EarthLink Business
EarthLink Business is a US-based B2B internet and managed services provider offering fixed wireless, dedicated fiber, and broadband connectivity—plus digital marketing and IT services—to small and mid-sized businesses across multiple U.S. states.
- Company typePrivate
- Founded1994
- HeadquartersAtlanta, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What EarthLink Business does
EarthLink Business is the B2B-focused operating unit of EarthLink LLC, a privately held U.S. telecommunications company headquartered at 980 Hammond Drive, Atlanta, Georgia. The company provides business-grade internet connectivity, digital marketing services, and managed IT solutions primarily to small businesses (1-50 employees) and, to a lesser extent, mid-market enterprises (50-500 employees), with secondary use-case segments in construction/events and healthcare. Founded in 1994, EarthLink has operated in the internet services market for over three decades and is run as a sales-led direct organization complemented by a wholesale partner program for reselling ISPs.
The core product portfolio rests on three connectivity tiers: Fixed Wireless using dedicated point-to-point line-of-sight technology (up to 10 Gbps with a 99.999% uptime SLA, deployable in 7-14 days), Dedicated Fiber DIA with symmetrical speeds up to 10 Gbps, and Business Broadband Fiber (shared, 50 Mbps to 5 Gbps). Fixed wireless coverage spans 8 U.S. states (Arizona, California, Georgia, Kentucky, Maryland, Minnesota, Texas, Virginia). Around connectivity, EarthLink bundles Digital Marketing Services (custom branding, SEO coaching, listings across 40+ directories, reputation management across 70+ social platforms, website development/security, and domain registration), Voice (VoIP), and IT Services (managed IT, remote IT, cybersecurity).
Revenue is generated through subscription-based recurring contracts—monthly for digital marketing and SMB internet, multi-year for enterprise DIA and fixed wireless—priced via quote at roughly $500-$1,000/month for 100-500 Mbps SMB DIA and $1,500-$7,500/month for 1 Gbps+ enterprise DIA, plus wholesale volume pricing for partner ISPs. Go-to-market combines inside sales (phone 844-356-5249, web quote forms) with a channel-partner program, and the company has pursued an aggressive acquisition strategy (One Ring Networks 2023, Telegia 2023, Nextera Communications 2024, QX.net 2024) alongside a $70 million rural network upgrade partnership with Wireless Partners, Aspire Hardware Solutions, and Tarana technology announced in 2024.
EarthLink Business firmographics
Firmographics- Name
- EarthLink Business
- Legal name
- EarthLink LLC
- Website
- https://business.earthlink.net
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- EarthLink Business is a US-based B2B internet and managed services provider offering fixed wireless, dedicated fiber, and broadband connectivity—plus digital marketing and IT services—to small and mid-sized businesses across multiple U.S. states.
- Ownership category
- akta.pro rank
EarthLink Business industry classification
Industry- Product category
- Business Internet & Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Telecommunications (517)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)
- akta.pro secondary industries
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI), Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where EarthLink Business is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
EarthLink Business business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Business Internet Services: Recurring monthly fees for fixed wireless, dedicated fiber, and broadband fiber internet services. Pricing varies by speed tier, connection type, and service level agreements. Enterprise customers with mission-critical needs pay premium rates for dedicated bandwidth and guaranteed uptime.
- Digital Marketing Services: Monthly subscriptions for business listings management, SEO coaching, reputation management, and custom branding. Services include trial periods (3-6 months) followed by paid subscriptions.
- Managed IT Services: Recurring managed services including remote IT support, cybersecurity solutions, and hosted voice/VoIP phone systems bundled with internet packages.
