FAMILY RESILIENCE GROUP, LLC

What FAMILY RESILIENCE GROUP, LLC does

Family Resilience Group, LLC is a privately held therapy practice headquartered in Arlington Heights, Illinois, founded in 2015 by Kristen Marzolf, LCSW, SEP. The practice operates from a single physical office at 3285 N. Arlington Heights Road, with telehealth services provided by at least one clinician, and serves clients across the full age spectrum (children, adolescents, adults, couples, families) plus specialized cohorts including LGBTQ+ clients, people of color, athletes, and new parents. Its clinical model is unified around Somatic Experiencing (SE) as the foundational modality — every therapist has completed 3+ years of SE training — and integrates complementary modalities including EMDR (with SE-paced titration), Internal Family Systems (IFS), Safe and Sound Protocol/Rest and Restore Protocol (SSP/RRP, designed by Stephen Porges), Therapeutic Touch methods (Kathy Kain and Peter Levine lineage), Yoga-Centered Therapy, and an embedded Registered Dietitian offering for eating disorder treatment.

The practice monetizes via fee-for-service therapy sessions billed through in-network arrangements with Blue Cross Blue Shield PPO (including out-of-state and BlueChoice) and Aetna, supplemented by self-pay/out-of-network billing with superbills provided for secondary insurance reimbursement, a sliding scale tier operated by an emerging therapist, and a separate revenue stream from training and consultation services delivered to external clinical teams. Its go-to-market relies on content marketing via a long-running blog (articles dating to 2018), SEO around therapy specialties and modalities, client testimonials, and community-based clinician training that generates professional referrals. The client-facing operational layer runs on a third-party TherapyNest portal for scheduling, billing, and forms.

Ownership is concentrated with founder Kristen Marzolf, with no disclosed parent company, external investors, or private equity backing. The leadership team includes 12 named clinicians plus an office manager; multiple staff are SEP-certified and bring 15-30+ years of clinical experience each. FRG holds no patents or trademarks, and the company has no public API, SDK, or AI/ML capabilities documented. The practice is HIPAA and HITECH compliant and operates under Illinois state law for health information privacy.

Name

FAMILY RESILIENCE GROUP, LLC

Legal name

Family Resilience Group, LLC

Website

https://familyresilience.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Family Resilience Group is a privately held, single-location therapy practice in Arlington Heights, Illinois, founded in 2015 by Kristen Marzolf. It delivers somatic-experiencing-based trauma and mental health treatment across all ages, integrating modalities such as EMDR, IFS, SSP/RRP, therapeutic touch, yoga therapy, and dietitian services.

Ownership category

akta.pro rank

Product category

Outpatient Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Couples & Family Therapy Teletherapy Platforms (HLALAEAG), Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Parent Mental Health, Stress Management & Wellness Programs (EDACALAJ)

Keywords

• Somatic therapy services
• Trauma counseling
• Mental health practice
• Psychotherapy services
• Family therapy

Headquarters

HQ city

Arlington Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance-Based Therapy Services: In-network provider for BCBS PPO (including out-of-state and BlueChoice) and Aetna. Claims submitted to insurance after sessions. Clients responsible for copays, deductibles, and any amounts not covered.
2. Out-of-Network/Self-Pay: Clients with other insurance plans pay out-of-pocket or submit claims themselves. Practice provides superbills for secondary insurance reimbursement. Self-pay option available with credit card on file or cash/check payment.
3. Sliding Scale Services: Lindsay Calhoun, as an emerging therapist finishing licensing requirements, offers deeply discounted fees. Practice also has Give Back Program for accessibility.
4. Training and Consultation: Staff provides training for clinical teams and consultations for individual clinicians on trauma-related topics, generating additional revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Family Resilience Group is a private outpatient psychotherapy practice that delivers body-based and traditional talk therapy for trauma, anxiety, depression, eating disorders, ADHD, and family/relationship issues. All therapists are trained in Somatic Experiencing as the foundational modality, with additional specialties in EMDR, IFS, Therapeutic Touch, Yoga Therapy, SSP/RRP, and integrated dietitian services. The practice serves children, teens, adults, couples, and families through in-person visits at the Arlington Heights, IL office and telehealth.

