CSI International

What CSI International does

CSI International, founded in 1996 and headquartered in San Jose, California, is a privately held global destination management representation company and the international division of parent CSI DMC. The company serves as a coordination and advisory layer between North American corporate clients seeking international event, incentive travel, and meeting programs, and a curated portfolio of 22+ vetted Destination Management Company (DMC) partners spanning 60+ destinations across the Americas, Europe, Africa, Asia, the Middle East, and the South Pacific. Originally launched as Exclusive Destinations, the company rebranded to CSI International in 2018 to deepen integration with its US-based parent.

The core operating model is a destination-first advisory approach in which CSI International qualifies DMC partners based on operational strength, local access, and consistency of service, then matches clients with the appropriate destination partner for each program. Service scope covers corporate incentive trips, international meetings, team building experiences, conferences, and special events. Distribution combines enterprise field sales through CSI DMC's US office network (10+ locations and 115 event professionals) with channel delivery via the DMC partner network. Marketing is conducted through industry trade shows (IMEX America), industry associations (MPI, SITE), and content marketing. Pricing is destination- and program-specific under multi-year contracts; the company represents it does not add fees on top of partner pricing, implying revenue is derived from commissions, representation fees, or coordinated program management charges.

The business is privately held with no disclosed external funding, revenue, or ownership structure beyond its parent relationship with CSI DMC. Leadership consists of Founder & CEO Lynda Baum and Vice President Sales Brittany Rustman. Named enterprise customers include Teradata, Clyde Industries, and Elevate IME. Partner-level recognitions span EIC Sustainable Event Professional Certification, SITE Member of the Year, ADMEI Best CSR, World Travel Awards Best DMC, Travel+Leisure World's Best, and Travelife Certification.

Name

CSI International

Legal name

CSI International

Website

https://edestinations.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

CSI International is a privately held global destination management representation company and the international division of CSI DMC, connecting North American corporate clients with a curated network of 22+ vetted DMC partners across 60+ destinations worldwide for international events, incentive travel, and meetings.

Ownership category

akta.pro rank

Product category

Destination Management Services

NAICS

Convention and Trade Show Organizers (561920)

akta.pro primary industry

Full-Service Destination Management (Ground Handling & Onsite Operations) (THAHADAA)

akta.pro secondary industry

Inbound DMCs (Full-Service Ground Handling) (THAKAEAA)

Keywords

• Destination management services
• Corporate event planning
• Incentive travel programs
• International meeting planning
• DMC partnership network

Headquarters

HQ city

San Jose, CA

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Destination Management Representation Services: CSI International serves as the coordination point between clients seeking international event programs and DMC partners who deliver on-site services. The company facilitates introductions, manages relationships, and provides ongoing support across the program lifecycle.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

CSI International is a global destination management representation company that serves as the international division of CSI DMC. It connects corporate clients with a curated network of 22+ DMC partners across 60+ destinations, providing destination-first advisory and coordination services for corporate events, incentive travel programs, and international meetings. The company acts as a centralized point of contact, sourcing and managing on-the-ground destination services through its partner network.

Product overview

CSI International offers a curated portfolio of Destination Management Company (DMC) partnerships worldwide, providing global destination management solutions for corporate events, incentive travel, and meetings. The company serves as a representation and coordination layer between clients seeking destination expertise and its network of vetted DMC partners across six continents. Services include destination-first advisory, efficient sourcing, exclusive venue access, and curated familiarization programs. The company was founded in 1996 and rebranded to CSI International in 2018 as the international division of CSI DMC.

Differentiator

Problem solved

Functional benefit

Products and services

• International Destination Management Representation A centralized representation and advisory service that connects corporate clients with a vetted network of destination management companies across 60+ international destinations, acting as the single point of contact for destination-based event services.
• Corporate Incentive Travel Programs

Quantifiable outcome

• 250+ programs operated by top DMC partners annually with consistent quality
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and flagship.

