Clastran

What Clastran does

ClasTran is a nonprofit paratransit service provider operating as a project of the Birmingham Regional Paratransit Consortium, delivering demand-response, curb-to-curb transportation to seniors (60 and older), persons with disabilities, and rural residents in Jefferson and Shelby counties, Alabama. The organization runs weekday service from 7:00 a.m. to 5:00 p.m., with reservations accepted up to 14 days in advance via phone or in-person visits to its Birmingham office at 2100 16th Avenue South, Suite 55. ClasTran provides over 75,000 trips annually using ADA-compliant vehicles equipped with lifts and ramps, and supports wheelchair/scooter accommodation, service animals, and personal care attendants.

The underlying technology is conventional: no proprietary platform is disclosed. Operations rely on phone-based dispatch, an online eligibility application (integrated with RightSignature for electronic signatures), and an electronic fare credits system that replaced paper tickets in late 2021. Marketing and rider acquisition run through a Wix-hosted website, a Facebook page, email/text alert subscriptions, and a referral network of community organizations including the Alabama Institute for Deaf and Blind, The Arc of Central Alabama, Disability Rights & Resources, and United Way of Central Alabama.

The business model combines per-trip passenger fares (cash, check, money order, or fare credits) with funding coordinated through the Birmingham Regional Paratransit Consortium and tax-deductible donations via PayPal. A $25 returned check fee and a $20 minimum on phone-based credit/debit card payments (effective June 2026) suggest operational sensitivity to payment processing costs. The service is not platform-plus-modules; it is a focused transit operation with ancillary administrative tooling for eligibility, dispatch, and fare collection.

Name

Clastran

Legal name

ClasTran

Website

https://clastran.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ClasTran is a nonprofit paratransit service operating as a project of the Birmingham Regional Paratransit Consortium, providing demand-response curb-to-curb transportation to seniors, persons with disabilities, and rural residents across Jefferson and Shelby counties in Central Alabama.

Ownership category

akta.pro rank

Product category

Paratransit Transportation Services

NAICS

Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (624120)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Door-to-Door Senior Ride Services (Non-Medical) (HSABAOAB)

akta.pro secondary industries

Wheelchair-Accessible & Mobility Vehicle Transport (HSABAOAC), Medical Appointment Transport & Clinic Escort (HSABAOAD), Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI)

Keywords

• Paratransit transportation services
• Demand-response transit
• ADA accessible transportation
• Senior transit services
• Curb-to-curb ride service

Headquarters

HQ city

Birmingham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Transit Fares: ClasTran generates revenue through passenger fares collected at the beginning of each trip. Fares are accepted in cash, check, money order, or fare credits. A new fare credit system allows riders to load funds onto their account with one-way fares deducted automatically. The service also charges fees for specific services such as a $25 returned check fee.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

ClasTran provides demand-response, curb-to-curb paratransit transportation service to seniors aged 60 and older, persons with disabilities, and rural residents in Jefferson and Shelby counties, Alabama. Rides are scheduled by phone up to 14 days in advance, with ADA-compliant vehicles supporting wheelchairs, scooters, and service animals. Supporting capabilities include an online eligibility application system and an electronic fare credits payment platform.

Product overview

ClasTran is a single-service paratransit transportation provider operated by the Birmingham Regional Paratransit Consortium. The company offers one core product: demand-response, curb-to-curb transportation service for seniors (60+), persons with disabilities, and rural area residents in Jefferson and Shelby counties, Alabama. The service is complemented by supporting sub-products including an online rider application system for eligibility determination, a fare credits electronic payment system, and a comprehensive rider's handbook. The company does not operate a platform-plus-modules architecture—it is a focused transit service with ancillary administrative tools for application processing and fare collection.

Differentiator

Problem solved

Functional benefit

Products and services

• Paratransit Transportation Service Demand-response, curb-to-curb transportation service provided to individuals 60 years of age and older, persons with disabilities, and rural area residents in Jefferson and Shelby counties, Alabama. Operating hours are 7AM to 5PM Monday through Friday, with reservations accepted up to 14 days in advance by phone. All vehicles meet ADA specifications with lifts or ramps.
• Online Rider Application Digital application system for determining rider eligibility, integrated with RightSignature for electronic signatures. Applicants who qualify due to disability must provide proof from a licensed medical professional. The application can be completed and signed online or submitted via mail or in person.
• Fare Credits System Electronic fare payment system allowing riders to load funds onto their account, with one-way fares automatically deducted upon boarding. Replaced paper tickets which were no longer accepted after December 31, 2021. Drivers accept cash, check, money order, or fare credits; a $20 minimum applies to credit/debit card payments made over the phone.

