What Ecuanet Ecuador does

Ecuanet, a brand of MEGADATOS S.A., is a Quito-headquartered fiber-to-the-home internet service provider operating in Ecuador. Founded in 1991 as a non-profit foundation serving scientific research institutions, the company transitioned to commercial service in 1994 and later to private enterprise under MEGADATOS S.A. It offers residential XGPON FTTH plans ranging from 50 to 450 Mbps with symmetric upload/download speeds and a 2:1 minimum-sharing SLA, plus PRO micro-business plans (annual sales ≤$100,000), prepaid day-based internet (1-30 days), and discounted social-tariff plans for senior citizens, persons with disabilities, and Bono de Desarrollo Humano beneficiaries verified through MIES.

Revenue is generated primarily through monthly recurring broadband subscriptions ($14.39-$17.60 base price / $20.69-$25.30 IVA incl. for the main residential tiers), supplemented by a bundled entertainment stack consisting of the proprietary Pana Play OTT platform (21 national + 40 international channels at $1.50/mo), Paramount+ resale at $5.99/mo, and Zapping Pro/Plus at $10.35-$17.30/mo (the latter including Disney+ Premium and Liga Ecuabet sports rights). One-time installation and relocation fees, prepaid day recharges, and a distributor-partner program that recruits local entrepreneurs to act as ISPs in new cities round out the revenue mechanics.

Ecuanet reaches 120,000+ customers across 10 Ecuadorian provinces and 5 cities with sales points, distributing through physical offices, a 24/7 call center, WhatsApp sales and support, a self-service portal (Mi Ecuanet), an extensive cash-payment network (Red Facilito, Western Union, Banco Pichincha, etc.), and the franchise-style distributor program. The company holds ISO 9001:2008 certification (first Ecuadorian telecom to achieve this in 2002), AEPROVI membership, ARCOTEL regulatory compliance, and LOPDP data-protection compliance, supporting its positioning as a regulated, quality-certified ISP in a market where it competes against cable and wireless broadband alternatives.

Name

Ecuanet Ecuador

Legal name

MEGADATOS S.A.

Website

https://ecuanet.ec

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Ecuanet (MEGADATOS S.A.) is a Quito-based fiber-to-the-home ISP serving 120,000+ residential and micro-business customers across 10 Ecuadorian provinces, offering symmetric-speed XGPON plans from 50-450 Mbps, bundled OTT entertainment, and discounted social-tariff plans.

Ownership category

akta.pro rank

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. Residential Internet Subscription: Monthly recurring subscription for residential fiber optic internet plans. Plans range from 50 Mbps to 450 Mbps with symmetric speeds. Revenue is generated through recurring monthly billing with various payment methods including credit card, bank transfer, and cash at authorized points.
2. Pana Play OTT Streaming: Monthly subscription add-on for entertainment content (21 national + 40 international channels). Billed at $1.50 + IVA per month. Offered bundled with internet plans or standalone.
3. Paramount+ Resale: Resale of Paramount+ streaming subscription at $5.99 per month (price inclusive of taxes). Provides live sports, series, movies, and family content.
4. Zapping OTT Streaming (Pro and Plus): Zapping Pro at $10.35 + IVA (includes Liga Ecuabet and 40+ channels); Zapping Plus at $17.30 + IVA (adds Disney+ Premium). Offered as add-on to Ecuanet internet plans.
5. Prepaid Internet Recharge: Day-based prepaid internet recharges (1 to 30 days) for existing customers who activate service only when needed. Recharges available at Red Facilito and Red Activa points.
6. Installation and Relocation Fees: One-time fees for new installations (standard $166.75, heavily subsidized with promotions), service relocations ($10 + IVA), technical assistance ($8.50 + IVA), and equipment relocation ($6.00 + IVA).

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels7 records

Core offering

Ecuanet provides fiber optic internet access to Ecuadorian households and small businesses via XGPON FTTH technology, with symmetric speeds up to 450 Mbps, a 2:1 sharing ratio, and bundled OTT entertainment (Pana Play, Paramount+, Zapping). The company monetizes through monthly subscriptions, prepaid day-based recharges, one-time installation fees, and social-inclusion tariff plans for seniors, persons with disabilities, and Bono de Desarrollo Humano beneficiaries.

