Stichting Samenwerking Apothekers Gooi en Omstreken

What Stichting Samenwerking Apothekers Gooi en Omstreken does

Stichting Samenwerking Apothekers Gooi en Omstreken is a Dutch non-profit foundation (stichting) structured as a cooperative of all public pharmacies in the Gooi en Vechtstreek region. Operating under the trade names Dienstapotheek Gooi en Vechtstreek, Dienstapotheek Gooi en Omstreken and Sago, the foundation runs the regional after-hours emergency pharmacy serving residents of thirteen municipalities spanning Baarn, Blaricum, Bussum, Eemnes, Hilversum, Huizen, Kortenhoef, Laren, Loosdrecht, Muiden, Naarden, Nederhorst den Berg and Weesp — a catchment of approximately 300,000 people. The service addresses urgent prescription medication and dressing material needs that arise outside regular pharmacy operating hours — evenings, nights, weekends and public holidays — and is delivered primarily through a physical walk-in counter co-located inside the main building of Tergooi MC hospital in Hilversum, directly opposite the RHOGO Huisartsenpost (after-hours GP service) and the SEH (emergency department). Daily management rests with Beherend Apotheker Dr. M. Waalkens (BIG 89065092417), supported by a fixed team of 16 pharmacy assistants and rotating locum pharmacists contributed by each member pharmacy on a weekly roster, providing 24/7 pharmacist coverage.

The core product is the physical after-hours pharmacy counter, supplemented by four ancillary services: home delivery (Bezorgen) of urgent medication, a Medicatieoverzicht medication-summary service for use during follow-up care visits, temporary Toedienlijsten administration lists for care-institution clients, and Elektronische Informatie-uitwisseling electronic exchange of medication data with downstream providers. The underlying technology stack is built around the LSP (Landelijk SchakelPunt), the Dutch national electronic health record exchange network operated by VZVZ, which enables real-time medication-history lookups across pharmacies, GPs, after-hours posts and hospitals — patient data remains stored at the originating source system and is not duplicated. Secure clinical correspondence runs through the Zorgmail encrypted healthcare email platform, the patient consent workflow is exposed via Volgjezorg.nl, and the entire information-security posture is governed by the NEN7510 standard for healthcare information security, with GDPR/AVG and WGBO compliance layered on top.

Revenue is generated from two streams: (1) direct billing to Dutch health insurers for medication costs and the standard care fee set at €41.42 (incl. VAT) per dispensing effective 1 May 2023, with medication prices capped at government-mandated maxima; and (2) direct out-of-pocket payments for non-reimbursable items, including a €2.50 per-article surcharge on handverkoop products dispensed without prescription. The go-to-market is fully reactive and event-driven: there is no proactive sales motion and no traditional marketing activity, with patient acquisition routed through duty-doctor and hospital-ED referrals. On 28 February 2025 the Dienstapotheek relocated permanently into Tergooi MC's main building — sharing premises with the Tergooi MC pharmacy and consolidating all regional pharmacy care into a single 24/7 site.

Name

Stichting Samenwerking Apothekers Gooi en Omstreken

Legal name

Stichting Samenwerking Apothekers Gooi en Omstreken

Website

https://dienstapotheek-gooi.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Stichting Samenwerking Apothekers Gooi en Omstreken is a Dutch non-profit cooperative of regional public pharmacies operating the Dienstapotheek Gooi en Vechtstreek, an emergency after-hours pharmacy serving over 300,000 residents, co-located with Tergooi MC hospital in Hilversum.

