What Carter Group does

Carter Group is a privately held UK security, fire, and electrical systems integrator headquartered in Basildon, Essex, operating as Carter Group Ltd (Companies House number 11075379) with two wholly-owned operating subsidiaries: Carter Security Limited (security and fire systems) and Carter Services Group Limited (electrical contracting). Founded in 2010 with approximately 50 employees, the company delivers design, installation, commissioning, and maintenance services across commercial, retail, public sector, healthcare, residential, and industrial & manufacturing sectors, acting as Principal Contractor under CDM 2015 on projects such as school re-wires and large commercial fit-outs.

The company's product stack integrates monitored intruder alarms (Texecom Premier Elite), addressable fire detection (Fike Twinflex/Duonet), CCTV with remote smartphone viewing, ANPR-driven access control (Paxton NET2, GSM door entry), automated gates and barriers, LED and emergency lighting, full electrical re-wires to BS 7671, and BM TRADA-certified fire door installation. All work is delivered to British Standards under SSAIB accreditation, NICEIC Approved Contractor status (Cert No. 613726000), NACOSS Gold, ConstructionLine, and ISO 9001/14001/45001 certifications, making the company pre-qualified for UK public sector and regulated enterprise procurement.

Carter Group monetises through two complementary streams: project-based capital installation fees for new builds and fit-outs, and recurring revenue from annual maintenance contracts (subject to minimum 3% yearly escalators) and ARC remote monitoring subscriptions (Carter Connect, billed annually in advance via Direct Debit). GTM is enterprise field sales with competitive tendering for public sector frameworks and direct engagement for commercial and residential customers, supported by a national UK service network. Named customers span Choice Discount Stores (30 sites), the Nomad Hotel, EON UK's Blackburn Meadows biomass plant, Quattro Group's 16 UK/Ireland/Europe depots, Genesis Development, Kidbrooke Village (960 units), West Middlesex University Hospital, and multiple primary schools.

Name

Carter Group

Legal name

Carter Group Ltd

Website

https://carter-group.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Carter Group is a UK-based security, fire, and electrical systems integrator serving commercial, retail, public sector, healthcare, residential, and industrial customers with design, installation, commissioning, and maintenance services plus recurring remote monitoring subscriptions.

Ownership category

akta.pro rank

Product category

Security, Fire & Electrical Systems Installation

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Investigation and Security Services (5616)

SIC

Services-Engineering Services (8711), Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Fire Alarm Systems (Design/Install/Service/Monitoring) (BPABAHAA)

akta.pro secondary industries

Fire Protection Systems Contracting (Sprinklers, Alarms, Suppression) (IMAFALAD), Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Testing, Inspection, Maintenance & Compliance Services (NFPA/Local Code) (HSAHAFAG)

Keywords

• Security systems installation
• Fire alarm systems
• Electrical contracting services
• Access control solutions
• Intruder alarm monitoring

Headquarters

HQ city

Basildon, Essex

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Security Systems Services: Design, installation, maintenance and monitoring of intruder alarms, CCTV systems, access control, and perimeter security. Revenue generated through project-based installation fees and annual maintenance contracts with remote monitoring services.
2. Fire Alarm and Detection Systems: Installation and maintenance of fire alarm systems including addressable systems, smoke/heat detectors, and manual call points. Services include L1 and L2 compliant systems to British Standards.
3. Electrical Contracting: Full electrical services including rewiring, LED lighting installations, emergency lighting, distribution boards, and main LV switchboard installations. Revenue generated through project-based contracts as principal contractor.
4. Remote Monitoring Services: Alarm Receiving Centre (ARC) monitoring with police response capabilities, Carter Connect remote access for servicing and system management. Annual Direct Debit billing with non-refundable cancellation terms within 12-month period.
5. Maintenance Contracts: Preventative and corrective maintenance services for installed systems. Annual maintenance charges with minimum 3% yearly increase, responding to emergency calls within four hours for PD6662-compliant systems.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Carter Group designs, installs, commissions, and maintains integrated security, fire, and electrical systems for UK commercial, retail, public sector, healthcare, residential, and industrial clients. Services include monitored intruder alarms, addressable fire detection, IP CCTV with ANPR and remote viewing, access control, automated gates and barriers, fire door installation, LED and emergency lighting, and full electrical re-wiring under NICEIC approval. Revenue is generated through project-based installation contracts and recurring annual maintenance and 24-hour Alarm Receiving Centre monitoring subscriptions.

Product overview

Carter Group is a UK-wide security, fire, and electrical systems contractor providing design, installation, commissioning, and maintenance services across commercial, retail, public sector, healthcare, residential, and industrial sectors. The company operates as a unified service offering combining physical security systems (monitored intruder alarms using Texecom Premier Elite, fire alarms using Fike Twinflex/Duonet, CCTV with remote viewing, access control via Paxton NET2, automated gates), electrical services (rewiring, LED lighting, distribution boards), and fire safety products (fire doors, fire shutters). Their offerings are delivered as an integrated service model rather than discrete software products, with remote management capabilities through the Carter Connect platform for ongoing system monitoring and maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Monitored Intruder Alarm Systems
• Fire Alarm and Detection Systems
• CCTV and Video Surveillance Systems
• Access Control Systems
• Automated Gates and Barriers
• GSM Door Entry Systems
• LED Lighting and Emergency Lighting Installation
• Electrical Re-Wiring and Distribution
• Fire Door Installation
• Carter Connect Remote Access Service
• Annual Maintenance Contracts

Named customers17 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• London StadiumminorStrategic or Co-development Partner · 1 August 2022Carter Group served as Associated Partner of the London Stadium for the 2022-23 season, providing security expertise and visibility at major sporting events.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Verkada: Cloud-native security systems vendor combining video surveillance, access control and intrusion; emerging competitor threatening traditional catalogue-based installers like Carter Group with software-first enterprise propositions.
• Eagle Eye Networks: Cloud-managed video surveillance and analytics platform competing for the same CCTV/remote-monitoring budgets Carter Group targets; relevant as a disruption vector for catalogue-based security integrators.

Direct peers

• Banham Group: London-based security and fire systems installer with ARC monitoring, access control and locksmith services; comparable UK installer with similar accreditation profile and recurring maintenance model.
• Aston Fire & Security: Mid-sized UK fire and security integrator with SSAIB/NICEIC accreditations serving commercial and public-sector customers; closely comparable in scope, accreditation stack and customer verticals.
• Total Integrated Solutions (TIS): UK designer and installer of integrated fire, security, CCTV and access control systems for commercial and public-sector clients; directly comparable integrated-systems delivery model.
• Bell Fire & Security: Regional UK fire alarm, intruder alarm, CCTV and access control installer with maintenance contracts; comparable business model, accreditation profile and recurring revenue mix to Carter Group.
• Marlowe Fire & Security Group: UK-focused fire, security and electrical services consolidator acquired under Marlowe plc; directly comparable integrated offering across commercial and public-sector customers with both project installation and recurring monitoring/maintenance revenue.

Broad incumbents

• Securitas UK: Global security services provider with UK electronic security, monitoring and guarding; overlaps with Carter Group's intruder alarm, CCTV and ARC monitoring services but operates at much larger scale across multiple segments.
• Mitie Security: UK facilities-management incumbent with embedded security systems services and remote monitoring as part of a broader FM offering; comparable in customer base and integrated delivery, though security is one of many service lines.
• Chubb Fire & Security: Large UK incumbent under Carrier Global providing fire detection, suppression, intruder alarms, CCTV and monitoring with national field service; broader portfolio but directly overlapping core fire and security installation services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/carter-group-ltd

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carter Group