Product overview

Ecuanet is a fiber optic internet service provider operating in Ecuador, offering high-speed residential and business internet plans under the parent company MEGADATOS S.A. The core product is fiber optic internet (GI ECU Plan Fibra) with plans ranging from 50Mbps to 450Mbps using XGPON technology. The portfolio includes specialized plan variants: Home (residential), Prepago (prepaid daily), and Pro (small business) tiers. Digital entertainment add-ons include Pana Play (61 live channels), Paramount+ (streaming with live sports), and Zapping (with Liga Ecuabet coverage and Disney+ option). The company also offers digital protection, self-service portals (Mi Ecuanet/Ecuanet Assist), and preferential tariffs for seniors and social program beneficiaries.

Differentiator

Problem solved

Functional benefit

Brands

• Pana Play: OTT streaming entertainment platform offering live content, national and international channels, available on Android, iOS, Smart TVs and Chromecast.
• Paramount+
• Zapping

Products and services

• Ecu Plan Fibra (Home Internet) Residential fiber optic internet service available in 200 Mbps, 300 Mbps, and 450 Mbps symmetric speed tiers, with a 2:1 sharing ratio, promotional discounts on first bills, and included Digital Protection for up to 3 devices. Targeted at Ecuadorian households and families for daily browsing, streaming, video calls, and online education.
• Planes Prepago (Prepaid Internet) Prepaid fiber optic internet for existing customers who want to activate service only when needed, available in 1-, 3-, 7-, 10-, 15-, 20-, and 30-day increments at increasing prices, with recharges via Red Facilito, Red Activa, WhatsApp, or phone. Targeted at users with intermittent needs or temporary connectivity requirements.
• Planes Pro (Small Business Internet) Fiber optic internet plans offered at 200 Mbps, 300 Mbps, and 450 Mbps symmetric speeds, priced at $20.69–$25.30/month IVA incl., designed for small businesses, micro-enterprises, and self-employed operators needing stable business-grade connectivity. Excludes cybercafes.
• Pana Play OTT Ecuanet's proprietary OTT streaming platform delivering 21 national and 40 international live TV channels, with multi-device support on Android, iOS, Smart TVs, and Chromecast, plus features like Pause in Live, Time Shift, and Catch-Up TV. Available bundled with internet plans or standalone at $1.50+IVA/month. Targeted at Ecuanet subscribers seeking integrated home entertainment.
• Paramount+ Streaming Resale of Paramount+ streaming subscription at $5.99/month taxes included, providing live sports, series, movies, and family content with up to 5 devices and 2 simultaneous streams. No contract commitment required. Ecuanet acts as distribution and billing agent.
• Zapping OTT Entertainment OTT entertainment platform distributed by Ecuanet providing 40+ national and international channels plus exclusive Liga Ecuabet football coverage. Available as Zapping Pro at $10.35+IVA/month, or Zapping Plus at $17.30+IVA/month which adds Disney+ Premium. Supports up to 5 devices across 2 locations. Targeted at sports and family content viewers.
• Plan Adulto Mayor (Senior Citizen Plan) Residential fiber optic internet plan priced at $9.49/month IVA incl. for adults aged 60 or older, providing 100 Mbps symmetric speed with up to 6 devices supported. Requires identity verification proving age eligibility.
• Plan Bono de Desarrollo Humano (Human Development Plan) Social tariff fiber optic internet plan priced at $20.24/month IVA incl. for 22 Mbps service, available to Bono de Desarrollo Humano beneficiaries and pensioners verified through MIES (Ministerio de Inclusión Económica y Social). Targeted at vulnerable populations requiring assisted internet access.

Quantifiable outcome

• 2:1 sharing ratio guarantees minimum 50% of contracted speed during peak hours, compared to industry standard of 8:1
• +3 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and secondary.

• Pana Play (MEGADATOS S.A. proprietary)coreOEM/ Whitelabel/ Licensing PartnerPana Play is Ecuanet's proprietary OTT streaming platform (owned by MEGADATOS S.A.) offering 21 national and 40 international TV channels. It is bundled with Ecuanet internet plans and also available as a standalone subscription. Available on Android, iOS, Smart TVs, and Chromecast.
• Paramount+ (Viacom International Inc.)secondaryGTM or Marketing PartnerParamount+ streaming service offered as an add-on to Ecuanet internet plans at $5.99/month. Ecuanet acts as a distribution and billing agent for Paramount+, which provides live sports, series, and movies. Disney+ content is not included in Paramount+ through Ecuanet.
• Zapping / Zapping Sports (Liga Ecuabet rights holder)coreGTM or Marketing PartnerZapping is an OTT entertainment platform distributed by Ecuanet, providing access to national and international channels plus exclusive rights to the Liga Ecuabet football championship. Zapping Plus adds Disney+ Premium. Available on Smart TVs, streaming devices, and mobile.
• Disney+ (The Walt Disney Company)secondaryGTM or Marketing PartnerDisney+ Premium plan is bundled within Zapping Plus subscription distributed by Ecuanet. Disney+ is administered and operated by The Walt Disney Company; Ecuanet acts solely as a commercial facilitator and billing agent. Subject to Disney's own terms and policies.
• AEPROVI (Asociación Ecuatoriana de Proveedores de Internet)coreStrategic or Co-development PartnerEcuanet is a member of the Ecuadorian Association of Internet Service Providers. AEPROVI represents the interests of ISPs in Ecuador and collaborates on regulatory and industry standards.

Scale indicators5 records

Recent moves11 records

Expansion highlights6 records

Others

• HughesNet Ecuador (Hughes Network Systems): Satellite broadband provider reaching rural/underserved Ecuadorian regions (e.g., Esmeraldas, Napo, Orellana, Pastaza) where Ecuanet does not operate. Adjacent competitive threat for the geographic-expansion thesis.

Regional players

• ETAPA (Empresa Municipal de Telecomunicaciones Cuenca): Municipal telecom in Cuenca offering fiber broadband and pay TV. Comparable FTTH and bundled-TV model but geographically limited to the Cuenca/Azuay region.

Broad incumbents

• Movistar Ecuador (Telefónica): Telefónica's Ecuadorian operation delivering fiber, mobile and bundled pay-TV/streaming offers. Direct competition for Ecuanet's residential symmetric FTTH plus entertainment bundles (Movistar Play).
• DirecTV Ecuador (Vrio / AT&T): Pay-TV and broadband operator in Ecuador with national reach. Comparable in pay-TV/bundled entertainment positioning where Ecuanet's Pana Play and Zapping compete.
• CNT (Corporación Nacional de Telecomunicaciones): Ecuador's state-owned telecom operator providing fixed broadband, mobile and pay TV nationwide, including FTTH in major cities. Comparable customer segments and product mix to Ecuanet but with state-backed scale and reach.
• Claro Ecuador (América Móvil): América Móvil's Ecuadorian subsidiary offers nationwide mobile, fixed broadband (including FTTH), pay TV and bundled entertainment, overlapping directly with Ecuanet's residential FTTH and OTT strategy but at materially larger scale.

Direct peers

• TVCable (Ecuador) — Grupo TVCable: Ecuadorian cable/pay-TV and broadband provider operating FTTH/HFC in major cities. Closest direct peer to Ecuanet for residential fiber broadband plus pay-TV bundles in overlapping geographies.
• Netlife (Grupo Suratel): Ecuadorian fiber-to-the-home ISP offering symmetric speeds and bundled entertainment across multiple cities. Closely comparable product, customer target (residential/SMB) and Ecuador-only footprint to Ecuanet.
• PuntoNet Ecuador: Independent Ecuadorian ISP providing fiber and wireless broadband in Quito, Guayaquil and other cities. Directly comparable ISP peer targeting residential and small-business customers.

Emerging players

• Zapping (OTT platform): OTT platform whose Liga Ecuabet and Disney+ Premium rights Ecuanet bundles. A partial-overlap partner/peer where streaming distribution and content rights are the shared battleground.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ecuanet.ec
• Instagraminstagram.com/ecuanet.ec
• TikToktiktok.com/@ecuanet.ec
• LinkedInlinkedin.com/company/ecuanet-ecuador

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ecuanet Ecuador