AC Care Alliance

What AC Care Alliance does

AC Care Alliance (ACCA, legally Alameda County Care Alliance) is a 501(c)(3) nonprofit founded in 2013 in Oakland, California that runs a faith-based, person-centered care navigation program for individuals with advanced illness and their caregivers. Its core service, the Advanced Illness Care Program (AICP), deploys lay Care Navigators embedded in a network of 40+ African American churches across six California counties (Alameda, Contra Costa, San Francisco, San Mateo, Santa Clara, and Los Angeles) to address five "cornerstones" — spiritual, health, social, advance care planning, and caregiving needs. The program reports 1,500+ enrolled participants and 15,000+ individuals touched since 2016, with 55-60% of participants completing an advance directive versus a 15% national average.

The product portfolio includes the AICP, the Enhanced Care Management (ECM) program (added in 2025 as a contracted Medi-Cal benefit under California's CalAIM), a portfolio of proprietary toolkits (Care Planning Workbook, Workbook for Caregivers, Clinician Visit Tool, Extremis Discussion Guide, Congregation Assessment Survey), and the Caring4Cal-funded Community Care Navigation Training Series. The underlying technology stack is modest: an electronic case management system and the ACTION mobile app for field data collection, with no AI or API integrations disclosed.

ACCA's revenue model is hybrid: foundation grants (Kaiser Permanente Northern California Community Benefit, Hillman, Stupski, California Health Care Foundation, Archstone, Harman) and government health workforce grants (HCAI Caring4Cal) are combined with per-member ECM reimbursement from contracted health plans (Anthem Blue Cross, Kaiser Permanente). Services are provided free to participants. After operating under Public Health Institute fiscal sponsorship from 2017, ACCA transitioned to independent 501(c)(3) status in 2025. The organization employs 7 people and relies on a distributed model of faith-based community delivery, healthcare system referrals, and health plan referrals.

Name

AC Care Alliance

Legal name

Alameda County Care Alliance

Website

https://care-alliance.org

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

AC Care Alliance is a 501(c)(3) nonprofit that provides faith-based care navigation for African American and Latinx individuals with advanced illness and their caregivers. Operating across six California counties, it contracts with health plans and foundations to deliver free community-based advance care planning and caregiver support.

Ownership category

akta.pro rank

Product category

Community Care Navigation Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

akta.pro secondary industry

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

Keywords

• Community care navigation
• Advance care planning
• Faith-based health services
• Caregiver support programs
• Palliative care coordination

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Revenue model

1. Grants and Foundation Funding: Primary revenue from grants and foundation funding including Kaiser Permanente Northern California Community Benefit Programs, The Rita and Alex Hillman Foundation, The Stupski Foundation, California Health Care Foundation, John and Wauna Harman Foundation, and Archstone Foundation.
2. Medi-Cal Reimbursement (Enhanced Care Management): ACCA serves as an ECM provider contracted with health plans (Anthem Blue Cross, Kaiser Permanente) for qualifying Medi-Cal beneficiaries through California's CalAIM program, generating reimbursement for care management services.
3. Program Services (Free to Participants): The Advanced Illness Care Program (AICP) is provided free of charge to participants. Services are funded through grants and partnerships rather than participant fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

AC Care Alliance (ACCA) delivers faith-based, person-centered care navigation services for individuals with advanced illness and their unpaid caregivers, primarily within African American and Latinx communities across six California counties. Services are anchored on the proprietary Five Cornerstones Model addressing spiritual, health (physical and emotional), social, advance care planning, and caregiving needs, and are provided at no charge to participants through trained lay Care Navigators embedded in church communities and supported by an electronic case management system.

Product overview

AC Care Alliance is a faith-based organization offering community care navigation services at no charge, primarily serving African American and Latinx communities in California. The organization operates two core programs: the Advanced Illness Care Program (AICP) and Enhanced Care Management (ECM), both providing holistic, person-centered care navigation addressing spiritual, health, social, advance care planning, and caregiving needs. These programs are delivered through trained Care Navigators who provide trusted referrals, resources, and specially designed tools. ACCA also offers practical tools including the Workbook for Caregivers (available in English and Spanish) and the Care Planning Workbook for advance care planning. Training programs include Community Care Navigation Training under Caring4Cal and Mental Health First Aid certification. The organization partners with health systems, health plans (Anthem Blue Cross, Kaiser Permanente), and academic institutions to bridge gaps between health delivery systems and communities of color.

Differentiator

Problem solved

Functional benefit

Products and services

• Advanced Illness Care Program (AICP) A faith-based, person-centered, lay care navigation intervention serving individuals with advanced illness and their caregivers through the Five Cornerstones Model: spiritual, health (physical and emotional), social, advance care planning, and caregiving needs. Includes 5-12 in-person meetings and phone conversations over approximately 6 months.
• Enhanced Care Management (ECM) A holistic, patient-centered care management benefit for qualifying Medi-Cal beneficiaries through California's CalAIM Program. Provides personalized care plans, care coordination, health promotion, advance care planning support, and referrals to community and social supports for members enrolled with contracted health plans.
• Workbook for Caregivers A comprehensive workbook with tools to help unpaid caregivers organize caregiving tasks, build a fellowship of people and organizations that can help, plan for difficult conversations, and take care of their own mental health. Available in English and Spanish.
• Care Planning Workbook (Advance Care Planning Toolkit) An advance care planning toolkit developed specifically for the faith-based African American community, helping participants think through what is important to them, document wishes on included forms, understand end-of-life treatments, and select a healthcare agent.
• Community Care Navigation Training A free three-session training series covering Care Navigator foundational skills, holistic approach to care and advance care planning, and mental health topics, provided through the Caring4Cal Health Workforce Innovation Grant for community health workers.
• Mental Health First Aid (MHFA) Course A mental health certification course in partnership with Cypress Resilience Project that teaches individuals to recognize common signs and symptoms of mental illness and substance use disorders and how to interact with persons in crisis. Completers earn a 3-year certification from the National Council for Mental Wellbeing.

