BIG BEND ANIMAL HOSPITAL, INC.

What BIG BEND ANIMAL HOSPITAL, INC. does

Big Bend Animal Hospital, Inc. is a privately held, single-location companion-animal veterinary practice incorporated in Florida and operating since 2005 at 11321 Big Bend Rd., Riverview, FL 33579. The clinic delivers a full-service offering across wellness and preventive care, vaccinations, soft-tissue surgery, dental care, in-house diagnostics (digital radiography, abdominal ultrasound, and an in-house laboratory capable of measuring nearly 100 lab values), microchipping, parasite prevention, senior pet care, nutritional counseling, boarding, and grooming. The clinical team is anchored by lead veterinarian Traci Holder, VMD (University of Pennsylvania, 2001), supported by a Certified Veterinary Technician, additional technicians, a practice manager, a receptionist, a kennel technician, and a professional groomer; total headcount is approximately six. Service area spans Riverview and adjacent communities including Ruskin, Sun City, Apollo Beach, Gibsonton, and Wimauma, with after-hours emergencies routed to a referral partner (Beacon Veterinary ER).

The practice operates a primarily transactional, fee-for-service revenue model supplemented by a recurring subscription layer. Core revenue streams include veterinary services, boarding, and grooming billed per visit or stay, plus retail product sales of prescription medications, parasite preventatives, and therapeutic pet foods (Hill's, Royal Canin) dispensed in-clinic and via an integrated online pharmacy. In 2024 the practice launched the VIPet Plan, a monthly wellness membership administered by Snout that bundles unlimited exams, priority scheduling, and core preventive services starting at 62 cents per day on a 12-month agreement, introducing a modest recurring-revenue component and contractual switching cost. The technology stack is largely vendor-provided rather than proprietary: PetDesk for mobile app and appointment booking, Covetrus/VetsFirstChoice for the online pharmacy, Snout for subscription billing, CareCredit and ScratchPay for client financing, and Trupanion as a recommended pet-insurance partner. The website Terms of Use identify Alliance Animal Health as the owner of the digital platform and supporting infrastructure, though no formal parent-subsidiary equity relationship is disclosed. Go-to-market is direct-to-consumer, with new client acquisition driven by a $25-off first exam promotion, Google/Facebook organic discovery, and community word-of-mouth referrals in the Riverview trade area.

Name

BIG BEND ANIMAL HOSPITAL, INC.

Legal name

Big Bend Animal Hospital, Inc.

Website

https://bigbendanimalhospital.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Big Bend Animal Hospital is a single-location, full-service veterinary practice in Riverview, Florida, serving individual dog and cat owners across seven local communities since 2005 with wellness, surgical, dental, diagnostic, boarding, and grooming services.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMACAC

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro)

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

SECONDARYHLAMADAI

Point-of-Care & In-Clinic Diagnostics (Rapid Tests, Benchtop Analyzers)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Diagnostics (Labs & Imaging)

Keywords

• Veterinary services
• Small animal care
• Pet boarding
• Pet grooming
• Pet wellness plans

Headquarters

HQ city

Riverview

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Services: Comprehensive veterinary medical services including wellness exams, vaccinations, surgery, dental care, in-house diagnostics, and senior pet care. Revenue generated per visit/service on a transactional basis.
2. Boarding Services: Pet boarding for dogs and cats with amenities including daily walks, food provision, medication administration, and additional services (nail trims, anal gland expressions, baths). Charged per stay.
3. Grooming Services: Full range of grooming and bathing services for cats and dogs including cleaning baths, medicated baths, coat trimming, nail trimming, ear cleaning, de-shedding, teeth brushing, flea treatments, and deep conditioning.
4. Product Sales: Sale of medications (prescription and over-the-counter), parasite preventatives (Revolution, Heartgard, Simparica Trio, NexGard, Bravecto), pet foods (Hill's Science Diet, Royal Canin, Prescription Diet), and retail items through in-clinic and online pharmacy.
5. VIPet Plan Subscriptions: Monthly pet care membership plans (12-month agreement) providing unlimited exams, priority appointments, bundled vaccines and screenings. Plans priced at 62 cents/day and up, with monthly charges collected by Snout (third-party plan administrator). Covers preventive care with annual value up to $146.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Big Bend Animal Hospital is a full-service veterinary practice providing wellness exams, vaccinations, surgery, dental care, in-house diagnostics (digital radiography, ultrasound, laboratory testing), senior pet care, parasite prevention, microchipping, and nutritional counseling for dogs and cats. The practice also offers pet boarding and grooming services, and operates an online pharmacy and the VIPet Plan monthly wellness membership.

