Chief Telecom Inc.
Chief Telecom Inc. is a Taipei-based, carrier-neutral data center and telecom infrastructure provider majority-owned by Chunghwa Telecom, operating multiple IDC facilities in Taiwan that host over 90% of the country's submarine cable terminations and serve global carriers, hyperscalers, and enterprises with colocation, cloud exchange, networking, and voice services.
- Company typePrivate
- Founded1991
- HeadquartersTaipei, Taiwan
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Chief Telecom Inc. does
Chief Telecom Inc. is a Taipei-headquartered, carrier-neutral data center and telecommunications infrastructure provider founded in 1991 and majority-owned (70%+) by Chunghwa Telecom since 2006. The company operates four IDC buildings in Neihu District, Taipei — L.Y. Building, LY2 AI Datacenter, H.D. Building, and T.F. Building — with over 90% of Taiwan's submarine cable terminations concentrated in the LY facilities, positioning Chief as the largest neutral IDC provider and an Asian telecommunications hub. Its core technology stack consists of carrier-neutral data center infrastructure combined with three exchange platforms: the Chief Cloud eXchange (CCX) for direct private connections to the five top global hyperscalers (AWS, Azure, Google Cloud, IBM Cloud, Oracle), the Taipei Internet Exchange (TPIX) — the largest IX in Taiwan — and dedicated submarine and voice exchange centers.
The business model combines managed colocation and interconnection services with subscription-based cloud, data, and voice offerings. Revenue streams span IDC colocation (cabinets, cages/suites, interconnection, customized power, managed services), cloud services (IaaS via the Cloud Computing Platform, CCIS S3-protocol cloud storage, CCX cloud exchange, and cloud security including WAF and VM protection), enterprise data networking (MPLS-VPN, dedicated internet, IPLC/IEPL, Google VPP), and voice services (ISR Wholesale Voice across Asia Pacific, VoIP, enterprise voice). Go-to-market is sales-led through a Greater China enterprise field sales team offering integrated network topology and project planning. Customer segments are global carriers and telecom providers, submarine cable operators, hyperscalers and cloud providers, internet content providers, and global enterprises — supported by an extensive certification portfolio (ISO 27001/27011/27017/27018/50001, PCI-DSS, DCOS-4).
In 2026, Chief has shifted strategic emphasis toward AI-era infrastructure, announcing over NT$3 billion for a fourth AI Datacenter, partnerships with Japan-based Green IDCs for an Asia AI Computing Corridor, a co-developed Enterprise Private On-Premises Agentic AI Platform with MoBagel and Qualcomm, and a Godshield Pro DDoS protection service with Radware. The company is also subject to a June 2026 government investigation regarding a colocation customer's suspected illegal AI equipment export, an emerging risk for its AI infrastructure positioning.
Chief Telecom Inc. firmographics
Firmographics- Name
- Chief Telecom Inc.
- Legal name
- Chief Telecom Inc.
- Website
- https://en.chief.com.tw
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Chief Telecom Inc. is a Taipei-based, carrier-neutral data center and telecom infrastructure provider majority-owned by Chunghwa Telecom, operating multiple IDC facilities in Taiwan that host over 90% of the country's submarine cable terminations and serve global carriers, hyperscalers, and enterprises with colocation, cloud exchange, networking, and voice services.
- Ownership category
- akta.pro rank
Chief Telecom Inc. industry classification
Industry- Product category
- Data Center & Telecommunications Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), All Other Telecommunications (5178)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Carrier Hotels & Network-Dense Colocation (HDABACAE)
- akta.pro secondary industries
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Data Center Interconnection (DCI) & Cross-Connects (HDABALAB), Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)
Keywords
Where Chief Telecom Inc. is headquartered
LocationHeadquarters
- HQ city
- Taipei
- HQ country
- Taiwan
- HQ region
- Asia
Offices5 records
Markets served
Chief Telecom Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- IDC Services: Colocation services including cabinets, space/cages and suites, interconnection, customized power, and managed services. Multiple IDC buildings in Taipei including L.Y. Building, LY2 AI Datacenter, H.D. Building, and T.F. Building.
- Cloud Services: Cloud computing platform (IaaS), Chief Cloud Integrated Storage Service (CCIS), Chief Cloud eXchange (CCX) connecting to major cloud providers, and cloud security services including WAF and VM security.
