Care Goondiwindi

What Care Goondiwindi does

Care Goondiwindi Limited is a registered, non-profit community services organisation headquartered at 111 Callandoon Street, Goondiwindi, Queensland, Australia. Founded in 1992 out of community demand, it operates a coordinated portfolio of 12 service programs spanning disability support (NDIS Services and three purpose-built Respite Units completed in 2022), aged care (Commonwealth Home Support Programme home maintenance), family and Indigenous parenting services, youth access support, emergency relief, no-interest loans and financial resilience programs (via Good Shepherd's NILS network), medico transport, and a Community Justice Group. The organisation serves the Goondiwindi Regional Council area, including Goondiwindi, Boggabilla, Toomelah, and Yelarbon, with a team of approximately 49 staff and a nine-member volunteer board of directors.

The organisation is governed as a registered charity with DGR (Deductible Gift Recipient) status, making donations 100% tax-deductible. Care Goondiwindi holds NDIS provider registration and CHSP contractor approval, and is funded through a diversified mix of Australian Government programs (NDIS, CHSP, NIAA), Queensland Government departments (Child Safety, Justice and Attorney-General, Health), and partnership funding (e.g., TRACC for mental health programming). Technology stack is limited to standard office systems, the NDIS provider portal, Eventbrite for workshop registrations, a Moodle-hosted learning/login area, and standard web infrastructure; no proprietary platform or AI capability is referenced.

Commercially, Care Goondiwindi runs on a managed-services revenue model anchored in government grants and per-participant NDIS service fees under the NDIS Price Guide. Clients access services at low or no direct cost through NDIS plans, CHSP assessments, or government-funded community programs. GTM is community-led — referrals come through My Aged Care (1800 200 422), NDIS channels, allied health professionals, schools, self-referral supported by Care Goondiwindi staff, and community events. Marketing uses Facebook (@gundycare), Instagram (@caregundy), the website, monthly email newsletters including "Getting Out In Gundy," printed flyers, and recurring community events such as Australia's Biggest Morning Tea, NAIDOC Week, and Neighbourhood Centre Week.

Name

Care Goondiwindi

Legal name

Care Goondiwindi Limited

Website

https://caregoondiwindi.org.au

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Care Goondiwindi Limited is a registered non-profit charity delivering 12 integrated community service programs — NDIS disability support, aged care, youth, family, Indigenous parenting, emergency relief, financial resilience, and medico transport — across the Goondiwindi, Boggabilla, Toomelah, and Yelarbon regions of Queensland, Australia.

Ownership category

akta.pro rank

Product category

Community Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYHSABAGAI

Respite Care for Adults with Disabilities / Special Needs

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGAEAK

Financial Assistance & Benefits Navigation Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAGAEAH

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Community services
• Disability support
• Aged care services
• Youth support programs
• Family support services

Headquarters

HQ city

Goondiwindi

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Grants and Contracts: Care Goondiwindi is primarily funded through government contracts and grants, including CHSP (Commonwealth Home Support Programme), NDIS service agreements, Queensland Government community services funding, and federal Indigenous community programs. Revenue is program-based and tied to delivery of contracted services.
2. NDIS Participant Fees: As a registered NDIS provider, Care Goondiwindi receives payment for disability support services delivered to NDIS participants under individualised plans. Fees are negotiated according to NDIS price guides.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Care Goondiwindi delivers community-based social support services to residents of the Goondiwindi regional area in Queensland, Australia. The organization operates twelve integrated programs covering disability support (NDIS services and respite accommodation), aged care home support (CHSP), family and Indigenous parenting support, youth services, community justice group services, emergency relief, no-interest loans, financial resilience counselling, and non-emergency medical transport. Services are funded primarily through Australian and Queensland Government programs and delivered by local staff under a registered charity and NDIS provider structure.

