What EnSoftek does

EnSoftek, Inc., commercially branded as DrCloudEHR, is a privately held healthcare IT company headquartered in Beaverton, Oregon, that sells a cloud-based Electronic Health Records platform purpose-built for behavioral health organizations. Founded in 2001 (firmographics lists 1998), the company has operated for 25 years and serves mental health providers, substance use disorder programs, Certified Community Behavioral Health Clinics (CCBHCs), intellectual and developmental disability (IDD) service providers, public health agencies, and children and family services organizations across the United States. The company maintains secondary offices in Hinsdale, Illinois, and Hyderabad, India (the latter acquired via Foreign Direct Investment in December 2025), and employs between 101 and 250 people.

The core DrCloudEHR platform runs on Microsoft Azure under FedRAMP authorization and integrates clinical workflow management, revenue cycle automation, and AI-powered documentation in a single system. Proprietary AI capabilities include ambient clinical documentation (AI Group Scribing), medical dictation (DrCloudDictate), natural language analytics via text-to-SQL (DrCloudIQ), autonomous AI coding and intake agents, and a Trust & Explainability Layer for AI governance. The platform holds HIPAA, FedRAMP, FISMA High, ONC Certified Health IT, and Surescripts White Coat of Quality certifications, enabling sales to federal, state, county, and tribal government agencies. Named customers include Leyden Family Service, Marion County Health & Human Services, Penn State Psychological Clinic, Advanced Behavioral Health, and Wediko Children's Services, indicating a distributed mid-market customer base across nonprofits, government, and academic institutions.

The company operates a quote-based SaaS subscription model with annual and multi-year contracts, priced on organization size and module selection. Go-to-market combines enterprise field sales, inside-sales demo qualification with one-business-day response, a government procurement channel, and a Lighthouse Partner referral program. No revenue figures or external funding rounds are disclosed, suggesting organic growth and self-funded operations.

Name

EnSoftek

Legal name

EnSoftek, Inc.

Website

https://ensoftek.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

EnSoftek (DrCloudEHR) is a privately held healthcare IT company that sells a cloud-based, AI-powered Electronic Health Records platform purpose-built for behavioral health organizations, government agencies, and academic clinics across the United States, with FedRAMP and FISMA High certifications enabling public-sector sales.

Ownership category

akta.pro rank

Product category

Behavioral Health Electronic Health Records (EHR) Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ)

Keywords

• Behavioral health EHR
• Cloud-based electronic health records
• AI clinical documentation
• Healthcare revenue cycle management
• FedRAMP certified platform

Headquarters

HQ city

Beaverton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - DrCloudEHR Platform: Cloud-based EHR platform sold as subscription to behavioral health organizations, government agencies, and healthcare providers. Includes AI-powered documentation, revenue cycle management, and workflow automation capabilities. Pricing based on organization size and modules selected.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

EnSoftek sells DrCloudEHR, an AI-powered, cloud-based Electronic Health Records platform purpose-built for behavioral health organizations. The platform combines clinical documentation, revenue cycle management, patient engagement, telehealth, and AI clinician tools (ambient scribing, medical dictation, and natural-language analytics) on a FedRAMP-authorized Microsoft Azure stack with end-to-end workflow orchestration from patient scheduling through claim settlement.

Product overview

EnSoftek offers a unified platform-plus-modules architecture centered on DrCloudEHR, an AI-powered cloud-based Electronic Health Records platform for behavioral health organizations. The core DrCloudEHR platform provides clinical workflow management, revenue cycle automation, and AI-powered documentation, supplemented by specialized AI tools including AI Group Scribing for ambient documentation, DrCloudDictate for medical dictation, DrCloudIQ for natural language analytics, and DrCloudEHR Hello for front desk automation. Additional modules include the Golden Thread care continuity system, Connections Suite interoperability, Revenue Cycle Management with predictive denial prevention, Patient Portal, and integrated Telehealth. The platform is certified for HIPAA, FedRAMP/Azure, ONC, and FISMA High, and runs on Microsoft Azure cloud infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• DrCloudEHR: AI-Powered Clinical Workflow Intelligence Platform for Behavioral Health, featuring ambient AI documentation, RCM automation, and workflow orchestration for behavioral health organizations.
• DrCloudIQ
• DrCloudDictate
• AI Group Scribing
• DrCloudEHR Hello

