REIMER HOME SERVICES

What REIMER HOME SERVICES does

Reimer Home Services is a privately held, family-owned residential home services contractor founded in 1921 in Buffalo, New York. The company delivers HVAC (heating, cooling, air conditioning, ductless systems), plumbing (repairs, drain cleaning, water heaters, leak detection, water filtration), electrical (repairs, panel upgrades, EV chargers, generators, smart home), and excavation services directly to homeowners through trained field technicians dispatched from five service hubs across Upstate New York: Cheektowaga (headquarters), Rochester, Hamburg, Brewerton (Syracuse area), and Clifton Park (Albany area). As a Factory Authorized Trane System Dealer, Reimer couples installation work with manufacturer-backed warranties and a 100% Satisfaction Guarantee, while offering 24/7 emergency response to differentiate from non-24/7 competitors.

The company generates revenue across four streams: on-demand service and repair work billed per visit, one-time installation projects for HVAC, plumbing, and electrical equipment, recurring annual maintenance plans providing multi-point inspections and priority service, and approved-credit HVAC financing programs. Marketing is primarily direct-to-consumer via phone, online booking, localized SEO across 15+ service-area pages, promotional offers, and a large base of more than 13,764 customer reviews that reinforce the 100-year-old brand. Underlying technology consists of standard HVAC, plumbing, and electrical systems and conventional service-trade tooling, with no proprietary software, AI, or data platform disclosed.

In 2023, Reimer executed a rebrand and accelerated its expansion beyond the Buffalo–Erie County core into Rochester, Albany, and Syracuse markets, broadening its product surface into emerging categories such as EV charger installation, whole-home generators, smart home electrical work, indoor air quality, and excavation — converting a heritage Buffalo heating shop into a multi-trade, multi-region Upstate New York home services platform.

Name

REIMER HOME SERVICES

Legal name

Reimer Home Services

Website

https://callreimer.com

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

1–10 employees

Short description

Reimer Home Services is a family-owned residential HVAC, plumbing, electrical, and excavation contractor founded in 1921, serving homeowners across Upstate New York from five service hubs spanning Buffalo, Rochester, Syracuse, and Albany.

Ownership category

akta.pro rank

Headquarters

HQ city

Cheektowaga

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Service and Repair: On-demand service calls for HVAC, plumbing, and electrical repairs billed at quoted rates. Services include emergency repairs available day or night.
2. Installation Services: Installation of new HVAC systems, water heaters, electrical panels, EV chargers, generators, and other equipment.
3. Maintenance Plans: Annual maintenance plans providing multi-point system inspections, calibration, and preventive care for HVAC, plumbing, and electrical systems. Includes priority service and discounts on repairs.
4. Financing Programs: HVAC financing with approved credit for new air conditioners and ductless systems, generating revenue through financing arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Reimer Home Services is a residential home services company providing on-site HVAC (heating and air conditioning), plumbing, electrical, and excavation services to homeowners across Upstate New York. The company dispatches trained technicians in service vehicles to deliver repairs, installations, maintenance, and 24/7 emergency response for home comfort systems. It also offers annual maintenance plans and HVAC financing programs.

