First Aid North East

What First Aid North East does

First Aid North East Ltd is a privately held, founder-led training provider established in April 2011 by Chris Bull, operating from a training venue at Blaydon Youth & Community Centre in Tyne & Wear, England. The company delivers regulated first aid, mental health first aid, and fire safety training to businesses, schools, childcare providers, and organizations across North East England, including Newcastle, Gateshead, Durham, Sunderland, Middlesbrough, and Northumberland. Its portfolio spans core workplace first aid (EFAW, FAW, FAWR), paediatric first aid meeting Ofsted/EYFS requirements, mental health first aid at Levels 1-3, and fire marshal training, available as traditional classroom or blended learning via the eLearnHere platform.

The business operates two distribution channels: Open Courses at the Blaydon venue for individual bookings priced £80-£180 per person, and On-Site Training delivered at customer premises for groups of up to 12 learners priced £295-£1,095 per session. Optional Ofqual certified qualifications are available at £10+VAT per person. The company maintains FAIB approval, HSE compliance, FPA certification for fire marshal, and FOFATO membership. Founded as a bootstrapped small business with 5 employees (3 key personnel: Chris Bull as Training Manager & Founder, Donna Thompson as Training Coordinator, and Stephen Wright as Quality Manager), the company has accumulated named customers across healthcare (Vocare), construction (James Burrell Builders Merchant), education (Teeside Training Services), and non-profit (National Trust) sectors. Chris Bull's position on the FAIB Committee reflects governance involvement in the UK first aid training industry.

Name

First Aid North East

Legal name

First Aid North East Ltd

Website

https://firstaidnortheast.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

First Aid North East Ltd is a Gateshead, UK-based first aid, mental health, and fire safety training provider founded in 2011, serving businesses, schools, and care providers across North East England with FAIB-approved open and on-site courses.

Ownership category

akta.pro rank

Product category

First Aid and Workplace Safety Training

NAICS

Educational Services (61), Educational Support Services (61171)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Emergency Response, First Aid/CPR/AED & Incident Management Training (BPAKAOAJ)

akta.pro secondary industry

Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG)

Keywords

• First aid training
• Workplace safety training
• Paediatric first aid
• Mental health training
• Fire marshal training

Headquarters

HQ city

Blaydon

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Open Training Courses: Individual learners book and pay for places on scheduled courses held at the Blaydon venue. Payment is required at booking or before course start date. Per-person pricing with courses ranging from £80 to £180 plus VAT.
2. On-site Training Services: Training delivered at customer premises for groups. Fixed pricing per course session (e.g., £395-£995 plus VAT depending on course type) for up to 12 learners. More cost-effective for larger groups as the per-person cost is lower.
3. Blended Learning Courses: Hybrid courses combining eLearning components (6 hours online) with shorter face-to-face practical sessions. eLearning can be completed on any PC or mobile device at learner's own pace.
4. Ofqual Regulated Certification: Optional Ofqual regulated qualifications available at additional cost of £10.00+VAT per person/certificate for customers requiring this certification route.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

First Aid North East delivers FAIB-approved first aid, paediatric first aid, mental health first aid and fire marshal training courses to businesses and individuals across the North East of England. The company operates two delivery channels: scheduled open courses held at its Blaydon training venue, and on-site training delivered at client premises. Courses are also available in a blended learning format combining online eLearning with face-to-face practical sessions.

Product overview

First Aid North East is a training services provider offering a portfolio of regulated and accredited first aid, mental health, and fire safety courses. The company provides two service delivery modes: Open Courses held at their Blaydon venue and On-Site Training delivered at client locations. Their core first aid offerings include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), and associated refresher courses, available in traditional classroom format or as blended learning combining eLearning with practical sessions. They also offer paediatric first aid courses meeting Ofsted/EYFS requirements, mental health first aid qualifications at Levels 1-3, and fire marshal training. All courses are FAIB-approved and many can also be delivered as Ofqual regulated qualifications. The product portfolio is designed to serve diverse sectors including construction, healthcare, education, and childcare across the North East of England.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency First Aid at Work (EFAW) A 6-hour first aid training course for people working in low-risk environments, covering emergency first aid skills including CPR, AED usage, and treatment of unconscious casualties. Delivered as open courses at the Blaydon venue or on-site at client premises.
• First Aid at Work (FAW) An 18-hour comprehensive first aid course for higher-risk workplaces, covering burns, fractures, spinal injuries, heart-related conditions and a wider range of first aid emergencies. Available as open or on-site training.
• First Aid at Work Refresher (FAWR) A 12-hour refresher course for holders of a valid First Aid at Work certificate, designed to refresh first aid skills and knowledge before re-certification.
• Blended First Aid at Work (BFAW) An 18-hour blended learning course combining 6 hours of online eLearning with 12 hours of face-to-face practical training, delivering a comprehensive FAW qualification with reduced classroom time.
• Blended First Aid at Work Refresher (BFAWR) A 12-hour blended refresher course combining 6 hours of eLearning with 6 hours of face-to-face practical training for those renewing their FAW certificate.
• Paediatric First Aid (PFA) A 12-hour paediatric first aid course for those caring for babies and children, meeting Ofsted requirements and the Early Years Foundation Stage (EYFS) statutory framework.
• Blended Paediatric First Aid (BPFA) A 12-hour blended course combining 6 hours of eLearning with 6 hours of face-to-face practical training, meeting Ofsted and EYFS paediatric first aid requirements.
• Emergency Paediatric First Aid (EPFA) A 6-hour emergency paediatric first aid course for those with an interest in child and infant basic life support, partly fulfilling Ofsted and EYFS requirements.
• School First Aid (SFA) Flexible first aid training for school staff ranging from 1 to 6 hours, covering emergency response skills for students of all ages, priced for up to 35 students per session.
• Emergency Life Support (ELS) A 3-hour course focusing on emergency life support skills including AED usage, delivered following Resuscitation Council (UK) Guidelines.
• Basic Life Support (BLS) A 1-2 hour practical session for healthcare professionals providing CPR and defibrillator updates, aligned with European Resuscitation Council guidelines.
• Defibrillator Awareness (AED) A 1-2 hour training course covering defibrillator usage, basic life support, and CPR techniques to build confidence in cardiac arrest situations.
• Awareness in First Aid for Mental Health (Level 1) A 4-hour introductory NUCO/FAA-approved course providing basic awareness of mental health conditions and the skills to start conversations and signpost to professional help.
• Award in First Aid for Mental Health (Level 2) A 6-hour FAA Level 2 Award qualification designed to help employers create a positive mental health culture and equip learners with knowledge of common mental health conditions.
• Supervising First Aid for Mental Health (Level 3) A 12-hour advanced NUCO/FAA-approved course building on Level 2, covering a wider range of mental health conditions in detail for those with supervisory or managerial responsibilities.
• Fire Marshal Training A 3-hour fire safety course covering fire legislation, fire prevention, evacuation procedures and fire marshal responsibilities, approved by the Fire Protection Association (FPA).
• Fire Marshal Training + Extinguisher (FMT+E) A 4-hour fire marshal course that includes practical fire extinguisher training, approved by the Fire Protection Association (FPA).
• Open Training Courses Regularly scheduled open training courses held at the company's Blaydon Youth & Community Centre venue, where individual learners book seats on specific dates across the first aid, paediatric, mental health and fire marshal course catalogue.
• On-Site Training Training delivered at the client's own venue or another convenient location across the North East of England, particularly cost-effective for groups; course content can be tailored to the customer's exact requirements.