• Next Level DMCcoreStrategic or Co-development Partner · 1 July 2026Next Level DMC becomes CSI International's newest partner, expanding the portfolio in one of Europe's most dynamic meeting and incentive destinations. Based in Amsterdam, the partnership strengthens CSI International's presence in the Netherlands with deep knowledge of Amsterdam, innovative thinking, and collaborative approach to program delivery.
• Hadler DMC ScandinaviacoreStrategic or Co-development Partner · 1 December 2024Strategic partnership combining CSI International's nearly 30 years in the global events arena with Hadler's deep-rooted local expertise across Denmark, Norway, Sweden, Finland, Iceland, and Faroe Islands. The partnership delivers seamless, high-quality incentives and events across the Nordic region, leveraging Hadler's 40+ years of experience and established local teams.
• Event Partners IrelandcoreStrategic or Co-development Partner · 1 January 2024Strategic partnership pairing CSI International's destination management expertise with Event Partners Ireland's local knowledge and proven track record delivering exceptional and award-winning incentive programs and corporate events in Ireland. EPI has an extensive presence in Ireland, solidifying its status as a preeminent DMC for nearly three decades.
• Asia ConciergecoreStrategic or Co-development Partner · 1 November 2023Asia Concierge joins CSI International's portfolio with offices in Vietnam, Thailand, Indonesia, Japan, Cambodia, Lao, Myanmar, and China. The partnership expands CSI International's global presence in Asia, with Asia Concierge's seasoned professionals known for distinctive skills, unparalleled local expertise, and proven track record in crafting exceptional journeys.
• Weichlein Meetings & IncentivescoreStrategic or Co-development Partner · 1 August 2023Strategic partnership with Weichlein Meetings & Incentives, a distinguished DMC based in Germany recognized worldwide for delivering exceptional event solutions. The collaboration responds to unprecedented interest and exceptional growth in the German Meetings, Incentive & Events Market, pooling expertise, resources, and creativity.
• Kipling EventscoreStrategic or Co-development Partner · 1 June 2021Kipling Events joins as CSI International's newest Destination Partner, bringing nearly 20 years of innovative ideas, strong visuals, and imaginative scenarios to destination management services in Greece. ISO 9001 accredited since 2008, Kipling Events has deep roots in the Greek market with excellent vendor relationships.
• 2B UKcoreStrategic or Co-development Partner · 1 January 20182B UK joins as Destination Partner, an innovative brand backed by award-winning industry professionals with offices in London and Scotland. The partnership provides unprecedented access and connected partnerships for meetings and incentive programs throughout the UK.
• CSI DMCflagshipStrategic or Co-development PartnerCSI International is the international division of CSI DMC, which began in 1987 as Capitol Services Inc. (CSI) in Washington, DC. Over 31+ years, CSI DMC has expanded across the US and internationally with 115 event professionals in strategic offices. The integration embodies shared values and simplifies united messaging for global clients.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BCD Meetings & Events: BCD Meetings & Events is one of the largest global meeting, incentive, and event management companies, serving enterprise clients with integrated program design and delivery across 50+ countries. It is directly comparable to CSI International as a full-service corporate event and incentive travel provider with similar customer base and global coordination model.
• ConferenceDirect: ConferenceDirect is a global meeting planning and hotel sourcing company serving corporate clients and associations. It is a direct peer because it sits in the same corporate meetings and event procurement value chain, addressing similar planner pain points around sourcing and coordination.
• HelmsBriscoe: HelmsBriscoe is the world's largest venue sourcing and meeting services company, with a global network of meeting planners supporting corporate clients. It is a direct peer in the corporate meetings sourcing and coordination category, addressing similar enterprise customer needs.
• CWT Meetings & Events: CWT Meetings & Events is a major global meeting and event management division of CWT, serving large multinational clients. It is a direct peer in the corporate event management and incentive travel space with overlapping enterprise customers and a global service delivery model.
• ACCESS Destination Services: ACCESS Destination Services is a global DMC company managing corporate events, incentives, and meetings across multiple continents. It is a direct peer in the DMC category, competing for the same enterprise incentive and meeting clients with comparable service offerings.
• ITA Group: ITA Group is a global engagement and incentive travel company focused on loyalty, incentive, and recognition programs for enterprise clients. It is a direct peer because it operates in the same corporate incentive travel and engagement category and serves similarly structured enterprise customers.
• Maritz Global Events: Maritz Global Events designs and delivers corporate meetings, incentives, and events worldwide for enterprise clients. It is a direct peer because it competes in the same corporate event and incentive travel category with comparable customer segments and a similarly global operating footprint.
• Hosts Global: Hosts Global is a global DMC and event services network with 60+ destination offices, focused on corporate events, incentives, and meetings. It is a direct peer with near-identical operating model to CSI International, coordinating enterprise programs through a network of local DMC operators.
• Ovation Global DMC: Ovation Global DMC is a destination management company network spanning 100+ destinations, focused on incentive travel, meetings, and events for corporate clients. It is the most structurally comparable peer to CSI International, offering a similarly curated global DMC coordination model for enterprise event planners.

Broad incumbents

• American Express Global Business Travel (Meetings & Events): Amex GBT's Meetings & Events division serves global enterprise clients with integrated meeting, event, and incentive travel services. It is a broad incumbent comparable to CSI International because it serves overlapping enterprise customers with a larger, more diversified portfolio of corporate travel and event capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/exclusive-destinations-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSI International