Call Now

What Call Now does

Call Now is a B2B telemarketing and call center services provider founded in 2018 and headquartered in Murcia, Spain, operating as a sole proprietorship under owner Carmen María Esteban Dolera. The company delivers four core services — appointment setting (Concertación de Visitas, its flagship offering), lead generation, customer service handling, and energy efficiency consulting — primarily to Spanish businesses across energy, IT, marketing, events, and general commerce verticals, with self-claimed international reach. Service delivery is built on a team of trained, multilingual teleoperators using conventional call center tools and platforms; no proprietary technology platform, AI capabilities, or integrations are disclosed. The business has accumulated 7+ years of operating history, maintains a small team of approximately 10 employees, and relies on its own outbound calling capabilities, a quote-based pricing model, and a digital presence (website, Facebook, Instagram, LinkedIn) for client acquisition. Call Now is privately held, has no external funding, no parent company, and serves a limited set of named enterprise customers with no disclosed revenue or contract structure.

Name

Call Now

Legal name

CARMEN MARIA ESTEBAN DOLERA

Website

https://callnow.es

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Call Now is a Murcia, Spain-based B2B telemarketing and call center firm offering appointment setting, lead generation, customer service, and energy efficiency consulting to Spanish and international business clients using a trained team of teleoperators.

Ownership category

akta.pro rank

Product category

Telemarketing and Call Center Services

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142), Telephone Answering Services (561421)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Advertising Agencies (7311)

akta.pro primary industry

B2B Appointment Setting & SDR/BDR Outsourcing (BPAAADAA)

akta.pro secondary industries

Telemarketing & Telesales Services (Outbound/Inbound) (BPAFAKAC), Sales, Telesales & Lead Qualification Centers (BPAAAAAB), Telesales & Inside Sales Outsourcing (B2B/B2C) (BPAAADAE)

Keywords

• Telemarketing services
• Call center outsourcing
• Appointment scheduling
• Lead generation services
• Customer service outsourcing

Headquarters

HQ city

Murcia

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Telemarketing and Call Center Services: Primary revenue stream from providing telemarketing services including appointment setting, lead generation, and customer service outsourcing to business clients.
2. Energy Efficiency Consulting: Advisory services helping businesses reduce electricity and gas costs through tariff optimization and sustainable energy solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Call Now is a B2B telemarketing and call center services provider that supplies a team of professional multilingual teleoperators to handle appointment scheduling, qualified lead generation, inbound customer service, and energy efficiency consulting on behalf of business clients. Its flagship service is concertación de visitas (commercial visit appointment setting), which pre-qualifies prospects and schedules meetings with decision-makers so client sales teams can focus on closing deals rather than cold prospecting.

Product overview

Call Now operates as a telemarketing services company offering four core service offerings: Concertación de Visitas (appointment scheduling), Generación de Leads (lead generation), Eficiencia Energética (energy consulting), and Atención al Cliente (customer service). The Concertación de Visitas service is positioned as the company's flagship offering and primary differentiator. All services leverage professional teleoperator teams to connect businesses with potential clients through phone-based outreach. The company has over 7 years of experience operating since 2018, serving clients nationally and internationally across various sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Concertación de Visitas (Appointment Scheduling Service) Phone-based appointment scheduling service that connects B2B clients with qualified leads by coordinating commercial visits with appropriate decision-makers, optimizing sales team resources and avoiding cold visits.
• Generación de Leads (Lead Generation Service)

Quantifiable outcome

• Optimization of commercial team resources by providing quality visits with appropriate decision-makers
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Belkins: B2B appointment setting and outbound lead generation agency specializing in scheduling qualified sales meetings for clients. Closely mirrors Call Now's core value proposition in appointment setting.
• SalesHive: B2B outbound sales agency offering SDR outsourcing, appointment setting, and lead generation. Operates in the same niche as Call Now's appointment setting service with similar target customers.
• Martal Group: B2B lead generation and appointment setting agency serving technology and B2B clients across Europe and North America. Directly comparable to Call Now's flagship 'Concertación de Visitas' service with similar SDR/BDR outsourcing model.
• Callbox: B2B lead generation and appointment setting firm offering multi-touch outbound campaigns, lead nurturing, and event registration calling. Direct overlap with Call Now's appointment setting and lead generation services.

Broad incumbents

• Teleperformance: Global leader in customer experience management and outsourced telemarketing/customer service. Comparable to Call Now's customer service and telesales offerings but operating at vastly larger scale across many geographies.
• Atento: Major Spanish-origin BPO with global operations across telemarketing, sales, and customer service. Overlaps directly with Call Now's appointment setting and lead generation offerings, but at enterprise scale.
• Transcom: Global customer experience and contact center BPO with strong presence in Spain and Europe. Provides telesales, customer service, and lead qualification — overlapping categories with Call Now's full service portfolio.
• Konecta Group: Spanish-headquartered global BPO and contact center operator offering telemarketing, customer service, and appointment setting across multiple verticals. Much larger than Call Now but operates in the same outbound B2B calling and customer contact category.
• TTEC (TeleTech): Global customer experience technology and services company with significant BPO operations. Provides sales, customer service, and lead qualification capabilities comparable to Call Now's offerings.
• Majorel (now Concentrix): Global customer experience and digital customer service company (merged with Concentrix). Offers outbound sales, lead generation, and customer support solutions comparable to Call Now's full portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/callnow.es
• LinkedInlinkedin.com/company/callnow-murcia
• Instagraminstagram.com/callnow.es

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Call Now