Product overview

Care Goondiwindi is a community services organization operating as a platform of integrated social support programs. The organization offers a coordinated portfolio of 12 distinct service programs addressing disability support (NDIS Services, Disability Respite Accommodation), aged care (Commonwealth Home Support Programme), family services (Rural Family Support, Indigenous Parenting Support), youth services, community support, emergency relief, financial assistance (NILS, Financial Resilience), medical transport, and community justice. These programs are delivered through a single organizational structure with shared staff and infrastructure, serving the Goondiwindi regional community with comprehensive social support needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Disability Respite Accommodation Three purpose-built respite units for people with disability — a High Needs Unit, PWD Unit, and Med-Low Needs Unit — featuring secure parking, high speed internet, and a home-like environment. Available to NDIS participants in the Goondiwindi region.
• NDIS Services Registered NDIS provider offering support coordination, plan management, and access to disability services including personal care, community access, and therapeutic supports for NDIS participants in the Goondiwindi region.
• Commonwealth Home Support Programme (CHSP) Home lawn and garden maintenance services for people aged 65+ in the Goondiwindi and Yelarbon area, helping them maintain safety and independence at home. Accessed via My Aged Care assessment.
• Community Justice Group Community justice support services including cultural submissions, legal representation referrals, connection to community groups, and SPER work orders for Aboriginal and Torres Strait Islander people in the Goondiwindi region.
• Community & Senior Services Community support services including Playgroup in the Park for children aged 0-5 years and senior group activities for older community members.
• Emergency Relief Short-term financial assistance providing food, transport, and chemist vouchers, plus referrals to address underlying causes of financial crisis for individuals and families in the Goondiwindi region.
• Financial Resilience Program (QFRP) Queensland Financial Resilience Program (QFRP) providing budgeting support, creditor negotiation, access to financial services, and no-interest loans referral for community members in financial hardship.
• Indigenous Parenting Support Services (IPSS) Culturally appropriate support for Aboriginal and Torres Strait Islander families, focusing on parenting skills, child development, and building community networks for families with children aged 0-18 in the Goondiwindi region.
• Medico Transport Service Non-emergency medical transport for Goondiwindi, Boggabilla, and Toomelah communities, operating Monday to Friday 9am-3pm to doctor, hospital, physiotherapy, podiatry, dental, and optical appointments.
• No Interest Loans Scheme (NILS) Interest-free loans up to $2,000 for essentials (appliances, furniture, car repairs, education) and up to $3,000 for housing expenses or disaster recovery, delivered in partnership with Good Shepherd as the national NILS provider.
• Rural Family Support Program Support for parents to enhance parenting skills, resolve problems, and promote child safety and wellbeing through respectful family partnerships across the Goondiwindi region.
• Youth Access Service Youth Access Service supporting young people aged 8-21 at risk of disconnecting from family, community, or support networks, addressing trauma, bullying, and mental health needs across the Goondiwindi Regional Council area.

Quantifiable outcome

• Three purpose-built disability respite units (High Needs, PWD, Med-Low) completed and operational, serving all levels of disability
• +2 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Four partnerships are on record, tiered minor and core.

• Loaves & Fishes Care Services ToowoombaminorStrategic or Co-development Partner · 1 June 2025Care Goondiwindi supports Loaves & Fishes Care Services Toowoomba by delivering food hampers to those in need in the Goondiwindi region, extending the reach of Loaves & Fishes' food relief program into Care Goondiwindi's service area.
• Kaloma Home for The Aged CareminorStrategic or Co-development Partner · 1 April 2024Kaloma Home for The Aged Care co-presents community events with Care Goondiwindi, including the Easter Egg Hunt event. This is a collaborative community event partnership supporting seniors and families in the Goondiwindi area.
• Tie up the Black Dog (TUBD)coreStrategic or Co-development Partner · 1 August 2023Tie up the Black Dog partnered with Care Goondiwindi to deliver a 3-part Mental Health Series in Goondiwindi, including the Darius Boyd presentation in August 2023. The partnership was funded through TRACC (Tackling Regional Adversity Through Connected Communities). TUBD brings mental health expertise and event facilitation capacity.
• Good ShepherdcoreStrategic or Co-development PartnerGood Shepherd is the national provider of the No Interest Loans Scheme (NILS). Care Goondiwindi delivers NILS locally as part of its Financial Resilience Program. Care Goondiwindi's NILS page links to Good Shepherd's website for more information, indicating a franchise-style program delivery partnership.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Wesley Mission Queensland: Large Queensland community-services nonprofit offering family support, aged care, disability, mental health and community programs. Overlaps with Care Goondiwindi's wraparound portfolio but operates across urban and regional Queensland.
• Blue Care (UnitingCare Queensland): Large Queensland community-services and aged-care provider within UnitingCare, delivering CHSP, NDIS, allied health and community programs across the state. Overlapping service mix and government contracts, but operates as a much broader incumbent.
• Life Without Barriers: National NDIS, aged care, child and family services provider with significant regional presence. Comparable in program breadth (NDIS, family, youth, Indigenous services) but operates at far greater scale and geographic spread.
• Anglicare Southern Queensland: Large regional community-services nonprofit delivering aged care, NDIS, family, youth, financial and emergency relief programs across southern Queensland. Strong overlap with Care Goondiwindi's multi-service portfolio and rural reach.

Direct peers

• Multicap: Queensland-based NDIS and disability support provider operating respite, supported accommodation and community access services. Directly comparable on disability/NDIS service lines, regional Queensland footprint, and registered-provider operating model.
• Ozcare: Queensland-focused nonprofit offering NDIS, aged care, community and family support services. Comparable multi-service community-services portfolio and CHSP/NDIS delivery model, though larger in scale.

Regional players

• Carers Queensland: State-wide NDIS and carer-support organisation focused on Queensland. Comparable NDIS plan-management and disability-carer support capability, but limited to a specific advocacy/carer niche.
• Kaloma Home for the Aged Care: Local Goondiwindi-region aged-care partner that co-presents community events with Care Goondiwindi. Comparable as a small rural service provider in the same catchment, focused on aged care rather than disability.

Others

• Good Shepherd Australia New Zealand: National NILS (No Interest Loans Scheme) operator under which Care Goondiwindi delivers financial resilience programs. Comparable as an ecosystem/funder partner rather than direct competitor.
• Centacare (Catholic Family Services): Faith-based community-services network offering family, youth and financial-resilience programs across Queensland. Comparable family/youth support offerings, but operates as a larger networked provider rather than a single rural hub.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gundycare
• Instagraminstagram.com/CareGundy
• LinkedInlinkedin.com/company/caregoondiwindi

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Goondiwindi