DKP

What DKP does

DKP is a Brazilian enterprise technology consulting and solutions company founded in 2002 and headquartered in São Paulo, operating a hybrid services-plus-platform model. The services business covers ERP consulting, cloud infrastructure (AWS, Azure, Google Cloud), DevOps and CI/CD pipelines, data and analytics (Power BI, Databricks, Snowflake, Data Lakehouse), BPM/RPA, e-commerce implementation, and qualified-technology resource allocation/staffing. Layered on top of the consulting practice, DKP has built and commercialized eight proprietary SaaS products: Sales Flow (sales force automation with ERP sync), PropFlow (B2B CRM and proposals with electronic signature), VSL Booster (video sales page player), IA Que Faz (omnichannel AI CRM), DeskIQ (AI-powered help desk), ERPCob (autonomous AI debt collection), SafeStock (AI inventory governance), and VendeForte (B2B sales acceleration with SPIN Selling AI). The company reports 200+ active clients, 600+ cumulative enterprise customers, and 500+ delivered projects across Brazil, with named logos including Porto Seguro, PepsiCo, Hershey's, Bauducco, Hermes Pardini, Gildan, and Macmillan Education.

The technology stack is anchored in proprietary AI models deployed across the product suite: ERPCob Score for debtor classification, SafeStock computer vision for inventory counting (99.2% precision), autonomous collection motor for omnichannel debt recovery, SPIN Roleplay AI with buyer avatars, and SDR AI for lead qualification. Products integrate bi-directionally with seven major ERP platforms (SAP, TOTVS, Oracle, Senior, Sankhya, Datasul, Microsoft Dynamics 365) via REST APIs and webhooks, alongside integrations with Pipedrive, Clicksign, WhatsApp Business, ElevenLabs, and Simli. The firm maintains certified partnership status with AWS, Azure, GCP, SAP, Oracle, TOTVS, Databricks, Snowflake, and Power BI, and has achieved LGPD, SOX, and IFRS compliance across relevant products.

The business model combines project-based professional services revenue (ERP implementations, cloud migrations, DevOps buildouts, data platform deployments) with tiered SaaS subscription revenue priced in Brazilian Reais. Per-seat pricing ranges from R$79 to R$697 per user/agent per month across products, with annual billing on PropFlow and monthly billing on DeskIQ; some products (ERPCob, SafeStock) monetize via implementation fees and ROI-backed pricing. Distribution is dual-track: enterprise consultative field sales for large ERP/cloud engagements, and product-led growth motions (free trials, free starts, ROI calculators) for SaaS. DKP is privately held with no disclosed external funding, ownership structure, or leadership team information, and operates exclusively in Brazil.

Name

DKP

Legal name

DKP

Website

https://dkp-it.com.br

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

DKP is a Brazilian enterprise technology consultancy offering ERP, cloud, DevOps, and data analytics services alongside eight proprietary AI-powered SaaS products to 200+ large enterprise clients across multiple industries.

Ownership category

akta.pro rank

Product category

Enterprise IT Consulting

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPAEAKAA

DevOps Consulting & Transformation

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/DevOps, Platform Engineering & SRE Services

Keywords

• Enterprise IT consulting
• ERP implementation services
• Cloud migration consulting
• SaaS product development
• Digital transformation services

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Technology Consulting Services: Professional services including ERP consulting, cloud computing, DevOps, BPM/RPA, and resource allocation. Revenue generated through project-based engagements and staffing services. Services are sold to large enterprises seeking digital transformation.
2. SaaS Products Subscription: Multiple proprietary SaaS products including DeskIQ, ERPCob, SafeStock, IAQFaz, VendeForte, PropFlow, VSL Booster, and Sales Flow. Tiered subscription models with monthly or annual billing per seat or per company.
3. DeskIQ - Help Desk SaaS: Per-agent monthly subscription with three tiers: Starter (R$147), Professional (R$347), Enterprise (R$697). 14-day free trial. Additional professional services for Enterprise tier.
4. PropFlow - CRM & Proposals SaaS: Per-user monthly subscription: Essencial (R$79), Profissional (R$149), Enterprise (R$249). Annual billing. 14-day free trial. Professional services for Enterprise tier.

Pricing tiers

Go-to-market motion9 records

Distribution channels7 records

Marketing channels6 records

Core offering

DKP is a Brazilian enterprise technology consultancy that delivers both professional services (ERP consulting, cloud infrastructure, DevOps, data & analytics, e-commerce, BPM/RPA) and a suite of eight proprietary AI-powered SaaS products (Sales Flow, PropFlow, VSL Booster, IA Que Faz, DeskIQ, ERPCob, SafeStock, VendeForte). The company combines 23+ years of certified consulting expertise with ready-to-deploy software products for digital transformation.

