Capital Technology Group
Capital Technology Group is a Little Rock, Arkansas-based managed IT services provider serving small and medium-sized businesses statewide with subscription-based managed IT, security, cloud, communication, and hardware services across healthcare, legal, manufacturing, education, and other verticals.
- Company typePrivate
- Founded1994
- HeadquartersLittle Rock, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Capital Technology Group does
Capital Technology Group is a privately-held managed IT services provider headquartered at 710 Jones St., Little Rock, Arkansas, serving small and medium-sized businesses across the state. The operating company traces its origins to 1994 under the name Capital Business Machines, and in May 2023 it rebranded to Capital Technology Group following the combination of Capital Business Machines and Innovative Systems Inc. (ISI), formalizing its evolution into a broader managed technology provider. The firm operates with a small staff of 13 employees and emphasizes a local Arkansas delivery model built over nearly three decades.
The company's offering is organized around five core service pillars: Managed IT Services (including 24/7 help desk, remote monitoring, vCIO, co-managed IT, and IT consulting); IT Security Services (network security, unified threat management, content filtering, spam protection, email encryption, enterprise mobility management); Cloud Computing Services (Microsoft Azure, hosted Microsoft Exchange, hardware virtualization, cloud backup, cloud-hosted VoIP); Business Communication (VoIP, fax server, mobile device management, unified communications); and Software Services (Microsoft 365, G Suite, SharePoint, SQL Server, CRM, document management). The firm is a Microsoft Partner Network member and an HP Official Dealer, and it also distributes Kyocera printers and copiers alongside managed print services. The underlying technology is delivered through third-party platforms rather than proprietary intellectual property.
Capital Technology Group generates revenue primarily through recurring monthly subscriptions for managed IT services, supplemented by hardware and equipment sales (computers, servers, networking gear, printers and copiers), professional services (consulting, vendor management, co-managed IT), and managed print services. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led, relying on a direct field sales team and free consultations targeting Arkansas-based SMBs across seven verticals: healthcare, legal, manufacturing, education, accounting, engineering and architecture, and nonprofits. The company positions itself as a complete outsourced IT department, contrasting its proactive subscription model with reactive hourly break-fix billing, and distributes thought-leadership content through an active blog and email newsletters.
Capital Technology Group firmographics
Firmographics- Name
- Capital Technology Group
- Legal name
- Capital Technology Group
- Website
- https://captg.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Capital Technology Group is a Little Rock, Arkansas-based managed IT services provider serving small and medium-sized businesses statewide with subscription-based managed IT, security, cloud, communication, and hardware services across healthcare, legal, manufacturing, education, and other verticals.
- Ownership category
- akta.pro rank
Capital Technology Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Computer & Office Equipment (3570), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where Capital Technology Group is headquartered
LocationHeadquarters
- HQ city
- Little Rock
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Capital Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive managed IT services including monitoring, maintenance, help desk support, and proactive technology management. This is the primary revenue stream positioning against traditional hourly billing models.
- Hardware and Equipment Sales: Sales of computers, servers, networking equipment, and office equipment including printers and copiers. HP official dealer status.
- Printers and Copiers: Sales and leasing of color and black & white printers and copiers, including managed print services, maintenance, and supplies.
- Professional Services: IT consulting, vendor management, co-managed IT, infrastructure support, and professional server support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Subscription-based model |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Capital Technology Group product offering
Product offeringCore offering
Capital Technology Group is a managed IT services provider that acts as a complete outsourced IT department for small and medium-sized businesses in Arkansas. The firm sells recurring managed services contracts (24/7 monitoring, help desk, infrastructure support), IT security, cloud computing, business communication, software and hardware services, data backup/disaster recovery, industry-specific IT solutions, and printers/copiers. It is an authorized HP dealer and Microsoft Partner Network member, bundling third-party technology with its own service delivery layer.
Product overview
Capital Technology Group is a managed IT services provider offering a comprehensive portfolio of technology solutions for small and medium-sized businesses in Arkansas. The company operates as a single unified service offering organized around five core service pillars: Managed IT Services (including managed services, IT consulting, help desk, and vCIO), IT Security Services (network security, threat management, email protection), Cloud Computing Services (Azure, hosted Exchange, virtualization, backup), Business Communication (VoIP, unified communications, mobile device management), and Software Services (Microsoft 365, G Suite, SharePoint, SQL Server). Additionally, the company offers Hardware Services (wireless, internet consulting, HP equipment), Industry-Specific Solutions (healthcare, legal, manufacturing, education), and Printers & Copiers with managed print services. The company rebranded in May 2023 from Capital Business Machines and Innovative Systems Inc. (ISI) and has been serving the Arkansas area since 1994.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT department services providing 24/7 help desk support, remote monitoring and maintenance, server and network infrastructure management, computer and workstation support, IT consulting, co-managed IT, vendor management, Microsoft Hyper-V virtualization, vCIO strategic IT planning, infrastructure support, and professional server support for small and medium-sized businesses.
- IT Security Services Comprehensive security services including network security with firewall and infrastructure management, unified threat management, web content filtering, spam protection, email encryption, fully hosted security as a service, enterprise mobility management, and asset tracking for SMB clients.
- Cloud Computing Services Cloud solutions covering cloud IT strategy, hosted Microsoft Exchange, hardware virtualization, cloud backup and file sharing, Microsoft Azure migration and management, and cloud hosted VoIP for business communications and infrastructure modernization.
- Software Services Implementation, support, and management of business productivity and database software including Microsoft 365, G Suite by Google, Microsoft SharePoint, Microsoft SQL Server, Microsoft Dynamics CRM, document management, identity management, intranet solutions, and business intelligence strategies.