Product overview

Big Bend Animal Hospital is a single-location veterinary practice offering a comprehensive suite of pet care services as a unified offering rather than a modular platform. The core clinical services include wellness care and vaccinations, surgery, dental care, in-house diagnostics (digital radiography, ultrasound, in-house lab), boarding, grooming, microchipping, nutritional counseling, parasite prevention, and senior pet care. These are supplemented by a mobile app (PetDesk) for client communications and record access, an online pharmacy (Covetrus/Hills to Home) for home delivery of medications and food, and a monthly wellness membership plan called the VIPet Plan (administered by Snout) that bundles unlimited exams, vaccines, screenings, and priority appointments at a flat monthly rate starting at 62¢/day. A new client promotion ($25 off first exam) rounds out the consumer-facing offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness Care and Vaccinations Routine wellness exams and preventive care including vaccinations for dogs and cats (Rabies, Lyme, Canine Influenza, Bordetella, Distemper combo for dogs; Rabies, Feline Distemper, Feline Leukemia, Feline Bordetella for cats). Targeted at pet owners in the Riverview, FL area.
• Surgery Soft-tissue and routine veterinary surgical services including spays, neuters, tumor removals, biopsies, abdominal surgery, bladder surgery, amputations, eye/eyelid surgery, oral surgery, and cesarean sections for dogs and cats.
• Dental Care Comprehensive dental services including cleanings and extractions under anesthesia, with patient monitoring during procedures to maintain oral health for dogs and cats.
• In-House Diagnostics On-site diagnostic capabilities including digital radiography (X-ray), abdominal ultrasound, and a state-of-the-art in-house laboratory capable of measuring nearly 100 laboratory values including complete blood counts, blood chemistry profiles, urinalysis, fecal exams, and heartworm tests.
• Boarding Pet boarding services for dogs and cats with amenities including individual kennels, three daily leash walks for dogs, separate sound-proof cat condos, Science Diet food provision, and optional add-ons such as medication administration, nail trims, anal gland expressions, baths, and deep conditioning.
• Grooming Full-service pet grooming for cats and dogs performed by certified groomers, including cleaning/grooming baths, medicated baths, blow-drying, coat trimming, brushing, nail trimming, ear cleaning, de-shedding, mat shaving, teeth brushing, deodorizing, flea treatments, and deep conditioning.
• Microchipping Safe and painless microchip injection procedure using rice-grain-sized chips that last for a pet's entire life, providing permanent identification linked to the AAVA/AAHA microchip registry.
• Nutritional Counseling Personalized pet nutrition guidance to find the right food and intake amounts based on pet age, activity level, and medical conditions such as kidney disease, diabetes, and heart disease, with Hill's Science and Prescription Diet and Royal Canin products available for purchase.
• Parasite Prevention Year-round flea, tick, and heartworm prevention products including Revolution, Revolution Plus, Heartgard, Simparica Trio, NexGard, and Bravecto, available for purchase in-hospital.
• Senior Pet Care Specialized senior pet services including arthritis management, dietary adjustments, twice-yearly physical exams, baseline blood work, and early detection care for age-related conditions such as glaucoma, hypertension, kidney disease, cancer, diabetes, and thyroid conditions.
• VIPet Plan Monthly wellness membership plan administered by Snout offering unlimited exams, annual vaccines, essential screenings, priority appointment scheduling, and bloodwork/dental coverage depending on the tier chosen. Plans start as low as 62 cents per day with up to $146 in annual value, on a 12-month agreement.

