De Ontzorgers
The proprietary technology layer is the Ontzorgportal, which aggregates data from electronic patient records (Careweb, Medicore), accounting systems (Twinfield), document management (Basecone), and quality systems into a unified management dashboard powered by Power BI. Adjacent products include the Eiswijzer (an online rates and authorization tool for non-contracted GGZ care distributed via industry association LVVP) and Zorgcloud, a jointly developed secure Microsoft-based ICT environment built with IT partner Art of Automation. The company is NEN 7510/7512/7513 compliant for healthcare information security and operates under GDPR.
- Company typePrivate
- Founded2014
- HeadquartersAmstelveen, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What De Ontzorgers does
De Ontzorgers B.V. is a Dutch business process outsourcer focused exclusively on the backoffice operations of small and mid-sized healthcare institutions in the Netherlands. Founded in 2014 as PolyPartners by Bas Werkhoven, Linda Bijl, and Vincent Ariaens and rebranded in 2023, the company targets institutions of 5 to 500 employees operating in mental health (GGZ), forensic care, youth care (Jeugdzorg), social support (WMO), and sensory disability care (ZG), as well as collaborative partnerships (samenwerkingsverbanden) of multiple institutions serving municipal contracts. The firm's core value proposition is a Shared Service concept under which it assumes full responsibility for healthcare administration, financial administration, application management, and data management so that clinical staff can focus on care delivery.
De Ontzorgers firmographics
Firmographics- Name
- De Ontzorgers
- Legal name
- De Ontzorgers B.V.
- Website
- https://deontzorgers.nl
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The proprietary technology layer is the Ontzorgportal, which aggregates data from electronic patient records (Careweb, Medicore), accounting systems (Twinfield), document management (Basecone), and quality systems into a unified management dashboard powered by Power BI. Adjacent products include the Eiswijzer (an online rates and authorization tool for non-contracted GGZ care distributed via industry association LVVP) and Zorgcloud, a jointly developed secure Microsoft-based ICT environment built with IT partner Art of Automation. The company is NEN 7510/7512/7513 compliant for healthcare information security and operates under GDPR.
- Ownership category
- akta.pro rank
De Ontzorgers industry classification
Industry- Product category
- Healthcare Administration Services
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Insurance Claims Intake & FNOL Support (BPAAAFAA)
- akta.pro secondary industry
- FHIR/HL7 Data Repositories & Canonical Data Models (HLACAIAI)
Keywords
Where De Ontzorgers is headquartered
LocationHeadquarters
- HQ city
- Amstelveen
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
De Ontzorgers business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Shared Service Concept: Full backoffice outsourcing model where De Ontzorgers handles all aspects of business operations for healthcare institutions. Charged as a percentage of revenue or periodic fees.
- Project and Consultancy Services: Hourly billed services for temporary or project-based support. Charged on a time and materials basis per calendar month.
- Hourly Billing: Projects and hours agreed at hourly rates are invoiced monthly in arrears based on actual consumption.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Shared Service - Full backoffice outsourcing |
| Usage-based | Monthly | Project and consultancy services |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
De Ontzorgers product offering
Product offeringCore offering
De Ontzorgers provides complete backoffice outsourcing for Dutch healthcare institutions, including healthcare administration, financial administration, application management, contracting, data management, and project management delivered through its proprietary Ontzorgportal and Zorgcloud platforms. The company serves GGZ, Jeugdzorg, WMO, and Forensic care providers via both a structural Shared Service Concept (recurring subscription) and project-based engagements, processing 90-100 million EUR in healthcare claims annually.
Product overview
De Ontzorgers offers a unified Shared Service concept providing complete back-office outsourcing for healthcare institutions and cooperation networks. The core product is the Ontzorgportal—a centralized dashboard aggregating data from EPDs, accounting systems, and quality systems. Key supporting services include healthcare administration (zorgadministratie), financial administration (financiële administratie), application management (applicatiebeheer), and datamanagement. Supplementary tools include De Eiswijzer (rates/requirements lookup for non-contracted care) and Zorgcloud (ICT environment). Services are delivered both structurally and on a temporary/project basis.
Differentiator
Problem solved
Functional benefit
Products and services
- Shared Service Concept Structural backoffice outsourcing arrangement in which De Ontzorgers provides a complete multidisciplinary team to handle healthcare administration, financial administration, application management, data management, contracting, and project management for healthcare institutions on a recurring subscription basis. Targeted at GGZ, Jeugdzorg, WMO, and Forensic care providers that want to fully unburden their administrative operations.
- Ontzorgportal Proprietary data integration portal that combines EPD, financial, HRM, and quality systems into a single source of truth with complete audit trail, enabling healthcare institutions to centralize and oversee their administrative data through De Ontzorgers' services.
- De Eiswijzer (eiswijzer.nl) Online reference tool that gives healthcare providers a clear overview of current and applicable tariffs and rates relevant to their funding flows, supporting pricing, contracting, and billing decisions.
- Zorgcloud Secure ICT environment provided to healthcare clients to support their administrative operations and integration with De Ontzorgers' services, forming part of the firm's technology stack alongside the Ontzorgportal.
- Project and Consultancy Services Project-based backoffice and advisory engagements billed at hourly rates, covering healthcare administration, financial administration, application management, data management, contracting, project management, and system migrations for healthcare institutions that need targeted, time-bound support rather than a full Shared Service subscription.
Quantifiable outcome
- Processes over 90 million EUR annually in healthcare claims
- +1 more outcomes
Companies that use De Ontzorgers
Customer profileNamed customers14 records
Segments2 records
Ideal customer profiles2 records
De Ontzorgers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature3 records
De Ontzorgers partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered secondary and core.
