Eventim USA

What Eventim USA does

Eventim USA operates the US operations of CTS EVENTIM, a German-based global ticketing conglomerate with presence in over 25 countries. Structured as EVENTIM USA LLC and headquartered in New York, the company runs a direct-to-consumer ticketing platform at eventim.com with native iOS and Android applications, selling tickets for concerts, festivals, theater, sports, and comedy events to individual consumers across all 50 US states. The technology stack supports multiple ticket delivery methods including Print@Home, mobile/in-app delivery, Will Call, US Mail, and Courier, alongside the EVENTIM.Exchange secondary marketplace for verified ticket resale. Supporting products include TicketAlarm (notification service), Fan Bonus (loyalty rewards), a B2B portal at eventimb2b.com for venues and promoters, the See Tickets sub-brand for smaller venues, and a Deeplink Generator for affiliate partners.

Name

Eventim USA

Legal name

EVENTIM USA LLC

Website

https://eventim.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Eventim USA is the US subsidiary of German ticketing conglomerate CTS EVENTIM, operating a direct-to-consumer online and mobile ticketing platform for concerts, festivals, sports, and theater, supplemented by a resale marketplace and B2B services for venues and promoters.

Ownership category

akta.pro rank

Product category

Live Event Ticketing Services

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)

SIC

Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)

Keywords

• Live event ticketing
• Concert ticket sales
• Ticket resale marketplace
• Event management software
• Venue ticketing services

GTM type

B2B and B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Primary Ticket Sales: Eventim acts as an agent for Rights Holders (venues, artists, promoters) selling allocated tickets. Revenue is generated through per-ticket service fees, per-order processing fees, and delivery fees. Prices are set by Rights Holders, not Eventim.
2. Ticket Resale (EVENTIM.Exchange): Facilitates secondary market ticket sales between users. Eventim collects a sales commission in addition to standard service fees and processing charges on each resale transaction.
3. Service and Delivery Fees: Additional revenue streams including order processing fees, delivery fees (Print@Home, US Mail, Courier), and applicable taxes collected at point of sale.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Eventim USA operates an online ticketing platform through eventim.com and mobile applications, selling authorized primary tickets for concerts, festivals, sports, theater, and attractions on behalf of venues, artists, and promoters. It also offers the EVENTIM.Exchange resale marketplace for secondary ticket transactions, B2B ticketing infrastructure for event organizers at eventimb2b.com, and supporting tools such as TicketAlarm notifications and the Fan Bonus loyalty program.

Product overview

Eventim USA operates a unified online ticketing platform with primary ticket sales at its core, supplemented by the EVENTIM.Exchange resale marketplace. The company offers a consumer-facing website and mobile apps for ticket purchasing, paired with B2B services (eventimb2b.com) for event organizers. Additional offerings include TicketAlarm notification alerts, the Fan Bonus loyalty program, and a Deeplink Generator for affiliate partners. The See Tickets sub-brand is also used for certain events and venues.

Differentiator

Problem solved

Functional benefit

Brands

• See Tickets: Ticket sales platform integrated with Eventim USA for venue and artist ticketing
• EVENTIM.Exchange
• TicketAlarm
• Fan Bonus

Products and services

• EVENTIM Primary Ticketing Platform
• EVENTIM.Exchange
• Eventim B2B (eventimb2b.com)
• See Tickets (U.S.)

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• AXScoreStrategic or Co-development Partner · 1 January 2025Eventim USA, in conjunction with AXS, serves as the Official Ticketing Service Provider for the LA28 Olympic and Paralympic Games. This is a flagship partnership for major international sporting events, combining Eventim's ticketing technology with AXS's event management expertise to deliver a seamless ticketing experience for the Los Angeles 2028 Games. The partnership involves managing ticket sales through draws, presales, and public sales phases.
• LA28 Olympic and Paralympic Games Organizing CommitteecoreStrategic or Co-development PartnerOfficial ticketing partnership for the Los Angeles 2028 Olympic and Paralympic Games. Eventim is providing ticketing services including ticket sales, distribution, and customer support for one of the world's largest sporting events.
• VisaminorGTM or Marketing PartnerVisa cardholders receive exclusive presale access to purchase tickets during designated time slots for the LA28 Olympic Games. Visa operates as a preferred payment partner and exclusive card partner for ticket presales.
• Grind City AmphitheatercoreChannel Partner/ Reseller/ DistributorEventim serves as the primary ticketing platform for Grind City Amphitheater in Memphis, Tennessee. The venue hosts concerts and events featuring artists like The Avett Brothers, with Eventim handling all ticket sales and distribution for the venue.
• Planet BluegrassminorChannel Partner/ Reseller/ DistributorPartnership with Planet Bluegrass for Camp Alderwild festival ticketing. Eventim handles ticket sales for the Telluride, Colorado music and camping festival.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vivid Seats: Vivid Seats operates a primary and secondary ticketing marketplace in the US serving sports, concerts, and theater. It directly competes with Eventim USA in the open-allocation event ticketing space and against EVENTIM.Exchange on the resale side.
• SeatGeek: SeatGeek is a technology-forward primary and secondary ticketing marketplace competing for the same venues, festivals, and sports clients as Eventim USA. Its consumer brand and mobile-first experience make it a direct peer in the open-allocation ticketing segment.
• StubHub: StubHub is one of the largest US ticket resale marketplaces and the most direct competitor to EVENTIM.Exchange. Both platforms facilitate secondary market transactions between consumers, competing for resale liquidity and seller mindshare.
• Ticketmaster (Live Nation Entertainment): Ticketmaster is the dominant US primary ticketing platform, owned by Live Nation Entertainment, holding long-term exclusive contracts with most major US amphitheaters, arenas, and stadiums. It is the closest direct competitor to Eventim USA's primary ticketing platform across concerts, sports, and theater.
• AXS (AEG): AXS is the ticketing platform of Anschutz Entertainment Group and a direct competitor in US primary ticketing, particularly for arenas and stadiums. Notably, AXS is also Eventim USA's co-ticketing partner for the LA28 Olympics, making it both ally and rival.
• See Tickets (International): See Tickets is the international ticketing brand within the CTS EVENTIM group, serving UK and European venues and festivals. While it is a sister brand within the same parent, it operates as a distinct ticketing platform serving comparable rights-holder and consumer use cases as Eventim USA.

Others

• Front Gate Tickets: Front Gate Tickets is a festival-focused ticketing platform owned by Live Nation Entertainment. It is an adjacent peer serving music festival rights holders that Eventim USA also targets (e.g., North Coast, Bumbershoot), making it a competitor in a specific subsegment of primary ticketing.

Emerging players

• Dice: Dice is a mobile-first ticketing platform focused on live music, with strong presence in the UK and expanding US footprint. Its technology-led approach and anti-scalping positioning make it an emerging peer in the same primary ticketing category as Eventim USA.
• TickPick: TickPick is a no-fee ticketing marketplace operating in primary and secondary US ticketing. It competes with Eventim USA for price-sensitive consumers and is an emerging peer in the open-allocation event segment.

Regional players

• Ticketek (TEG): Ticketek is the dominant ticketing platform in Australia and New Zealand, owned by TEG, and is structurally comparable to Eventim USA in primary ticketing scale and rights-holder relationships. It is a regional peer rather than a direct US competitor but operates a similar business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/eventim_usa
• Facebookfacebook.com/EventimUnitedStates
• Instagraminstagram.com/eventim_usa
• TikToktiktok.com/@eventim.usa
• LinkedInlinkedin.com/company/eventim-usa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eventim USA