Ownership category

akta.pro rank

Product category

Pharmaceutical Retail / Emergency Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Home Health Care Services (621610)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Mail-Order & Home Delivery Pharmacies (HLAFALAD)

akta.pro secondary industries

Hospital & Health-System Pharmacies (Inpatient/Outpatient) (HLAFALAB), Medication Reconciliation & Transitions-of-Care Pharmacy Services (HLAFALAK)

Keywords

• Emergency pharmacy services
• After-hours medication dispensing
• Pharmaceutical care delivery
• Medication safety services
• Regional pharmacy cooperative

Headquarters

HQ city

Hilversum

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Health Insurance Billings (Zorgkosten): The primary revenue stream. Medication costs and care service fees are billed directly to the patient's health insurer. The standard care fee is €41.42 incl. VAT (as of 1 May 2023). Medication costs follow government-mandated maximum prices. The organization holds contracts with various health insurers for direct billing.
2. Direct Patient Payments: Some medications are not covered by the patient's health insurance. In such cases the patient pays directly at the pharmacy counter. Non-prescription (handverkoop) items carry a €2.50 surcharge per article. Home delivery in non-emergency cases is at the patient's own cost.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels1 record

Core offering

Operates the regional emergency after-hours pharmacy (Dienstapotheek Gooi en Vechtstreek) that dispenses urgent prescription medications and medical supplies to patients outside regular pharmacy hours (evenings, nights, weekends, public holidays), typically a few days up to one week of medication. Supplementary services include free home delivery of urgent medications, patient medication overviews, temporary administration lists for care institutions, and electronic medication data exchange with GPs and hospitals via the national LSP network.

Product overview

The organization operates as a unified emergency pharmacy service (Dienstapotheek Gooi en Vechtstreek) — a collaboration of all public pharmacies in the Gooi and Omstreken region serving over 300,000 people. The core offering is the emergency pharmacy, which functions outside regular pharmacy hours and is the point of contact for urgent prescriptions from on-call GPs and hospitals. Supplementary services include home delivery of urgent medications (Bezorgen), medication overviews (Medicatieoverzicht), temporary administration lists for care institutions (Toedienlijsten), and electronic health data exchange via the LSP network. Services are provided by a team of 16 pharmacy assistants with rotating regional pharmacists on duty.

Differentiator

Problem solved

Functional benefit

Products and services

• Dienstapotheek Gooi en Vechtstreek (Emergency After-Hours Pharmacy) Emergency after-hours pharmacy service serving the Gooi and Vechtstreek region. Open exclusively for emergencies when regular pharmacies are closed (evenings, nights, weekends, holidays). Dispenses urgent medications and bandages prescribed by on-call doctors from the GP post or hospital, supplying medication for typically a few days up to one week.
• Bezorgen (Urgent Home Delivery Service) Home delivery of urgent medications. Medications are delivered free of charge when recommended by a physician and when the patient is unable to collect them and has no one in their immediate surroundings to do so. In other cases, delivery costs are charged to the patient based on location.
• Medicatieoverzicht (Medication Overview) Service providing patients with an up-to-date medication summary for use during visits to healthcare providers. Can be collected in person at the pharmacy to verify accuracy.
• Toedienlijsten (Temporary Administration Lists) Temporary medication administration lists for clients of care institutions. These lists can be requested by care institutions via phone, at the counter, or on the prescription. Institutions must request a new list from their regular pharmacy on the next working day.

