CROISIERE CLUB

What CROISIERE CLUB does

Croisière Club SAS is a privately held French cruise travel agency founded in 2004 and headquartered in Boulogne-Billancourt in the Paris metropolitan area. The company operates a dual-channel distribution model combining a website-based booking and comparison platform (croisiere-club.com) with phone-based personal advisors, offering French-speaking leisure travelers access to over 6,000 cruises from more than 30 cruise lines spanning maritime and fluvial (river) itineraries across Mediterranean, Caribbean, Northern Europe, Asia, the Baltic, and other global destinations. It is an authorized distributor for major brands including MSC Croisières, Royal Caribbean International, Norwegian Cruise Line, Cunard, Costa Croisières, and Ponant, and complements core cruise bookings with flights, transfers, hotels, and train tickets. Certifications include IATA accreditation, Manor network membership, Entreprises du Voyage affiliation, and APST financial guarantee coverage; the firm has been recognized as Best Costa Agency (2018) and Best Internet Agency Ponant (2023, 2024). Group travel services for 20+ passengers, last-minute deals, exclusive "Croisière Club Exclusivités" packages, multi-risk travel insurance via Mutuaide/Gritchen, and Alma-powered installment payments (3x/4x/10x up to €6,000) form the ancillary product surface around the core cruise resale business. The revenue model is transaction-based, with commissions earned on cruise bookings plus fees on complementary services and insurance; pricing varies by destination with Mediterranean starting fares from €69 and Asia from €182, and a 30% deposit at booking with the balance due 45 days before departure. The company employs approximately 8–15 people (sources differ), operates with no disclosed parent, no funding rounds, and no M&A activity, and is structured as a Société par Actions Simplifiée with €100,000 registered capital.

Name

CROISIERE CLUB

Legal name

Croisière Club SAS

Website

https://croisiere-club.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Croisière Club is a French cruise travel agency founded in 2004 that distributes maritime and river cruises from over 30 lines via its website and phone-based advisors, serving French-speaking individual and group leisure travelers with bookings, insurance, and installment payments.

Ownership category

akta.pro rank

Product category

Cruise Travel Agency Services

NAICS

Tour Operators (56152), Travel Agencies (561510)

akta.pro primary industry

Cruise Consolidators & Wholesale Cruise Sellers (THAKAKAH)

Keywords

• Cruise travel agency
• Maritime cruises
• River cruises
• Cruise booking
• Travel agency services

Headquarters

HQ city

Boulogne-Billancourt

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel Agency Commissions: As an authorized distributor of major cruise lines including MSC Croisières, Royal Caribbean, Norwegian Cruise Line, Cunard, Costa Croisières, and Ponant, the company earns commissions on cruise bookings.
2. Service Fees: 30% deposit at booking, balance due 45 days before departure. Filing fees are offered free of charge.
3. Payment Installment Services: Partnership with Alma for payment installments (3x, 4x, 10x) generating transaction-based revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Croisière Club is a French cruise travel agency that sells maritime and fluvial cruise packages to individual travelers and groups as an authorized distributor for more than 30 cruise lines including MSC, Costa, Royal Caribbean, Norwegian, Cunard, and Ponant. Customers access over 6,000 cruise itineraries via the agency's website-based comparison and booking platform, with personalized advisor support by phone and email. Complementary services include flights, transfers, hotels, train tickets, multi-risk travel insurance, and installment payments through Alma.

