What Clara Care Services Ltd does

Clara Care Services Ltd is a Dhaka-based, family-controlled home healthcare provider and medical equipment retailer operating in Bangladesh since 2013. The company delivers a dual offering: in-home care services including skilled nursing, elderly and dementia care, physiotherapy, nanny and maid services, ambulance dispatch, and medical tourism coordination; alongside retail and rental of medical equipment such as oxygen cylinders (Linde and China brands), hospital beds, wheelchairs, suction machines, cardiac monitors, pulse oximeters, blood pressure machines, nebulizers, mobility aids, and disposable consumables via its e-commerce website with doorstep delivery across Dhaka. Revenue is generated through per-engagement service fees (typically monthly, with 100% advance payment under formal service agreements), unit-priced equipment sales, usage-based oxygen refills (BDT 1,000 per refill), and monthly oxygen cylinder rentals (from BDT 5,000/month).

The business operates through a sales-led go-to-market model combining a 24/7 phone hotline (+8801938881110), a website with online booking and appointment forms, walk-in consultations at two Dhaka offices (Pragati Sarani headquarters and Panthapath branch), and inbound referrals from a network of physicians and neurosurgeons. Medical tourism is a differentiated adjacency: Clara Care coordinates end-to-end logistics for Bangladeshi patients seeking treatment at six partner hospitals in India (Peerless, Max, Fortis) and Thailand (BPK9, Bangkok Hospital, Medpark), covering hospital selection, appointments, visas, travel, and post-treatment care. The technology stack is conventional — a standard e-commerce platform and contact forms with no disclosed proprietary software, AI capabilities, or data flywheel.

The company is privately held and family-controlled, led by Mr. Prince Gomes (CEO), Mrs. Rima Magdalena Gomes (Chairman), and Mr. Jony Gomes (Managing Director), with no disclosed external investors, funding rounds, or subsidiary structure. Cumulative scale metrics — 7,500+ patients served, 400+ families supported, and a network of 500+ nurses and caregivers — reflect 12+ years of operation rather than current annual throughput, and headcount remains at 12 employees.

Name

Clara Care Services Ltd

Legal name

Clara Care Services Ltd

Website

https://claracareservices.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Clara Care Services Ltd is a Dhaka-based home healthcare and medical equipment provider serving Bangladeshi families since 2013 with nursing, elderly care, nanny, ambulance, and equipment retail, plus medical tourism coordination with hospitals in India and Thailand.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Ambulance Services (62191)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Health Clinical Care Coordination & Case Management (HSABACAO)

akta.pro secondary industries

Home Healthcare & DME Delivery (Oxygen, Supplies) (TLAAAIAE), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Medical Travel Concierge, Logistics & Aftercare Coordination Services (THAKAIAN)

Keywords

• Home healthcare services
• Medical equipment sales
• Nursing care provider
• Elder care services
• Medical tourism coordination

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Home Healthcare Services: Clara Care provides home nursing, elderly care, dementia care, physiotherapy, nanny services, maid services, ambulance services, and medical tourism support under formal service agreements. Services are typically booked on a monthly or per-engagement basis, with advance payment required. The company has served over 400 families through these service offerings.
2. Medical Equipment Sales: Clara Care sells a wide range of medical equipment including hospital beds, oxygen cylinders, wheelchairs, nebulizers, blood pressure machines, cardiac monitors, pulse oximeters, glucometers, suction machines, patient walkers, trolleys, and disposable medical items. Products are sold at fixed prices through its e-commerce website with home delivery across Dhaka.
3. Oxygen Cylinder Refill Service: Clara Care offers 24/7 oxygen cylinder refill services at BDT 1,000 per refill, with doorstep delivery within Dhaka. This is a recurring service for patients requiring continuous oxygen therapy.
4. Medical Equipment Rental: Clara Care provides rental services for oxygen cylinders starting at BDT 5,000 per month, offering flexible short-term (7 days to 1 month) rental options for home care patients. Rental includes delivery, setup, and accessories.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Clara Care Services Ltd delivers in-home healthcare services (home nursing, elderly/dementia care, physiotherapy, nanny and maid services) and operates an e-commerce storefront that sells and rents medical equipment (oxygen cylinders, hospital beds, wheelchairs, monitors, nebulizers, mobility aids, disposables) with doorstep delivery across Dhaka. The company also provides 24/7 ambulance dispatch across Bangladesh and coordinates medical tourism logistics with partner hospitals in India, Thailand, Malaysia, Singapore, and China.