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Tergooi MC (MC = Medisch Centrum)coreStrategic or Co-development Partner · 28 February 2025Tergooi MC is the regional hospital in Hilversum. From 28 February 2025, the Dienstapotheek relocated from a temporary location at the Tergooi emergency care unit to a permanent shared space in the hospital's main building. The Dienstapotheek and the Tergooi MC pharmacy now share the same premises, providing integrated 24/7 pharmacy care.
• All open pharmacies in Gooi en Omstreken regioncoreStrategic or Co-development PartnerThe Dienstapotheek is a formal cooperative of all public pharmacies in the Gooi and surrounding area (Baarn, Blaricum, Bussum, Eemnes, Hilversum, Huizen, Kortenhoef, Laren, Loosdrecht, Muiden, Naarden, Nederhorst den Berg, Weesp). Each affiliated pharmacy provides a locum pharmacist weekly via a rotation roster to staff the Dienstapotheek. The cooperative covers a service population of over 300,000 people.
• RHOGO Huisartsenpost (After-Hours GP Post)coreStrategic or Co-development PartnerThe RHOGO Huisartsen Spoedpost (after-hours GP service) is located directly opposite the Dienstapotheek in the Tergooi MC building. It is reachable at 088 130 96 00. Patients visiting the after-hours GP outside regular hours are directed to the adjacent Dienstapotheek for their urgent medication needs.
• VZVZ (Vereniging van Zorgaanbieders voor Vertrouwenscommunicatie)coreTechnology or IntegrationVZVZ operates the LSP (Landelijk SchakelPunt) network that enables secure, consent-based electronic exchange of medication data between healthcare providers including pharmacies, GPs, after-hours posts, and hospitals. The Dienstapotheek registers all patients on the LSP (with consent) to enable real-time medication history access.
• Healthcare insurers (zorgverzekeraars)coreChannel Partner/ Reseller/ DistributorThe Dienstapotheek holds contracts with health insurers for direct billing of medication costs and care fees. Most patient costs are declared directly to the insurer; patients only pay out-of-pocket for non-reimbursable medications or uninsured services.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Others

• Pluripharm Groep: Dutch pharmaceutical full-service wholesaler serving independent pharmacies including emergency pharmacy cooperatives. Comparable as a supplier/distributor in the Dutch pharmacy ecosystem that the Dienstapotheek relies on for medication sourcing.
• VZVZ (Vereniging van Zorgaanbieders voor Vertrouwenscommunicatie): National operator of the LSP (Landelijk Schakelpunt) electronic health record exchange network used by the Dienstapotheek for real-time medication data sharing. Ecosystem enabler rather than a direct competitor, but infrastructure-critical to the cooperative's medication safety model.

Broad incumbents

• Service Apotheek: National franchise pharmacy brand in the Netherlands with broad retail pharmacy presence. Comparable dispensing and medication management services, but operates during regular hours and serves as a member pharmacy within several regional Dienstapotheek cooperatives.
• Brocacef Groep: Dutch pharmaceutical wholesale and pharmacy group serving pharmacies, hospitals, and healthcare institutions. Comparable in pharmacy supply chain and dispensing operations, but operates at national scale rather than as a regional emergency service.
• BENU Apotheek: Large national pharmacy chain in the Netherlands operating regular-hours retail pharmacies across the country. Comparable community pharmacy dispensing operations, but focuses on daytime prescription fulfillment rather than mandated after-hours emergency service.
• Apotheek Tergooi MC: Hospital pharmacy co-located with the Dienstapotheek inside Tergooi MC in Hilversum, sharing premises since 28 February 2025. Comparable dispensing and clinical pharmacy operations but operates as part of the hospital system rather than a community cooperative.

Direct peers

• Stichting Dienstapotheek Midden-Holland: Regional emergency pharmacy cooperative serving the Midden-Holland area with the same after-hours mandate and cooperative-of-pharmacies structure. Direct structural mirror of the Dienstapotheek model in a different Dutch region.
• Stichting Dienstapotheek Amsterdam: Regional Dutch emergency pharmacy foundation serving the Amsterdam area outside regular pharmacy hours. Direct structural peer: cooperative of public pharmacies providing after-hours dispensing, LSP-integrated medication data sharing, and emergency fee billing to health insurers.
• Stichting Spoedapotheek Rotterdam: Rotterdam-area emergency pharmacy foundation operating with the same Dutch after-hours pharmacy mandate and regional cooperative structure. Same regulatory and reimbursement regime, comparable staffing model with rotating locum pharmacists.

Regional players

• Mediq Apotheek: Dutch pharmacy chain with home delivery and medication management services. Comparable in dispensing and home delivery capabilities, but operates under a commercial retail model rather than as a non-profit emergency pharmacy cooperative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/stichting-samenwerking-apothekers-gooi-en-omstreken

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stichting Samenwerking Apothekers Gooi en Omstreken