mobile service within service areas. Quotes are all-inclusive.
2. Rock Chip Repair Services: Minor chip and crack repairs. Most insurance companies waive deductible for repairs, making them potentially no-cost to customers with comprehensive coverage.
3. Insurance Direct Billing: As an approved affiliate shop, the company directly bills insurance companies for covered repairs, with customers only paying their deductible amount at time of service.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Auto Glass Repair & Replacement is a locally owned mobile auto glass service company providing windshield replacement, side and rear tempered glass replacement, and rock chip repairs for all vehicle types. The company sources OEM glass from manufacturers such as Pilkington and PGW/PPG, and operates as an approved affiliate shop that directly bills 70+ major insurance providers on behalf of customers.

Product overview

Auto Glass Repair & Replacement is a local, family-owned auto glass service business operating in Colorado Springs, Monument, and Fountain, Colorado with over 25 years of experience. The company offers three core services: Windshield Replacement (using OEM glass from Pilkington and PGW/PPG), Tempered Safety Glass Replacement (for side and rear windows), and Rock Chip Repairs. These services are delivered through mobile on-site service, with the company handling direct insurance billing for over 60 major insurance providers. The business operates Monday-Friday 8am-5pm, with weekend appointments available.

Differentiator

Problem solved

Functional benefit

Products and services

• Windshield Replacement Complete windshield replacement service for all foreign and domestic vehicles including cars, trucks, SUVs, vans, and RVs. Uses OEM glass sourced from manufacturers such as Pilkington and PGW (Pittsburgh Glass Works / PPG), installed with industry-standard urethane adhesive systems requiring proper curing times. Includes direct insurance billing for covered claims.
• Tempered Safety Glass Replacement (Side and Back Glass) Replacement of side and rear vehicle windows using tempered safety glass engineered to break into small rounded fragments rather than sharp shards to minimize injury during accidents. Typical replacement takes approximately 2.5 hours total.
• Rock Chip Repair Repair of small chips such as star or bullseye cracks in vehicle glass, provided they are not within the driver's line of vision. Most comprehensive insurance policies waive the deductible for this service, making it potentially no-cost to insured customers.
• Mobile On-Site Auto Glass Service Convenient mobile service that brings auto glass repair and replacement directly to the customer's location (home, workplace, or other designated site) throughout Colorado Springs, Monument, Fountain, and surrounding areas. Includes free quotes and scheduling. Peyton/Falcon mobile services available for an additional charge.
• Insurance Direct Billing Service Direct billing to insurance companies as an approved affiliate shop, allowing customers to pay only their deductible at the time of service. Works with 70+ major insurance providers including State Farm, GEICO, Progressive, Allstate, USAA, Farmers, Nationwide, Liberty Mutual, Travelers, Hartford, AAA, and others.
• Free Quote / Estimate Service Free estimate service allowing customers to obtain quotes via online form, by sending photos of damaged glass, or by phone. Eligible customers can apply a $50 OFF coupon toward new glass replacement on windshields, side glass, and back glass.

Quantifiable outcome

• Windshield contributes up to 45% of vehicle structural integrity in front-end collision and up to 60% in rollover; supports proper airbag deployment
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

13 partnerships are on record, tiered core.

• State FarmcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Customers pay only their deductible at time of service; company bills State Farm directly for remaining balance.
• GEICOcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Company can bill GEICO directly for covered auto glass services.
• Progressive GroupcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Customers covered under Progressive policies can have glass services billed directly.
• Allstate InsurancecoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Allstate policyholders can utilize direct billing for auto glass services.
• USAAcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. USAA members can have auto glass claims billed directly to USAA.
• Farmers InsurancecoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Farmers policyholders can utilize direct billing for covered services.
• NationwidecoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Nationwide customers can have glass services billed directly.
• Liberty MutualcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Liberty Mutual policyholders covered for auto glass services.
• Travelers InsurancecoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Travelers policyholders can utilize direct billing for auto glass claims.
• HartfordcoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. Hartford (including Omni-Hartford) customers covered for auto glass services.
• AAA InsurancecoreChannel Partner/ Reseller/ DistributorApproved affiliate shop for direct insurance billing. AAA members can have auto glass services billed directly.
• PilkingtoncoreTechnology or IntegrationOEM glass supplier providing high-quality windshields and auto glass for replacement services. Ensures perfect fit and quality.
• PGW (Pittsburgh Glass Works / PPG)coreTechnology or IntegrationOEM glass supplier providing glass for windshield and auto glass replacement. Partners with company to supply quality replacement glass.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Regional players

• Bob's Windshield Repair: A listed partner contact for AGRR's own network operating in the Colorado Springs area; another local Colorado-based auto glass provider serving the same regional market and customer base.

Broad incumbents

• Safelite AutoGlass: Safelite is the largest U.S. auto glass repair and replacement provider with national mobile service and direct-billing relationships with every major insurer; it competes head-to-head with AGRR in Colorado Springs for insurance-referred work at much larger scale.

Direct peers

• Glass Doctor: Glass Doctor is a Neighborly company franchise network offering auto, home, and business glass repair and replacement with mobile service and insurance billing; it operates competing shops in many Colorado markets overlapping AGRR's target customers.
• Novus Glass: Novus Glass is a national auto glass repair and replacement franchise offering windshield repair/replacement and insurance direct billing, providing comparable core services to AGRR across U.S. markets.
• Speedy Glass: Speedy Glass (Belron) is a major auto glass service chain providing windshield repair and replacement with insurance direct billing across North America; it competes in essentially the same category as AGRR with comparable mobile delivery and OEM-quality offerings.
• Apex Auto Glass: Apex Auto Glass is a regional mobile auto glass company offering windshield repair and replacement with insurance billing in U.S. markets; it is a direct functional peer to AGRR in service scope and delivery model.
• Auto Glass Now: Auto Glass Now is a multi-location U.S. mobile auto glass service offering windshield replacement and chip repair with insurance direct billing; it competes for the same insurance-referred customer segment as AGRR.

Emerging players

• Caliber Auto Glass: Caliber Auto Glass is a mobile auto glass provider focused on insurance-direct windshield replacement in regional U.S. markets; it mirrors AGRR's mobile + insurance-billing model and represents an emerging mobile-first competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/auto-glass-repair-&-replacement-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auto Glass Repair & Replacement, LLC