Tourismus-Service Fehmarn

Name

Tourismus-Service Fehmarn

Legal name

Tourismus-Service Fehmarn

Website

https://fehmarn.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Destination Management Services

NAICS

Convention and Visitors Bureaus (561591), Tour Operators (56152)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Permitting, Reservations & Visitor Information Services (Passes, Booking, Visitor Centers) (THAAAGAD)

akta.pro secondary industries

Recreation & Activity Services (Hiking, Boating, Climbing, Fishing—Guided/Authorized) (THAAAGAF), Campground & Overnight Facilities Operations (Campsites, Cabins, Backcountry Huts) (THAAAGAE)

Keywords

• Destination management
• Accommodation booking
• Event ticketing
• Visitor information
• Tourism marketing

Headquarters

HQ city

Burgtiefe (Fehmarn)

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Tourism Service Fees & Guest Card (ostseecard): Tourismus-Service Fehmarn operates as an municipal enterprise (Eigenbetrieb) of the Stadt Fehmarn. Revenue is generated through tourism service activities including the ostseecard guest loyalty program, commission from accommodation bookings via SECRA Bookings, ticket sales for events via pretix, and the online shop. No explicit revenue model types are stated in the source material.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels12 records

Core offering

Tourismus-Service Fehmarn operates as the official municipal destination management organization (Eigenbetrieb) of Stadt Fehmarn, providing comprehensive visitor information, online accommodation booking, event ticketing, and the ostseecard guest card program for tourists visiting Fehmarn island in the Baltic Sea. Its core product is the fehmarn.de tourism portal, which centralizes accommodations, an event calendar, an audioguide, dining guides, blog content, and accessibility features, complemented by two physical tourist information offices (Burgtiefe and Burg) and an animation/activity program at the Südstrand.

Product overview

Tourismus-Service Fehmarn operates as a comprehensive digital tourism platform for Fehmarn island, consisting of a core website (fehmarn.de) that serves as the primary visitor-facing portal. The platform integrates an online accommodation booking system powered by SECRA Bookings, an event calendar with ticketing via pretix.eu, and an audioguide service. Additional offerings include the ostseecard loyalty program, an animation and activity program at Südstrand, a gastroguide restaurant directory, a blog with editorial content, and coworking services. The platform is built and maintained by infomax websolutions GmbH and uses Conword.io for real-time translation with DeepL integration.

Differentiator

Problem solved

Functional benefit

Products and services

• fehmarn.de Tourism Portal Comprehensive multilingual tourism portal for Fehmarn island serving as the central visitor hub, offering accommodation search/booking, event calendar with ticketing, blog, audioguide, gastroguide, weather/webcams, accessibility resources, and access to the ostseecard program.
• Online Accommodation Booking (Online-Buchung) Digital booking engine enabling visitors to search and reserve accommodations across Fehmarn, including last-minute offers, camping, farm stays, and dog-friendly options.
• Event Ticketing Shop (pretix Ticket Shop) Online ticketing service selling tickets for events including concerts, sports camps, children's theater, workshops, and activity bookings hosted or promoted by Tourismus-Service Fehmarn.
• ostseecard Guest Card Program Guest loyalty/discount card program providing benefits and discounts to visitors of Fehmarn, including free local bus transport within the Fehmarn-Burg tariff zone.
• Audioguide Digital audio guide allowing visitors to access stories, locations, and background information about Fehmarn island's nature, culture, and history during their stay.
• fehmarn.de Online Shop Own-brand online retail shop selling merchandise and Fehmarn-themed products to visitors and fans of the island.
• Coworking Service Coworking facilities and services targeted at remote workers and digital nomads visiting or working from Fehmarn island.
• Animation Program (Südstrand Activities) Organized entertainment and activity program held at the Südstrand featuring sports, creative workshops, children's activities, and family events.
• Gastroguide Fehmarn Restaurant and dining directory listing gastronomy options available on Fehmarn island.
• Fehmarn Blog Editorial blog featuring stories, travel tips, and insights about Fehmarn with multiple author contributors covering island experiences, activities, and seasonal content.
• Tourist Information Offices (Burgtiefe & Burg) Two physical tourist information centers providing in-person booking assistance, event tickets, brochure ordering, and visitor information on Fehmarn island.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

20 partnerships are on record, tiered core and minor.