Quantifiable outcome

• Over 75,000 trips provided annually
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered notable, core and minor.

• The World Games 2022notableOthers · 1 January 2022ClasTran provided specialized transportation services during The World Games 2022 event in Birmingham, demonstrating the organization's capacity for large-scale event transportation support.
• Birmingham Regional Paratransit ConsortiumcoreStrategic or Co-development PartnerClasTran is a project of the Birmingham Regional Paratransit Consortium, the governing body that oversees paratransit services in the region. The Consortium provides oversight, funding coordination, and strategic direction for ClasTran's operations across Jefferson and Shelby counties.
• Alabama Institute for Deaf and Blind (AIDB)minorOthersAIDB is listed as a community resource providing education, rehabilitation, and services for individuals who are deaf, blind, deaf-blind, and multi-disabled. ClasTran serves as a transportation resource for AIDB clients.
• The Arc of Central AlabamaminorOthersOrganization serves people with intellectual and developmental disabilities and their families. Listed as a community resource connection for ClasTran riders.
• Disability Rights & ResourcesminorOthersNonprofit that empowers people with disabilities through advocacy and independent living support. Cross-referenced as a community resource for ClasTran service area.
• United Way of Central AlabamaminorOthersCommunity organization focused on increasing organized capacity for people to care for one another. Listed as a community resource partner.
• United Way Area Agency on Aging of Jefferson CountyminorOthersAgency assesses needs of older persons in Jefferson County and provides counseling about available resources. Cross-referenced as a community resource.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Roundtrip: Roundtrip is a healthcare-focused ride-booking platform connecting patients to NEMT, paratransit, and senior transportation providers. It is comparable to ClasTran in serving the medical transportation segment but operates as a technology aggregator rather than a fleet operator.
• Uber Health: Uber Health provides non-emergency medical and senior transportation through a HIPAA-compliant platform for healthcare providers, plans, and patients. It is an emerging disruptor competing for the same Medicaid and senior-rider demand that ClasTran serves, with a far superior technology experience.
• GoGoGrandparent: GoGoGrandparent provides on-demand transportation for seniors without smartphones by acting as a call-based interface to Uber and Lyft drivers. It offers ClasTran's phone-based demographic an app-free, on-demand alternative that competes for the same senior-rider trips.
• Lyft Healthcare: Lyft Healthcare offers rides for patients, seniors, and ADA-eligible riders through partnerships with health plans and providers. It is a direct competitor for Medicaid NEMT and senior transportation trips, leveraging Lyft's app-based platform that ClasTran lacks.

Direct peers

• Veyo: Veyo is a non-emergency medical transportation (NEMT) and paratransit broker operating across multiple U.S. states. It directly competes with ClasTran in providing rides for Medicaid and ADA-eligible riders, though Veyo operates a tech-enabled, multi-state platform versus ClasTran's local phone-based service.

Broad incumbents

• Modivcare: Modivcare (formerly LogistiCare) is the largest U.S. broker of NEMT and paratransit services, contracting with state Medicaid agencies and health plans. It is a broad incumbent that competes with regional paratransit operators like ClasTran for institutional contracts and Medicaid managed care relationships.
• MV Transportation: MV Transportation is one of the largest private U.S. paratransit and fixed-route service contractors, operating services for transit agencies nationwide. It competes with ClasTran for municipal paratransit contracts and provides similar ADA-compliant, demand-response transportation.

Regional players

• Access Services (Los Angeles): Access Services is the ADA paratransit provider for the Los Angeles metropolitan area, serving riders with disabilities and seniors. It is a comparable regional paratransit operator with municipal/consortium governance, similar regulatory structure, and ADA-mandated service scope to ClasTran.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ClasTran
• LinkedInlinkedin.com/company/clastran

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clastran