Bay Paws Pet Resort - St.Pete/Clearwater

What Bay Paws Pet Resort - St.Pete/Clearwater does

Bay Paws Pet Resort is a privately owned, multi-location luxury pet care operator headquartered in Clearwater, Florida, serving the Tampa Bay metropolitan area. The company operates four physical resort locations (Clearwater, Ybor City, Trinity, and Wesley Chapel) offering four integrated service lines: overnight boarding in private climate-controlled suites, group play and enrichment daycare, professional grooming, and themed specialty accommodations. Founded by Christina Holtz, a Certified Professional Animal Care Manager (CPCCM) through PACCC, the company differentiates on a hospitality-inspired service philosophy ("hosPETality") derived from the founder's family background in the human hotel industry, including elevated Kuranda beds, 24/7 remote camera access, and 5-6 daily potty walks against an industry standard of 3-4.

The underlying technology stack is built on the MoeGo pet care management platform, which handles online booking, client registration, pet profile management, digital intake forms, and the camera access portal. The company has developed proprietary service methodologies including a five-category enrichment classification system (cognitive, environmental, food-based, social, sensory) and a NEXT personalized onboarding experience at Ybor City. Core products include tiered boarding suites ranging from Junior ($40-45/night) to Presidential ($125-225/night), daycare packages (5/10/20-day and monthly unlimited), grooming services ($35-$135+), and value-added add-ons such as one-on-one play time, splash pad sessions, and Barkuterie Boards.

Bay Paws operates a direct-to-consumer model with all revenue generated through its four physical locations and online booking channels. Customers include general pet owners across the Tampa Bay area and a targeted first responder/medical professional segment served through the Heroes Boarding Rewards Program. Pricing varies by location and suite tier, with holiday surcharges and package expiration mechanics (60-90 days) driving repeat utilization. The company's growth has been entirely organic, with no disclosed funding rounds, no parent company, and operations spanning the Tampa Bay region across Pasco County, Pinellas County, and Hillsborough County.

Name

Bay Paws Pet Resort - St.Pete/Clearwater

Legal name

Bay Paws Pet Resort

Website

https://baypaws.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Bay Paws Pet Resort is a privately owned, four-location luxury pet care operator in the Tampa Bay area offering overnight boarding, daycare, enrichment programs, and grooming services for dogs, cats, and pocket pets, serving individual pet owners and first responders.

Ownership category

akta.pro rank

Product category

Pet Boarding and Daycare Services

NAICS

Pet Care (except Veterinary) Services (81291)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Climate-Controlled/Indoor Boarding Facility (HSANADAL)

Keywords

• Pet boarding services
• Dog daycare
• Pet grooming
• Pet enrichment programs
• Luxury pet resort

Headquarters

HQ city

Clearwater, Florida

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Boarding Services: Overnight boarding in private suites with varying levels (Presidential, Vice Presidential, Luxury, Executive, Junior) with nightly rates ranging from $33-$185 depending on suite type and location. Includes Kuranda bed, bedding, and 24/7 camera access.
2. Daycare Services: Group play daycare available as full-day or half-day sessions, with packages available. Rates vary by location from $24-$50 for full day and $18-$35 for half day.
3. Grooming Services: Professional grooming including baths, haircuts, nail trims, ear cleaning with pricing based on pet size, coat type, and temperament. Prices range from $35-$135+.
4. Enrichment Programs: Enrichment daycare with one-on-one or small group activities. Full-day rates range from $45-$50 and half-day from $30-$38 depending on location.
5. Add-On Services: Optional premium add-ons including one-on-one play time ($15), group play daycare add-on ($19-$25), splash pad sessions ($20), cool down treats ($5), Barkuterie Boards, Pup Cups, and private cuddle time.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Bay Paws Pet Resort operates four luxury pet resort locations across the Tampa Bay area providing overnight boarding, dog daycare, enrichment programs, and professional grooming services for dogs, cats, and pocket pets. Core boarding includes tiered private suites with elevated Kuranda beds, six daily potty walks, and 24/7 camera access for pet parents. The company's "hosPETality" philosophy applies human-hotel hospitality standards to pet care, supported by staff trained in Dog CPR and First Aid.