Product overview

Clara Care Services Ltd operates as a home healthcare and medical equipment provider in Bangladesh, offering a dual offering of at-home care services and medical equipment sales/rentals. The service portfolio includes Home Nursing, Patient Care, Old Care, Nanny, Dementia Care, Physiotherapy, Medical Tourism, Ambulance, and Maid Services. The medical equipment line encompasses oxygen cylinders (Linde and China brands) with rental and refill services, hospital beds, wheelchairs, suction machines, monitoring devices (cardiac monitors, pulse oximeters, blood pressure machines), respiratory equipment (nebulizers), mobility aids (walkers, walking sticks), patient trolleys (food and medicine), and disposable medical items. The company serves families across Bangladesh with 24/7 support and operates from Dhaka.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Nursing Service

Quantifiable outcome

• 7,500+ patients served
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Peerless HospitalcoreStrategic or Co-development PartnerPartner hospital in Kolkata, India. Clara Care refers Bangladeshi patients for advanced treatment and coordinates medical tourism logistics. Peerless Hospital acknowledges the collaboration: 'We are happy to partner with Clara Care in serving international patients with the highest standards of care.'
• Max HospitalcoreStrategic or Co-development PartnerMax Hospital in New Delhi, India is a key partner hospital. Clara Care assists Bangladeshi patients in reaching Max Hospital with trust and confidence. Max Hospital values this collaboration for guiding international patients.
• Fortis HospitalcoreStrategic or Co-development PartnerFortis Hospital in Gurgaon, India partners with Clara Care to receive Bangladeshi patients. Fortis Hospital states: 'Clara Care helps patients reach Fortis with trust and confidence. We value this collaboration deeply.'
• BPK9 HospitalcoreStrategic or Co-development PartnerBPK9 Hospital in Bangkok, Thailand partners with Clara Care for medical tourism referrals. The hospital states: 'Clara Care's dedication to patient care aligns perfectly with our international standards and patient-first mission.'
• Bangkok HospitalcoreStrategic or Co-development PartnerBangkok Hospital partners with Clara Care to receive Bangladeshi patients seeking advanced medical treatment in Thailand. Bangkok Hospital acknowledges: 'Clara Care has been instrumental in guiding patients from Bangladesh to our facilities.'
• Medpark HospitalcoreStrategic or Co-development PartnerMedpark Hospital is a partner of Clara Care in providing medical tourism services for Bangladeshi patients. The partnership supports international patient referrals and coordination.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Tribeca Care: Kolkata-based elderly and home care provider operating across eastern India. Highly comparable to Clara Care given geographic proximity to Bangladesh and overlap in elder care, dementia, and post-hospitalization services.
• Portea Medical: India's largest home healthcare provider offering nursing, physiotherapy, elder care, and medical equipment. Closest direct comparable given Clara Care's identical service-and-equipment bundled model targeting South Asian households.
• Nightingales Home Health Services: Specialist home health and elderly care provider in India offering skilled nursing, dementia care, and chronic disease management — directly overlapping with Clara Care's core clinical offerings.
• Care24: India-based home healthcare platform providing nursing attendants, physiotherapists, and elder care on demand. Comparable business model, customer segments, and South Asian emerging-market dynamics.
• HealthCare atHOME: India-wide home healthcare provider delivering clinical services, equipment rentals, and post-hospitalization care — closely aligned with Clara Care's integrated service-plus-equipment approach.

Emerging players

• Vaidam Health: Medical tourism facilitator connecting patients from emerging markets (including Bangladesh) to hospitals in India and Thailand. Closest peer for Clara Care's cross-border medical tourism coordination business.

Broad incumbents

• BrightStar Care: US franchise-based home healthcare and medical staffing provider offering skilled nursing, elder care, and medical equipment rentals — comparable bundled service-plus-equipment model.
• Apollo HomeCare: Home healthcare subsidiary of Apollo Hospitals, offering skilled nursing, physiotherapy, and elder care across India. Relevant as a hospital-affiliated incumbent mirroring Clara Care's medical tourism positioning.
• Bayada Home Health Care: Large US-based home health services provider with adult and senior care offerings. Useful comparable for capital structure, service-line breadth, and clinical staffing models in home healthcare.
• Medwell Ventures (Max @Home): Home healthcare arm of Max Healthcare, one of India's largest hospital chains. Comparable integrated clinical services plus medical equipment, with stronger institutional backing and broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/claracareservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clara Care Services Ltd