MasterLibrary by Follett Software

What MasterLibrary by Follett Software does

Follett Software, LLC (operating as Follett Software, with the MasterLibrary facilities suite as a product line) is a privately-held K-12 educational technology provider and a business unit of the family-controlled Follett Corporation. Founded in 1973 and headquartered at 1340 Ridgeview Dr., McHenry, Illinois, the company sells a multi-suite cloud-based SaaS platform to school districts globally, with a stated footprint of $22B+ in managed assets, 4M+ daily logins across 160+ countries, and 99.9% platform uptime. Its offerings are organized into five integrated suites: Library (Destiny Library Manager, Destiny Resource Manager, Destiny District Classroom Library Manager, Destiny Engage, Library AI Assistant, Accessit Library), Facilities (Binders, Drawings, Schedules, Event Registration, Work Orders, Utilities), Student Information (Aspen SIS, Aspen Online Registration), Technology (IT Asset Manager, IT Help Desk, Technology AI Assistant), and Finance (Destiny Fee Manager, Destiny Fundraising Manager), all underpinned by a Cloud Hosting platform and a cross-suite Follett Software AI layer.

The platform is delivered as subscription software with AI-enabled automation and recommendation features layered across library, technology, and facilities workflows, and integrates with an ecosystem of more than 20 named partners including Clever, ClassLink, Canvas, Microsoft Intune, Google for Education, Jamf Pro, MySchoolBucks, and Crisis GO, plus an open API Partner Program. Compliance posture is a core procurement asset, with SOC-2 Type 2, TX-RAMP Level 2, a NIST 800-53-aligned Authority to Operate for Aspen SIS from a U.S. federal agency, 1EdTech Data Privacy Certification, and FERPA, COPPA, and GDPR alignment.

The company goes to market through direct enterprise field sales targeting district administrators, technology leaders, finance leaders, librarians, and facilities leaders, supplemented by implementation, managed services, consulting, training, and inventory services delivered by Follett teams. Pricing is quote-based on district size and not publicly disclosed. Leadership is led by CEO Chris Porter (appointed 2022, previously CEO of Apex Learning and executive at PowerSchool, Pearson, and Apple) with a tenured CFO (Kevin Gacek, since 2009) and a CXO bench drawn from PowerSchool, Hobsons/Naviance, Certica Solutions, Frontline Education, and Xero.

Name

MasterLibrary by Follett Software

Legal name

Follett Software, LLC

Website

https://follettsoftware.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Follett Software, LLC (MasterLibrary by Follett Software) is a privately-held K-12 educational technology subsidiary of Follett Corporation that sells integrated cloud-based SaaS suites for library, facilities, student information, IT asset, and finance management to school districts globally.

Ownership category

akta.pro rank

Headquarters

HQ city

Rochester, New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions: Follett Software provides AI-enabled operational suites for Library, Technology, and Facilities management on a subscription basis to K-12 school districts. The software is sold as a service with ongoing support, implementation services, and training included to maximize customer investment.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

MasterLibrary by Follett Software provides a cloud-based SaaS platform for K-12 school districts that integrates library management, curriculum resources, student information systems, IT asset management, facilities management, and finance operations. The platform combines AI-enabled features with operational modules to manage approximately $22 billion in district assets across more than 160 countries, replacing complex disparate tools with a unified system.

Product overview

Follett Software offers a platform-plus-modules architecture providing integrated AI-enabled operational suites for K-12 districts spanning five core areas: the Library Suite (centered on Destiny Library Manager for library collections and circulation, extended by Destiny Resource Manager for curriculum resources, Destiny District Classroom Library Manager for classroom libraries, Destiny Engage for student reading engagement, and the Library AI Assistant for AI-powered library automation), the Facilities Suite (with modules for facilities scheduling, drawings, binders, utilities, work orders, and event registration), the Student Information Suite (featuring Aspen SIS for student records and Aspen Online Registration for enrollment), the Technology Suite (including IT Asset Manager as the command center for IT operations, IT Help Desk for support ticketing, and a Technology AI Assistant), and the Finance Suite (encompassing Destiny Fundraising Manager for campaigns and Destiny Fee Manager for fee collection). All suites are underpinned by Cloud Hosting infrastructure and Follett Software AI, which embeds AI capabilities across the portfolio. The company also maintains a Software Partners program with API-based integration tools and integration partnerships spanning LMS, identity/SSO, payment processing, MDM, communication, and student information systems.

Differentiator

Problem solved

Functional benefit

Brands

• Destiny Library Manager: Comprehensive library management solution for K-12 schools
• Destiny Resource Manager
• Destiny District Classroom Library Manager
• Destiny Engage
• Aspen SIS
• Accessit Library
• Titlewave
• Follett Software AI
• IT Asset Manager
• Facilities Suite