- Business Communication Services Business communication and collaboration solutions including VoIP telephony, fax server, mobile device management, and unified communications platforms for modern office environments.
- Data Services (Backup and Disaster Recovery) Business continuity planning and disaster recovery services including business continuity consulting and cloud-based disaster recovery as a service (DRaaS) with bare metal restore for rapid restoration after disruptions.
- Hardware Services Hardware-related IT services including wireless network design and deployment, high-speed internet consulting and provider coordination, and authorized HP equipment resale (computers, servers, workstations).
- Industry-Specific IT Solutions Specialized IT services tailored to specific industries: healthcare IT with electronic medical records, legal technology solutions, manufacturing IT, IT for education, IT for accountants, IT for engineers and architects, and IT for nonprofits.
- Printers and Copiers Sales and leasing of color and black & white printers and copiers (HP and Kyocera lines), with managed print services including maintenance, supplies, toner replacement, meter readings, and service request handling.
Companies that use Capital Technology Group
Customer profileSegments8 records
Ideal customer profiles3 records
Capital Technology Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature5 records
Capital Technology Group partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft Partner Network member providing expertise in Microsoft Azure, Microsoft 365, SharePoint, Microsoft SQL Server, and hosted Microsoft Exchange solutions.
- HPcoreHP Official Dealer status, reselling HP hardware, computers, servers, and printing equipment to clients.
- BBB (Better Business Bureau)minorBBB Accredited Business, indicating the company has met standards for business practices set by the Better Business Bureau.
- BTA (Business Technology Association)minorBTA logo displayed as a partner, indicating membership in the Business Technology Association for office technology dealers.
- LRC (LRCertified)minorLRC certification partner displayed on the website.
- CAPBIZ ASBA TrustminorPartnership with Arkansas Small Business Association Trust program, providing technology benefits to ASBA members.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Capital Technology Group competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: CMIT Solutions operates a franchise-based managed IT services model targeting SMBs nationwide, with overlapping service pillars (managed IT, security, cloud) and a similar SMB customer focus as Capital Technology Group.
- Dynamic Quest: Dynamic Quest is a managed IT services provider based in the Southeastern U.S., serving SMB and mid-market customers with managed IT, cloud, and security solutions comparable to Capital Technology Group's offerings.
- Integris: Integris is a managed IT services provider serving SMB and mid-market customers in the Northeast U.S., offering managed IT, cybersecurity, and cloud services — comparable in service model and SMB focus to Capital Technology Group.
- Dataprise: Dataprise is a regional managed IT services provider serving SMB and mid-market customers across the Mid-Atlantic and nationally with managed IT, security, cloud, and vCIO services — directly comparable to Capital Technology Group's service model and customer segment.
- Corserva: Corserva is a managed IT services and cybersecurity provider focused on SMB and mid-market customers in the Northeast U.S., offering managed services, cybersecurity, and cloud — closely aligned with Capital Technology Group's portfolio.
- ITonDemand: ITonDemand is a managed IT services provider focused on SMBs, offering similar managed IT, cloud, security, and hardware services — directly comparable in customer segment and service scope to Capital Technology Group.
Broad incumbents
- Xerox: Xerox provides managed print services and broader IT/document solutions globally. It is a direct comparison point for Capital Technology Group's managed print and office equipment lines as a broad incumbent in office technology services.
- IBM Technology Services: IBM's Technology Services business offers managed IT, cloud, and security services broadly across industries. While much larger and not targeted at Arkansas SMBs, its portfolio overlaps heavily with Capital Technology Group's service mix as a broad incumbent comparable.
- Insight Enterprises: Insight Enterprises is a broad IT solutions provider offering hardware procurement, managed services, and cloud solutions across SMB and enterprise customers. Its portfolio overlaps with Capital Technology Group's HP dealership, managed IT, and cloud service lines as a broad incumbent.
Regional players
- Accudata Systems: Accudata Systems is a Texas-based regional managed IT services and infrastructure provider serving a comparable SMB customer base with similar service pillars (managed IT, security, cloud), but operating in a different geographic region from Capital Technology Group.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Capital Technology Group social profiles
Digital presenceCapital Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Capital Technology Group leadership team
Management profileNumber of profiles
Profiles1 record
Capital Technology Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Capital Technology Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Capital Technology Group
What does Capital Technology Group do?
Capital Technology Group is a managed IT services provider that acts as a complete outsourced IT department for small and medium-sized businesses in Arkansas. The firm sells recurring managed services contracts (24/7 monitoring, help desk, infrastructure support), IT security, cloud computing, business communication, software and hardware services, data backup/disaster recovery, industry-specific IT solutions, and printers/copiers. It is an authorized HP dealer and Microsoft Partner Network member, bundling third-party technology with its own service delivery layer.
Is Capital Technology Group a public or private company?
Capital Technology Group is a private company. It is classified as family owned and is currently operating.
When was Capital Technology Group founded?
Capital Technology Group was founded in 1994. It employs 11 to 50 people.
Where is Capital Technology Group based?
Capital Technology Group is headquartered in Little Rock, United States, in the North America region.
How does Capital Technology Group make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are hardware and Equipment Sales, printers and Copiers and professional Services.
Who are Capital Technology Group's main competitors?
Direct peers on record are CMIT Solutions, Dynamic Quest, Integris, Dataprise, Corserva and ITonDemand. Broad incumbents are Xerox, IBM Technology Services and Insight Enterprises. Accudata Systems is listed as a regional player.
Does Capital Technology Group have an API?
No public API is recorded for Capital Technology Group.
What industry is Capital Technology Group in?
Capital Technology Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAOAI, Endpoint & Mobile Asset Management (UEM/MDM Asset Controls). Its NAICS code is 518 and its SIC code is 3570.