Connect Care Ltd

What Connect Care Ltd does

Connect Care Ltd is a UK private limited company, founded in 2018 and headquartered at The Charter Building, Uxbridge, Greater London, that delivers regulated home care services across the United Kingdom. The company serves elderly individuals and people with health conditions who want to remain in their own homes rather than enter a residential care home, as well as family caregivers seeking respite from caregiving duties. Its service portfolio comprises four core lines: Live In Care (a dedicated carer residing in the client's home for round-the-clock support), Hourly Visit Care (flexible scheduled visits at £20/hour for personal hygiene, cooking, shopping, and companionship), Respite Care (temporary relief for family caregivers), and Short Time Care (coverage when regular caregivers or family are absent). These are supported by Personal Care Services covering medication management, meal preparation, transportation escort, light housekeeping, and health monitoring reported back to family and clinicians. Connect Care is regulated by both the Care Quality Commission (CQC) for England/Wales and the Care Inspectorate for Scotland, giving it cross-jurisdiction operating credentials.

The operating model is direct-to-consumer, with no intermediaries or franchise structure. Customer acquisition runs through the company website (connectcareltd.com), a WhatsApp Business channel (wa.me/+447585620763), and a dedicated phone line (0203 983 1491) with an emergency contact function. Live-in packages are priced from £169.99 per day, and the company supports multiple funding pathways including Local Authority Funding, NHS Continuing Healthcare, Direct Payments, Attendance Allowance, Disability Living Allowance, Carer's Allowance, and Charitable Grants. The organisational structure includes a Registered Manager (Jimi Areoye), Deputy Manager (Precious Eseose), HR Manager, Marketing & Communications Manager, Book Keeper, Senior Carer, and Carers/Support Workers, implying a small, owner-operated service delivery team of roughly 6-10 staff plus a frontline carer workforce.

The technology layer is conventional for the sector: a website with service pages, pricing, FAQs, and a contact form, plus WhatsApp and telephony for intake. There are no mobile applications, no public API, no SDK, no integrations disclosed, no patents or trademarks, and no AI/ML capabilities evidenced. The competitive position is built on regulatory compliance, transparent pricing, caregiver-client relationship stickiness inherent to live-in care, and an alternative-to-care-home value proposition rather than on differentiated technology. The company has no disclosed funding rounds, no parent company, no subsidiaries, no M&A, no awards, and no disclosed revenue, indicating a privately held, organic-growth operator of limited but real scale.

Name

Connect Care Ltd

Legal name

Connect Care Ltd

Website

https://connectcareltd.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Connect Care Ltd is a UK-regulated home care provider founded in 2018 and headquartered in Uxbridge, delivering Live-In, Hourly Visit, Respite, and Short-Time personal care to elderly individuals, people with health conditions, and family caregivers across the United Kingdom.

Ownership category

akta.pro rank

Headquarters

HQ city

Uxbridge

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Hourly Visit Care: Pay-per-visit home care service where clients are charged at an hourly rate for assistance with personal hygiene, cooking, shopping, companionship, or other needs. Clients can arrange a carer at their preferred time.
2. Live-In Care: Full-time 24/7 care service where an experienced professional moves into the client's home to provide round-the-clock personalised support. Charged on a daily rate basis, with options for ongoing weekly care.
3. Respite Care: Short-term temporary relief care for family caregivers, preventing burnout and stress. Can be arranged for various durations to suit specific requirements, charged at daily rates.
4. Short Time Care: Coverage care when loved ones are away for travel or personal time, ensuring seamless support so clients don't feel the absence of their regular caregivers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Connect Care Ltd is a UK-based home care service provider that delivers personalised in-home care to elderly individuals and those with health conditions. The company offers four core service lines—Respite Care, Live-In Care, Hourly Visit Care, and Short Time Care—supplemented by Personal Care Services including medication management, meal preparation, household support, transportation, and health monitoring. Care is delivered by trained caregivers and registered nurses with customised care plans.