- Data Services: Enterprise networking solutions (MPLS-VPN, ADSL-VPN, Tunnel VPN, SSL VPN), dedicated internet access, domestic leased line, fiber-optic network service, IPLC/IEPL, and Google Gold-Tier VPP.
- Voice Services: ISR Wholesale Voice service for telecommunication companies with competitive prices and high quality routes in Asia Pacific, VoIP services (070), and enterprise voice solutions.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Chief Telecom Inc. product offering
Product offeringCore offering
Chief Telecom Inc. operates a carrier-neutral telecommunications and data center platform providing IDC colocation, cloud exchange (CCX), enterprise networking, voice, and internet exchange services for carriers, cloud providers, ISPs, and enterprises across Asia Pacific. Its portfolio spans multiple Taipei-based data centers (including the LY2 AI Datacenter), cloud IaaS and storage (CCIS), private connections to the top global hyperscalers, and exchange platforms such as TPIX, a submarine cable exchange, and a voice exchange.
Product overview
Chief Telecom Inc. is a carrier-neutral telecommunications and data center service provider founded in 1991, offering a comprehensive portfolio of network, cloud, and voice solutions. The core offerings include IDC (Internet Data Center) services with multiple facilities including the AI Datacenter LY2, the Chief Cloud eXchange (CCX) platform providing private cloud connections to Azure, AWS, Google Cloud, IBM Cloud, and Oracle Cloud, enterprise networking solutions (MPLS-VPN, SSL VPN, dedicated internet), voice services (wholesale voice, VoIP, enterprise voice), and internet exchange services (TPIX). The company serves as a neutral exchange hub for carriers, ISPs, content providers, and enterprises across the Asia-Pacific region.
Differentiator
Problem solved
Functional benefit
Brands
- Chief Cloud eXchange (CCX): Cloud exchange center providing direct connections to major cloud providers including AWS, Azure, Google Cloud, IBM Cloud, and Oracle
- Taipei Internet Exchange (TPIX)
- LY2 AI Datacenter
- ISR Wholesale Voice
- SurveyCake
- ArkEase Pro
Products and services
- IDC Service Carrier-neutral data center service offering colocation, cabinets, cage/suites, interconnection, customized power, and managed services across multiple IDC buildings in Taipei for carriers, ISPs, CSPs, and enterprises.
- Chief Cloud eXchange (CCX) Cloud exchange platform providing cross-regional, cross-platform private cloud connections of up to 10Gbps directly to AWS, Microsoft Azure, Google Cloud, IBM Cloud, and Oracle Cloud.
- Cloud Computing Platform IaaS cloud computing platform offering computing services, value-added cloud capabilities, and integrated storage via Chief Cloud Integrated Storage Service (CCIS) for enterprise workloads.
- Chief Cloud Integrated Storage Service (CCIS) S3-protocol cloud data storage and backup service delivered on Intel cloud technology, offering scalable, high-performance enterprise storage.
- Enterprise Networking Solution Enterprise data network portfolio including MPLS-VPN, ADSL-VPN, Tunnel VPN, SSL VPN, and managed CPE services for connecting distributed sites.
- Internet Access Solutions Internet access services including Dedicated Internet Access (DIA), an Internet Marketplace, and a DIA test platform for enterprise customers.
- International and Domestic Circuit Domestic leased line, fiber-optic network service, and IPLC/IEPL international private line services providing domestic and cross-border dedicated connectivity.
- ISR Wholesale Voice Wholesale voice service offering competitive pricing and high-quality routes in Asia Pacific for telecommunication companies needing international termination.
- VoIP Services (070) Voice over IP telephone services delivered on the 070 number range for cost-effective business and consumer calling.
- Enterprise Voice Enterprise voice communication solutions providing corporate telephony and unified voice services for organizations.
- Taipei Internet Exchange (TPIX) Largest neutral Internet Exchange Center in Taiwan, located in Chief Telecom's LY Building, providing high-quality and secure Internet exchange peering services.
- Submarine Exchange Center Submarine cable exchange platform providing international connectivity and interconnection for submarine cable providers and global carriers.
- Voice Exchange Center Voice telecommunications exchange center supporting domestic and international voice traffic exchange among carriers and service providers.