• SECRA Bookings GmbHcoreTechnology or IntegrationSECRA Bookings GmbH (Wagrienring 2, 23730 Sierksdorf) provides the online booking infrastructure for accommodation reservations, prospectus orders, and event registrations on fehmarn.de. Tourismus-Service Fehmarn relies on SECRA's platform as its primary booking engine for visitors.
• infomax websolutions GmbHcoreTechnology or Integrationinfomax websolutions GmbH (Aichfeld 2, 83224 Grassau) is credited as the programmer/developer of the fehmarn.de website. Responsible for technical implementation and maintenance of the tourism portal.
• Brevo (Sendinblue GmbH)coreTechnology or IntegrationBrevo (Sendinblue GmbH) is the newsletter software used by Tourismus-Service Fehmarn for email marketing. Handles subscription management and email dispatch. TSF uses Double Opt-in registration.
• Conword.iocoreTechnology or IntegrationConword.io provides real-time website translation for fehmarn.de, enabling content translation via DeepL SE. Conword states no user data is stored beyond functional requirements, all partners are within the EU, and DeepL transmits texts encrypted without training AI on them.
• Tourismus-Agentur Schleswig-HolsteincoreStrategic or Co-development PartnerOfficial regional tourism partner and marketing organization for the state of Schleswig-Holstein. Co-branded on fehmarn.de footer. Part of the broader Baltic Sea tourism network.
• Stadt Fehmarn (City of Fehmarn)coreStrategic or Co-development PartnerTourismus-Service Fehmarn is an municipal enterprise (Eigenbetrieb) of the Stadt Fehmarn. Mayor Jörg Weber is the political head; Werkleiter Oliver Behncke is the operational manager. The city owns and governs the tourism organization.
• Ostsee Schleswig-HolsteincoreStrategic or Co-development PartnerRegional tourism marketing organization for the Baltic Sea coast of Schleswig-Holstein. Co-branded partner on fehmarn.de footer, supporting cross-promotion of the Baltic Sea destination.
• Yachthafen BurgtiefeminorStrategic or Co-development PartnerMarina/harbor in Burgtiefe co-branded as a partner on fehmarn.de. Represents the nautical and sailing tourism segment of Fehmarn's offering.
• Deutscher Wing Foil Club e.V. (DWFC)minorStrategic or Co-development PartnerDWFC e.V. is the organizer of the SEND IT Wingfoil Clash 2026 event hosted at AHOI Camp Fehmarn. Event listed on fehmarn.de event calendar.
• Ostholstein VikingsminorStrategic or Co-development PartnerLocal sports club providing coaching for the Beach Flag Football Camp by Vikings event (August 13-14, 2026) at Westmole Burgtiefe. Event organized by Abenteuerinsel / TSF.
• Ev.-luth. Kirchengemeinde Burg auf FehmarnminorStrategic or Co-development PartnerEvangelical Lutheran Church of Burg on Fehmarn co-hosts the 'Im Röhricht' concert with Trio BlattArt (August 7, 2026) at Breite Str. 47, Burg.
• DLRG (Deutsche Lebens-Rettungs-Gesellschaft)minorStrategic or Co-development PartnerDLRG (German Life Saving Association) co-organizes beach safety events with Tourismus-Service Fehmarn, including the DLRG/NIVEA-Strandfest am Südstrand and Ostseeschwimmen events.
• SUNDsignminorStrategic or Co-development PartnerSUNDsign organizes creative screen printing (Siebdruck) workshops on Fehmarn: Beachbag Workshop (€69), Leinwand Workshop (€79), and Strandtuch Workshop (€79). Listed on fehmarn.de events calendar.
• Villa FarbenFrohminorStrategic or Co-development PartnerVilla FarbenFroh (Vitzdorf 5) hosts expressive painting workshops (Ausdrucksmalen) at €27/person including materials. Multiple dates from July to December 2026. Listed on fehmarn.de.
• Primesurf Fehmarn (Ocean Experience GmbH)minorStrategic or Co-development PartnerPrimesurf Fehmarn (Gollendorf 90) hosts events including Golf-Treff with BBQ, live music performances (Mia Peters, Peer Dre, Sleepwalkers Station, Claus Diercks), and other water sports-related events listed on fehmarn.de.
• LemkenHafen KreativWerkminorStrategic or Co-development PartnerLemkenHafen KreativWerk (Am Seglerhafen 1) offers creative bead jewelry workshops for €6/person (open participation, no reservation needed) from July to September 2026.
• Tourismusseelsorge OstholsteinminorStrategic or Co-development PartnerTourismusseelsorge Ostholstein (Tourism Chaplaincy) organizes 'Mein Fehmarn-Moment' creative nature craft sessions with Ingrid Seeliger (free; families) on July 22 and August 5, 2026.
• Stadt Fehmarn, UmweltratminorStrategic or Co-development PartnerThe Environmental Council of Stadt Fehmarn organizes geological identification courses (€3/person) at Gammendorfer Strand, answering questions about Fehmarn's stones, fossils, and glacial origins.
• AHOI Camp FehmarnminorStrategic or Co-development PartnerAHOI Camp Fehmarn (Altenteil 21) is the host venue for the SEND IT Wingfoil Clash 2026 watersports competition organized by DWFC e.V.
• pretix (by piRates GmbH)coreTechnology or Integrationpretix provides the ticketing infrastructure (pretix.eu/tsf/) for TSF events including concerts, sports camps, children's theater, workshops, and activity bookings. Linked from fehmarn.de event pages.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VisitBerlin: Major German municipal DMO for Berlin. Comparable business model (city/regional tourism marketing, digital platform, events calendar) but at a much larger scale and broader scope.
• Tourismus NRW e.V. State-level tourism marketing organization for North Rhine-Westphalia. Comparable as a larger German state DMO with a similar mandate for destination promotion and digital platform management.