Product overview

Reimer Home Services is a residential home services company offering a unified portfolio of HVAC (heating and air conditioning), plumbing, electrical, and excavation services across Buffalo and Upstate New York. The core offerings include Air Conditioning Services, Heating Services, Plumbing Services, Electrical Services, and Excavation Services, supplemented by add-on services such as Indoor Air Quality and Air Scrubbers. The company also offers Maintenance Plans as an ongoing service program. All services can be engaged independently and are delivered by trained technicians throughout their service areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Services Comprehensive air conditioning services including repair, maintenance, tune-up, installation, ductless mini-split systems, thermostat repair, and duct cleaning for residential homeowners.
• Heating Services Full-range heating services including repair, maintenance, installation, furnace repair/tune-up/installation, boilers, heat pump installations, and emergency heating repairs for residential homeowners.
• Plumbing Services Complete plumbing services including repair, drain cleaning, frozen pipe repairs, sewer line cleaning, water heater repair/maintenance, tankless water heater, leak detection, garbage disposal, bathroom/kitchen plumbing repair, and water filtration for residential homeowners.
• Electrical Services Electrical services including repairs, panel upgrades, wiring and rewiring, lighting installation, outlet installation, EV charger installation, surge protection, whole home generator installation, emergency repairs, safety inspections, and smart home installations for residential homeowners.
• Excavation Services Excavation services for residential properties in Upstate New York.
• Indoor Air Quality Services Indoor air quality assessment and improvement services for residential homes, including air scrubber installation.
• Maintenance Plans Annual maintenance plans offering multi-point system inspection, system calibration, airflow optimization, warranty maintenance, reduced breakdowns, filtration evaluation, and routine maintenance to extend system life and reduce utility bills.

Quantifiable outcome

• Routine maintenance leads to reduced utility bills and extended life of home systems

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TranecoreChannel Partner/ Reseller/ DistributorReimer is a Factory Authorized Trane System Dealer, offering Trane heating and cooling products with a 100% Satisfaction Guarantee. If dissatisfied with Trane System equipment within one year for any reason, the guarantee applies. This partnership provides access to a major HVAC equipment brand with manufacturer support.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• One Hour Heating & Air Conditioning: National residential HVAC franchise emphasizing on-time guarantees, 24/7 emergency service, and customer-first branding. Comparable to Reimer's brand-led, emergency-focused, residential HVAC positioning and technician-driven delivery.
• Cool Today: Regional residential HVAC, plumbing, and electrical services provider across the Southeastern U.S. Comparable multi-trade offering, multi-location footprint, and direct-to-consumer field service model to Reimer, though at significantly larger scale.
• Benjamin Franklin Plumbing: National residential plumbing franchise emphasizing punctuality, guarantees, and 24/7 emergency response. Comparable customer-facing value propositions (on-time guarantees, licensed technicians) to Reimer, but limited to plumbing trade.
• Hiller Heating, Cooling, Plumbing & Electrical: Regional multi-trade residential services company serving Tennessee and surrounding markets. Comparable in delivering HVAC, plumbing, and electrical services under a single brand with 24/7 emergency dispatch and maintenance plans.
• Goettl Air Conditioning & Plumbing: Regional multi-trade (HVAC + plumbing) residential service company operating across the Southwestern U.S. Closely comparable to Reimer in its combined HVAC and plumbing delivery, recurring maintenance programs, and brand-led local presence.
• Mr. Rooter Plumbing: National plumbing franchise under Neighborly that also offers drain cleaning and related residential services. Comparable as a residential service brand with strong local presence and emergency availability, though narrower in trade scope than Reimer.
• ARS / Rescue Rooter: Large national residential HVAC, plumbing, and electrical service provider operating across multiple U.S. markets with a similar multi-trade, direct-to-consumer field service model. Comparable in service breadth (HVAC + plumbing + electrical) and 24/7 emergency availability to Reimer, but at much larger national scale.
• Petro Home Services: Regional provider of residential HVAC, plumbing, and electrical services across the Mid-Atlantic and Northeast U.S. Comparable in geography and multi-trade delivery, with overlapping markets in the Northeast consumer base similar to Reimer's Upstate NY customers.
• Peaden Air Conditioning, Plumbing & Electrical: Regional multi-trade residential services operator covering HVAC, plumbing, and electrical across the Florida panhandle. Highly comparable to Reimer's integrated HVAC + plumbing + electrical offering and multi-trade cross-sell model.

Broad incumbents

• HomeServe USA: National home services company providing HVAC, plumbing, and electrical service plans and warranty products to homeowners. Comparable in residential homeowner target market and recurring service-plan revenue model, but operates as a warranty/network platform rather than a direct field service operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/reimer-heating-and-air-conditioning-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REIMER HOME SERVICES