Easier Communications
Easier Communications is an SDVOSB-certified VoIP and unified communications provider serving SMB and mid-market healthcare, legal, financial, and federal-government clients in California and Colorado with its Elevate cloud platform, call center solutions, and Alcatel-Lucent/Ericsson LG hardware installations.
- Company typePrivate
- Founded1999
- HeadquartersCanoga Park, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Easier Communications does
Easier Communications LLC is a privately held Service-Disabled Veteran-Owned Small Business (SDVOSB) operating for over 25 years from Canoga Park, California, with additional offices in Laguna Hills, California, and Denver, Colorado. The company sells, installs, and supports cloud-based VoIP phone systems, call center solutions, and data networking equipment — primarily Alcatel-Lucent Enterprise and Ericsson LG hardware — alongside its proprietary Elevate unified communications platform. Its core customer base comprises small and mid-market accounts in healthcare (clinics, dental, pediatric, veterinary), legal services, financial services, and select federal-government engagements, notably Telephone Town Hall services for the Department of Veterans Affairs.
The business generates revenue across four streams: hardware sales and professional installation of VoIP endpoints; recurring managed-services and 24/7 support contracts; subscription access to the Elevate cloud platform (including call recording, mobile apps, and integrations with EHR, Salesforce, dental, and legal case-management systems); and government Telephone Town Hall event services offered at flat-rate pricing under SDVOSB sole-source procurement. The Elevate platform is positioned around HIPAA and HITRUST compliance, secure messaging, video conferencing, and AI-enabled call transcription and summarization. Distribution is direct via phone, web contact forms, and on-site consultation from three regional offices, supported by localized SEO, social media, and customer testimonials.
Easier Communications firmographics
Firmographics- Name
- Easier Communications
- Legal name
- Easier Communications LLC
- Website
- https://easiercomms.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Easier Communications is an SDVOSB-certified VoIP and unified communications provider serving SMB and mid-market healthcare, legal, financial, and federal-government clients in California and Colorado with its Elevate cloud platform, call center solutions, and Alcatel-Lucent/Ericsson LG hardware installations.
- Ownership category
- akta.pro rank
Easier Communications industry classification
Industry- Product category
- Business VoIP and Unified Communications
- NAICS
- Telephone Call Centers (56142)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)
- akta.pro secondary industries
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
Keywords
Where Easier Communications is headquartered
LocationHeadquarters
- HQ city
- Canoga Park
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Easier Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- VoIP Phone Systems & Hardware: Sale and installation of VoIP phone systems, hardware endpoints including IP phones, switches, and networking equipment. Revenue from equipment sales and professional installation services.
- Managed Services & Support Contracts: Ongoing technical support and managed services including 24/7 tech support, system maintenance, and monitoring. Recurring revenue from service contracts.
- Cloud Communications Platform: Subscription-based access to the Elevate unified communications platform with various features including call recording, mobile apps, and integrations.
- Telephone Town Hall Services: Government contracting services for Telephone Town Hall events, particularly with the Department of Veterans Affairs. Discounted flat-rate pricing for government clients.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Easier Communications product offering
Product offeringCore offering
Easier Communications sells, installs, and manages business VoIP phone systems, unified communications, call center solutions, and data networking infrastructure for small and mid-sized businesses across healthcare, legal, financial, nonprofit, and government verticals. Its proprietary Elevate cloud platform provides HIPAA-compliant voice, video, messaging, and EHR-integrated communications, complemented by hosted VoIP, call center software, Alcatel-Lucent and Ericsson LG networking equipment, and Telephone Town Hall services for the Department of Veterans Affairs.
Product overview
Easier Communications offers a unified communication platform called Elevate, complemented by hosted VoIP phone systems and call center solutions. The company resells and implements equipment from Alcatel-Lucent Enterprise (network switches, wireless LAN, OmniVista management) and Ericsson LG. Additional offerings include data networking and wireless solutions, plus specialized Telephone Town Hall services for government clients. The Elevate platform serves as the central cloud-based communication hub, with hosted VoIP providing the underlying voice infrastructure and call center solutions handling inbound/outbound call management.
Differentiator
Problem solved
Functional benefit
Products and services
- Elevate Unified Communications Platform Proprietary cloud-based unified communications platform offering HIPAA-compliant VoIP, video conferencing, secure messaging, call recording, EHR integration, and AI-enabled transcription. Targeted at healthcare, legal, financial, and other SMB customers needing compliant communications.
- Hosted VoIP Phone Systems Cloud-based voice over IP phone systems delivered in hosted, hybrid, or premises-based configurations, supporting office and remote work with mobile apps, call routing, and auto-attendant features.
- Call Center Solutions SMB call center solutions with intelligent call routing, IVR, auto-attendant, call queuing, performance monitoring, and analytics, enabling live answering and call funneling for businesses.
- Data Networking & Wireless Solutions Wired and wireless networking infrastructure including Alcatel-Lucent Enterprise switches, access points, routers, and network management software for SMB and multi-site deployments.