Direct peers

• Tourismuszentrale Rügen: Official DMO for the island of Rügen in Mecklenburg-Vorpommern. Operates under the same model - municipal tourism organization for a German Baltic Sea island with beach, nature, and family tourism positioning.
• Tourismus-Service Sylt: DMO for the island of Sylt in the North Sea. Comparable as a premium German island destination management organization with a similar role in accommodation booking, event programming, and guest card services.
• Helgoland Tourismus: DMO for the North Sea island of Helgoland. Comparable as a small-island German destination management organization with a similar municipal structure and offerings.
• Usedom Tourismus GmbH: Tourism marketing organization for the island of Usedom in the Baltic Sea. Comparable beach island DMO structure with similar services for visitors including accommodation booking and event listings.

Regional players

• Ostsee-Holstein-Tourismus e.V. Regional tourism marketing organization for the Baltic Sea coast of Schleswig-Holstein, co-branded on the TSF site. Direct comparable as a regional DMO in the same geography.
• Tourismusverband Mecklenburg-Vorpommern: State-level DMO for Mecklenburg-Vorpommern, the adjacent Baltic coastal state. Comparable as a public-sector tourism organization targeting similar domestic German and international Baltic visitors.
• Tourismus-Agentur Schleswig-Holstein: State-level tourism marketing organization for Schleswig-Holstein, co-branded partner with TSF. Directly comparable as a public-sector tourism body serving a broader but overlapping Baltic/North Sea destination portfolio.

Others

• SECRA Bookings GmbH: Booking engine provider used by TSF. Comparable as a B2B operating partner/administrative platform that powers similar DMOs across the German island and coastal tourism market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/OstseeinselFehmarn
• Facebookfacebook.com/sonneninsel.fehmarn
• Instagraminstagram.com/fehmarn.de
• Pinterestpinterest.de/sonneninselfehmarn
• LinkedInlinkedin.com/company/tourismus-service-fehmarn

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tourismus-Service Fehmarn