Product overview

Croisière Club operates as a cruise travel agency and booking platform, offering access to over 6,000 cruises from more than 30 cruise lines including MSC Croisières, Costa Croisières, Royal Caribbean, Cunard, Ponant, Norwegian Cruise Line, and others. The platform combines an online search and booking engine with personalized advisor services, providing maritime and fluvial cruise options across global destinations. The offering consists of a core cruise booking platform supplemented by add-on services including travel insurance (Travel Pack Multirisque), flexible payment plans via Alma, and group travel organization capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Cruise Booking Platform Online cruise reservation platform enabling customers to search, compare, and book cruises across multiple cruise lines including MSC, Costa, Royal Caribbean, Cunard, Ponant, and over 30 other companies.
• Maritime Cruise Packages Maritime cruise packages to global destinations including the Mediterranean, Caribbean, Alaska, Asia, Northern Europe, the Baltic Sea, Bahamas, Bermuda, and round-the-world voyages.
• River (Fluvial) Cruise Packages Fluvial cruise itineraries along major European and world rivers including the Seine, Rhine, Danube, Rhône, Loire, Douro, Nile, Mekong, and Guadalquivir.
• Group Travel Services Specialized group cruise booking services for parties of 20+ passengers, offering preferential rates, complimentary cabins, and customized itineraries.
• Last-Minute Cruise Deals Last-minute cruise promotions featuring discounted fares and exclusive offers for imminent departures.
• Croisière Club Exclusivités Exclusive cruise packages and special offers available only through Croisière Club, featuring preferential pricing and unique itineraries.
• Travel Insurance (Travel Pack Multirisque COVID Individuel No. 6248) Multi-risk travel insurance policy covering medical expenses, trip cancellation, delays, baggage loss, and COVID-related issues, underwritten by Mutuaide and distributed through Gritchen.
• Alma Installment Payments Flexible payment option allowing customers to spread cruise costs over 3, 4, or 10 installments via credit card, up to €6,000, including deposit and full balance payments.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• ManorcoreChannel Partner/ Reseller/ DistributorPart of the Manor network, a groupement d'intérêt économique uniting the most performing independent travel agencies in France, providing access to a wide network of partners, increased negotiating power, and exclusive conditions.
• Mutuaide & GritchensupportingOthersTravel insurance providers offering multirisk coverage including cancellation, medical assistance, baggage protection, and employer refusal coverage.
• MSC CroisièrescoreChannel Partner/ Reseller/ DistributorAuthorized distributor of MSC Croisières, one of the major cruise lines in the Mediterranean and worldwide.
• Royal Caribbean InternationalcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Royal Caribbean International cruise line.
• Norwegian Cruise LinecoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Norwegian Cruise Line (NCL).
• CunardcoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Cunard cruise line, including voyages to America.
• Costa CroisièrescoreChannel Partner/ Reseller/ DistributorAuthorized distributor of Costa Croisières fleet including Costa Pacifica, Costa Toscana and other vessels.
• PonantcoreChannel Partner/ Reseller/ DistributorAuthorized distributor and awarded best internet agency partner for Ponant luxury expedition cruises in 2023 and 2024.
• IATAsupportingOthersIATA accredited agency, certified for international air transport sales.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Promovacances: French online travel agency offering packaged holidays including cruises, with broad promotional positioning. Competes for French leisure travel budget, including cruise category, though with a wider travel portfolio.
• Selectour: Leading French network of independent travel agencies offering cruise and leisure travel. Competes for French consumer travel bookings through similar advisor-based model with collective network buying power.
• Havas Voyages: Major French travel agency retail network with cruise offerings, providing both online booking and physical store advisory service. Competes directly for French cruise customers with a broader travel portfolio.
• CroisiEurope: European river and coastal cruise operator (and seller of its own cruises) based in France. While primarily a cruise operator/brand, it also sells directly to consumers, competing for French cruise customers and potentially substituting distribution through its own channel.
• Voyage Privé: French members-only online travel club offering discounted luxury travel including cruises. Competes for French premium travel customers with a private-sale model that overlaps with Croisiere Club's 'Exclusivités' positioning.
• Lastminute.com: European online travel agency offering cruise deals alongside flights, hotels, and packages. Competes for last-minute French cruise bookings via a digital-first GTM that overlaps with Croisiere Club's last-minute cruise offerings.

Direct peers

• CruiseDeals.co.uk: UK cruise-only online travel agency offering last-minute and discounted cruise deals. Comparable business model focused exclusively on cruise distribution with promotional pricing.
• Iglu Cruise: UK-based online cruise specialist agency selling cruises across major cruise lines with personalized advisory service. Closely comparable business model combining digital booking platform with human advisors for cruise-only sales.
• Dreamlines: European online cruise travel agency offering cruise search, comparison, and booking across multiple cruise lines. Operates in multiple European markets with a similar advisor-supported model, making it a direct competitor for cruise distribution share.
• Direct Line Cruises: UK cruise-only travel agency offering discounted cruise bookings with phone-based advisor support. Comparable online + phone GTM motion and exclusive cruise line partnerships.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/croisiere-club

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CROISIERE CLUB