Products and services

• DrCloudEHR Platform AI-powered, cloud-based Electronic Health Records platform purpose-built for behavioral health, integrating clinical documentation, revenue cycle automation, patient engagement, telehealth, and AI clinician tools on a FedRAMP-authorized Microsoft Azure stack. Sold via SaaS subscription to behavioral health organizations, government agencies, and academic institutions.
• AI Group Scribing Ambient AI clinical documentation tool that listens to patient encounters (including group sessions), understands clinical context, and drafts structured SOAP notes automatically for behavioral-health clinicians, reducing documentation time by 80%.
• DrCloudDictate Medical dictation tool trained on medical and behavioral-health vocabulary that returns clinical notes in ~0.3 seconds with 99.1% accuracy and reduces documentation time by 50% or more via voice commands for hands-free documentation control.
• DrCloudIQ Natural-language analytics platform for healthcare data that lets users ask plain-English questions of clinical and operational data, returning query-ready analysis, visualizations, and AI-powered risk flags via text-to-SQL with no coding required.
• DrCloudEHR Hello Front-desk automation tool that automates patient check-ins, intelligent routing, and queue management with real-time wait-time visibility, integrated with DrCloudEHR scheduling.
• DrCloudEHR Revenue Cycle Management Integrated RCM module offering AI-powered coding, payer behavior modeling, predictive denial prevention, autonomous claims submission with ERA posting, and real-time AR management, achieving a 97% clean claim rate without human review.
• DrCloudEHR Patient Portal Self-service patient engagement platform enabling online booking, eligibility/insurance auto-verification, automated intake forms, and secure patient-provider messaging.
• DrCloudEHR Telehealth Integrated telehealth module enabling virtual patient encounters with AI-powered ambient documentation during video sessions.
• DrCloudEHR Connections Suite (Interoperability) Interoperability platform enabling data exchange with external systems, including cross-agency coordination, Surescripts ePrescribing connectivity, and Power BI dashboard integration for population health and operational reporting.

Quantifiable outcome

• Reduces clinical documentation time by 80% through AI Group Scribing
• +4 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability11 records

Feature10 records

Partnerships

One partnership is on record.

• EnSoftek Private Limited (Hyderabad)coreOthers · 11 December 2025Strategic Foreign Direct Investment acquisition of EnSoftek Private Limited in Hyderabad, India. The investment aims to expand infrastructure, grow the workforce, and enhance research and development capabilities, supporting global expansion and operational integration.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• eClinicalWorks: Ambulatory EHR vendor with a sizable community health and behavioral health footprint. Competes with EnSoftek for FQHCs and small practices but offers a general-medicine product rather than behavioral-health-specific workflows.
• MEDITECH: Hospital and integrated delivery network EHR vendor with growing behavioral health and community-care offerings. Comparable on healthcare-IT procurement and government/IDN customer access but at materially larger institutional scale.
• NextGen Healthcare: Ambulatory-focused EHR and practice management vendor serving small-to-mid medical practices and behavioral health providers. Comparable on ambulatory workflows and managed-services go-to-market but broader in specialty coverage.
• Epic Systems: Largest acute-care EHR vendor in the US, expanding behavioral health and community-health modules. EnSoftek competes for the same agency buyers but Epic operates across all specialties with materially deeper hospital-system integration.
• Oracle Health: Oracle's healthcare division (formerly Cerner) supplies EHR and RCM technology to large health systems and federal customers. Overlaps with EnSoftek in behavioral health deployments at scale but competes from a generalist, mega-platform position.

Direct peers

• TherapyNotes: Practice management and EHR platform for behavioral health therapists, counselors, and small group practices. Directly comparable on target buyer (small-to-mid behavioral health providers) and core clinical/billing functionality.
• Netsmart: Leading electronic health record and care coordination platform purpose-built for behavioral health, intellectual/developmental disabilities, and post-acute providers. Most direct competitor to DrCloudEHR, serving overlapping nonprofit, county, and state behavioral health agencies with comparable CCBHC and SUD workflows.
• Valant: Cloud-based EHR specifically designed for behavioral health and mental health private practices. Competes with DrCloudEHR in the mid-market and small-practice behavioral health segment on clinical documentation, scheduling, and billing workflows.
• Qualifacts: Behavioral health EHR vendor behind Credible, CareLogic, and InSync platforms serving mental health, SUD, and human services organizations. Directly comparable on customer type (behavioral health nonprofits and agencies), specialty workflows, and value-based care enablement.

Emerging players

• Abridge: AI ambient-documentation platform generating clinical notes from patient-provider conversations. Directly competes with DrCloudEHR's AI Group Scribing and DrCloudDictate modules, and is being deployed across multiple EHR back-ends — including potentially EnSoftek's.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EnSoftek