DID Global
DID Global is a London-based VoIP and IP-telephony provider offering virtual DID numbers, SIP trunking, cloud PBX, SMS, and spam-checking services to call centers and businesses across 180+ countries, serving 3,000+ customers.
- Company typePrivate
- Founded-
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DID Global does
DID Global LTD is a privately held limited company incorporated in England, United Kingdom, providing business VoIP and IP-telephony services globally. Its core offering is a unified communications platform comprising five products: Virtual (DID) Numbers with instant activation across 180+ countries, SIP Trunk channels with multi-carrier routing and low-latency failover, Cloud PBX (Virtual ATC) with IVR, intelligent routing, recording, and analytics, an SMS Service for transactional and verification messaging, and a SPAM Checker that monitors number reputation against databases such as Hiya and Truecaller. The platform is delivered over a multi-carrier VoIP/SIP infrastructure with geographic redundancy, claimed 99.9% availability, and processing of over 7 million calls per month for more than 3,000 companies in 76 countries.
DID Global firmographics
Firmographics- Name
- DID Global
- Legal name
- DID Global LTD
- Website
- https://didglobal.biz
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DID Global is a London-based VoIP and IP-telephony provider offering virtual DID numbers, SIP trunking, cloud PBX, SMS, and spam-checking services to call centers and businesses across 180+ countries, serving 3,000+ customers.
- Ownership category
- akta.pro rank
DID Global industry classification
Industry- Product category
- Business VoIP / Cloud Communications
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Telegraph & Other Message Communications (4822)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), VoIP Access & ITSP Services (HDAIAHAD), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
Keywords
Where DID Global is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
DID Global business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations, Supply Chain
Revenue model
- Virtual DID Numbers Subscription: Recurring subscription revenue from virtual phone numbers across 180+ countries. Customers pay for local, mobile and virtual numbers with instant activation.
- SIP Trunk Services: Usage-based and subscription models for SIP trunk channels providing voice connectivity for inbound, outbound and mixed communications.
- Cloud PBX Services: Subscription-based cloud PBX services with flexible plans for call management, analytics and multi-agent team control.
- SMS Services: SMS messaging services charged per message or through usage-based pricing for notifications, verifications and customer communications.
- SPAM Checker Service: Security service for checking phone numbers against spam databases to maintain stable caller ID and campaign deliverability.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Custom enterprise pricing based on volume and services required |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels8 records
DID Global product offering
Product offeringCore offering
DID Global provides a cloud-based VoIP and IP-telephony platform for businesses, delivering Virtual (DID) Numbers, SIP Trunk channels, a Cloud PBX (Virtual ATC), SMS messaging, and a SPAM Checker service across 180+ countries. The platform enables inbound, outbound, and mixed voice/SMS communications with 15-minute activation, multi-carrier routing, geographic redundancy, and API-based integration into CRM, ERP, and HelpDesk systems.
Product overview
DID Global offers a unified VoIP and IP-telephony platform for business communications, consisting of five core services: Virtual (DID) Numbers for instant activation of local and mobile numbers in 180+ countries, SIP Trunk for high-performance voice channels with low latency, Cloud PBX (Virtual ATC) for advanced call management with analytics and multi-agent team support, SMS Service for global message delivery, and SPAM Checker to protect caller ID reputation. The products work together as an integrated telecommunications ecosystem covering inbound, outbound, and mixed communications, with API-based integration into CRM, ERP, and HelpDesk systems. DID Global operates in over 180 countries serving 3,000+ companies with 99.9% infrastructure availability and processes over 7 million calls monthly.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual (DID) Numbers Virtual telephone numbers not tied to a SIM card or geography, connected via SIP telephony. Allow making and receiving calls from anywhere in the world without roaming. Available as local, mobile and virtual DID numbers in 180+ countries with 15-minute activation. Targeted at call centers, support teams and businesses with presence in multiple markets.
- SIP Trunk High-performance SIP trunks with low latency for stable inbound and outbound calls. Connects corporate phone systems to the public telephone network via the internet using Session Initiation Protocol. Fully compatible with any dialer systems, PBX and CRM. Targeted at businesses needing voice channels for inbound, outbound and mixed communications.
- Cloud PBX (Virtual ATC) Cloud-based private branch exchange for sales and support departments offering flexibility, analytics and convenient control of multi-agent teams. Includes IVR menus, intelligent call routing, call recording, and CRM integration. Targeted at call centers and companies scaling their communication processes.
- SMS Service Fast and reliable SMS delivery for notifications, verifications, and customer communication worldwide. Supports transactional SMS, marketing campaigns and two-factor authentication. Targeted at businesses needing global SMS messaging at scale.
- SPAM Checker Service to identify numbers with spam labels, avoid operator blocks, and maintain stable response levels. Monitors number reputation against databases such as Hiya and Truecaller to protect deliverability of voice and SMS campaigns. Targeted at outbound sales and marketing teams running large call or SMS volumes.