- Wholesale/Reseller: EarthLink provides wholesale internet circuits to partner ISPs who resell services under their own branding, generating revenue through volume-based pricing arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small business DIA pricing (100-500 Mbps) |
| Subscription | Multi-year contract | Enterprise DIA pricing (1 Gbps+) |
| Subscription | Monthly | Local Directory Listing + (DIY) |
| Subscription | Monthly | Local Directory Listing Premium |
| Subscription | Multi-year contract | Fixed Wireless Sign-up Incentive |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
EarthLink Business product offering
Product offeringCore offering
EarthLink Business provides business-grade internet connectivity, including fixed wireless (dedicated point-to-point line-of-sight, up to 10 Gbps with 99.999% uptime SLA), business broadband fiber (50 Mbps to 5 Gbps), and dedicated fiber (symmetrical DIA up to 10 Gbps). It also delivers bundled voice/VoIP, managed IT, remote IT, cybersecurity, emergency internet backup, and a digital marketing suite (SEO, business listings across 40+ directories, reputation management, custom branding, website development) targeted at small and mid-sized U.S. businesses.
Product overview
EarthLink Business offers a comprehensive suite of business internet and digital services designed for small to enterprise businesses. The core product portfolio centers on three primary internet connectivity tiers: Fixed Wireless (dedicated wireless with 99.999% uptime SLA, up to 10 Gbps), Business Broadband Fiber (shared fiber, 50 Mbps to 5 Gbps), and Dedicated Fiber (symmetrical DIA up to 10 Gbps). These are supplemented by Wholesale partnership programs, Emergency Internet backup, and an integrated platform of Digital Marketing Services (Custom Branding, SEO Success Coach, Business Listings across 40+ directories, Business Reputation Manager), Website Services (Development, Security, Domain Registration), Voice (VoIP Business Phone), and IT Services (Managed IT, Remote IT, Cybersecurity). The portfolio operates as a unified offering where internet connectivity serves as the foundation, with digital marketing and IT services bundled or sold as add-ons for comprehensive business solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Fixed Wireless Internet High-speed dedicated wireless internet service using point-to-point line-of-sight technology from Point of Presence (PoP) to business location, with speeds up to 10 Gbps and 99.999% uptime SLA. Designed for small and mid-sized businesses needing rapid deployment in 7-14 days.
- Business Broadband Fiber Cost-effective high-speed broadband fiber internet with speeds ranging from 50 Mbps to 5 Gbps, designed for businesses of all sizes with cloud-ready capabilities.
- Dedicated Fiber
- Wholesale Internet Services
- Emergency Internet
- Digital Marketing Services
- VoIP Business Phone
- Managed IT Services
- Remote IT Services
- Cybersecurity Solutions
- Website Development
- Website Security
- Domain Registration
Companies that use EarthLink Business
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles5 records
EarthLink Business technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
EarthLink Business partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered major and significant.
- Nextera CommunicationsmajorEarthLink acquired Minnesota-based fixed wireless provider Nextera Communications, expanding EarthLink's fixed wireless footprint in the upper Midwest region.
- Wireless Partners and Aspire Hardware SolutionssignificantPartnership to upgrade legacy DSL networks for EarthLink subscribers in rural areas through a $70 million investment in next-generation networks featuring Tarana technology. This strategic initiative expands EarthLink's rural broadband capabilities.
- QX.netmajorEarthLink broadened business footprint with strategic acquisition of Kentucky-based QX.net, adding regional network infrastructure and customer base.
- One Ring NetworksmajorEarthLink acquired One Ring Networks, Inc., expanding reach to bring business customers best-in-class products and services across additional markets.
- TelegiasignificantEarthLink celebrated one year of growth since acquiring Telegia, a communications provider that contributed to EarthLink's expanded service capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
EarthLink Business competitors and assessment
Company assessmentDirect peers
- Zayo Group: Zayo operates an extensive fiber network providing DIA, wavelength, and wholesale connectivity services. Comparable to EarthLink in dedicated fiber and wholesale partner offerings, with a national long-haul and metro fiber footprint.
- MetTel: MetTel delivers managed connectivity, UCaaS, SD-WAN, and digital transformation services to SMB and enterprise customers. Comparable to EarthLink in bundled telecom/IT model targeting mid-market and multi-location businesses.