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• First Aid Industry Body (FAIB)coreStrategic or Co-development PartnerFirst Aid North East is monitored and approved by FAIB to ensure delivery of high standard of training courses. FAIB was created by Ian Kershaw MBE to fill the void created by HSE withdrawing from the approvals system. Director Chris Bull is a member of the FAIB Committee, indicating deep involvement in industry governance.
• FOFATO (Federation of First Aid Training Organisations)coreStrategic or Co-development PartnerMember of FOFATO, which is recognised as the only truly independent body within the First Aid Industry. FOFATO aims to create a powerful voice across the First Aid Industry and promote high standards of First Aid training amongst its members.
• Fire Protection Association (FPA)coreTechnology or IntegrationFire Marshal training courses are issued with certificates in line with FPA membership. FPA is the UK's national fire safety organisation committed to setting the highest industry standards, influencing policy, and supporting with comprehensive fire safety advice, training and resources.
• NUCO TrainingcoreTechnology or IntegrationMental Health First Aid qualifications delivered through NUCO Training, which has created qualifications developed by First Aid Awards (FAA). NUCO's program has been developed using the latest research and information from major medical institutions.
• OfqualminorStrategic or Co-development PartnerOfqual regulated qualifications available as an optional route for customers requiring this certification. Additional cost of £10.00+VAT per person/certificate. While Ofqual is not mandatory, it provides an alternative certification pathway.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Nuco Training: UK first aid and mental health training qualifications provider whose awards underpin First Aid North East's NUCO/FAA mental health courses. Directly comparable as a competitor training provider and as an awarding organisation relationship partner.
• ITC First Aid: Awarding organisation and training provider offering regulated first aid qualifications across the UK. Comparable because it competes for the same FAW/EFAW training customers and operates an overlapping instructor network in workplace first aid.
• Tigerlily Training: UK first aid training provider delivering FAW, EFAW, paediatric and specialist courses to workplaces and individuals. Comparable as a similarly-sized regional/specialist competitor with overlapping course catalogue and customer segments.
• First Aid for Life: Specialist UK first aid training provider covering workplace, paediatric and emergency response courses. Comparable as a focused first aid training competitor offering similar accredited courses to corporate and individual learners.
• SafeHands Training: UK first aid training provider offering workplace and paediatric first aid courses to businesses and individuals. Comparable as a regional accredited training competitor with similar product mix and on-site delivery model.
• HTS Training: UK health and safety training provider offering first aid, fire marshal and workplace safety courses. Comparable because it competes for the same on-site corporate training budget and FAW/EFAW certification volume.

Broad incumbents

• St John Ambulance: The UK's dominant first aid charity and training provider, delivering FAW, EFAW, paediatric and mental health first aid across the country. Comparable because it issues FAIB-aligned certifications and trains in the same workplace first aid categories, but operates nationally with a far larger infrastructure.
• British Red Cross: National first aid training provider offering workplace, paediatric and mental health first aid courses across the UK. Comparable as a direct substitute for FAW/EFAW training at scale, with broader geographic reach and brand recognition than First Aid North East.

Emerging players

• ProTrainings: Online-first first aid and health & safety training provider with a regulator-approved blended learning catalogue. Comparable as a technology-enabled alternative targeting the same FAW/EFAW learner base, with a structurally different (digital) delivery model.

Others

• Fire Protection Association: UK national fire safety body that approves the company's Fire Marshal Training and issues certificates. Comparable as an ecosystem participant — not a competitor but an enabling awarding organisation integral to First Aid North East's fire safety revenue line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/firstaidne
• Facebookfacebook.com/firstaidnortheast
• Instagraminstagram.com/firstaidnortheast
• LinkedInlinkedin.com/company/first-aid-north-east-ltd

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Aid North East