AVAD AIDE ET SOINS A DOMICILE

What AVAD AIDE ET SOINS A DOMICILE does

AVAD (Association Valenciennoise d'Aide à Domicile) is a French non-profit association (Loi 1901) founded in 1982 and headquartered at 11 Rue de Mons, Valenciennes, in the Hauts-de-France region. It operates as a Service Autonomie à Domicile (SAD) Mixte, delivering two regulated service lines under one organisation: home-help services (SAAD) covering household tasks, essential daily-life gestures, and social accompaniment; and home nursing care (SSIAD) delivered on medical prescription, including an Equipe Spécialisée Alzheimer à Domicile (ESAD). AVAD is implanted on two communes (Valenciennes, Denain) and serves four sub-regional territories — Valenciennois, Denaisis, Ostrevent, and Amandinois — with approximately 300 multidisciplinary staff supporting around 1,200 beneficiaries per year.

The operating model is a direct, in-home delivery mode prestataire, with no intermediaries or digital self-serve channels; new clients are onboarded by phone followed by a manager's in-person needs assessment. Pricing is hourly on the SAAD side (internally €11.27–€12.75/hour depending on qualification), partially reimbursed by CARSAT, the Département du Nord (APA), or mutual insurers, while SSIAD nursing care is 100% covered by Assurance Maladie with no beneficiary co-payment. Additional recurring revenue comes from ancillary services (administrative and digital assistance, deep cleaning, funerary monument maintenance) and a teleassistance subscription distributed through a partnership with Bluelinea. Marketing is relationship-led — institutional referrals, word-of-mouth, and the avad.pro website — with no paid advertising identified.

Technology infrastructure is modest and operationally focused: a mobile coordination application deployed since 2013 for real-time information exchange and GPS-optimised routing, and since 2020 a micro-sectorisation model dividing the territory into five autonomous micro-sectors each led by a sector manager. AVAD also operates as an accredited training organism for other SAP structures and has built internal specialisations including a 2009-vintage aromatherapy/non-pharmacological care programme and a dedicated prevention manager role created in 2014. The association is conventionnée with CARSAT, CPAM, the Département, MDPH, and multiple mutuelles, and holds the Charte nationale qualité services à la personne certification. Legal representative is Madame Valérie GONZALEZ.

Name

AVAD AIDE ET SOINS A DOMICILE

Website

https://avad.pro

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

AVAD is a French non-profit home-care association founded in 1982 in Valenciennes, operating a mixed home-help and nursing-care (SAD Mixte) model with ~300 staff serving ~1,200 elderly, disabled, and post-hospitalisation beneficiaries annually across four Hauts-de-France arrondissements.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro industry

PRIMARYHLADAGAA

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHLADAGAG

Dementia/Alzheimer’s In-Home Care (Non-Medical)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHSABAEAC

Alzheimer’s Specialized Care (Mid/Late-Stage)

Home & Personal Services/Elder Care & In-Home Care Services/Dementia & Alzheimer’s In-Home Care

SECONDARYHSABAEAL

Post-Diagnosis Transition & Hospital-to-Home Dementia Support

Home & Personal Services/Elder Care & In-Home Care Services/Dementia & Alzheimer’s In-Home Care

Keywords

• Home care services
• Nursing care
• Elderly care
• Disability support
• Alzheimer care

Headquarters

HQ city

Valenciennes

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Aide à domicile — prestations tarifées (particuliers-employeurs / mode prestataire): AVAD provides home help services (SAAD) including household cleaning, laundry, ironing, meal preparation, essential daily gestures, and social activities. Services are invoiced to beneficiaries, with partial or full reimbursement available through CARSAT, Departmental APA (GIR 4-1), or mutual insurers depending on eligibility criteria. Revenue is generated through service fees charged to clients who may receive partial reimbursement from public or private payers, constituting a mixed public-private payment model typical of French aide à domicile providers.
2. Soins infirmiers à domicile — SSIAD (prise en charge Assurance Maladie): AVAD's SSIAD delivers nursing and personal care services prescribed by a physician to people over 60 or those with disabilities/chronic illness, including an Equipe Spécialisée Alzheimer à Domicile (ESAD). Nursing care services (injections, dressings, hygiene care) are fully covered by the French national health insurance (Assurance Maladie) without advance payment from beneficiaries. This represents a 100% public reimbursement revenue stream.
3. Services pratiques complémentaires: Additional services including administrative and digital assistance, deep cleaning, funerary monument maintenance, and telealarm/teleassistance subscription via Bluelinea. These ancillary services generate supplementary revenue through direct client payments, either as regular subscriptions or one-time service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