- Comcast Business: Comcast Business provides broadband, dedicated fiber, VoIP, and managed IT services to SMBs and mid-market enterprises across the U.S. — directly comparable to EarthLink Business in target customers, product mix, and connectivity-led bundling strategy.
- TPx Communications: TPx Communications offers managed IT, UCaaS, SD-WAN, and internet connectivity targeted at SMBs and mid-market — closely aligned with EarthLink's bundled connectivity + managed IT model for the same customer segment.
- Spectrum Business: Spectrum Business (Charter Communications) offers broadband, dedicated fiber, VoIP, and managed services to SMBs — directly comparable to EarthLink in product breadth and SMB focus, though with substantially larger geographic coverage.
- Windstream Enterprise: Windstream provides fiber, broadband, SD-WAN, UCaaS, and managed services to SMBs and mid-market enterprises — comparable to EarthLink in target customers and connectivity-led bundling, with strong regional concentration in the Midwest and South.
- Cox Business: Cox Communications' business division delivers broadband, fiber, VoIP, managed IT, and cybersecurity to SMBs and enterprises, particularly across the Southeast and Southwest — directly comparable to EarthLink's regional focus and product portfolio.
- Lumen Technologies: Lumen Technologies provides fiber, DIA, managed networking, UCaaS, and cybersecurity to mid-market and enterprise customers. Comparable to EarthLink in DIA and fiber services but with a much larger enterprise backbone footprint and wholesale operations.
Broad incumbents
- AT&T Business: AT&T Business is a large incumbent providing fiber, wireless, VoIP, managed networking, and cybersecurity to enterprises and SMBs nationally. Overlaps with EarthLink in DIA, broadband, and VoIP but operates at vastly larger scale and broader geography.
- Verizon Business: Verizon Business delivers fiber, wireless, FWA, VoIP, and managed services to enterprises and SMBs. Comparable to EarthLink in fixed wireless positioning and DIA offerings but with national footprint and significantly larger resources.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
EarthLink Business social profiles
Digital presenceEarthLink Business financial estimates
Financial estimateRevenue estimate
Valuation estimate
EarthLink Business leadership team
Management profileNumber of profiles
Profiles2 records
EarthLink Business subsidiaries and ownership
Company hierarchySubsidiaries4 records
EarthLink Business funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EarthLink Business M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EarthLink Business
What does EarthLink Business do?
EarthLink Business provides business-grade internet connectivity, including fixed wireless (dedicated point-to-point line-of-sight, up to 10 Gbps with 99.999% uptime SLA), business broadband fiber (50 Mbps to 5 Gbps), and dedicated fiber (symmetrical DIA up to 10 Gbps). It also delivers bundled voice/VoIP, managed IT, remote IT, cybersecurity, emergency internet backup, and a digital marketing suite (SEO, business listings across 40+ directories, reputation management, custom branding, website development) targeted at small and mid-sized U.S. businesses.
Is EarthLink Business a public or private company?
EarthLink Business is a private company. It is classified as unknown and is currently operating.
When was EarthLink Business founded?
EarthLink Business was founded in 1994. It employs 51 to 100 people.
Where is EarthLink Business based?
EarthLink Business is headquartered in Atlanta, United States, in the North America region.
How does EarthLink Business make money?
Four revenue lines are on record. Business Internet Services are the primary driver. The others are digital Marketing Services, managed IT Services and wholesale/Reseller.
Who are EarthLink Business's main competitors?
Direct peers on record are Zayo Group, MetTel, Comcast Business, TPx Communications, Spectrum Business, Windstream Enterprise, Cox Business and Lumen Technologies. Broad incumbents are AT&T Business and Verizon Business.
Does EarthLink Business have an API?
No public API is recorded for EarthLink Business.
What industry is EarthLink Business in?
EarthLink Business's product category is Business Internet & Telecommunications Services. Its primary akta.pro industry code is HDAIAFAD, Dedicated Internet Access (DIA) & Business Broadband, with a secondary code of HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 517111 and its SIC code is 4813.