Product overview

Family Resilience Group is a single-location therapy practice in Arlington Heights, IL offering a unified clinical approach centered on Somatic Experiencing as the foundational modality. The practice operates as an integrated suite of therapeutic services rather than a modular software platform. Core treatment tools include Somatic Experiencing, EMDR, Safe and Sound Protocol/Rest and Restore Protocol, IFS, Therapeutic Touch Methods, Yoga-Centered Therapy, and embedded Nutritional/Dietitian Services, all unified by the practice's body-nervous system lens. The practice also offers Intensive Clinical Support for deeper work. Clinical specialties span trauma (PTSD, Complex/Developmental Trauma, Sexual Trauma), mental health conditions (Anxiety, Depression, ADD/ADHD), eating disorders, family and couples therapy, child and teen behavioral issues, substance use, grief, divorce, LGBTQ+ support, racial oppression trauma, new and existing parent support, suicidality/self-harm, therapy wounds, and sport performance. Professional training and consultation services for clinicians are also provided.

Differentiator

Problem solved

Functional benefit

Products and services

• Somatic Experiencing Therapy Gentle, talk and movement method of guiding traumatic experiences to become less emotionally charged. Each FRG therapist is trained in Somatic Experiencing over 3+ years as the base to unify the practice approach. Available to clients across all age groups and clinical specialties.
• EMDR (Eye Movement Desensitization and Reprocessing)

Quantifiable outcome

• Team has been bringing Somatic Trauma treatment to all ages for over 15 years, ahead of industry trend toward somatic approaches
• +2 more outcomes

Named customers1 record

Segments10 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• BCBS (Blue Cross Blue Shield)coreChannel Partner/ Reseller/ DistributorIn-network provider for all BCBS PPO products including out-of-state and BlueChoice plans. FRG submits claims directly to BCBS on behalf of clients.
• AetnacoreChannel Partner/ Reseller/ DistributorIn-network provider for Aetna insurance plans. FRG submits claims directly to Aetna on behalf of clients.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Timberline Knolls: Residential treatment facility in Lemont, IL where team member Meghan Vosloo previously worked as Lead Therapist. Comparable trauma and eating disorder treatment focus but delivers care in residential rather than outpatient setting.
• BetterHelp: Largest online therapy platform offering individual, couples, and teen therapy globally. Comparable in therapy services and clinical specialties but operates as tech-enabled subscription platform rather than local private practice.
• Octave: Multi-location therapy practice offering individual, couples, and family therapy with insurance accepted across multiple states. Comparable clinical specialties and outpatient delivery model but at broader scale with tech-enabled operations.
• Headspace Health: Mental health platform combining therapy, coaching, and meditation services for consumers and employers. Comparable in mental health focus though primarily digital-first rather than local in-person practice model.
• Two Chairs: Modern therapy practice chain offering in-person and virtual therapy across multiple states. Comparable therapy practice model with similar specialty areas including couples, family, and individual therapy, though with broader geographic reach and venture backing.
• Lyra Health: Mental health benefits platform providing therapy and coaching services to employees of enterprise customers. Comparable in therapy delivery and mental health focus but operates at much larger scale as an employer-focused technology platform.

Regional players

• Kenneth Young Center: Illinois-based community mental health provider where team member Christine Stryker previously worked. Comparable in serving Illinois populations with similar individual and group therapy services and behavioral health focus.

Direct peers

• The Center for Contextual Change: Chicago-area family therapy practice where FRG founder Kristen Marzolf previously served as Co-Clinical Director. Operates in the same family therapy and trauma treatment space with comparable clinical modalities and Illinois footprint.
• Little Friends Center: Illinois-based child and adolescent therapy and social services organization where Meghan Vosloo served as Clinical Director. Directly comparable in serving youth populations with similar therapeutic modalities in the same region.

Emerging players

• Alma: Therapist network platform helping private practice clinicians accept insurance and grow their practices. Adjacent to FRG's insurance-billing model though operates as enabling infrastructure for independent therapists rather than a practice itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/family-resilience-group-llc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FAMILY RESILIENCE GROUP, LLC