- LVVP (Landelijke Vereniging van Vrij圣地 Psychotherapeuten)secondaryLVVP made Eiswijzer accessible for its members, providing overview of rates and requirements for non-contracted care across all insurance companies.
- Careweb (van 12Care)coreStrategic partner with EPD developed for reading and writing. Careweb places the helper and client at the center while providing the backoffice with all necessary tools for billing, schedule management and information management.
- Medicore (van Tenzinger)coreEPD with versatile integrations with external applications and clear interface. Enables healthcare providers to organize everything around the client from one application. Backoffice can quickly and clearly consult all information.
- Art of AutomationcoreJointly developed Zorgcloud - a state-of-the-art, fully secured ICT environment where healthcare providers can utilize all Microsoft capabilities while maintaining security of client files and business information.
- TwinfieldsecondaryAccounting software used for years, easily connected to Ontzorgportal via API. Automated sales invoice processing with real-time financial information visibility.
- BaseconesecondaryDocument management system for automatic invoice processing and approval. Users can approve, reject or submit invoices via app based on authorization scheme.
- BergopsecondaryApplication for taking questionnaires. Available hundreds of questionnaires for measuring client satisfaction, diagnostic questionnaires, safety instruments or scientific research, easily accessible via EPD.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
De Ontzorgers competitors and assessment
Company assessmentDirect peers
- ChipSoft: Leading Dutch healthcare IT vendor (HiX EPD/EHR) serving Dutch hospitals and mental health institutions. Direct competitor in the Dutch healthcare IT and back-office integration space, with overlapping customer base in GGZ and hospital settings.
- Nedap: Dutch technology company with a healthcare division (Nedap Ons) providing EHR and care management software for Dutch healthcare providers. Comparable in serving Dutch healthcare institutions with integrated technology and administrative workflow solutions.
- Celsius Healthcare: Dutch healthcare IT specialist focused on back-office and administrative solutions for care institutions. Directly comparable as a Dutch provider of healthcare administration and financial workflow software.
- Tenzinger: Owner of Medicore EPD, a leading electronic patient record system in Dutch mental health and youth care. Comparable in targeting GGZ and Jeugdzorg providers with integrated EPD and back-office functionality.
- PinkRoccade Healthcare: Dutch healthcare IT provider (part of Total Specific Solutions) serving care institutions with administrative, EHR, and back-office solutions. Comparable in targeting Dutch care providers with integrated software and administrative services.
- 12Care: Owner of Careweb EPD system widely used in Dutch healthcare. Comparable in offering EPD-integrated back-office and administrative services to Dutch healthcare institutions, particularly in GGZ and social domain.
Broad incumbents
- Visma: Large European provider of business software including accounting, ERP, and HR solutions with healthcare-specific offerings. Comparable as a broad incumbent in back-office software serving SMB healthcare institutions across Europe.
- AFAS Software: Major Dutch ERP and HR/payroll software vendor widely used by Dutch SMBs including healthcare providers. Comparable as a broad incumbent in administrative and financial software for Dutch healthcare institutions.
- R1 RCM: US-listed healthcare RCM and BPO provider serving hospitals and physician groups. Comparable in business model (third-party administration of healthcare claims, revenue cycle outsourcing) but at vastly larger scale and in US market.
- Exact: Leading Dutch-origin accounting and ERP software provider serving SMBs and mid-market, including healthcare clients. Comparable as a broad incumbent in financial administration software that could serve as back-office alternative for healthcare SMBs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
De Ontzorgers social profiles
Digital presenceDe Ontzorgers compliance and trust
Trust signalCompliance4 records
De Ontzorgers financial estimates
Financial estimateRevenue estimate
Valuation estimate
De Ontzorgers leadership team
Management profileNumber of profiles
Profiles5 records
De Ontzorgers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
De Ontzorgers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about De Ontzorgers
What does De Ontzorgers do?
De Ontzorgers provides complete backoffice outsourcing for Dutch healthcare institutions, including healthcare administration, financial administration, application management, contracting, data management, and project management delivered through its proprietary Ontzorgportal and Zorgcloud platforms. The company serves GGZ, Jeugdzorg, WMO, and Forensic care providers via both a structural Shared Service Concept (recurring subscription) and project-based engagements, processing 90-100 million EUR in healthcare claims annually.
Is De Ontzorgers a public or private company?
De Ontzorgers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was De Ontzorgers founded?
De Ontzorgers was founded in 2014. It employs 11 to 50 people.
Where is De Ontzorgers based?
De Ontzorgers is headquartered in Amstelveen, Netherlands, in the Europe region.
How does De Ontzorgers make money?
Three revenue lines are on record. Shared Service Concept is the primary driver. The others are project and Consultancy Services and hourly Billing.
Who are De Ontzorgers's main competitors?
Direct peers on record are ChipSoft, Nedap, Celsius Healthcare, Tenzinger, PinkRoccade Healthcare and 12Care. Broad incumbents are Visma, AFAS Software, R1 RCM and Exact.
Does De Ontzorgers have an API?
Yes. Twinfield accounting software is connected to the Ontzorgportal via API linkages, enabling fully automatic invoice entry and real-time financial information visibility. Basecone is used for automatic invoice entry and approval via a document management system with mobile app approval based on authorization scheme. No public/partner API documentation or developer portal is explicitly mentioned.
What industry is De Ontzorgers in?
De Ontzorgers's product category is Healthcare Administration Services. Its primary akta.pro industry code is BPAAAFAA, Insurance Claims Intake & FNOL Support, with a secondary code of HLACAIAI, FHIR/HL7 Data Repositories & Canonical Data Models. Its NAICS code is 524292 and its SIC code is 7370.