City Wide Maintenance

What City Wide Maintenance does

City Wide Facility Solutions (operating publicly as City Wide Maintenance) is a privately held, franchise-based facility management company founded in 1961 and headquartered in Lenexa, Kansas. The company delivers commercial cleaning, janitorial services, and a coordinated portfolio of 20+ building maintenance services (including handyman, HVAC, plumbing, electrical, landscaping, painting, flooring, parking lot, snow removal, and emergency response) through its franchise network of 109+ independently owned locations across the United States and Canada. Its central operating model is the Facility Solutions Manager (FSM) — a single dedicated point of contact who manages vetted specialist vendors, quality control, and 20+ service lines on behalf of each commercial client. The company also runs a National Business Development Program that delivers consolidated billing and consistent service standards for multi-location enterprise accounts; named healthcare customers include DaVita and Fresenius, with decade-long preferred-vendor relationships.

Revenue is generated through two primary streams: (1) franchise fees and royalties from independently owned franchisees, characterized by the company as a recurring, recession-resistant model, and (2) service revenue at the franchise and direct national-account level, billed through customized quote-based contracts typically on monthly cadences. Go-to-market operates across vertical-specific service lines — hotels and resorts, medical offices, religious facilities, schools, auto dealerships, clean rooms and labs (ISO 14644, BSL-1/BSL-2), dialysis clinics, commercial offices, daycare centers, financial institutions, and fitness centers — each positioned with industry-specific compliance and protocol messaging. The customer base spans enterprise healthcare providers, commercial real estate, freight/logistics, and SMB office clients.

The leadership team was substantially expanded in 2025, including the appointment of Michael Karp as President, Maribeth Brown as Chief Marketing Officer, Adam Stahl as Senior Vice President of National Business Development, Tom Partridge as Chief Technology Officer, and new VPs of Franchise Performance and Franchise Development. Recognized as No. 126 on Entrepreneur's 2026 Franchise 500 (up from No. 143 in 2025) and No. 91 on the 2025 Franchise Times Top 400, the company reports 16-17.4% growth and has stated a long-term ambition toward billion-dollar revenue. No funding rounds, M&A activity, public-company intent, or material AI/ML capability claims are present in the input data.

Name

City Wide Maintenance

Legal name

City Wide Facility Solutions

Website

https://gocitywide.com

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

101–250 employees

Short description

City Wide Maintenance (City Wide Facility Solutions) is a privately held, 1961-founded franchise-based facility management company operating 109+ locations across the U.S. and Canada, delivering commercial cleaning, janitorial services, and a coordinated portfolio of 20+ building maintenance services to commercial clients through a single dedicated Facility Solutions Manager.

Ownership category

akta.pro rank

Product category

Commercial Facility Maintenance Services

NAICS

Janitorial Services (56172), Facilities Support Services (5612), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Disinfection, Sanitization & Infection Prevention Services (BPABABAE)

Keywords

• Commercial cleaning services
• Facility maintenance management
• Janitorial services
• Building maintenance franchise
• Commercial disinfecting services

Headquarters

HQ city

Lenexa

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Franchise Fees and Royalties: City Wide generates revenue through a franchise business model where independent franchise owners pay fees and ongoing royalties for the right to operate under the City Wide brand, access to proprietary systems, vendor network, and national account programs. The recurring-revenue model is characterized as recession-resistant.
2. Commercial Facility Maintenance Services: Franchisees deliver commercial cleaning, janitorial, and 20+ facility maintenance services to commercial clients. Services include routine cleaning, disinfecting, floor care, HVAC, landscaping, and more, typically on recurring contractual basis.
3. National Account Management: A dedicated national business development program enables City Wide to serve multi-location commercial accounts with consistent services across the U.S. and Canada, providing consolidated billing and centralized coordination.

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

City Wide Facility Solutions manages commercial cleaning, janitorial, and 20+ facility maintenance services for commercial properties through a network of independently owned franchise locations. Each client is assigned a dedicated Facility Solutions Manager who serves as the single point of contact, coordinating vetted vendors across services such as handyman, HVAC, plumbing, electrical, landscaping, painting, flooring, security, snow removal, disinfecting, and day porter labor. Services are delivered via managed services contracts to businesses across the U.S. and Canada, including specialized industry programs for healthcare (dialysis clinics, medical offices, clean rooms), hospitality, schools, auto dealerships, financial institutions, daycare, and fitness centers.

