TELLIS

Name

TELLIS

Legal name

TELLIS

Website

https://bienvenuechez.tellis-services.fr

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Contact Center / Business Process Outsourcing Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

General Customer Service & Contact Center Operations (BPAAAAAA)

Keywords

• Contact center services
• Customer relationship management
• Business process outsourcing
• Inbound outbound calling
• Call center operations

Headquarters

HQ city

FAVARS

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Customer Relationship Management Services: As a call center and customer relationship expert (expert en matière de relation client), TELLIS provides outsourced customer service and relationship management services to businesses, likely on a contractual BPO basis.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

TELLIS is a contact center and customer relationship management outsourcing company that provides inbound and outbound call center services, client support, and CRM expertise to business clients on a contractual BPO basis. Operating from Favars in the Corrèze department of France, the company delivers these services through a 356-employee workforce focused exclusively on outsourced customer relationship management rather than selling any software product.

Product overview

TELLIS is a single-service contact center and customer relationship management (CRM) outsourcing company, not a software product vendor. The company operates as a service provider offering inbound/outbound call center services, customer relationship expertise, and recruitment process outsourcing through its career site. There are no named software products, modules, or platforms offered as distinct product lines — the business model is service-based (BPO/call center operations) rather than product-based.

Differentiator

Problem solved

Functional benefit

Products and services

• TELLIS Contact Center Services Inbound and outbound call center and customer relationship management services delivered to business clients as a business process outsourcing (BPO) provider operating in the Corrèze region of France.

Quantifiable outcome

• Gender Equality Index 99/100 achieved for 2025

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and support.

• BANKESScoreTechnology or IntegrationBANKESS provides the DigitalRecruiters solution used by TELLIS for their career site, enabling job posting, candidate application management, and CVthèque functionality for recruitment processing.
• OVHsupportTechnology or IntegrationOVH provides web hosting services for TELLIS's career website infrastructure, as noted in the accessibility page.
• Cegid HRsupportTechnology or IntegrationCegid HR provides recruitment software including ATS, CRM, and career site solutions that power TELLIS's recruitment platform.

Scale indicators5 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Foundever (formerly Sitel): Foundever (formerly Sitel Group) is a global BPO leader in customer experience, with significant French operations after acquiring Acticall. It directly competes with TELLIS in outsourced customer service and contact center delivery.
• Konecta: Konecta is a leading European customer experience BPO with operations across multiple countries including France. It offers inbound/outbound contact center and customer service outsourcing comparable to TELLIS's core service line.
• Webhelp: Webhelp was one of Europe's largest customer experience BPO players before merging with Concentrix. As a France-rooted contact center provider, it serves as a direct comparable for TELLIS in terms of origin, business model, and target market.
• Concentrix: Concentrix is a major global BPO and customer experience provider that acquired Webhelp, a French-origin competitor. It offers contact center services across multiple verticals and geographies, directly overlapping with TELLIS's BPO/CRM offering at much larger scale.
• Teleperformance: Teleperformance is the global leader in outsourced customer experience management, headquartered in France. It is the most prominent broad incumbent in the same contact center BPO category as TELLIS, serving enterprise clients worldwide with omnichannel customer service operations.
• Majorel: Majorel is a global BPO/contact center operator with strong European (including French) operations, providing customer relationship management services to enterprise clients. Its business model and service mix closely mirror TELLIS's offering at much greater scale.

Direct peers

• Comdata Group: Comdata Group is a BPO and customer experience provider with French and European operations offering contact center services, back-office support, and customer management — directly comparable to TELLIS's core offering.
• B2S (Business Support Services): B2S is a French BPO and contact center specialist offering outsourced customer service and telemarketing services to enterprise clients. It directly competes with TELLIS for similar French mid-market and enterprise BPO contracts.
• Armatis: Armatis is a France-based contact center and BPO provider serving French and European enterprise clients with inbound, outbound, and multichannel customer relationship services. It is closely comparable to TELLIS as a similarly sized French contact center specialist.
• CCI Call Contact: CCI Call Contact is a France-based inbound and outbound contact center specialist providing customer relationship management, helpdesk, and telemarketing services. It is a close direct peer to TELLIS in terms of size, geography, and service mix.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@SocieteTELLIS/featured
• Facebookfacebook.com/Tellissociete
• LinkedInlinkedin.com/company/tellis-telephone-limousin-services
• Instagraminstagram.com/societetellis

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TELLIS