Clínica Virtual

What Clínica Virtual does

Clínica Virtual is a healthcare scheduling and patient intermediation platform serving the Campinas Metropolitan Region (RMC) of São Paulo, Brazil. Founded in 2017 and operating as part of the Grupo SVtech conglomerate, the company addresses a two-sided market: patients seeking medical appointments with credentialed physicians across all specialties, regions, time slots, and insurance plans; and physicians and clinics looking to fill empty appointment slots and reduce customer acquisition costs. Patients reach the service through a single phone number, WhatsApp contact, or dedicated iOS and Android mobile applications, while physicians register for free via an online credentialing portal and authorize their agenda to be shared with the platform.

The platform's core technology is an intelligent scheduling system that integrates with partner clinic management software ('Enablers') via API/plugin connections, providing real-time visibility into physician agendas. A proprietary search engine matches patient criteria against available time slots, and a human-operated 'Secretária Virtual' (Virtual Secretary) team handles patient intake, matching, and confirmation via WhatsApp or SMS. Supporting products include a standalone outsourced Secretária Virtual receptionist service for clinics and native mobile applications. The AI/automation surface is limited to text and structured data processing for criteria-based matching and process automation.

Clínica Virtual operates on a freemium model for physician acquisition—doctors register free to receive patients—and generates revenue through transaction-based intermediation, capturing value from patient volume directed to credentialed providers. The go-to-market relies on direct outreach to physicians, multi-channel digital marketing (Facebook, Instagram, blog content, WhatsApp Business), and a single front-door contact point that captures regional patient demand. Despite claiming thousands of credentialed physicians, the company discloses only 10 employees, no funding history, and no revenue figures, with operations concentrated entirely within the Campinas metropolitan region.

Name

Clínica Virtual

Legal name

Clínica Virtual

Website

https://clinicavirtual.com.br

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Clínica Virtual is a healthcare scheduling platform in Brazil's Campinas Metropolitan Region, matching patients with credentialed physicians via a proprietary search engine, virtual secretaries, and real-time API integration with clinic management software. Part of Grupo SVtech.

Ownership category

akta.pro rank

Product category

Healthcare Appointment Scheduling Platform

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Medical appointment scheduling
• Patient-doctor matchmaking
• Healthcare intermediary platform
• Physician credentialing platform
• Virtual medical secretary

Headquarters

HQ city

Campinas

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Patient intermediation services: The platform intermediatesthe connection between patients and doctors. Doctors register for free to receive patients. Revenue appears to come from the volume of patients directed to partnered clinics and doctors, filling their schedules and reducing empty appointment slots.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Clínica Virtual operates a healthcare intermediation platform that connects patients with doctors in the Campinas metropolitan region through a proprietary search engine and virtual secretary team. Patients call a single phone number (or use the mobile app) and are matched in real time with available physicians based on specialty, region, time, and insurance. Physicians credential themselves free of charge, share their agenda via API integration, and receive patient referrals that fill empty appointment slots.

Product overview

Clínica Virtual is a patient-physician matchmaking and appointment scheduling platform, comprising three integrated components: (1) the core Platforma Clínica Virtual, which operates an intelligent search engine and virtual secretary team to match patients with doctors in real time via a single phone call; (2) the native Aplicativo Clínica Virtual mobile app (iOS and Android), giving patients on-the-go access to booking across all specialties and insurance plans; and (3) the Secretária Virtual service module, a standalone virtual receptionist offering outsourced scheduling and call management for clinics. The platform targets the Campinas metropolitan region in São Paulo and is operated by Grupo SVtech.

Differentiator

Problem solved

Functional benefit

Products and services

• Plataforma Clínica Virtual (Patient Intermediation and Matching Platform)

Quantifiable outcome

• Reduction of empty appointment slots for participating physicians
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature3 records

Partnerships

One partnership is on record.

• Enablers (Software Development Companies)coreTechnology or IntegrationThe company partners with software developers it calls 'Enablers' - clinic management software companies that work with Clínica Virtual on continuous service improvement. Through API integration (plugin), they enable real-time access to health professional schedules that authorize agenda sharing, allowing the platform to match patient calls with available appointments.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Memed: Brazilian digital health company focused on prescription management but increasingly expanding into broader physician-patient workflows. Comparable Brazilian digital health ecosystem positioning.
• iMedicina: Brazilian clinic management software and patient acquisition platform serving physicians. Comparable clinic-tech stack overlapping with Clínica Virtual's 'Enablers' partner ecosystem.
• Docon (Brazil): Brazilian patient engagement and digital scheduling platform for clinics. Comparable target market (physicians and clinics) with overlap in agenda/workflow automation features.
• Conexa Saúde: Brazilian telehealth and integrated corporate health platform serving patients and B2B clients. Adjacent to Clínica Virtual's intermediation model with overlap in the patient funnel and corporate health positioning.

Direct peers

• Boa Consulta: Brazilian healthcare appointment-booking marketplace connecting patients to clinics and doctors with real-time availability. Closely comparable on intermediation model and target user base in Brazil.
• Practo: India-based healthcare platform offering online doctor booking, teleconsultations, and clinic management software. Comparable intermediation model with adjacent clinic management SaaS that mirrors Clínica Virtual's Enablers integration strategy.
• Zocdoc: US-based patient-doctor appointment booking platform with real-time schedule integration and insurance filtering. Functionally analogous intermediation model, though at much larger scale and geographic scope.
• Doctoralia: Major Brazilian healthcare marketplace/booking platform owned by Docplanner; lets patients search and book appointments with specialists by specialty, location, insurance, and time. Directly comparable in patient-physician intermediation model.

Broad incumbents

• Docplanner: Global (incl. Brazil via Doctoralia) healthcare marketplace and SaaS provider for doctors. Parent company of Doctoralia with comparable intermediation + clinic software stack and broader geographic reach.
• Doximity: US-based professional medical network with scheduling and telehealth add-ons. While US-focused, represents the broader 'digital front door for physicians' category that overlaps with Clínica Virtual's intermediation model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinicavirtual.oficial
• Instagraminstagram.com/clinicavirtual.oficial
• LinkedInlinkedin.com/company/clinicavirtual

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clínica Virtual