Council On Aging St Tammany

What Council On Aging St Tammany does

Council On Aging St Tammany (COAST) is a non-profit senior services organization headquartered in Covington, Louisiana, serving adults age 60 and older throughout St. Tammany Parish. Founded in 1965, COAST delivers a coordinated portfolio of services through eight physical activity centers located in Bush, Covington, Folsom, Lacombe, Madisonville, Mandeville, Pearl River, and Slidell. Its service lines include STAR Transit (a curb-to-curb demand-response transportation program operated in partnership with St. Tammany Parish Government), congregate dining and home-delivered meals under a nutrition program that meets one-third of recommended daily allowance, caregiver support (including respite, counseling, and the Trualta online education platform), client services coordination (covering medical alert, personal care, legal aid, income tax assistance, and emergency utility support), and health and wellness programming including the SAIL exercise curriculum.

The organization is funded through three primary streams: a voter-approved local property tax millage, federal and state grants (including Older Americans Act funding), and voluntary community donations accepted via PayPal and check. Services are provided at no additional cost to eligible participants age 60 and older. COAST's GTM is community-led: outreach occurs through the eight activity centers, direct phone contact, healthcare provider and social service referrals, and a digital presence spanning a Wix-hosted website, Facebook, Instagram, YouTube, email newsletter, and an educational blog.

Operationally, COAST does not rely on proprietary technology; service coordination runs through phone, email, and the website, and there is no disclosed mobile app, API, or in-house software platform. The organization maintains an active recruiting pipeline via Paylocity, indicating ongoing hiring to support service capacity. As the designated parish-level senior services provider, COAST functions as a publicly funded, community-rooted social services franchise rather than a commercial enterprise.

Name

Council On Aging St Tammany

Legal name

St. Tammany Council on Aging

Website

https://coastseniors.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

COAST is a non-profit founded in 1965 serving adults age 60+ in St. Tammany Parish, Louisiana, through eight activity centers offering transportation (STAR Transit), congregate and home-delivered meals, caregiver support, and wellness programs funded by a local millage, grants, and donations.

Ownership category

akta.pro rank

Product category

Senior Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Senior services
• Community transportation
• Nutrition programs
• Caregiver support
• Activity centers

Headquarters

HQ city

Covington, Louisiana

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Local Millage Funding: COAST services are primarily funded through a local millage (property tax levy) approved by St. Tammany Parish voters, providing steady recurring revenue for senior services.
2. Government Grants: Federal and state grants including Older Americans Act funding support nutrition programs, caregiver support, and other core services.
3. Community Donations: Voluntary donations from community members, businesses, and program participants supplement funding. Donations accepted via PayPal and checks.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

COAST (Council On Aging St. Tammany) is a non-profit organization providing senior services to adults age 60+ in St. Tammany Parish, Louisiana. Its core offerings include STAR Transit curb-to-curb transportation in partnership with the parish government, congregate dining and home-delivered meals, caregiver support and respite, eight neighborhood activity centers offering wellness and social programs, and client services coordination including medical alert systems, homemaker services, and emergency utility assistance. Services are funded through a local millage, government grants, and community donations, and are delivered at no additional cost to eligible participants.

Product overview

COAST (Council On Aging St. Tammany) is a non-profit senior services organization offering a comprehensive portfolio of programs to help seniors in St. Tammany Parish live independently with dignity. The core offerings include STAR Transit transportation services (curb-to-curb demand response transit in partnership with St. Tammany Parish Government), congregate dining and home-delivered meals through the nutrition program, eight activity center locations across the parish, caregiver support services including respite care and Trualta online education, client services coordination, a senior resources directory, and health and wellness programs including SAIL exercise classes. Services are funded through local millage, grants, and community support, with eligible participants typically receiving services at no additional cost.

