CSI International
CSI International is a privately held global destination management representation company and the international division of CSI DMC, connecting North American corporate clients with a curated network of 22+ vetted DMC partners across 60+ destinations worldwide for international events, incentive travel, and meetings.
- Company typePrivate
- Founded1996
- HeadquartersSan Jose, CA, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CSI International does
CSI International, founded in 1996 and headquartered in San Jose, California, is a privately held global destination management representation company and the international division of parent CSI DMC. The company serves as a coordination and advisory layer between North American corporate clients seeking international event, incentive travel, and meeting programs, and a curated portfolio of 22+ vetted Destination Management Company (DMC) partners spanning 60+ destinations across the Americas, Europe, Africa, Asia, the Middle East, and the South Pacific. Originally launched as Exclusive Destinations, the company rebranded to CSI International in 2018 to deepen integration with its US-based parent.
The core operating model is a destination-first advisory approach in which CSI International qualifies DMC partners based on operational strength, local access, and consistency of service, then matches clients with the appropriate destination partner for each program. Service scope covers corporate incentive trips, international meetings, team building experiences, conferences, and special events. Distribution combines enterprise field sales through CSI DMC's US office network (10+ locations and 115 event professionals) with channel delivery via the DMC partner network. Marketing is conducted through industry trade shows (IMEX America), industry associations (MPI, SITE), and content marketing. Pricing is destination- and program-specific under multi-year contracts; the company represents it does not add fees on top of partner pricing, implying revenue is derived from commissions, representation fees, or coordinated program management charges.
The business is privately held with no disclosed external funding, revenue, or ownership structure beyond its parent relationship with CSI DMC. Leadership consists of Founder & CEO Lynda Baum and Vice President Sales Brittany Rustman. Named enterprise customers include Teradata, Clyde Industries, and Elevate IME. Partner-level recognitions span EIC Sustainable Event Professional Certification, SITE Member of the Year, ADMEI Best CSR, World Travel Awards Best DMC, Travel+Leisure World's Best, and Travelife Certification.
CSI International firmographics
Firmographics- Name
- CSI International
- Legal name
- CSI International
- Website
- https://edestinations.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CSI International is a privately held global destination management representation company and the international division of CSI DMC, connecting North American corporate clients with a curated network of 22+ vetted DMC partners across 60+ destinations worldwide for international events, incentive travel, and meetings.
- Ownership category
- akta.pro rank
CSI International industry classification
Industry- Product category
- Destination Management Services
- NAICS
- Convention and Trade Show Organizers (561920)
- akta.pro primary industry
- Full-Service Destination Management (Ground Handling & Onsite Operations) (THAHADAA)
- akta.pro secondary industry
- Inbound DMCs (Full-Service Ground Handling) (THAKAEAA)
Keywords
Where CSI International is headquartered
LocationHeadquarters
- HQ city
- San Jose, CA
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
CSI International business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Destination Management Representation Services: CSI International serves as the coordination point between clients seeking international event programs and DMC partners who deliver on-site services. The company facilitates introductions, manages relationships, and provides ongoing support across the program lifecycle.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom event programs based on destination, group size, and service requirements |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels3 records
CSI International product offering
Product offeringCore offering
CSI International is a global destination management representation company that serves as the international division of CSI DMC. It connects corporate clients with a curated network of 22+ DMC partners across 60+ destinations, providing destination-first advisory and coordination services for corporate events, incentive travel programs, and international meetings. The company acts as a centralized point of contact, sourcing and managing on-the-ground destination services through its partner network.
Product overview
CSI International offers a curated portfolio of Destination Management Company (DMC) partnerships worldwide, providing global destination management solutions for corporate events, incentive travel, and meetings. The company serves as a representation and coordination layer between clients seeking destination expertise and its network of vetted DMC partners across six continents. Services include destination-first advisory, efficient sourcing, exclusive venue access, and curated familiarization programs. The company was founded in 1996 and rebranded to CSI International in 2018 as the international division of CSI DMC.
Differentiator
Problem solved
Functional benefit
Products and services
- International Destination Management Representation A centralized representation and advisory service that connects corporate clients with a vetted network of destination management companies across 60+ international destinations, acting as the single point of contact for destination-based event services.
- Corporate Incentive Travel Programs
Quantifiable outcome
- 250+ programs operated by top DMC partners annually with consistent quality
- +2 more outcomes
Companies that use CSI International
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
CSI International technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
CSI International partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Next Level DMCcoreNext Level DMC becomes CSI International's newest partner, expanding the portfolio in one of Europe's most dynamic meeting and incentive destinations. Based in Amsterdam, the partnership strengthens CSI International's presence in the Netherlands with deep knowledge of Amsterdam, innovative thinking, and collaborative approach to program delivery.
- Hadler DMC ScandinaviacoreStrategic partnership combining CSI International's nearly 30 years in the global events arena with Hadler's deep-rooted local expertise across Denmark, Norway, Sweden, Finland, Iceland, and Faroe Islands. The partnership delivers seamless, high-quality incentives and events across the Nordic region, leveraging Hadler's 40+ years of experience and established local teams.
- Event Partners IrelandcoreStrategic partnership pairing CSI International's destination management expertise with Event Partners Ireland's local knowledge and proven track record delivering exceptional and award-winning incentive programs and corporate events in Ireland. EPI has an extensive presence in Ireland, solidifying its status as a preeminent DMC for nearly three decades.
- Asia ConciergecoreAsia Concierge joins CSI International's portfolio with offices in Vietnam, Thailand, Indonesia, Japan, Cambodia, Lao, Myanmar, and China. The partnership expands CSI International's global presence in Asia, with Asia Concierge's seasoned professionals known for distinctive skills, unparalleled local expertise, and proven track record in crafting exceptional journeys.