AVAD is a mixed associative Home Autonomy Service (Service Autonomie à Domicile Mixte) providing home help services (SAAD) and home nursing care services (SSIAD) to elderly, ill, or disabled individuals in the Valenciennois area of Northern France. The organization delivers household assistance, essential daily life support, medical-prescribed nursing care, and a specialized Alzheimer home team (ESAD), supplemented by ancillary practical services such as administrative help, deep cleaning, funerary monument maintenance, and teleassistance through a Bluelinea partnership.

Product overview

AVAD is a mixed associative Home Autonomy Service (Service Autonomie à Domicile) offering two core services: home assistance (SAAD) and home nursing services (SSIAD). The SAAD provides household maintenance, essential daily life support, and social/relational activities. The SSIAD delivers medical-prescribed nursing care including hygiene, medication, and health monitoring, with a specialized Alzheimer's team (ESAD). Additional practical services include administrative assistance, deep cleaning, funeral monument maintenance, and teleassistance through a partnership with Bluelinea. Services can be occasional or regular based on beneficiary needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Aide à domicile (SAAD) Home assistance services providing household maintenance (cleaning, laundry, ironing), essential daily life gestures (getting up, going to bed, hygiene, meals), and social/relational activities for elderly, ill, or disabled individuals to remain autonomous at home.
• Soins infirmiers à domicile (SSIAD) Home nursing services delivered on medical prescription to people over 60 or those with disabilities/chronic illness, including injections, dressings, hygiene care, medication administration, and coordination of care. Covered 100% by Assurance Maladie with no advance payment required.
• Équipe Spécialisée Alzheimer à Domicile (ESAD)

Quantifiable outcome

• 1200 personnes accompagnées chaque année
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Senior Compagnie: Commercial SAP franchise focused on elderly and dependent persons, providing ADL assistance, household help and accompaniment services that mirror AVAD's SAAD offering.
• Petits-fils: National network specializing in home help for elderly, with franchises across major French cities. Comparable target customer (seniors and families) and core ADL service offerings.
• O2 Care Services: One of France's largest commercial home care chains operating nationally. Comparable in service categories (ménage, ADL) but commercial (not associative), with greater scale, brand spend and digital infrastructure.
• Azaé (formerly Adhap Services): National commercial SAP franchise network offering home help and personal care across France. Overlaps directly with AVAD's ADL and elderly care services but competes with greater geographic reach and marketing.

Direct peers

• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): Federation of non-profit home help and nursing providers including many mixed SAD structures. Closely aligned with AVAD's associative model and representation in public-payer negotiations.
• Domidom: National network of home help and home nursing providers including SSIAD and SAAD activities. Directly comparable in service mix and elderly/disability focus, though with a mixed commercial-associative structure.
• ASSAD (Associations de Soins et Services à Domicile): Network of associative home care providers in France offering SAAD/SSIAD services similar to AVAD, with comparable non-profit DNA, département-level conventions and elderly/disability focus.
• ADMR: France's largest associative home care network with similar Loi 1901 structure, delivering SAAD, SSIAD and family caregiver services across most départements. Directly comparable to AVAD in mission, funding model and service portfolio.

Regional players

• CCAS de Valenciennes: Municipal social action center (Centre Communal d'Action Sociale) operating in Valenciennes and potentially overlapping in elderly home help, portage de repas and social coordination. Public-sector counterpart competing for the same departmental contracts in the same geography.

Others

• Bluelinea: AVAD's existing partner providing telealarm and teleassistance devices to beneficiaries. Operates in the broader elderly home-care ecosystem as a technology-enabled service provider rather than direct care competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/avad-aide-et-soins-a-domicile

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AVAD AIDE ET SOINS A DOMICILE