Deerfield Animal Care Center

What Deerfield Animal Care Center does

Deerfield Animal Care Center is a single-site, full-service companion animal veterinary hospital located at 150 Waukegan Road in Deerfield, IL, providing preventive, diagnostic, surgical, specialty, and end-of-life care exclusively for dogs and cats. The practice is staffed by approximately 10 personnel, including two veterinarians — Dr. Gretchen Hageman (Medical Director, with clinical focus on pain management and integrative medicine) and Dr. Connor McGriff (DVM, 10+ years experience with a rotating internship, surgery-focused) — supported by a practice manager, certified veterinary technicians, veterinary assistants, and customer service representatives. Service delivery is anchored by an in-house diagnostic suite (digital radiography, ultrasound, EKG, laboratory), a surgical suite supporting soft tissue and orthopedic procedures (including TPLO), and specialty overlays in cardiology, dermatology, endocrinology, gastroenterology, neurology, oncology, urology, and radiation oncology, with after-hours emergencies referred to external partner hospitals.

The business operates on a direct-to-consumer model with diversified revenue streams across transactional consultations, surgical and diagnostic procedures, preventive care products, travel health certificates, and cremation services, supplemented by a subscription wellness program (PawPlans) and an e-commerce storefront for pet supplies. Distribution is omnichannel within a narrow geographic catchment: in-clinic visits at the sole Deerfield location, online appointment scheduling via the practice's shop portal, a mobile app (petonevet.app.link), two-way texting, and a new-client online intake form. Pricing is largely pay-as-you-go with no public fee schedule; current promotional levers include a free first exam for newly adopted pets (code ADOPT) and no-enrollment-fee PawPlans subscriptions (code SUMMER26).

Deerfield Animal Care Center is a member of the National Veterinary Associates (NVA) network, through which it accesses shared corporate services including privacy and WCAG accessibility compliance, digital platform infrastructure, and operational back-office support. The practice maintains only one location, operates weekdays only, and does not disclose revenue, headcount trends, funding, or M&A activity; its strategic posture in the source data reflects incremental client acquisition and channel optimization within a fixed geographic footprint rather than capacity expansion.

Name

Deerfield Animal Care Center

Legal name

National Veterinary Associates

Website

https://deerfieldanimalcarecenter.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Deerfield Animal Care Center is a single-site, full-service veterinary hospital in Deerfield, IL providing wellness, diagnostic, surgical, specialty, and end-of-life care exclusively for dogs and cats of local pet owners, operated as part of the National Veterinary Associates (NVA) network.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ)

Keywords

• Veterinary hospital services
• Pet wellness care
• Animal diagnostics
• Veterinary surgery
• Pet preventive medicine

Headquarters

HQ city

Deerfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Consultation and Examination Services: Revenue from routine wellness exams, new client consultations, and follow-up appointments for dogs and cats
2. Surgical and Medical Procedures: Revenue from spay/neuter, soft tissue surgery, orthopedic surgery, dentistry, and specialty medical procedures
3. Diagnostic Services: Revenue from laboratory tests, radiography, ultrasounds, EKG, and other diagnostic imaging services
4. Preventive Care Products: Revenue from vaccinations, parasite control medications, microchipping, and preventive wellness products
5. Travel Certificates: Revenue from domestic and international health certificates for pet travel
6. Pet Supplies: Revenue from online store selling pet supplies and food

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Deerfield Animal Care Center is a full-service veterinary hospital providing comprehensive medical, surgical, dental, and preventive care for dogs and cats. Services span general wellness (vaccinations, parasite control, microchipping, dentistry), advanced diagnostics (ultrasounds, EKG, digital radiography, in-house laboratory), surgery (spay/neuter, soft tissue, orthopedic), specialty care (cardiology, oncology, dermatology, neurology, radiation oncology), travel certificates, emergency/urgent care referrals, and end-of-life cremation services.

Product overview

Deerfield Animal Care Center is a full-service veterinary hospital serving dogs and cats in Deerfield, IL. The practice operates as a unified veterinary care platform offering General Wellness Services (dentistry, diet and nutrition, parasite control, vaccinations, microchipping, and preventive care), Diagnostic Services (ultrasounds, EKG, radiography, laboratory services, abdominal ultrasound, and liver biopsies), Surgery Services (spay and neuter, soft tissue surgery, and orthopedic surgery), Special Health Services (cardiology, dermatology, endocrinology, gastroenterology, neurology, oncology, urology, and radiation oncology), Travel Certificates (domestic and international health certificates), Emergency Care with after-hours referrals, and End of Life Care (cremation services). Additional offerings include PawPlans wellness membership program, online appointment scheduling, and an online store for pet supplies. The hospital features state-of-the-art surgical facilities, advanced diagnostic equipment, and a commitment to compassionate, high-quality veterinary care. The practice is open Monday through Friday with same-day appointments available for urgent medical needs, and serves as a federally accredited practice for travel certificate issuance.

Differentiator

Problem solved

Functional benefit

Products and services

• General Wellness Services

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• National Veterinary Associates (NVA)coreStrategic or Co-development PartnerDeerfield Animal Care Center is part of the National Veterinary Associates (NVA) network. NVA is a leading veterinary practice management company providing operational support, resources, and shared services to member hospitals. NVA handles privacy compliance, accessibility standards (WCAG), and corporate policies for member practices.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Small Door Veterinary: Membership-based companion animal veterinary practice offering primary care, wellness plans, and modern clinic experience — comparable subscription-driven wellness offering to PawPlans, focused on urban affluent pet owners similar to Deerfield's customer base.
• Bond Vet: Modern companion animal veterinary clinic chain offering primary care, urgent care, and telehealth with an emphasis on tech-enabled client experience — comparable service lines to Deerfield with an extended-hours, urban digital-first model.

Broad incumbents

• National Veterinary Associates: Deerfield's parent company and the broader NVA network of community animal hospitals — the same operating platform and shared services stack, providing the most direct structural comparison for unit economics and corporate support.
• Heartland Veterinary Partners: Veterinary practice management group that partners with and acquires companion animal hospitals — operates a similar community-hospital acquisition model to NVA and represents an alternative corporate parent comparable to Deerfield's NVA affiliation.

Direct peers

• BluePearl Pet Hospital: Network of specialty and emergency veterinary hospitals offering surgery, oncology, cardiology, and internal medicine — overlaps directly with Deerfield's special health services portfolio and represents the referral destination Deerfield sends after-hours emergencies to.
• Banfield Pet Hospital: Companion animal veterinary hospital chain operating inside Petco stores, providing wellness exams, vaccinations, surgery, and dentistry — directly comparable service mix to Deerfield with the addition of subscription wellness plans (similar to PawPlans).
• VCA Animal Hospitals: Largest U.S. network of companion animal veterinary hospitals offering general practice, specialty, and emergency care — same product mix (general wellness + specialty services) and similar multi-site clinic model as Deerfield Animal Care Center, but at vastly greater scale.

Regional players

• CityVet: Veterinary clinic group primarily serving the Dallas-Fort Worth metroplex with full-service general practice, surgery, and grooming — comparable full-service companion animal hospital model with multi-location growth, though not geographically overlapping with Deerfield.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/deerfield-animal-care-center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Deerfield Animal Care Center