- Telephone Town Hall Services Managed telephone town hall event services for government clients, primarily the Department of Veterans Affairs, enabling veteran outreach at scale (up to 2 million veterans per event) via SDVOSB sole-source contracting.
Quantifiable outcome
- Over 62,000+ phones installed across various businesses
- +4 more outcomes
Companies that use Easier Communications
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles5 records
Easier Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature6 records
Easier Communications partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, flagship and minor.
- Alcatel-Lucent EnterprisecoreAuthorized partner providing enterprise-grade LAN and WLAN networking solutions including switches, access points, and network management. Easier Communications offers expert installation and implementation services as a white-glove certified Alcatel-Lucent Enterprise Partner.
- Ericsson LGcoreAuthorized partner for Ericsson LG enterprise phone systems providing business communication solutions to customers. Partnership enables delivery of comprehensive VoIP and phone system solutions.
- Department of Veterans AffairsflagshipMultiple contracts for Telephone Town Hall Services with the Department of Veterans Affairs. SDVOSB certified partner providing discounted flat-rate pricing and streamlined ordering via FAR 19.406 Sole Source Authority. Capable of reaching up to 2 million veterans per event.
- US NavyminorHigh-profile government client served alongside other government and commercial clients. Partnership underscores commitment to serving those who serve the country.
- Department of the InteriorminorHigh-profile government client demonstrating federal government relationships and trust in providing communication solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Easier Communications competitors and assessment
Company assessmentBroad incumbents
- Microsoft (Teams Phone): Broad incumbent offering Teams Phone as part of Microsoft 365, providing bundled voice, meetings, and collaboration that competes with Easier Communications in mid-market and enterprise.
- Zoom: Broad incumbent in UC with Zoom Phone and Zoom Contact Center; competes with Elevate across video, voice, and AI features, especially in healthcare-adjacent deployments.
- Cisco (Webex): Broad incumbent in UC and collaboration via Webex and Cisco collaboration endpoints; relevant peer given Easier Communications' partnership with Alcatel-Lucent Enterprise in the broader networking ecosystem.
Direct peers
- Nextiva: Cloud UCaaS provider targeting SMBs with hosted VoIP, contact center, and CRM integrations, closely comparable to Easier Communications' core hosted VoIP and Elevate offerings.
- Ooma: Cloud-based VoIP and unified communications provider for small businesses, comparable in customer profile and core offering to Easier Communications' hosted VoIP stack.
- Vonage (Ericsson): Cloud communications platform acquired by Ericsson that delivers UCaaS and APIs; directly comparable to Easier Communications' hosted VoIP and Elevate UC platform.
- RingCentral: Public cloud UCaaS and CCaaS provider offering cloud VoIP, contact center, and integrations comparable to Easier Communications' Elevate and Call Center Solutions across SMB and mid-market segments.
- 8x8: Cloud communications platform delivering unified communications, voice, contact center, and compliance features — a direct competitor to Easier Communications' Elevate stack for SMB and mid-market buyers.
- GoTo (GoTo Connect): Provider of cloud phone systems, meetings, and contact center for SMBs and mid-market, overlapping with Easier Communications' hosted VoIP and call center solutions.
- Mitel: Provider of business communications including cloud UC and on-premises PBX — comparable to Easier Communications' hosted VoIP and Ericsson LG / Alcatel-Lucent-led deployments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Easier Communications social profiles
Digital presenceEasier Communications compliance and trust
Trust signalCompliance4 records
Easier Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Easier Communications leadership team
Management profileNumber of profiles
Profiles1 record
Easier Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Easier Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Easier Communications
What does Easier Communications do?
Easier Communications sells, installs, and manages business VoIP phone systems, unified communications, call center solutions, and data networking infrastructure for small and mid-sized businesses across healthcare, legal, financial, nonprofit, and government verticals. Its proprietary Elevate cloud platform provides HIPAA-compliant voice, video, messaging, and EHR-integrated communications, complemented by hosted VoIP, call center software, Alcatel-Lucent and Ericsson LG networking equipment, and Telephone Town Hall services for the Department of Veterans Affairs.
Is Easier Communications a public or private company?
Easier Communications is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Easier Communications founded?
Easier Communications was founded in 1999. It employs 1 to 10 people.
Where is Easier Communications based?
Easier Communications is headquartered in Canoga Park, United States, in the North America region.
How does Easier Communications make money?
Four revenue lines are on record. VoIP Phone Systems & Hardware is the primary driver. The others are managed Services & Support Contracts, cloud Communications Platform and telephone Town Hall Services.
Who are Easier Communications's main competitors?
Broad incumbents on record are Microsoft (Teams Phone), Zoom and Cisco (Webex). Direct peers are Nextiva, Ooma, Vonage (Ericsson), RingCentral, 8x8, GoTo (GoTo Connect) and Mitel.
Does Easier Communications have an API?
No public API is recorded for Easier Communications.
What industry is Easier Communications in?
Easier Communications's product category is Business VoIP and Unified Communications. Its primary akta.pro industry code is HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice, with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 56142 and its SIC code is 7385.