Quantifiable outcome

• 55-60% of participants complete an advance directive (vs. 15% national average)
• +7 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Kaiser PermanentecoreStrategic or Co-development Partner · 1 January 2021Health system partnership including pilots with Kaiser Permanente. ACCA serves as ECM provider for Kaiser Permanente members in Alameda, Contra Costa, Los Angeles, San Francisco, and Santa Clara counties through CalAIM program. Melissa Stern, MBA serves as healthcare system advisor.
• Public Health Institute (PHI)coreStrategic or Co-development Partner · 1 January 2017PHI is ACCA's Fiscal Sponsor and hosts over 100 programs working globally in public health. PHI provides infrastructure, administrative support, and employment opportunities for ACCA. Valerie Steinmetz, Director of Program Development, is a program director at PHI managing ACCA portfolio. PHI has published multiple impact articles featuring ACCA's Care Navigator model and regional expansion.
• UC Davis Betty Irene Moore School of NursingcoreStrategic or Co-development Partner · 1 January 2013Academic partnership for program evaluation and training. Evaluation led by Janice Bell, PhD. The school developed the Family Caregiving Institute and 9 Family Caregiver Domains of Preparedness that informed ACCA's caregiver support work. Dr. Jill Joseph serves as Academic Partner for Training and Advisor. Collaboration since ACCA's founding in 2013.
• Anthem Blue CrosscoreStrategic or Co-development PartnerHealth plan partnership for Enhanced Care Management (ECM) services. ACCA serves Anthem Blue Cross members in Los Angeles, San Francisco, and Santa Clara counties through California's CalAIM program.
• Cypress Resilience ProjectcoreStrategic or Co-development PartnerPartnership to offer virtual courses supporting caregivers' mental health including burnout recognition, secondary trauma, grief support, self-care strategies, and Mental Health First Aid certification courses.
• Allen Temple Baptist ChurchcoreStrategic or Co-development PartnerFounding faith community partner. ACCA Executive Director Rev. Cynthia Carter Perrilliat serves as ordained minister at this church. Home to ACCA Care Navigators including Rev. Jesse Land.
• Center of Hope Community ChurchcoreStrategic or Co-development PartnerACCA affiliate church. Pastor Brondon Reems serves as Co-Pastor and has been instrumental in ACCA programs and caregiver recognition events.
• Greater St. John Missionary Baptist ChurchcoreStrategic or Co-development PartnerPartner church with Bishop Gregory Payton serving on Pastor Advisory Board.
• Highland HospitalminorStrategic or Co-development PartnerPartnership with Dr. Jessica Zitter, palliative care specialist at Highland Hospital. Dr. Zitter collaborated on Extremis discussion guide and has been featured in ACCA programs.
• California Department of Health Care Services (DHCS)coreStrategic or Co-development PartnerDHCS oversees CalAIM program through which ACCA provides Enhanced Care Management as a contracted ECM provider for qualifying Medi-Cal beneficiaries.

Scale indicators9 records

Recent moves13 records

Expansion highlights15 records

Direct peers

• IMPaCT (Penn Center for Community Health Workers): University of Pennsylvania program operating one of the most evidenced community health worker interventions serving high-risk patients. Comparable to ACCA in deploying trained lay workers as trusted navigators to address social and health needs of underserved patients with chronic conditions.
• Health Leads: National nonprofit that partners with health systems to address patients' social needs through resource navigation. Comparable to ACCA's referral-driven care navigation model that connects participants to community resources alongside clinical care.
• Five Wishes (Aging with Dignity): Advance care planning program providing the Five Wishes document used across faith communities and diverse populations. Comparable to ACCA's mission of raising advance directive completion rates through culturally accessible planning tools.
• Prepare for Your Care (UCLA): UCLA program providing advance care planning tools and videos designed for diverse communities. Comparable to ACCA's culturally tailored Advance Care Planning Workbook approach for engaging underserved populations in advance directive completion.
• Camden Coalition: National nonprofit pioneering care management for high-need, high-cost patients with complex medical and social needs. Highly comparable to ACCA's whole-person, community-based navigation approach and its emphasis on social determinants of health for populations with chronic or serious illness.
• FaithHealth NC: Faith-based care navigation initiative at Wake Forest Baptist Health connecting congregations with health systems to support seriously ill members. Most directly comparable to ACCA's faith-embedded Care Navigator model, community partnerships with churches, and focus on underserved populations navigating advanced illness.

Broad incumbents

• Cityblock Health: Value-based primary care and care navigation company serving Medicaid and dual-eligible beneficiaries with complex needs. Comparable to ACCA in serving low-income populations with serious illness through community-embedded care teams, though Cityblock operates as a scaled technology-enabled platform.
• Landmark Health: In-home medical and care management provider for chronically ill, complex patients, now part of Optum. Comparable to ACCA in providing home-based care for seriously ill patients with significant social needs, though Landmark delivers clinical services rather than lay navigation.
• Aspire Health (Anthem): Serious illness care management company (acquired by Anthem) serving patients with advanced illness through in-home palliative support. Comparable to ACCA's focus on advanced illness care coordination, though Aspire operates as a scaled payor-affiliated business.

Others

• Center to Advance Palliative Care (CAPC): National palliative care knowledge dissemination organization that has featured ACCA in its Innovation Hub. Adjacent to ACCA rather than a direct competitor, but a key ecosystem player whose validation has amplified ACCA's profile as a replicable intervention.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/accarealliance

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about AC Care Alliance