first aid communication team

What first aid communication team does

First Aid Communication Team (FACT) is a privately held Polish public relations and communication agency founded in 2009 by Anna Jechna-Grabska and headquartered in Warsaw. The firm offers a full-service suite spanning strategic consulting, research and analysis, events and special productions, media relations, crisis communication, social media management, and public affairs. Its positioning is anchored in ESG and CSR-focused communication, with particular depth in healthcare, pharmaceutical, environmental, and energy-transition sectors. The leadership team of four senior executives brings prior experience at Polsat, TVP, Headlines Porter Novelli, Hill+Knowlton Strategies, and 24/7Communication, supporting credibility with enterprise and NGO clients.

The firm's client base includes international corporations and NGOs such as Gedeon Richter, Carlsberg Polska, Ørsted, Polskie Sieci Elektroenergetyczne (PSE), POLREGIO, Kneipp, Emotopic (Dr Irena Eris), WWF Foundation, DKMS, Fundacja EuropaColon Polska, and Koalicja 10% / Environmental Conservation Foundation. Documented campaign outcomes include 25.9 million reach for Gedeon Richter's women's health initiative, 30 million reach for the Nature Restoration Law campaign, 826 publications for WWF Earth Hour across six consecutive editions, and administration of 231 grants worth PLN 4.6 million on behalf of PSE. The agency has won two Brązowy Złoty Spinacz (Bronze Golden Clip) awards from the Polish Association of PR Companies in 2019 and 2021.

FACT operates a sales-led, project-based professional services model with pricing that is quote-driven and not publicly disclosed. Distribution is direct, with senior team members engaging enterprise and NGO decision-makers through industry events, professional networks, and direct outreach. The agency employs 12 people and serves the Polish market as its primary geography, with no disclosed international expansion or external investment. Revenue and financial details are not publicly disclosed, and the company is founder-owned with no venture capital or private equity backing.

Name

first aid communication team

Legal name

first aid communication

Website

https://first-aid.com.pl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

First Aid Communication Team (FACT) is a Warsaw-based boutique PR and communication agency founded in 2009, serving enterprise and NGO clients across healthcare, energy, environmental, and consumer sectors with ESG and CSR-focused strategic communication, media relations, crisis, and public affairs services.

Ownership category

akta.pro rank

Product category

Public Relations Services

NAICS

Public Relations Agencies (54182)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Public Affairs & Government Relations (MPAAADAE)

Keywords

• Public relations services
• ESG communication consulting
• Crisis communication management
• Media relations agency
• Corporate social responsibility campaigns

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. PR and Communication Services: Professional services revenue generated through strategic consulting, media relations, crisis communication, event management, and communication campaign execution for corporate and NGO clients.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

First Aid Communication Team (FACT) is a Warsaw-based PR and communication agency offering strategic consulting, public relations, crisis communication, ESG/CSR campaigns, media relations, public affairs, research and analysis, events and special productions, and social media management. The agency serves international corporations, Polish enterprises, and NGOs with a focus on healthcare, environmental, energy, and consumer sectors.

Product overview

first aid communication team is a PR and communication agency offering a comprehensive suite of professional services. The agency specializes in strategic consulting, research and analysis, events and special productions, public relations, crisis communication, social media and internet performance, and public affairs. The company focuses on ESG (Environmental, Social, Governance) and CSR (Corporate Social Responsibility) areas, helping clients build reputation, earn trust, and achieve effective communication outcomes.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategic Consulting Provides communication audit, strategic workshops, communication strategy development, and reputation management services for corporate and NGO clients.
• Research and Analysis