Product overview

Connect Care Ltd operates as a home care service provider offering a unified portfolio of care services. The company provides four core service lines: Respite Care (temporary caregiver relief), Live In Care (24/7 dedicated in-home care), Hourly Visit Care (flexible scheduled visits), and Short Time Care (coverage during caregiver absences). These are complemented by comprehensive Personal Care Services covering medication management, meal preparation, household support, transportation, and health monitoring. All services are delivered by trained caregivers and registered nurses, with care plans customized to individual needs and preferences.

Differentiator

Problem solved

Functional benefit

Products and services

• Respite Care Temporary relief care that provides primary caregivers a break while ensuring their loved ones receive quality care, covering personal care, medication management, meal preparation, companionship, and light housekeeping. Targeted at family caregivers needing short-term relief.
• Live-In Care Full-time, around-the-clock care where a dedicated experienced carer moves into the client's home and provides personalised support including personal care, medication management, companionship, and household tasks. Targeted at elderly individuals or those with health conditions who want to remain at home rather than move into a care home.
• Hourly Visit Care Flexible scheduled care visits providing assistance with personal hygiene, cooking, shopping, companionship, and other daily activities at times that suit the client's specific requirements. Targeted at individuals who need occasional or part-time support without a live-in arrangement.
• Short Time Care Temporary care support covering an individual's needs when regular caregivers or loved ones are away for travel or personal time, ensuring seamless continuity of care. Targeted at clients who do not feel the absence of their regular caregiver.
• Personal Care Services Comprehensive personal care support including medication management, meal preparation and nutrition, household assistance, transportation and escort services, and health monitoring with vital-signs reporting to families and healthcare professionals. Provided by trained carers and registered nurses.

Quantifiable outcome

• Cost savings compared to care homes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Agincare: Established UK care provider operating home care, live-in care, and residential services with national coverage. Comparable on core home care services for elderly clients, with broader service depth and local-authority contracts.
• Sevita Health (formerly CCH Group): Large UK provider of home care, supported living, and complex care services across elderly and learning-disability populations. Broader portfolio than Connect Care but overlapping on personal care, live-in support, and respite for elderly clients.

Direct peers

• Caremark: UK home care franchise providing personal care, live-in care, respite, and support for elderly and disabled clients in their own homes. Directly comparable service portfolio and target customer segments with a regulated carer delivery model.
• Bluebird Care: UK-wide home care franchise providing personal care, live-in care, respite, and companionship to elderly and vulnerable clients. Directly overlaps with Connect Care's full service portfolio and customer segments, regulated by CQC across its network.
• Home Instead UK: National UK home care franchise focused on personal care, companionship, and dementia support for elderly clients in their own homes. Closely comparable service mix and target customer base, with similar transparent hourly pricing and regulated carer model.
• Right at Home UK: National franchise network providing visiting and live-in care for older adults and adults with complex needs. Comparable in offering personal care, companionship, respite, and specialist condition-led support, with a CQC-registered caregiver employment model.
• Visiting Angels: UK home care provider offering hourly visiting care, live-in care, respite, and specialist dementia support. Comparable model focused on keeping elderly clients at home rather than moving to residential care.
• Helping Hands Home Care: One of the UK's largest dedicated live-in and visiting home care providers. Directly comparable to Connect Care in offering live-in care, hourly visits, and respite, with a national branch network and a CQC-regulated carer employment model.

Emerging players

• Cera Care: Tech-enabled UK home care provider using a digital platform to match and deploy carers, with overlap on elderly personal care, live-in, and complex condition support. Comparable customer base but with a larger technology and funding footprint.
• Elder: UK-focused live-in care specialist using a digital matching platform to connect families with self-employed carers. Overlaps with Connect Care on live-in care for elderly clients but differentiates through tech-led placement rather than employed-carer model.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connect-care-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connect Care Ltd