- Cloud Security Services Cloud security offerings including Cloud Web Application Firewall (WAF), Cloud VM Information Security Protection, and Professional Information Security Solutions for cloud-hosted workloads.
- LY2 AI Datacenter State-of-the-art AI datacenter interconnected with submarine cables, CSPs, and ISPs via optical fiber loops, providing IDC colocation and network connection for AI and high-density workloads.
Quantifiable outcome
- High reliability with carrier-neutral position enabling multiple carrier selection
- +2 more outcomes
Companies that use Chief Telecom Inc.
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles3 records
Chief Telecom Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability1 record
Feature5 records
Chief Telecom Inc. partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and minor.
- MoBagelcoreCollaboration with MoBagel and Qualcomm regarding Enterprise Private On-Premises Agentic AI Platform Services, combining Chief's IDC infrastructure with AI platform capabilities.
- Green IDCs (Japan)coreStrategic partnership with Japan-based Green IDCs to advance multinational AIDC (AI Datacenter) deployment and establish an Asia AI Computing Corridor.
- RadwarecoreStrategic partnership to introduce 'Godshield Pro' DDoS Protection Service, providing advanced distributed denial of service protection for enterprise customers.
- QualcommcoreEnterprise Private On-Premises Agentic AI Platform Services collaboration with MoBagel and Chief Telecom, leveraging Qualcomm's technology for AI workloads.
- Microsoft AzurecoreChief Cloud eXchange (CCX) provides Microsoft Azure ExpressRoute connectivity, enabling enterprises to establish dedicated private connections to Azure cloud services with high reliability and speed.
- Amazon Web ServicescoreAWS Direct Connect via CCX provides dedicated network connections between enterprise infrastructure and AWS, bypassing public internet for improved performance and security.
- Google CloudcoreGoogle Cloud Interconnect via CCX enables enterprises to connect directly to Google Cloud with high availability and up to 10Gbps speeds.
- IBM CloudcoreIBM Cloud Direct Link via CCX provides dedicated connectivity to IBM Cloud services for enterprise workloads.
- Oracle CloudcoreOracle FastConnect via CCX provides private connectivity to Oracle Cloud Infrastructure with low latency and consistent network performance.
- BT (British Telecom)minorGlobal carrier partner utilizing Chief Telecom's carrier-neutral facilities for interconnection and bandwidth services.
- Chunghwa TelecomcoreMajority shareholder (70%+) with IDC provider partnership. Chunghwa Telecom utilizes Chief's neutral facilities while maintaining independence.
- PCCWminorGlobal carrier partner providing telecommunications services through Chief Telecom's exchange platforms.
- KDDIminorGlobal carrier and IDC provider partner utilizing Chief's carrier-neutral infrastructure.
- OrangeminorGlobal carrier partner for international telecommunications services.
- IntelcorePowered by Intel Cloud Technology program - Chief Telecom is the first cloud service provider in Greater China to obtain this badge, validating CCIS cloud storage technology using Intel hardware.
- Reliance GlobalcomminorSubmarine cable provider and global carrier partner.
- PACNETminorSubmarine cable provider and global carrier partner.
- Asia Pacific TelecomminorLocal Taiwan telecom provider utilizing Chief's neutral IDC facilities.
- Far EastoneminorLocal Taiwan telecom provider as local provider partner.
- TWMminorLocal Taiwan telecom provider as local provider partner.
- SeagatecoreCCIS cloud storage service utilizes Seagate enterprise hard drives for high-performance, reliable cloud data storage.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Chief Telecom Inc. competitors and assessment
Company assessmentBroad incumbents
- KDDI: Major Japanese carrier and global operator with TELEC data center subsidiary and submarine cable assets. Comparable to Chief in combining carrier services, data center operations, and submarine cable exchange across APAC, and is an existing Chief channel partner.
- Chunghwa Telecom: Chief Telecom's 70%+ parent and the largest telecom operator in Taiwan. Comparable as a Taiwanese telecom incumbent with overlapping enterprise networking, voice, and data center services, but operates at a much larger scale and across retail/mobile segments where Chief does not.
- NTT Communications (NTT Data): Major APAC carrier and data center operator with submarine cable assets and Tier-1 IP backbone. Comparable to Chief in integrating submarine cable exchange, carrier interconnection, and managed network services for enterprises across Asia Pacific.