Quantifiable outcome

• 826 publications in reach media for WWF Earth Hour campaign
• +5 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• infuture.institutecoreStrategic or Co-development PartnerCollaboration with infuture.institute led by Natalia Hatalska for the 'Digital Women's Health Report' project for Gedeon Richter. The institute provided research and analysis expertise for the report on digital health of Polish women.
• Partnership for Road Safety (Partnerstwo dla Bezpieczeństwa Drogowego)minorStrategic or Co-development PartnerCollaboration as part of Carlsberg's 'Trzeźwo myślę' responsible drinking campaign. Partnership for Road Safety contributed expertise in road safety messaging and initiatives.
• Provincial Road Traffic Center Warsaw (Wojewódzki Ośrodek Ruchu Drogowego w Warszawie)minorStrategic or Co-development PartnerPartnership with Warsaw traffic authority for Carlsberg's road safety campaign 'Trzeźwo myślę'.
• Rzeczpospolita DailyminorGTM or Marketing PartnerIndependent media partner for POLREGIO debate on regional railway underfunding, organized by FACT on behalf of the client.
• TOK FM RadiominorGTM or Marketing PartnerIndependent partner for Ørsted video podcast series 'Energy from the Sea' (Energia z morza), bringing offshore wind energy topics to public audience.
• Great Orchestra of Christmas Charity (Wielka Orkiestra Świątecznej Pomocy)minorStrategic or Co-development PartnerCollaboration for first outdoor EMOstrefa at Pol'and'Rock festival 2018, supporting parenting zones initiative for Emotopic.
• ARC Rynek i OpiniaminorStrategic or Co-development PartnerMarket research partner conducting opinion surveys for Carlsberg 'Trzeźwo myślę' campaign ('Jazda Polaków na podwójnym gazie' study).
• IRCenterminorStrategic or Co-development PartnerOpinion research partner for DKMS Foundation 'Teachers with Life' competition, conducting 'Nauczyciele jako wzór do naśladowania' survey.
• PGE BalticacoreStrategic or Co-development PartnerJoint investment with Ørsted in Baltica 2 and 3 offshore wind farms (2.5 GW total capacity), the largest investment in the Baltic Sea.
• Janusz CieszyńskiminorStrategic or Co-development PartnerGovernment Plenipotentiary for Cyber Security, Secretary of State in the Chancellery of the Prime Minister, participated in Gedeon Richter Digital Women's Health Report press conference.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Edelman Poland: Global PR leader's Polish affiliate, strong in corporate, healthcare, and ESG communications. Competes for the same enterprise ESG and CSR mandates that FACT serves.
• Hill+Knowlton Strategies Poland: Global PR network with a Warsaw office serving healthcare, energy, and corporate clients. Healthcare head at FACT is a former H+K Poland practitioner; competes for the same enterprise and public affairs mandates.
• Grayling Poland (Teneo): International communications consultancy with operations in Poland, offering public affairs, corporate communications, and energy/sustainability PR. Overlaps with FACT's public affairs and energy-transition positioning work for clients like Ørsted.
• Havas PR Poland: Global Havas network's Warsaw public relations practice serving consumer, healthcare, and corporate clients. Comparable in scope of services including media relations and brand campaigns.
• Weber Shandwick Poland: Global communications network with Polish presence focused on corporate, healthcare, and public affairs. Competes for healthcare and CSR mandates with FACT's pharma and NGO clients.

Direct peers

• Inner Value: Polish PR and CSR-focused agency where FACT's Head of Sustainable Lifestyle Communication previously worked. Directly comparable boutique focused on CSR, sustainability communication, and corporate PR.
• On Board Public Relations: Polish boutique PR agency focused on corporate communications, public affairs, and CSR. Comparable in size and service mix to FACT, often competing for mid-market enterprise and NGO clients in Poland.
• Headlines Porter Novelli: Polish PR agency and FACT CEO Anna Jechna-Grabska's former employer. Directly comparable boutique agency operating in strategic communication, corporate PR, and CSR with similar client mix.
• 24/7Communication: Warsaw-based Polish PR and communication agency with sector teams in energy, technology, and healthcare. Direct competitor with overlapping enterprise client base (Siemens Gamesa, Novartis, GE) and FACT Managing Director's prior employer.
• SEC Newgate CEE: Central European communications and public affairs group with strong Warsaw operations. Comparable in public affairs, ESG communication, and crisis advisory services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCFHdeKxcMJrY2NN8YBZ8AHg
• Facebookfacebook.com/firstaidcom
• LinkedInlinkedin.com/company/first-aid-communication-team
• Instagraminstagram.com/firstaidcommunicationteam

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about first aid communication team