Product overview

DKP is a Brazilian enterprise technology consultancy with 23+ years of experience offering both technology consulting services and a portfolio of proprietary SaaS products. The offering is a hybrid platform-plus-services model: DKP provides professional services (ERP consulting, Cloud, DevOps, E-commerce, Data & Analytics, BPM/RPA, Resource Allocation) alongside eight proprietary software products. The product portfolio includes: Sales Flow (sales force automation with ERP integration), PropFlow (B2B CRM + proposals + electronic signature), VSL Booster (video player for sales pages), IA Que Faz (omnichannel AI CRM with WhatsApp/Instagram/email/voice), DeskIQ (AI-powered help desk), ERPCob (autonomous AI debt collection across WhatsApp/SMS/email/voice), SafeStock (AI-driven inventory governance with anomaly detection), and VendeForte (B2B sales acceleration via SPIN Selling + AI + LinkedIn). The products address the full enterprise lifecycle from sales automation through debt recovery and inventory control.

Differentiator

Problem solved

Functional benefit

Brands

• Sales Flow: Complete sales force solution with order placement, customer registration, goal tracking, and customer portal. Integrated with major ERPs.
• PropFlow
• VSL Booster
• IA Que Faz
• DeskIQ
• ERPCob
• SafeStock
• VendeForte

Products and services

• Sales Flow Sales force automation platform enabling order placement, customer registration, credit analysis, target management, and customer portal. Integrates in real-time with major ERPs (SAP, TOTVS, Oracle, Dynamics 365, Sankhya, Senior, Datasul). Includes offline-capable mobile app with routing, check-in/check-out, and GPS tracking for field sales teams.
• PropFlow B2B commercial CRM with visual Kanban pipeline, technical proposals, automatic pricing calculations, 4-level approval workflow, and Clicksign electronic signature. Native Pipedrive integration for IT consulting companies selling projects and services requiring detailed technical and commercial proposals.
• VSL Booster Advanced video player for sales pages featuring fake progress bar, timed buy button, intelligent autoplay, advanced metrics, social proof notifications, and content protection. Integrates via webhook with RD Station, Pipedrive, and Active Campaign for video sales professionals and digital marketers.
• IA Que Faz (IAQFaz) Omnichannel AI CRM unifying WhatsApp, Instagram, phone, email, and chat in a single panel. AI responds, qualifies leads using SPIN Selling methodology, and follows up 24/7. Features inbound response in under 5 seconds, outbound prospecting via Google Maps and LinkedIn, automatic calendar scheduling, and visual pipeline CRM for B2B sales teams.
• DeskIQ Intelligent help desk platform with AI conversational triage, intelligent SLA calculation, knowledge base with ticket deflection, N1/N2/N3 escalation rules, and real-time analytics. Three pricing tiers (Starter R$147/mo, Professional R$347/mo, Enterprise R$697/mo) for customer support teams with 500+ active companies and 2M+ tickets resolved.
• ERPCob Autonomous AI debt collection platform operating across 4 channels simultaneously (WhatsApp, SMS, Email, Voice AI). Features ERPCob Score (0-100 debtor scoring with classification), autonomous decisioning engine with 80% confidence threshold, self-negotiation portal 24/7, what-if simulator, and ERP integrations for companies and collection agencies.
• SafeStock Third-generation inventory governance platform with autonomous AI. Features intelligent counting with 99.2% computer vision accuracy, real-time behavioral anomaly detection flagging fraud at 3.2 sigma deviation, risk scoring, AI-assisted audit decisions, double-blind counting, and SOX/IFRS compliant immutable audit logs. Average R$2.4M capital recovered per client.
• VendeForte B2B sales acceleration platform applying SPIN Selling methodology with AI and LinkedIn authority building. Features AI buyer avatar roleplay (Simli + ElevenLabs), AI Coach 24/7, team SPIN diagnosis, LinkedIn content missions (3x/week), real call analysis with SPIN question detection, and biweekly inbound pipeline reports. Reduces ramp time from 5 months to 2.5 months. 500+ B2B sellers trained, 92% SPIN quiz approval.
• ERP Consulting Full-cycle ERP consulting including diagnosis, implementation, migration, training, 24/7 support, customization, and optimization. Certified partners for SAP, TOTVS, Oracle, Senior, and other major ERPs. 500+ projects delivered, 23+ years experience.
• Cloud Computing Consulting AWS, Azure, and Google Cloud consulting with up to 40% cost reduction, 99.9% uptime SLA, and zero-downtime migration. Services include migration, cost optimization, AMS managed services, environment tuning, and cloud sustenance. Average 35% infrastructure cost savings achieved.
• DevOps and CI/CD DevOps and CI/CD pipeline automation with integrated security scanning. Pipeline includes commit/build, SAST (Veracode, Synopsys, OWASP), SCA (OpenText, OWASP Dependency-Check), DAST/Pentest (OWASP ZAP), automated deploy with rollback, and real-time monitoring. Tools: GitHub Actions, Jenkins, GitLab CI, Bitbucket Pipelines. 70% fewer code vulnerabilities and 95% first-deploy success rate.
• Power BI and Analytics Consulting Data and Analytics consulting covering Data Warehouse, Data Lake, Databricks, Power BI, governance, DataOps, and cloud data platforms (Snowflake, Azure Synapse). Services include Data Lakehouse architecture, data governance with LGPD compliance, Databricks/Spark processing, self-service BI, and CI/CD for data pipelines. 70% infrastructure cost reduction and 10x faster insights.

