Name

Dynamic Quest

Legal name

Dynamic Quest

Website

https://dynamicquest.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud management services
• IT help desk support
• IT regulatory compliance

Headquarters

HQ city

Greensboro

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed IT services including proactive monitoring, maintenance, and support for computer networks. Provided at fixed monthly rates with 24x7x365 availability.
2. Cybersecurity Services: Full-stack cybersecurity including managed security services, MDR, SIEM/SOC, firewall management, endpoint protection, and compliance support.
3. Cloud Services: Managed cloud services including Azure solutions, private and hybrid cloud infrastructure, cloud migration, and cloud management.
4. Professional Services: IT consulting, server migration, digital transformation, and vCIO-style guidance services.
5. Pay-as-you-go Pricing: Flexible pay-as-you-go pricing model allowing clients to only pay for services needed, with fixed monthly fee options for unlimited access.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Dynamic Quest provides managed IT services for small and medium-sized businesses, including 24x7x365 proactive network and device monitoring, managed help desk, cybersecurity services (managed firewall, MDR, endpoint protection, email defense), managed cloud and Azure services, IT regulatory compliance support (HIPAA, PCI DSS, SOC 2, CMMC), and professional services such as IT consulting, server migration, and digital transformation.

Product overview

Dynamic Quest is a managed IT services provider (MSP) offering a comprehensive portfolio of managed IT, cybersecurity, cloud services, and professional services for small to medium-sized businesses. The core offering centers on Managed IT Services providing 24x7x365 proactive monitoring and support, complemented by Managed Security Services including MDR, next-generation endpoint protection, and managed firewall. Cloud capabilities include Azure Cloud Solutions and Managed Cloud Services. The company recently launched its proprietary AI-enabled Client Experience Platform (CxP) featuring chat-based ticketing for streamlined IT support. Additional modules cover compliance (IT Regulatory Compliance, GRC, CMMC Certification), specialized services (Penetration Testing, Security Assessment, Email Defense, Backup & Disaster Recovery), and professional services (IT Consulting, Server Migration, Digital Transformation). The company operates from headquarters in Greensboro, NC with multiple office locations across the Southeast.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive IT management and support providing 24x7x365 monitoring, maintenance, network management, and help desk support to keep SMB business operations running smoothly.
• Managed Security Services Comprehensive cybersecurity services including next-gen firewalls, anti-malware, security awareness training, and continuous threat monitoring to protect business assets.
• Managed Detection and Response (MDR) Expert-led threat detection and rapid response service providing 24x7x365 monitoring to identify and neutralize cyber threats before they cause harm.
• Managed Cloud Services Scalable cloud support and management for private or hybrid cloud environments, optimizing performance and costs for SMB clients.
• Azure Cloud Solutions Specialized design, migration, and management of Microsoft Azure environments to enhance business agility and support organizational goals.
• Co-Managed IT Services Augments existing in-house IT teams with advanced tools, overflow support, and specialized expertise to close capability gaps without replacing internal staff.
• Managed Help Desk Services 24x7x365 support team offering multitiered support, remote maintenance, and network monitoring for rapid issue resolution across end users and infrastructure.
• Managed Firewall Continuous monitoring, advanced threat detection, and proactive security management for network perimeter protection.
• Managed Backup and Disaster Recovery Business continuity planning and data protection services ensuring rapid restoration of critical systems after incidents.
• Security Assessment Comprehensive vulnerability identification with actionable recommendations to strengthen cybersecurity defenses.
• Next-Generation Endpoint Protection Advanced endpoint security solutions with intelligent threat detection to protect laptops, smartphones, and other devices from network infiltration.
• Cybersecurity Awareness Training Employee training programs focused on recognizing scams, avoiding phishing traps, and adopting secure online behaviors.
• Email Defense Advanced email security blocking phishing, spam, and malware with encryption and data loss prevention features.
• Penetration Testing Simulated cyberattacks to identify weaknesses in IT infrastructure and reinforce defenses before real threats exploit vulnerabilities.
• IT Regulatory Compliance Aligns IT operations with industry standards such as HIPAA, PCI DSS, and SOC 2 to minimize noncompliance liabilities, avoid lawsuits, and protect reputation.
• Governance, Risk, and Compliance (GRC) GRC solutions integrating governance frameworks, risk management strategies, and compliance tracking to protect operations and maintain accountability.
• IT Consulting Expert technology planning and strategic guidance aligning IT roadmaps with long-term business objectives.
• Server Migration Services Expertly managed transitions of critical workloads to modern hardware or cloud platforms with minimal disruption.
• Digital Transformation Strategic technology adoption guidance to drive innovation, efficiency, and competitive advantage for clients.
• CMMC Certification Services Cybersecurity Maturity Model Certification Level 2 assessment and compliance services for defense contractors, offering a pre-certified managed environment following Dynamic Quest's own 110/110 perfect certification.
• Dynamic Quest Client Experience Platform (CxP) Proprietary AI-enabled client experience platform featuring chat-based ticketing for IT support. Provides instant support via System Tray shortcut, Client Hub portal, and Microsoft Teams integration, achieving 77% instant issue resolution and 100% CSAT for chat users.
• Quickpass Advanced end-user identity verification tool designed to enhance security by ensuring only authorized users can access systems via the service desk.