Products and services

• Destiny Library Manager A comprehensive library management solution for K-12 schools that manages library collections, circulation, and patron services, enabling librarians to track inventory and keep collections up to date.
• Destiny Resource Manager Manages curriculum and instructional resources across a district, supporting end-of-year collection of materials and providing reporting features for resource tracking.
• Destiny District Classroom Library Manager Supports reading with classroom libraries across a district, helping teachers build and manage classroom library materials.
• Destiny Engage Promotes student reading engagement through AI-powered personalized reading recommendations and library discovery tools.
• Library AI Assistant An AI-enabled assistant for library and curriculum operations that uses artificial intelligence to save time on library and resource management tasks.
• Accessit Library Global library and asset management solution for schools and districts worldwide, part of Follett Software's international library offerings.
• Aspen SIS A student information system (SIS) that securely manages student records, streamlines district operations, and integrates student information with trusted systems.
• Aspen Online Registration Online enrollment solution that simplifies K-12 enrollment processes for families and district administrators.
• IT Asset Manager IT asset management solution for K-12 technology operations, serving as a command center for managing and tracking IT assets, inventory, and device lifecycles.
• IT Help Desk IT help desk module within the Technology Suite that supports school operations with ticketing and support request management.
• Technology AI Assistant AI-powered assistant for the Technology Suite that powers the IT command center with AI-driven insights for K-12 technology operations.
• Destiny Fee Manager Tracks and manages fee collection for schools and districts, simplifying financial tracking and payment processing.
• Destiny Fundraising Manager Runs fundraising campaigns for schools and districts, simplifying fundraising, expense tracking, and financial reporting processes.
• Follett Software AI AI-powered operational suite that delivers AI-enabled features across library, technology, and facilities solutions, providing automation, insights, and efficiency for K-12 districts.
• Cloud Hosting Cloud hosting infrastructure service for Follett Software products, providing scalable and secure deployment with 99.9% platform uptime.

Quantifiable outcome

• 100% collection rate from seniors for textbooks using Destiny Resource Manager reporting features
• +1 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability3 records

Feature9 records

Partnerships

Nine partnerships are on record, tiered core and major.

• ClevercoreTechnology or IntegrationClever is an integration partner that provides single sign-on (SSO) and educational app integration for Follett Software products, enabling seamless authentication and data sharing across the K-12 technology ecosystem.
• ClassLinkcoreTechnology or IntegrationClassLink integration partner providing identity management and single sign-on capabilities for Follett Software educational technology solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership includes integration with MS InTune for device management and broader Azure-based cloud infrastructure support for Follett Software platforms.
• Google for EducationcoreTechnology or IntegrationGoogle for Education integration partner providing interoperability with Google Workspace for Education tools and authentication systems.
• Canvas by InstructurecoreTechnology or IntegrationLearning Management System integration partner enabling interoperability between Follett Software library and resource management and Canvas LMS.
• Jamf PromajorTechnology or IntegrationApple device management integration through Jamf Pro for managing Mac devices in K-12 environments with Follett Software IT asset management.
• Crisis GOmajorTechnology or IntegrationSafety and emergency communication integration partner for Follett Software products.
• MySchoolBucksmajorTechnology or IntegrationSchool payment processing integration partner enabling fee collection and payment management through Follett Destiny Fee Manager.
• Accelerated ReadermajorTechnology or IntegrationReading practice and assessment integration partner for K-12 literacy programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Canvas by Instructure: Canvas is a leading K-12 and higher-ed LMS that integrates with Follett's library and resource products. While not a direct SIS competitor, Canvas sits in the same K-12 ecosystem and is a core integration partner for Follett's Resource Manager and library suites.

Direct peers

• PowerSchool: PowerSchool is the leading K-12 Student Information System and unified classroom platform, directly competing with Follett's Aspen SIS and Destiny suites across district deployments. Both companies sell multi-product SaaS platforms targeting the same district administrators and IT leaders.
• Aeries Software: Aeries is a California-focused K-12 SIS vendor that competes with Aspen SIS at the district level. It offers student information, attendance, grades, and parent portal capabilities targeted at the same K-12 buyer as Follett.
• Alexandria (library management): Alexandria is a K-12 and academic library management platform that competes directly with Follett's Destiny Library Manager. Both serve school librarians and districts seeking catalog, circulation, and digital resource management.
• Frontline Education: Frontline Education provides K-12 operations software for HR, finance, and student management, competing with portions of the Follett Finance Suite and broader district operations footprint. Both target the same district administrators and are sold through enterprise field sales.
• Skyward: Skyward (acquired by PowerSchool) provides K-12 SIS and school ERP software sold to the same district buyers as Follett Software. It competes on SIS, finance, and operational workflows that map directly to Aspen SIS and the Follett Finance Suite.
• Tyler Technologies (School ERP): Tyler Technologies' K-12 division sells school ERP and SIS solutions competing with Aspen SIS and the Finance Suite. Tyler is a broad public-sector software incumbent that overlaps with Follett's K-12 administrative offerings.
• Infinite Campus: Infinite Campus is a major K-12 SIS vendor with deep district penetration, competing head-to-head with Follett's Aspen SIS. It also offers adjacent tools for learning, behavior, and assessment that overlap with Follett's broader K-12 suite strategy.
• SchoolDude (Brightly / Vector Solutions): SchoolDude, part of Brightly, provides K-12 facilities and operations management software (work orders, inventory, scheduling) that competes directly with Follett's Facilities Suite. Both vendors target facilities leaders with cloud-based operational workflows.

Emerging players

• AssetWorks (K-12 facilities): AssetWorks provides facilities, asset, and operations management software used by schools and municipalities, overlapping with Follett's Facilities Suite. Both sell into district facilities leaders for work orders, asset tracking, and space management.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat6 records

Customer concentration

• Xx.com/follettsoftware
• YouTubeyoutube.com/@follettsoftware
• Facebookfacebook.com/FollettSoftware
• LinkedInlinkedin.com/company/masterlibrarybyfollettsoftware
• Instagraminstagram.com/follett_software

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MasterLibrary by Follett Software