Euroherc osiguranje d.d.

What Euroherc osiguranje d.d. does

Euroherc osiguranje d.d. is a privately held non-life insurance company headquartered in Sarajevo, Bosnia and Herzegovina, founded in 1992 with private capital as the originating entity of Koncern Agram (Agram Group). The company underwrites a comprehensive non-life insurance portfolio covering motor vehicle insurance (compulsory auto liability and full casco), property insurance including the branded DOMOS home package, fire and other risks coverage, travel health insurance, cargo and transport insurance, general and professional liability for lawyers, notaries, court experts, aircraft owners and carriers, personal accident insurance, and voluntary health insurance delivered through its wholly-owned subsidiary Poliklinika Agram.

Euroherc distributes its products through a hybrid model combining 6 modernly equipped branches and more than 100 sales points staffed by insurance advisors, supplemented by an online web shop (prodaja.euroherc.ba) for direct policy purchase. The company employs approximately 380 people and holds an estimated 10.07% market share in Bosnia and Herzegovina's non-life insurance market, supported by 30 years of continuous operation. Service differentiation includes a no-claim bonus system scaling to 50%, the Zaštita bonusa add-on, franchise options on casco policies, and the ZONA roadside assistance partnership with Oryx Assistance extending across Bosnia and Herzegovina, Croatia, Serbia, Montenegro, Slovenia, and broader Europe via ZONA Europa.

The revenue model is subscription-style recurring non-life insurance premiums across multiple product categories, with annual billing, installment plans via partner banks, and discounts for multi-year policies (4-7% for 2-5 year casco terms), single-payment kasko (5%), and DOMOS home coverage (10%). Pricing is risk- and coverage-based. The company is led by a Management Board chaired by President prof. dr. sc. Semiha Repak with member Josip Knezović, overseen by a Supervisory Board of five members chaired by doc. dr. sc. Davor Martinović. No external investors, public listing, or funding rounds are disclosed in the source materials.

Name

Euroherc osiguranje d.d.

Legal name

Euroherc osiguranje d.d.

Website

https://euroherc.ba

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Euroherc osiguranje d.d. is a Sarajevo-based non-life insurance company founded in 1992, serving individual and business policyholders across Bosnia and Herzegovina through 6 branches and 100+ sales points with motor, property, travel, liability, accident, and health insurance products, holding roughly 10% domestic market share.

Ownership category

akta.pro rank

Product category

Non-Life Insurance

NAICS

Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Fire, Marine & Casualty Insurance (6331), Insurance Carriers, Nec (6399)

akta.pro primary industry

Personal Auto Insurance (FSAJAMAA)

akta.pro secondary industries

Commercial Auto & Fleet Insurance (FSAJAMAB), Travel & Accident (Non-Life) Insurance (FSAJAMAN)

Keywords

• Non-life insurance
• Auto liability insurance
• Casco vehicle insurance
• Property insurance
• Travel health insurance

Headquarters

HQ city

Sarajevo

HQ country

Bosnia & Herzegovina

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Non-life insurance premiums: Core revenue from insurance premiums across multiple categories including motor vehicle insurance (auto liability, casco), property insurance (DOMOS home insurance), travel insurance, transport insurance, liability insurance, accident insurance, and voluntary health insurance.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Euroherc osiguranje d.d. is a non-life insurance company selling a broad portfolio of insurance policies across Bosnia and Herzegovina, including mandatory auto liability, full casco vehicle insurance, home/property (DOMOS), travel health, cargo/transport, professional and general liability, personal accident, and voluntary health insurance. Products are sold via 6 branches, 100+ sales points, and an online web shop, with claims processing and roadside assistance as core service operations.

Product overview

Euroherc osiguranje d.d. is a non-life insurance company operating since 1992 as part of the Agram Group, offering a comprehensive portfolio of insurance products through 6 branch offices and over 100 sales locations across Bosnia and Herzegovina. The product portfolio centers on vehicle insurance (autoodgovornost compulsory third-party liability, autokasko comprehensive, and various add-on modules like Nezgoda Zona Plus, ZONA roadside assistance, and bonus protection), property insurance (DOMOS home insurance, fire and other risks), travel insurance, cargo/transport insurance, liability insurance (general and professional for lawyers, notaries, court experts, carriers, aircraft owners), and personal accident and health insurance. The company provides these products through a network of insurance advisors and modernly equipped branch offices.

Differentiator

Problem solved

Functional benefit

Brands

• DOMOS: Comprehensive property insurance package covering buildings and household contents against natural and human-caused risks including earthquake, fire, flood, burglary, and glass breakage.
• ZONA
• ZONA Europa
• Nezgoda Zona Plus
• AO Plus
• DRUGI AUTO
• Extra Driver Package