Differentiator

Problem solved

Functional benefit

Products and services

• STAR Transit Transportation Services
• Congregate Dining Program Midday meals served five days a week at eight activity centers throughout St. Tammany Parish, meeting one-third of recommended daily allowance. Available to any person age 60 and older, doubling as a community hub for nutrition and socialization.
• Home-Delivered Meals (Meals on Wheels) Meals delivered to home-bound persons throughout St. Tammany Parish who are unable to prepare meals themselves and have no other means of receiving food, meeting one-third of recommended daily allowance standards.
• Activity Centers Eight neighborhood center locations across St. Tammany Parish offering exercise classes, arts and crafts, social activities, and program coordination for older adults. Each center serves as a localized hub for senior engagement and access to other COAST services.
• Caregiver Support Program Support services for family caregivers of older adults, including respite care, counseling, support groups, caregiver coffee series, and access to the Trualta online caregiver education platform. Aligned with the National Family Caregiver Support Program framework.
• Client Services Coordination Assessment-based coordination service that determines senior member eligibility and connects them with supportive programs including emergency utility assistance, medical alert systems, personal care, homemaker services, home repairs, legal assistance referrals, chore services, and income tax assistance.
• Senior Resources Directory Comprehensive directory of senior resources gathered from the governor's office, local organizations, and companies, helping seniors in St. Tammany Parish find community programs and services.
• Health & Wellness Programs Classes in all areas of health and wellness including daily workout classes Monday-Friday led by the Wellness Coordinator and quarterly nutritional classes led by a Registered Dietitian at each activity center. Includes the SAIL (Staying Active and Independent for Life) exercise program.

Quantifiable outcome

• Free transportation for seniors age 60+ to maintain independence
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and supporting.

• St. Tammany Parish GovernmentcoreStrategic or Co-development PartnerSt. Tammany Parish Government partners with COAST to operate STAR Transit, providing rural and urban transportation services throughout the parish. The parish government provides funding and oversight for the transportation program.
• TrualtasupportingTechnology or IntegrationTrualta is an online caregiver training and support platform that COAST provides to caregivers as part of its caregiver support services. Caregivers can access Trualta resources through COAST.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• GoGoGrandparent: Emerging player - tech-enabled senior transportation service providing on-demand rides via Uber/Lyft with senior-friendly support. Direct substitute for portions of COAST's STAR Transit service among higher-income or more tech-fluent seniors.
• Visiting Nurse Association (VNA): Emerging/adjacent player - nonprofit home health providers offering personal care, homemaker, and transportation-adjacent services to seniors; overlaps with COAST's Client Services portfolio (personal care, homemaker program) but with a clinical home-health emphasis.

Direct peers

• New Orleans Council on Aging: Direct peer - urban Louisiana counterpart offering senior nutrition, transportation, and case management services under the same statewide Area Agency on Aging framework; directly comparable in mandate, funding model, and service mix.
• Council on Aging East Baton Rouge Parish: Direct peer - another Louisiana Council on Aging operating under the same Older Americans Act / millage funding structure, providing transportation, nutrition, and activity-center services to seniors in East Baton Rouge Parish with similar service portfolio and governance model.
• Council on Aging Jefferson Parish: Direct peer - Jefferson Parish Council on Aging delivers a comparable set of senior transportation, congregate meals, and caregiver support services funded by a similar parish-level millage, operating in southeast Louisiana.

Broad incumbents

• Meals on Wheels America: Broad incumbent - national umbrella organization supporting home-delivered meal programs including COAST's Meals on Wheels service. Comparable in mission and the home-delivered nutrition vertical but operates at national rather than parish scale.
• AARP Foundation: Broad incumbent - national nonprofit addressing senior independence, caregiver support, and aging-in-place. Comparable in target population and service categories (transportation, nutrition, caregiver resources) but operates at advocacy and program-grant scale rather than direct parish service delivery.

Regional players

• Capital Area Agency on Aging (CAAA): Regional peer - the regional Area Agency on Aging that administers Older Americans Act funding across multiple Louisiana parishes, coordinating senior services including nutrition and caregiver support in regions overlapping with COAST's mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@COASTSeniors
• Facebookfacebook.com/COASTSeniors
• Instagraminstagram.com/councilonagingstp
• LinkedInlinkedin.com/company/council-on-aging-st-tammany

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Council On Aging St Tammany