Council on Aging of Elkhart County, Inc.

What Council on Aging of Elkhart County, Inc. does

Council on Aging of Elkhart County, Inc. is a 501(c)-style nonprofit organization founded in 1975 and headquartered at 131 West Tyler St., Suite 1A, Elkhart, Indiana. It serves adults aged 55 and older across Elkhart County through a coordinated portfolio of eight programs: Transportation Services, In Home Care, Activity Center programs, Tax Preparation, Medicare Counseling, Medicare Savings Programs, Life Enrichment Programs, and a Resource Library/Referral service. The organization's stated mission is to support the aging of Elkhart County by providing services and resources that foster wellness, dignity, independence, and quality of life. Clients access services through an application-based registration process, and service delivery is direct-to-senior via scheduled pickups, in-home visits, and on-site counselors at multiple Elkhart and Goshen locations.

The organization is funded entirely through charitable donations, foundation grants, government funding, and community partnerships; services are provided at no direct cost to eligible seniors. Its go-to-market motion is community-led, relying on word-of-mouth, press coverage in local outlets (The Elkhart Truth, Goshen News, WNDU, ABC57, WSBT22, Senior Life), newsletter sign-ups, and partnerships with regional healthcare and social-service organizations including Beacon Health Systems, United Way of Elkhart County, REAL Services, SHIP (State Health Insurance Assistance Program), Heart City Health, and Goshen Health Foundation. The organization has approximately 10 employees, is led by Interim CEO Tina Fraley, and was recognized as a 2020 "Favorite Local Charity" by The Elkhart Truth's Best of Elkhart County. No proprietary technology, mobile application, or digital platform is in operation; service delivery is human-driven across all program areas.

Name

Council on Aging of Elkhart County, Inc.

Legal name

Council on Aging of Elkhart County, Inc.

Website

https://elkhartcoa.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1–10 employees

Short description

Council on Aging of Elkhart County, Inc. is a nonprofit serving seniors aged 55+ in Elkhart County, Indiana. Founded in 1975, it provides transportation, in-home care, Medicare counseling, tax preparation, activity center programs, and resource referrals funded through donations and grants.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYBPAGAEAF

Elder Services & Aging Support

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHSABANAK

Senior Social Clubs & Community-Based Day Programs (Non-Clinical)

Home & Personal Services/Elder Care & In-Home Care Services/Adult Day Care & Senior Day Programs

SECONDARYHSABAOAG

Social, Community & Senior Center Outings Transport

Home & Personal Services/Elder Care & In-Home Care Services/Senior Transportation & Escort Services

SECONDARYHLADAIAJ

Community-Based Senior Centers with Adult Day Services

Healthcare & Life Sciences/Elder Care & Long-Term Care/Adult Day Health Care & Senior Day Care

SECONDARYHLADALAK

Community Resources, Social Services & Transportation Coordination

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

Keywords

• Senior care services
• Aging in place
• In-home personal care
• Medicare counseling
• Senior transportation

Headquarters

HQ city

Elkhart, IN

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Grants: As a nonprofit organization, Council on Aging relies on charitable donations, foundation grants, and potentially government funding to support transportation services, in-home care, and other programs for seniors.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Council on Aging of Elkhart County delivers a suite of free services to seniors aged 55 and older across Elkhart County, including transportation to medical appointments, in-home personal care and home maintenance, an activity center, tax preparation support, Medicare counseling, Medicare Savings Program enrollment, life enrichment programs, and resource/referral services. Operations are funded by charitable donations, foundation grants, and community partnerships rather than direct client fees.

Product overview

Council on Aging of Elkhart County, Inc. is a non-profit social services organization offering a unified portfolio of senior care services. The organization provides Transportation Services, In Home Care, Activity Center programs, Tax Preparation, Medicare Counseling, Medicare Savings Programs, Life Enrichment Programs, and Resource Library/Referral services. These services are designed to support aging in place by fostering wellness, dignity, independence, and quality of life for seniors in Elkhart County, Indiana.

Differentiator

Problem solved

Functional benefit

Products and services

• Transportation Services Free transportation services for registered senior clients to access medical care and other essential destinations throughout Elkhart County.
• In Home Care

Quantifiable outcome

• Supporting independence and quality of life for seniors

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Beacon Health SystemscoreStrategic or Co-development PartnerBeacon Health Systems partners with Council on Aging to provide transportation services to residents throughout Elkhart County. Beacon is committed to providing high-quality healthcare services while fostering health education and compassionate relationships with patients and families.
• United Way of Elkhart CountycoreStrategic or Co-development PartnerUnited Way focuses on creating community-based and community-led solutions that strengthen the cornerstones for a good quality of life: education, financial stability and health.
• Goshen Health FoundationminorStrategic or Co-development PartnerThe mission of Goshen Health Foundation is to inspire generosity, invite individuals and organizations to become partners, help meet the needs of our community, and make the experience of giving transformational.
• REAL ServicescoreStrategic or Co-development PartnerREAL Services' mission is to assist in establishing a community in which those they serve can maintain their independence to the maximum degree possible and find meaning and satisfaction throughout their lives.
• SHIP (State Health Insurance Assistance Program)coreStrategic or Co-development PartnerSHIP is a free health benefits counseling service for Medicare beneficiaries and their families or caregivers. SHIP's mission is to educate, advocate, counsel and empower people to make informed healthcare benefit decisions. SHIP is an independent program funded by Federal agencies and is not affiliated with the insurance industry.
• Heart City HealthminorStrategic or Co-development PartnerHeart City Health is a premier healthcare network providing access to high quality preventive and primary care for our community.

Scale indicators1 record

Recent moves6 records

Expansion highlights2 records

Direct peers

• REAL Services: Northern Indiana-based Area Agency on Aging providing in-home care, transportation, and senior support services across a multi-county region. Listed as a core strategic partner of COA, with closely overlapping mission, service mix, and target population.
• CICOA Aging & In-Home Solutions: Indianapolis-based Area Agency on Aging delivering in-home care, transportation, meals, and care coordination to seniors across Central Indiana. Closely comparable operating model, funding structure, and service portfolio to COA.
• Meals on Wheels America: National nonprofit network providing home-delivered meals and wellness checks to seniors to support independence. Highly comparable nonprofit funding model, volunteer dependency, and aging-in-place mission, though narrower service scope.

Regional players

• Area Agency on Aging of Northwest Indiana: Regional Area Agency on Aging serving multiple counties in Northwest Indiana with information and assistance, caregiver support, and in-home services. Operates in an adjacent geography with a substantially similar mission and service model.

Broad incumbents

• AARP: Large national membership organization serving adults 50+ with advocacy, information resources, and community programs. Comparable target demographic and overlapping focus on Medicare navigation, tax assistance, and aging-in-place support.
• National Council on Aging (NCOA): National umbrella organization advocating for older adults and supporting a network of community-based aging services providers. Operates one tier above COA as a national convener, funder, and policy voice for the same beneficiary population.

Emerging players

• Senior Helpers: National franchise provider of in-home personal care, Alzheimer's and dementia care, and companion services for seniors. Comparable in-home care offering to COA's personal-care line, though operated as a fee-for-service private model rather than nonprofit.
• Comfort Keepers: International franchise network providing in-home care, companionship, and transportation services for seniors. Overlaps with COA's in-home care and transportation service lines, but operates commercially rather than as a community nonprofit.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/council-on-aging-of-elkhart-county-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Council on Aging of Elkhart County, Inc.