Product overview

Bay Paws Pet Resort is a locally owned luxury pet resort operating as a multi-location platform offering four integrated service lines: Overnight Boarding (with suite tiers from Junior to Presidential), Dog Daycare/Group Play, Enrichment Daycare, and Professional Grooming. Boarding serves as the core offering with private climate-controlled suites featuring 24/7 camera access and elevated Kuranda beds; daycare and enrichment are add-on modules that can be bundled with boarding stays or purchased as standalone same-day services. The Ybor City location offers unique themed specialty suites and the NEXT onboarding experience. All locations provide pet boarding for dogs, cats, and pocket pets, with optional add-ons including à la carte treats (Barkuterie Boards, Pup Cups), one-on-one Cuddle Time, and non-anesthesia dental cleanings through a partner provider. The company operates a loyalty program (Heroes Boarding Rewards) for first responders and medical professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Overnight Boarding Luxury overnight pet boarding in private climate-controlled suites with elevated Kuranda beds, bedding, and 24/7 camera access. Includes six daily potty walks and individualized care from trained staff. Accepted guests include dogs, cats, and pocket pets (rabbits, guinea pigs, small animals), with suite tiers ranging from Junior Suites for small dogs to Presidential Suites approximately 80 sq ft with twin beds and TVs.
• Group Play Daycare Same-day supervised group play service where dogs are matched by size and temperament. Available as full-day or half-day (4 hours or less) options, with a required behavior assessment before first participation and an approximately one-hour lunch nap break. Package options include 5-day, 10-day, and 20-day bundles that expire 60-90 days after purchase.
• Enrichment Daycare Structured daycare environment engaging all five senses (cognitive, environmental, food-based, social, and sensory) with individualized activities and small playgroups tailored to each dog's personality and preferences. Available as a full-day or half-day same-day service or as an add-on to boarding stays.
• Professional Grooming Professional grooming services including go-home baths, de-shedding treatments, nail trims, teeth brushing, ear cleaning, and full grooms for double-coated and curly-coated breeds. Pricing scales by pet size and coat type, with separate scheduling required from boarding and daycare.
• Non-Anesthesia Pet Dental Cleanings Partnership-provided professional pet dental cleanings delivered without anesthesia through V.I.C. Pet Dental Spa on scheduled dates at Bay Paws locations. Removes plaque and tartar, improves gum health, and reduces bad breath while eliminating anesthesia risks.
• Themed Specialty Suites (Ybor) Four specialty themed boarding suites unique to the Ybor City location: Paws in Paradise, House of Woofindor, Bay Paws National Park, and Le Pawris, offered as differentiated boarding tier options.
• NEXT Onboarding Experience (Ybor) Personalized onboarding evening at the Ybor City location where pet parents work with the Bay Paws team to design a "Perfect Day" for their dog based on personality, preferences, activity level, and care needs; pairs with the five-sense enrichment programming.

Quantifiable outcome

• Six potty walks per day (industry standard is 3-4)
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

15 partnerships are on record, tiered core, supporting and minor.

• Leash Pet TransportationcoreChannel Partner/ Reseller/ DistributorPet-only transportation partnership providing door-to-door pickup and drop-off services for Bay Paws customers at Wesley Chapel, Ybor, and Clearwater locations. Features verified drivers with background checks, pet-specific safety equipment, photo updates during rides, and rides starting at $20.
• V.I.C. Pet Dental SpasupportingStrategic or Co-development PartnerPartnership with veterinary dental service specializing in non-anesthesia pet dental cleanings. Services offered at Bay Paws locations on scheduled dates for routine dental maintenance without anesthesia risks.
• Humane Society of Tampa BayminorGTM or Marketing PartnerCommunity partnership supporting animal welfare, including hosting adoption events at Bay Paws locations.
• Amy's Veterinary ServicessupportingStrategic or Co-development PartnerVeterinary services partnership providing health care support and referrals for pet guests.
• VEG ER for PetssupportingStrategic or Co-development PartnerEmergency veterinary care partnership for after-hours pet health emergencies.
• Orlando Health Wiregrass Ranch HospitalminorGTM or Marketing PartnerHealthcare provider partnership for community engagement and local business network.
• IBPSAsupportingOthersIndependent Professional Pet Sitter Association membership for industry standards and professional development.
• Visit Tampa BayminorGTM or Marketing PartnerTourism partnership promoting Tampa Bay as a travel destination, with Bay Paws as a pet-friendly resource for visitors.
• Tampa Bay Corgi RacesminorGTM or Marketing PartnerCommunity event partnership supporting local pet events and building brand awareness.
• Greater Pasco Chamber of CommerceminorGTM or Marketing PartnerChamber membership for local business networking and community engagement in Pasco County.
• East Pasco Chamber of CommerceminorGTM or Marketing PartnerChamber membership for local business networking and community engagement in East Pasco area.
• Ybor Chamber of CommerceminorGTM or Marketing PartnerChamber membership for local business networking and community engagement in Ybor City.
• Berkshire Hathaway HomeServices Florida PropertiesminorGTM or Marketing PartnerReal estate partnership for community networking and referrals of new homeowners with pets.
• Hope ServicesminorOthersEmployment services partnership for workforce development and job placement support.
• Raymond JamesminorOthersFinancial services partnership for employee benefits and financial planning services.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Best Friends Pet Hotel: Premium pet hotel chain (formerly PetSmart Hotels) with overnight boarding, daycare, grooming, and spa services. Comparable to Bay Paws' suite-based overnight model and full-service offering.
• The Dog Stop: Regional franchise offering daycare, boarding, and retail with a multi-location, full-service model. Comparable in service mix and franchise-style expansion approach to Bay Paws.
• Camp Bow Wow: National franchise of dog daycare and overnight camp-style boarding with all-day play, webcams, and suite options. Closest direct comparable to Bay Paws' daycare plus boarding model with private-suite add-ons.
• Pet Paradise: Multi-location pet resort chain offering boarding, daycare, grooming, and veterinary services. Directly comparable as a multi-service pet resort operator, with broader geographic reach than Bay Paws.
• Dogtopia: National dog daycare franchise with optional overnight boarding and spa services, and a strong webcam/tech platform comparable to Bay Paws' 24/7 camera feature.
• Holiday Barn Pet Resort: Long-standing regional pet resort chain offering boarding, daycare, grooming, and training across multiple Virginia locations. Comparable as a multi-location full-service pet resort operator with a hospitality-style brand.
• K9 Resort: Luxury dog daycare, boarding, and spa franchise with suite-style accommodations and webcam access. Comparable to Bay Paws' luxury 'hosPETality' positioning and suite offerings.
• PetSuites of America: Multi-location pet resort with boarding, daycare, grooming, and training. Comparable as a regional pet resort chain pursuing a similar full-service, premium-positioning strategy.

Broad incumbents

• Aussie Pet Mobile: Mobile pet grooming franchise offering in-home grooming services. Adjacent competitor in grooming spend though not a facility-based operator like Bay Paws.
• Rover: Online marketplace connecting pet owners with pet sitters and dog walkers. Adjacent competitor for boarding/sitting spend, though not a facility-based operator like Bay Paws.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@BayPawsPetResorts
• Facebookfacebook.com/baypawspetresorts/?ref=_xav_ig_profile_page_web
• Instagraminstagram.com/bay.paws
• TikToktiktok.com/@bay.paws
• LinkedInlinkedin.com/company/bay-paws-st-pete-clearwater

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bay Paws Pet Resort - St.Pete/Clearwater