Empowered Living Choices

What Empowered Living Choices does

Empowered Living Choices (ELC) is an NDIS-registered disability support provider headquartered in Southport, Gold Coast, Queensland, founded in 2020 by CEO Courtney Scott. The company delivers 24/7 in-home care and a portfolio of seven core disability services — Supported Independent Living, Nursing Care, Community Access & Participation, In-Home Support, Specialised Disability Accommodation, Disability Employment & Support, and Support Coordination — across South East Queensland, with active service delivery in the Gold Coast, Brisbane, Ipswich, and Toowoomba. Care is led by an in-house Medical Manager (Registered Nurse) and supported by a workforce of over 70 dedicated staff, and the company has extended into real-estate-backed accommodation through The Empowerment Ranch, a four-dwelling, six-participant purpose-built community in Wilsonton, Toowoomba.

Name

Empowered Living Choices

Legal name

Empowered Living Choices

Website

https://empoweredlivingchoices.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS)

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (623990)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

Keywords

• NDIS disability support
• Supported independent living
• In-home nursing care
• Specialised disability accommodation
• Support coordination services

Headquarters

HQ city

Southport

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. NDIS Funded Disability Support Services: Government-funded disability support services through the National Disability Insurance Scheme (NDIS). ELC provides registered NDIS services including Supported Independent Living, Nursing Care, In-Home Support, Community Access, Disability Employment Support, and Support Coordination, all funded through participant NDIS plans.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Empowered Living Choices is an NDIS-registered provider specialising in 24/7 in-home care for participants on the NDIS. The company delivers seven core disability support services: Supported Independent Living (SIL), Nursing Care, Community Access & Participation, In Home Support, Specialised Disability Accommodation (SDA), Disability Employment & Support, and Support Coordination. All services are clinically overseen by Registered Nurses and supported by a real-time care monitoring system and GPS-enabled roster management.

Product overview

Empowered Living Choices (ELC) is an NDIS-registered provider offering a unified portfolio of disability support services centered around 24/7 in-home care. The core service offering comprises seven interconnected services: Supported Independent Living (SIL) providing residential support; Nursing Care delivering clinical oversight; Community Access & Participation enabling social engagement; In Home Support for daily assistance; Specialised Disability Accommodation (SDA) offering purpose-built accessible housing; Disability Employment & Support for vocational assistance; and Support Coordination for NDIS navigation. The company also operates The Empowerment Ranch, a boutique community development in Toowoomba. All services are underpinned by holistic, person-centred care led by Registered Nurses, with real-time monitoring technology and GPS-enabled roster management.

Differentiator

Problem solved

Functional benefit

Brands

• The Empowerment Ranch: A boutique accommodation community featuring four high-quality dwellings for 6 participants located in Wilsonton, Toowoomba. The ranch offers purpose-built accessible homes with two 2:1 homes and two 1:1 villas, designed for independence, connection, and personalised 24/7 care.

Products and services

• Supported Independent Living (SIL) A residential support service giving NDIS participants the freedom to live life on their terms with the right support at hand, led by a dedicated Registered Nurse and qualified support workers who collaborate to create individualized care plans respecting choices and pace of progress.
• Nursing Care Clinical support service overseen by an in-house Medical Manager (experienced Registered Nurse) providing comprehensive, clinically sound care grounded in empathy and respect for NDIS participants with higher-level medical needs.
• Community Access & Participation Service breaking down barriers to enable NDIS participants to explore, socialize, and learn new skills through tailored outings and activities, with support workers trained in safe travel and mobility assistance.
• In Home Support Day-to-day assistance helping NDIS participants stay independent in familiar surroundings while pursuing personal aspirations, including personalized daily care, goal-focused approach, and holistic well-being support.
• Specialised Disability Accommodation (SDA) Quality homes blending comfort, independence, and accessibility, thoughtfully designed to foster community while respecting individual privacy and autonomy with purpose-built designs and assistive technologies.
• Disability Employment & Support Service helping NDIS participants identify interests, develop job-ready skills, and connect with potential employers through individual career planning, skill development, on-the-job assistance, and continuous career growth support.
• Support Coordination Expert guidance service pairing NDIS participants with experienced coordinators who help navigate the NDIS, understand plans, explore options, and connect with trusted providers, available in limited capacity.
• The Empowerment Ranch A boutique community development featuring four high-quality dwellings (two 2:1 homes and two 1:1 villas) for 6 participants located in Wilsonton, Toowoomba, designed for independence, connection, and personalised 24/7 care with animal therapy and community gardens.

Quantifiable outcome

• Transformed participant from severe depression, near paralysis, constant anxiety to independent eating, full conversations, and mobility within supported living
• +1 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• BlueCare (UnitingCare Queensland): Large Queensland-based community services arm of UnitingCare, offering disability, aged, and community care. Overlaps with ELC on in-home disability support and SIL, but operates at much larger scale with broader service breadth.
• Wesley Mission Queensland: Large Queensland community services organization offering NDIS disability support, aged care, and family services. Comparable in-home support and SIL offerings across SEQ, but as a broader community services incumbent.
• Cerebral Palsy Alliance: Specialist disability provider focused on cerebral palsy and physical disabilities, offering therapy, accommodation, and assistive technology. Comparable high-acuity physical disability focus to ELC, with a broader therapy-led model.

Direct peers

• Achieve Australia: NDIS-registered disability provider in NSW/QLD delivering accommodation, daily living support, therapy, and community participation services. Comparable to ELC in service mix and focus on participants with complex physical and intellectual disabilities.
• Multicap: Queensland-headquartered NDIS provider specializing in high-support accommodation, in-home support, and community access for people with intellectual and physical disabilities. Strong geographic overlap with ELC across SEQ and similar high-acuity focus.
• Aruma: Major national NDIS provider offering supported independent living, accommodation, community and employment services. Highly comparable to ELC in service breadth, NDIS registration model, and participant-centric care philosophy.
• Sunnyfield: NDIS-registered disability provider offering accommodation, community participation, employment, and daily living support across QLD, NSW, and VIC. Highly comparable service portfolio and NDIS-funded delivery model.
• Life Without Barriers: Australia's largest NDIS and community services provider, delivering disability support, out-of-home care, and aged care. Direct competitor on SIL, in-home support, and SDA services with similar NDIS-funded business model.
• Northcott: One of Australia's largest NDIS-registered disability service providers, offering SIL, in-home support, community access, and therapy services across NSW and QLD. Direct overlap with ELC's 7-service portfolio, NDIS funding model, and focus on participants with complex needs.

Emerging players

• Mable Technologies: NDIS-registered marketplace/platform connecting participants with support workers. Adjacent competitor to ELC's traditional service delivery model — represents the platform-based alternative in in-home disability support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/empowered-living-choices

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empowered Living Choices