Quantifiable outcome

• 35-40% reduction in cloud operational costs through optimization
• +12 more outcomes

Named customers11 records

Segments12 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability16 records

Feature20 records

Partnerships

15 partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationCertified integration partner for SAP S/4HANA, Business One, and ECC ERP systems. Sales Flow synchronizes orders, clients, inventory and financials in real-time with SAP systems.
• TOTVScoreTechnology or IntegrationCertified partner for TOTVS Protheus, RM, and Datasul ERP systems. Deep integration experience with Brazilian market-leading ERP.
• SeniorcoreTechnology or IntegrationIntegration partner for Senior Commercial and Senior Fiscal ERP systems.
• SankhyacoreTechnology or IntegrationIntegration partner for Sankhya ERP system with real-time synchronization capabilities.
• OraclecoreTechnology or IntegrationIntegration partner for Oracle NetSuite, JDE, and Oracle Cloud ERP solutions.
• Microsoft Dynamics 365coreTechnology or IntegrationIntegration partner for Microsoft Dynamics 365 Sales, Finance, and Supply Chain modules.
• AWS (Amazon Web Services)coreTechnology or IntegrationCertified cloud consulting partner for AWS with migration, optimization, and managed services capabilities.
• Microsoft AzurecoreTechnology or IntegrationCertified cloud consulting partner for Azure with infrastructure optimization and managed services.
• Google Cloud PlatformcoreTechnology or IntegrationCertified cloud consulting partner for Google Cloud with migration and modern infrastructure services.
• SnowflakecoreTechnology or IntegrationCertified partner for Snowflake cloud data warehouse implementation and data lakehouse architecture.
• DatabrickscoreTechnology or IntegrationCertified partner for Databricks unified data analytics, Apache Spark processing, Delta Lake, and MLflow implementation.
• Power BIcoreTechnology or IntegrationCertified partner for Power BI dashboards, self-service BI, and data governance implementation.
• PipedrivecoreTechnology or IntegrationNative integration with Pipedrive CRM for pipeline synchronization and sales data consolidation.
• ClicksigncoreTechnology or IntegrationNative integration with Clicksign electronic signature platform for contract digital signing and tracking.
• Google CalendarcoreTechnology or IntegrationAutomatic meeting scheduling integration with Google Calendar when leads are qualified.

Scale indicators27 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CI&T: Brazilian-born digital transformation and IT consulting firm with proprietary software and AI capabilities, serving large enterprises globally. Closely comparable hybrid services-plus-product model with strong focus on AI-powered modernization, mirroring DKP's positioning in the Brazilian enterprise market.
• Movidesk: Brazilian SaaS help desk and customer service platform competing head-to-head with DKP's DeskIQ product. Comparable as a Brazilian-born, Portuguese-language ticketing/SLA SaaS targeting the same enterprise and mid-market segments.
• RD Station: Brazilian SaaS platform for sales, marketing automation, and CRM acquired by TOTVS. Comparable as a Brazilian SaaS serving B2B sales teams, overlapping with DKP's PropFlow, IAQFaz, and VendeForte products in the sales enablement category.
• Stefanini Group: Major Brazilian IT consulting and digital solutions provider with enterprise transformation services across ERP, cloud, and AI. Comparable in serving large Brazilian enterprises, offering both consulting and proprietary solutions, and operating in the same ERP vendor partnership ecosystem.

Broad incumbents

• Pipedrive: Global SMB CRM platform with native integration into DKP's PropFlow. Comparable as an incumbent CRM competitor and integration partner in the same B2B sales tooling category where DKP operates PropFlow and IAQFaz.
• Senior Sistemas: Brazilian ERP and management software vendor partnered with DKP for Sales Flow integrations. Comparable as a Brazilian ERP incumbent whose products DKP both implements and competes against indirectly via value-added services.
• TOTVS: Dominant Brazilian ERP vendor whose software DKP implements and integrates with across multiple products. Comparable as an incumbent in the same Brazilian ERP ecosystem, occasionally competing with DKP's consulting practice while also being a key partnership dependency.
• SAP: Global ERP leader and core certified partner of DKP for Sales Flow, SafeStock, and ERPCob integrations. Comparable as a broad incumbent whose enterprise footprint drives demand for DKP's implementation and integration services across multiple products.
• Oracle NetSuite: Global cloud ERP platform that DKP is a certified implementation partner for. Comparable as a broad ERP incumbent whose product roadmap (including native AI features) shapes the opportunity for DKP's consulting and integration services.

Emerging players

• Cortex Intelligence: Brazilian AI-driven B2B sales intelligence and enablement platform. Comparable as a focused emerging competitor in the same Brazilian B2B sales acceleration space where DKP's VendeForte and IAQFaz compete.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dkp-it

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DKP