- Weichlein Meetings & IncentivescoreStrategic partnership with Weichlein Meetings & Incentives, a distinguished DMC based in Germany recognized worldwide for delivering exceptional event solutions. The collaboration responds to unprecedented interest and exceptional growth in the German Meetings, Incentive & Events Market, pooling expertise, resources, and creativity.
- Kipling EventscoreKipling Events joins as CSI International's newest Destination Partner, bringing nearly 20 years of innovative ideas, strong visuals, and imaginative scenarios to destination management services in Greece. ISO 9001 accredited since 2008, Kipling Events has deep roots in the Greek market with excellent vendor relationships.
- 2B UKcore2B UK joins as Destination Partner, an innovative brand backed by award-winning industry professionals with offices in London and Scotland. The partnership provides unprecedented access and connected partnerships for meetings and incentive programs throughout the UK.
- CSI DMCflagshipCSI International is the international division of CSI DMC, which began in 1987 as Capitol Services Inc. (CSI) in Washington, DC. Over 31+ years, CSI DMC has expanded across the US and internationally with 115 event professionals in strategic offices. The integration embodies shared values and simplifies united messaging for global clients.
Scale indicators8 records
Recent moves6 records
Expansion highlights4 records
CSI International competitors and assessment
Company assessmentDirect peers
- BCD Meetings & Events: BCD Meetings & Events is one of the largest global meeting, incentive, and event management companies, serving enterprise clients with integrated program design and delivery across 50+ countries. It is directly comparable to CSI International as a full-service corporate event and incentive travel provider with similar customer base and global coordination model.
- ConferenceDirect: ConferenceDirect is a global meeting planning and hotel sourcing company serving corporate clients and associations. It is a direct peer because it sits in the same corporate meetings and event procurement value chain, addressing similar planner pain points around sourcing and coordination.
- HelmsBriscoe: HelmsBriscoe is the world's largest venue sourcing and meeting services company, with a global network of meeting planners supporting corporate clients. It is a direct peer in the corporate meetings sourcing and coordination category, addressing similar enterprise customer needs.
- CWT Meetings & Events: CWT Meetings & Events is a major global meeting and event management division of CWT, serving large multinational clients. It is a direct peer in the corporate event management and incentive travel space with overlapping enterprise customers and a global service delivery model.
- ACCESS Destination Services: ACCESS Destination Services is a global DMC company managing corporate events, incentives, and meetings across multiple continents. It is a direct peer in the DMC category, competing for the same enterprise incentive and meeting clients with comparable service offerings.
- ITA Group: ITA Group is a global engagement and incentive travel company focused on loyalty, incentive, and recognition programs for enterprise clients. It is a direct peer because it operates in the same corporate incentive travel and engagement category and serves similarly structured enterprise customers.
- Maritz Global Events: Maritz Global Events designs and delivers corporate meetings, incentives, and events worldwide for enterprise clients. It is a direct peer because it competes in the same corporate event and incentive travel category with comparable customer segments and a similarly global operating footprint.
- Hosts Global: Hosts Global is a global DMC and event services network with 60+ destination offices, focused on corporate events, incentives, and meetings. It is a direct peer with near-identical operating model to CSI International, coordinating enterprise programs through a network of local DMC operators.
- Ovation Global DMC: Ovation Global DMC is a destination management company network spanning 100+ destinations, focused on incentive travel, meetings, and events for corporate clients. It is the most structurally comparable peer to CSI International, offering a similarly curated global DMC coordination model for enterprise event planners.
Broad incumbents
- American Express Global Business Travel (Meetings & Events): Amex GBT's Meetings & Events division serves global enterprise clients with integrated meeting, event, and incentive travel services. It is a broad incumbent comparable to CSI International because it serves overlapping enterprise customers with a larger, more diversified portfolio of corporate travel and event capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CSI International social profiles
Digital presenceCSI International financial estimates
Financial estimateRevenue estimate
Valuation estimate
CSI International leadership team
Management profileNumber of profiles
Profiles2 records
CSI International subsidiaries and ownership
Company hierarchySubsidiaries22 records
CSI International funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CSI International M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CSI International
What does CSI International do?
CSI International is a global destination management representation company that serves as the international division of CSI DMC. It connects corporate clients with a curated network of 22+ DMC partners across 60+ destinations, providing destination-first advisory and coordination services for corporate events, incentive travel programs, and international meetings. The company acts as a centralized point of contact, sourcing and managing on-the-ground destination services through its partner network.
Is CSI International a public or private company?
CSI International is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CSI International founded?
CSI International was founded in 1996. It employs 1 to 10 people.
Where is CSI International based?
CSI International is headquartered in San Jose, CA, Canada, in the North America region.
How does CSI International make money?
One revenue line is on record: destination Management Representation Services.
Who are CSI International's main competitors?
Direct peers on record are BCD Meetings & Events, ConferenceDirect, HelmsBriscoe, CWT Meetings & Events, ACCESS Destination Services, ITA Group, Maritz Global Events, Hosts Global and Ovation Global DMC. American Express Global Business Travel (Meetings & Events) is listed as a broad incumbent.
Does CSI International have an API?
No public API is recorded for CSI International.
What industry is CSI International in?
CSI International's product category is Destination Management Services. Its primary akta.pro industry code is THAHADAA, Full-Service Destination Management (Ground Handling & Onsite Operations), with a secondary code of THAKAEAA, Inbound DMCs (Full-Service Ground Handling). Its NAICS code is 561920.