Quantifiable outcome

• VIPet Plans save clients up to $146 per year on routine pet care
• +2 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Alliance Animal HealthcoreOthersAlliance Animal Health is identified as the parent company of Big Bend Animal Hospital in the Terms of Use. They own and operate the website platform and provide administrative and operational infrastructure for the clinic. The parent company handles legal notices and platform terms.
• PetDeskcoreTechnology or IntegrationPetDesk provides the clinic's mobile app platform for client communications, appointment requests, prescription refill requests, and pet care tracking. Integrated with the clinic's booking and patient record systems. PetDesk branding appears on the website booking widget.
• Snout (Snout Wellness Plans)coreStrategic or Co-development PartnerSnout provides the VIPet Plan membership platform. Monthly charges are billed by Snout. Clients contact Snout directly for plan cancellation, payment updates, and coverage inquiries. Plans bundle preventive care services offered at Big Bend Animal Hospital.
• Covetrus Pharmacy / VetsFirstChoicemajorTechnology or IntegrationCovetrus Pharmacy operates the clinic's online pharmacy platform. The online store is integrated with patient medical records. Provides manufacturer-guaranteed products shipped directly to clients. Covetrus is a trusted veterinary pharmacy provider.
• Hills to HomeminorChannel Partner/ Reseller/ DistributorHill's to Home is an online food delivery program for Hill's pet foods. Clinic promotes this channel for clients to order prescription and science diet foods directly for home delivery.
• Purina ProPlan VetDirectminorChannel Partner/ Reseller/ DistributorPurina ProPlan VetDirect is an online pharmacy channel for Royal Canin and Purina pet foods. Clinic shares a clinic code (#Q8HVA) for clients to order through this platform.
• Beacon Veterinary ERminorOthersBeacon Veterinary ER at 13141 US Highway 301, Riverview, FL 33578 is the recommended emergency veterinary provider when Big Bend Animal Hospital is closed. Open 24/7. This is a referral relationship for after-hours emergencies.
• Trupanion (Pet Insurance)minorGTM or Marketing PartnerTrupanion pet insurance is recommended on the clinic's pet insurance page. Big Bend Animal Hospital participates in Trupanion's veterinary hospital partner program, driving pet insurance awareness among clients.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Heartland Veterinary Partners: A veterinary hospital group that partners with and acquires community companion animal practices. Comparable as a buyer/operator of independent clinics like Big Bend with similar service offerings in secondary markets.
• Thrive Pet Healthcare: A multi-specialty veterinary care platform operating general practice, urgent care and specialty hospitals across the US. Comparable as a consolidator of independent companion animal clinics offering the same service mix (wellness, surgery, dental, diagnostics).
• National Veterinary Associates (NVA): One of the largest veterinary community networks in the US, operating general practice and specialty hospitals. Directly comparable as an operator of companion animal clinics with the same service mix and a known acquirer of independent practices in Florida.
• BluePearl Pet Hospital: A Mars-owned network of emergency and specialty veterinary hospitals. Relevant because it operates in the same Tampa-area companion animal market and is the implied destination for emergency and specialty cases that Big Bend refers out (e.g., to Beacon).
• Banfield Pet Hospital: The largest general practice veterinary chain in the US, owned by Mars Veterinary Health and co-located inside PetSmart stores. Directly comparable to Big Bend because it offers the same mix of wellness exams, vaccinations, dental care, surgery and in-house diagnostics, but at massive national scale.
• PetVet Care Centers: A growing network of veterinary hospitals across the eastern and central US, focused on acquiring and operating companion animal general practice and specialty clinics. Comparable business model (community-based vet hospitals with full-service offerings) and a likely acquirer profile for independents like Big Bend.
• Southern Veterinary Partners: A regional operator of companion animal hospitals concentrated in the Southeast US, including Florida. Comparable as a community-based general practice operator offering wellness, surgery, dental, diagnostics and boarding under local brands.
• VCA Animal Hospitals: A nationwide network of general, specialty and emergency veterinary hospitals also owned by Mars. Comparable as a broad-spectrum companion animal hospital operator offering wellness, surgery, diagnostics, dental and boarding with significantly larger scale and resources.

Emerging players

• PetIQ / VetIQ Clinics: A low-cost community veterinary clinic and pet wellness provider offering vaccinations, parasite prevention and basic wellness services inside retail partner locations. Comparable because it targets price-sensitive pet owners in the same preventive care category as Big Bend's wellness services.

Regional players

• VetCheck Pet Hospitals: Listed as an example of a small/mid-sized independent companion animal hospital group similar in scope and operating philosophy to Big Bend. (Note: regional comparator used to illustrate comparable independent general practice clinic profile; please verify specific market relevance.)

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/big-bend-animal-hospital-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BIG BEND ANIMAL HOSPITAL, INC.