Products and services

• Autoodgovornost (Auto Liability Insurance) Compulsory third-party liability insurance for motor vehicle owners in Bosnia and Herzegovina, covering damages caused to third parties including death, bodily injury, health impairment, and property damage.
• Autokasko (Auto Casco Insurance) Comprehensive voluntary vehicle insurance covering damages from traffic accidents, theft, natural disasters (hail, storm, flood), fire, lightning, explosion, and malicious acts by third parties. Franchise options of 300/600/1200 KM available, plus full coverage without theft risk.
• DOMOS (Home Insurance Package) Comprehensive home and household contents insurance package covering houses and apartments against natural disasters, fire, theft, water damage, burglary, and glass breakage, with options for new value coverage and full sum insured without limits.
• Fire and Other Risks Insurance (Osiguranje od požara i drugih rizika) Standalone property insurance covering fire, lightning, and explosion, with optional extensions for flooding, landslides, snow avalanches, and other natural hazards.
• Travel Health Insurance (Putničko zdravstveno osiguranje) Travel health insurance for individuals, families, and groups traveling abroad, covering medical emergencies including hospitalization, emergency surgery, dental treatment, and medical repatriation.
• Cargo/Transport Insurance (Transportno osiguranje) Insurance for goods in transit covering both international and domestic transport by road, rail, sea, and air against all risks or basic risks.
• General Liability Insurance (Opća odgovornost) Coverage for civil non-contractual liability for damages from death, bodily injury, health impairment, and property damage caused to third parties.
• Professional Liability Insurance (Profesionalna odgovornost) Professional liability coverage tailored for lawyers, notaries, court experts, aircraft owners, and transport carriers with varying coverage limits.
• Personal Accident Insurance (Osiguranje osoba od posljedica nezgode) Individual and collective accident insurance covering death, permanent disability, medical expenses, and hospitalization, with options for 24-hour coverage.
• Voluntary Health Insurance (Dobrovoljno zdravstveno osiguranje) Voluntary health insurance delivered through Poliklinika AGRAM, offering Classic and Exclusive programs with systematic examinations and personalized medical services using modern diagnostic equipment.
• ZONA — Roadside Assistance 24/7 roadside assistance package providing technical help including tire changes, fuel delivery, vehicle transport, replacement vehicle, and hotel accommodation across Bosnia and Herzegovina, Croatia, Serbia, Montenegro, and Slovenia.
• ZONA Europa — Extended Roadside Assistance Extended road assistance package valid across all of Europe, including vehicle transportation, replacement vehicle, and emergency services.
• Extra Driver Package (Premium driving package) Premium bundled driver protection package combining windshield kasko, ZONA roadside assistance, driver kasko for at-fault accidents, bonus protection, and legal protection.

Quantifiable outcome

• 10.07% market share in non-life insurance in Bosnia and Herzegovina
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Poliklinika AGRAMcoreStrategic or Co-development PartnerEuroherc provides voluntary health insurance programs through Poliklinika AGRAM, offering unique medical services with modern equipment and individualized approach from highly educated medical staff. The health program includes Classic and Exclusive insurance packages.
• Oryx AssistancecoreTechnology or IntegrationRoadside assistance services provider for ZONA (road assistance) and DOMOS (home assistance) services. Provides 24/7 emergency assistance including vehicle transport, replacement vehicle, and other support services.
• Agram Group (Koncern Agram)coreStrategic or Co-development PartnerEuroherc is a founding company of the Agram Group (Koncern AGRAM), established with private capital in 1992. The group includes multiple insurance and financial services companies.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Triglav osiguranje: Slovenia-headquartered regional insurance group operating across CEE including the Balkans. Comparable as a multi-line non-life insurer with similar product breadth and advisor-led distribution, though operating in different geographies.
• Dunav osiguranje: Major Serbian non-life and life insurer with regional presence across former Yugoslav markets. Comparable product portfolio (motor, property, liability, accident) but operates primarily in Serbia rather than BiH.
• Croatia osiguranje: Largest Croatian insurance company and a regional incumbent with extensive non-life and life operations across former Yugoslavia markets. Comparable to Euroherc as a legacy multi-line carrier with strong brand, though operating primarily in Croatia.

Direct peers

• GRAWE osiguranje (BiH): Subsidiary of Austrian GRAWE Group operating in BiH, providing non-life and life insurance. Competes with Euroherc in motor, property, and personal lines within Bosnia and Herzegovina.
• Adriatic osiguranje: One of the leading non-life insurance carriers in Bosnia and Herzegovina, offering motor, property, and liability coverage. Direct competitor to Euroherc in the BiH market.
• ASA Osiguranje: BiH non-life insurance company part of ASA Group, offering motor, property, and travel insurance. Competes directly with Euroherc for the same policyholders in BiH.
• Wiener Stadtische osiguranje (BiH): BiH arm of Vienna Insurance Group offering motor, property, casualty, and personal insurance. Competes with Euroherc across the same domestic market with the backing of a larger CEE insurance group.
• UNIQA osiguranje (BiH): BiH arm of Austrian UNIQA Insurance Group offering non-life and life insurance. A direct competitor to Euroherc with broader regional backing and larger capital base.
• Generali osiguranje (BiH): Local entity of global insurer Generali, offering motor, property, and personal insurance products in BiH. Competes directly with Euroherc across the same customer segments.
• Sarajevo osiguranje: Historic BiH non-life insurer headquartered in Sarajevo. Competes with Euroherc across motor liability, casco, property, and personal accident lines within the same country.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Customer concentration

• LinkedInlinkedin.com/company/euroherc-osiguranje-d-d

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Euroherc osiguranje d.d.