Product overview

City Wide Facility Solutions operates as a franchise-based facility management platform offering commercial cleaning and comprehensive building maintenance services across North America. The core offering consists of commercial cleaning and janitorial services (the foundational product), supported by a platform of 20+ facility maintenance solutions including handyman, HVAC, plumbing, electrical, landscaping, painting, flooring, security, snow removal, and specialized cleaning services for industries such as healthcare, hospitality, education, and clean rooms. The company differentiates through a single-point-of-contact model where a dedicated Facility Solutions Manager coordinates all services. The portfolio includes industry-specific add-on modules (medical facility cleaning, hotel/resort cleaning, school cleaning, dialysis clinic cleaning, clean room/lab cleaning, auto dealership cleaning, commercial office cleaning) and a National Business Development Program for multi-location accounts. The franchise model allows independent owners to operate local City Wide locations under the corporate brand umbrella.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Cleaning Services Professional cleaning services for commercial properties including offices, retail spaces, and industrial facilities, delivered by trained crews using consistent systems and protocols across 109+ franchise locations in the U.S. and Canada.
• Janitorial Services Routine and nightly janitorial cleaning services for commercial facilities, including restroom maintenance, trash removal, and surface disinfection, customized to client schedules and delivered under managed services contracts.
• Facility Maintenance Solutions (20+ Services) A coordinated portfolio of over 20 facility maintenance services—including handyman, HVAC, plumbing, electrical, landscaping, painting, flooring, security, snow removal, and more—managed through a single point of contact (Facility Solutions Manager) for each commercial client.
• Disinfecting Services Commercial disinfecting using EPA-registered products, including electrostatic disinfection application for comprehensive germ elimination in healthcare, office, school, daycare, fitness, and commercial facilities.
• Emergency Response Services Rapid response cleaning and restoration services for disasters including fire, flood, hurricane, tornado, earthquake, and winter storm damage, coordinating crews and equipment across the franchise network for business recovery.
• Day Porter Services On-site facility personnel deployed during business hours to maintain cleanliness, handle spills, restock supplies, and ensure buildings present a professional appearance throughout the day.
• Supplemental Labor Solutions Flexible workforce solutions providing temporary or permanent staffing for facility operations, helping commercial clients manage labor shortages and variable demand across cleaning and maintenance tasks.
• Hotel & Resort Cleaning Services Specialized hospitality cleaning for hotels, resorts, and conference centers, including guest room cleaning, public area maintenance, staff quarters care, supplemental labor, deep cleaning, disinfection, and post-construction clean-up.
• Medical Facility Cleaning Services Healthcare-grade cleaning and disinfection for medical offices, including exam rooms, nurse stations, restrooms, floor care, and biohazard cleanup with electrostatic disinfecting options to meet healthcare cleaning standards.
• Dialysis Clinic Cleaning Services Specialized cleaning for dialysis treatment centers with strict protocols for bloodborne pathogens, medical waste management, treatment room disinfection, and compliance with healthcare regulations; City Wide is a preferred national vendor for DaVita and Fresenius.
• Clean Room & Laboratory Cleaning Services Contamination control cleaning for clean rooms and laboratories, including ISO 14644 standards compliance, BSL-1 and BSL-2 lab protocols, ESD floor care, H2O2 fogging, and documented quality assurance for pharmaceutical, medical device, and biotech facilities.
• School Cleaning Services Educational facility cleaning for K-12 and higher education institutions, including high-touch disinfection, restroom and locker room care, cafeteria cleaning, floor maintenance, and flexible scheduling aligned with academic calendars.
• Auto Dealership Cleaning Services Comprehensive cleaning for automotive retail dealerships, covering showroom floor care, window and glass cleaning, service bay degreasing, and customer waiting area maintenance tailored to customer-facing dealership environments.
• Commercial Office Cleaning & Maintenance Full-service office cleaning and facility maintenance for commercial office buildings, including janitorial, detail cleaning, floor care, window cleaning, lighting maintenance, and 24/7 emergency response.
• National Business Development Program Dedicated program for multi-location commercial enterprises requiring consistent facility maintenance across regions, featuring a single City Wide contact, coast-to-coast coverage, consolidated billing, quarterly reviews, and 24-hour client care.
• Daycare Center Cleaning Services Cleaning services for daycare centers, preschools, and early learning facilities, featuring child-safe cleaning protocols, high-touch disinfection, restroom care, floor cleaning, playroom and classroom cleaning, and kitchen sanitation.
• Financial Institutions Cleaning Services Cleaning services for banks, credit unions, and financial institutions, featuring secure cleaning crews, high-touch disinfection, floor care, window washing, and after-hours service aligned with strict security protocols and confidentiality requirements.
• Fitness Center Cleaning Services Cleaning services for gyms, health clubs, and fitness studios, with frequent disinfection, equipment sanitization, floor care, and high-touch surface cleaning to manage high foot traffic and member hygiene expectations.
• Religious Facilities Cleaning Services Cleaning services for churches, synagogues, mosques, temples, and community centers, including sanctuary cleaning, restroom maintenance, floor care, event support, and security protocols with flexible scheduling around worship services.
• Franchise Ownership Program Business ownership opportunity in the building maintenance industry, providing prospective franchisees with a proven franchise system, training, support, vendor network access, and access to City Wide's 60+ year brand and national accounts program across the U.S. and Canada.