- Far EasTone Telecommunications: Major Taiwanese telecom operator offering enterprise ICT, cloud, and data center services. Comparable as a Taiwan-based competitor in enterprise networking and IDC, leveraging its own carrier footprint rather than a carrier-neutral positioning.
- Digital Realty: Global colocation and interconnection provider with PlatformDIGITAL offering direct cloud onramps. Comparable in offering carrier-neutral IDC and direct cloud connectivity to AWS, Azure, Google Cloud, IBM, and Oracle — the same hyperscalers Chief anchors CCX on — but at much larger global scale.
- Equinix: Global leader in carrier-neutral colocation and interconnection (Equinix Fabric, Internet Exchange). Directly comparable to Chief's carrier-neutral, network-dense colocation and exchange business model, but at a multi-region global scale versus Chief's Taiwan-focused footprint.
- Taiwan Mobile (TWM): One of Taiwan's largest mobile and fixed-line telecom operators with enterprise ICT and data center services. Directly comparable in serving Taiwan enterprise customers with networking, voice, and data center offerings, but competes with Chief from a retail-mobile-driven base rather than a carrier-neutral exchange position.
Emerging players
- AirTrunk: Asia-Pacific hyperscale data center specialist with major campuses in Singapore, Tokyo, Sydney, Hong Kong, and Malaysia. Comparable to Chief's LY2 AI Datacenter strategy as a regional AI/cloud-focused colocation provider, but at a scale and capital base centered on hyperscale tenants rather than carrier exchange.
Regional players
- Chief Cloud eXchange equivalent: Console Connect (PCCW): PCCW's software-defined interconnect platform providing direct cloud connectivity and global network exchange. Comparable to Chief Cloud eXchange (CCX) in delivering multi-cloud direct connections across the top hyperscalers, and an existing Chief channel partner; competes for the same Asia-Pacific enterprise multi-cloud connectivity spend.
- Asia Pacific Telecom (APT): Taiwanese fixed-line and mobile operator with enterprise data and IDC services. Comparable to Chief's enterprise data and voice service portfolio, but with a smaller infrastructure footprint and no carrier-neutral exchange platform of comparable scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Chief Telecom Inc. social profiles
Digital presenceChief Telecom Inc. compliance and trust
Trust signalCompliance6 records
Chief Telecom Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chief Telecom Inc. leadership team
Management profileNumber of profiles
Chief Telecom Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chief Telecom Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chief Telecom Inc.
What does Chief Telecom Inc. do?
Chief Telecom Inc. operates a carrier-neutral telecommunications and data center platform providing IDC colocation, cloud exchange (CCX), enterprise networking, voice, and internet exchange services for carriers, cloud providers, ISPs, and enterprises across Asia Pacific. Its portfolio spans multiple Taipei-based data centers (including the LY2 AI Datacenter), cloud IaaS and storage (CCIS), private connections to the top global hyperscalers, and exchange platforms such as TPIX, a submarine cable exchange, and a voice exchange.
Is Chief Telecom Inc. a public or private company?
Chief Telecom Inc. is a private company. It is classified as corporate owned and is currently operating.
When was Chief Telecom Inc. founded?
Chief Telecom Inc. was founded in 1991. It employs 101 to 250 people.
Where is Chief Telecom Inc. based?
Chief Telecom Inc. is headquartered in Taipei, Taiwan, in the Asia region.
How does Chief Telecom Inc. make money?
Four revenue lines are on record. IDC Services are the primary driver. The others are cloud Services, data Services and voice Services.
Who are Chief Telecom Inc.'s main competitors?
Broad incumbents on record are KDDI, Chunghwa Telecom, NTT Communications (NTT Data), Far EasTone Telecommunications, Digital Realty, Equinix and Taiwan Mobile (TWM). AirTrunk is listed as an emerging player. Regional players are Chief Cloud eXchange equivalent: Console Connect (PCCW) and Asia Pacific Telecom (APT).
Does Chief Telecom Inc. have an API?
No public API is recorded for Chief Telecom Inc..
What industry is Chief Telecom Inc. in?
Chief Telecom Inc.'s product category is Data Center & Telecommunications Services. Its primary akta.pro industry code is HDABACAE, Carrier Hotels & Network-Dense Colocation, with a secondary code of HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 518 and its SIC code is 4899.