Quantifiable outcome
- 37% reduction in communication costs
- +9 more outcomes
Companies that use DID Global
Customer profileNamed customers4 records
Segments9 records
Ideal customer profiles6 records
DID Global technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature8 records
DID Global partnerships and signals
Strategic signalScale indicators8 records
Recent moves2 records
Expansion highlights6 records
DID Global competitors and assessment
Company assessmentDirect peers
- Plivo: Cloud communications platform offering voice, SMS, and SIP trunking services globally. Directly comparable to DID Global in the SMB/SME segment with overlapping product set and pricing model.
- Vonage (Ericsson): Now owned by Ericsson, Vonage provides UCaaS, Cloud PBX, SIP trunking, and communications APIs globally. Direct overlap with DID Global across Cloud PBX, SIP trunking, and virtual number offerings.
- Twilio: US-listed CPaaS leader offering programmable voice, SIP trunking, phone numbers (DID), SMS, and increasingly UCaaS via Flex. Competes directly with DID Global on the SIP trunk, virtual number, and SMS product lines for SMB and mid-market customers.
- Telnyx: US-based VoIP carrier and UCaaS provider offering SIP trunks, DID numbers, and private global backbone with multi-carrier routing. Closely comparable to DID Global on infrastructure-led voice positioning and SMB/enterprise target market.
- Bandwidth: US communications platform offering voice, messaging, and 911 services with carrier-grade infrastructure. Direct competitor on DID numbers, SIP trunking, and inbound/outbound voice for enterprise and contact center customers.
- Sinch: Swedish-listed CPaaS provider with strong voice, SMS, and number management products worldwide. Competes with DID Global on SIP trunking, DID numbers, and messaging services, particularly in EMEA and CIS markets.
Emerging players
- Voximplant (Zingaya): Cloud communications platform offering voice, video, and AI-enhanced APIs with strong CPaaS positioning. Comparable to DID Global on programmable voice and SIP, with more emphasis on AI-driven conversational capabilities.
Broad incumbents
- Mitel: Established UCaaS/CCaaS provider with on-premise and cloud PBX, SIP trunking, and contact center. Overlaps with DID Global's Cloud PBX and SIP trunk offerings but with a stronger enterprise and on-premise heritage.
- 8x8: Public UCaaS and CCaaS provider with voice, video, and contact center solutions. Comparable to DID Global's Cloud PBX and call-center vertical focus, but operating at a much larger enterprise scale and broader geographic footprint.
- RingCentral: Public US UCaaS/CCaaS leader offering Cloud PBX, contact center, and messaging. Overlaps with DID Global on Cloud PBX but addresses a much higher enterprise tier with broader portfolio (no major focus on wholesale DID number resale).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
DID Global social profiles
Digital presenceDID Global compliance and trust
Trust signalCompliance3 records
DID Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
DID Global leadership team
Management profileNumber of profiles
DID Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DID Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DID Global
What does DID Global do?
DID Global provides a cloud-based VoIP and IP-telephony platform for businesses, delivering Virtual (DID) Numbers, SIP Trunk channels, a Cloud PBX (Virtual ATC), SMS messaging, and a SPAM Checker service across 180+ countries. The platform enables inbound, outbound, and mixed voice/SMS communications with 15-minute activation, multi-carrier routing, geographic redundancy, and API-based integration into CRM, ERP, and HelpDesk systems.
Is DID Global a public or private company?
DID Global is a private company. It is classified as venture growth investor backed and is currently operating.
When was DID Global founded?
DID Global was founded in -1. It employs 11 to 50 people.
Where is DID Global based?
DID Global is headquartered in London, United Kingdom, in the Europe region.
How does DID Global make money?
Five revenue lines are on record. Virtual DID Numbers Subscription is the primary driver. The others are SIP Trunk Services, cloud PBX Services, SMS Services and SPAM Checker Service.
Who are DID Global's main competitors?
Direct peers on record are Plivo, Vonage (Ericsson), Twilio, Telnyx, Bandwidth and Sinch. Voximplant (Zingaya) is listed as an emerging player. Broad incumbents are Mitel, 8x8 and RingCentral.
Does DID Global have an API?
Yes. DID Global offers API integrations that allow businesses to unify telecommunications with CRM, ERP, and Help Desk systems, enabling automated workflows where each call automatically becomes part of the customer history. The API enables integration with CRM systems, ERP platforms, and business communication tools. Integration is described as available through API or SIP connector, allowing companies to connect their existing systems to DID Global's telephony infrastructure.
What industry is DID Global in?
DID Global's product category is Business VoIP / Cloud Communications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAK, Numbering, DID, Porting & Carrier-of-Record Services. Its NAICS code is 5171 and its SIC code is 7385.