Quantifiable outcome

• 17.4% growth rate reported in 2026
• +5 more outcomes

Named customers6 records

Segments11 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• YMCA of Greater San AntoniominorOthers · 13 March 2025City Wide franchisees donated $610,000 to the YMCA of Greater San Antonio, supporting community programs and youth development initiatives in the local area.
• DaVitacoreStrategic or Co-development PartnerCity Wide serves as a preferred national vendor for DaVita dialysis clinics, providing specialized cleaning and infection control services. The partnership has spanned over a decade, demonstrating long-term relationship and trust. Services include treatment room cleaning, biohazard management, and compliance with healthcare cleaning standards.
• FreseniuscoreStrategic or Co-development PartnerCity Wide is recognized as a preferred national vendor for Fresenius dialysis clinic facilities, providing specialized healthcare facility cleaning services. The partnership enables standardized cleaning protocols across multiple Fresenius locations.
• SEAL Future FoundationminorOthersThe SEAL Future Foundation is a 501(c)(3) nonprofit that supports transitioning U.S. Navy SEALs through four core pillars: Health, Education, Career, and Community. City Wide franchisees participate in annual fundraising for this foundation, with record donation of $636,130 raised at the 25th annual convention. Led by Ian Hossfeld, CEO and owner of City Wide San Diego and former Navy SEAL officer.

Scale indicators11 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• Jan-Pro Systems: Commercial cleaning franchise system with hundreds of regional franchise territories across the U.S. and Canada, offering recurring janitorial contracts to commercial clients — comparable franchise GTM and customer profile to City Wide.
• Office Pride Commercial Cleaning Services: Faith-based commercial cleaning franchise system delivering janitorial services through independently owned franchisees to commercial accounts across the U.S. — closely comparable franchise GTM and commercial client focus.
• Anago Cleaning Systems: Master-franchise commercial cleaning system providing janitorial services to commercial accounts through independent regional franchisees in the U.S. and Canada, directly overlapping City Wide's franchise-based delivery model and target verticals.
• OpenWorks: Commercial cleaning and facility services franchise platform providing janitorial and complementary facility maintenance services through franchise locations, with a similar mid-market commercial customer profile.
• Stratus Building Solutions: Franchise-based commercial cleaning and facility solutions provider offering janitorial and building services to commercial clients through independently owned franchisees — a closely comparable franchise model and service portfolio.
• Jani-King International: One of the largest commercial cleaning franchise systems in North America, operating a franchise model highly analogous to City Wide's — independent owner-operators deliver janitorial services to commercial accounts under a national brand with regional franchise territories.

Broad incumbents

• ABM Industries: Public, large-scale integrated facility services provider offering janitorial, parking, and HVAC across thousands of client locations — directly comparable in commercial cleaning service line but operating at much broader scale and as an incumbent.
• ISS A/S: Global facility services incumbent delivering cleaning, workplace, and integrated facility management to enterprise clients — analogous commercial cleaning service but at significantly larger scale and with a global footprint.
• ServiceMaster Clean (ServiceMaster Brands): Long-established national commercial cleaning and janitorial franchise brand within the broader ServiceMaster portfolio, serving offices, healthcare, and commercial facilities at scale across North America — broader incumbent with overlapping capabilities.
• Cushman & Wakefield (Facility Services): Global commercial real estate services firm with a facility services practice offering commercial cleaning and integrated FM to multi-location enterprise clients — comparable national-account facility services capability.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/citywidefacilitysolutions
• Facebookfacebook.com/citywidemaintenance
• LinkedInlinkedin.com/company/city-wide-maintenance
• Instagraminstagram.com/citywidefacilitysolutions
• Xx.com/cwmaintenance

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Wide Maintenance