Quantifiable outcome

• 98% client satisfaction rating
• +5 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Forvis MazarscoreTechnology or Integration · 15 June 2026Authorized CMMC Third-Party Assessment Organization (C3PAO) that performed Dynamic Quest's CMMC Level 2 assessment. Conducted full 110-control assessment resulting in perfect 110/110 score.
• KratoscoreImplementation/ SI/ Consulting Partner · 15 June 2026Provided advisory support during CMMC Level 2 certification assessment conducted by Forvis Mazars.
• LEVERAGEminorStrategic or Co-development Partner · 23 January 2023Strategic partnership announced January 2023. LEVERAGE partners with Dynamic Quest to provide managed IT services, expanding reach in the Florida market.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CMIT Solutions: CMIT Solutions is a national managed IT services franchise focused on SMBs with cybersecurity and compliance offerings. Closely matches Dynamic Quest's SMB target segment and emphasis on compliance (HIPAA, CMMC, FTC Safeguards) support.
• Ntiva: Ntiva is a Mid-Atlantic-based MSP offering managed IT, cybersecurity, cloud and co-managed IT services to SMB and mid-market clients. Directly comparable service mix and customer size tier to Dynamic Quest, with a similar vertical push into regulated industries.
• Coretelligent: Coretelligent is a managed IT, cloud and cybersecurity provider focused on regulated mid-market and SMB clients in financial services, healthcare and life sciences. Similar service mix and compliance-led value proposition to Dynamic Quest.
• Dataprise: Dataprise is a Mid-Atlantic and national managed IT and cybersecurity services provider serving mid-market and enterprise clients. Highly comparable to Dynamic Quest in service portfolio (managed IT, MDR, cloud) and SMB-to-mid-market customer orientation.
• Kelser Corporation: Kelser Corporation is a Northeast-based MSP providing managed IT, cybersecurity and cloud services to SMB and mid-market clients. Comparable in size, service portfolio and consultative sales-led GTM motion to Dynamic Quest.
• NetGain Technologies: NetGain Technologies is a Midwest-rooted managed IT and cybersecurity provider serving SMB and mid-market organizations with co-managed IT offerings. Comparable to Dynamic Quest's mix of fully managed and co-managed engagements.
• Mytech Partners: Mytech Partners is a Twin Cities-based MSP offering managed IT, cybersecurity and cloud services to SMB and mid-market clients. Comparable service portfolio and customer size profile to Dynamic Quest's core SMB book.

Broad incumbents

• CompassMSP: CompassMSP is a PE-backed managed IT and cybersecurity platform serving SMB and mid-market clients across multiple US regions. Comparable as a rollup acquirer in the same MSP space, though operating at a larger combined scale.
• Logically: Logically is a PE-backed managed IT and cybersecurity provider serving SMB through mid-market clients across multiple US geographies. Comparable service mix and PE-backed rollup model, though larger and more geographically diverse than Dynamic Quest.

Others

• Kaseya: Kaseya is a leading provider of MSP-focused software platforms (RMM, PSA, security) and the parent ecosystem in which Dynamic Quest operates (and from which it has won Partner Excellence Awards). They are an enabling vendor and indirect ecosystem player rather than a direct services competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/dynamicquest
• LinkedInlinkedin.com/company/dynamic-quest
• Xx.com/dynamicquest

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A7 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dynamic Quest