DQ

What DQ does

DQ (legally Queue Bar Pty Ltd, ACN 169 609 232) is a Melbourne-headquartered SaaS company that builds operational software purpose-built for bottle service venues — nightclubs, lounges, and VIP table operators. The platform manages end-to-end VIP table workflows including reservation capture, in-booth ordering, runner dispatch, dispense preparation, minimum spend tracking, bottle banking, commission tracking, and real-time staff communication. Customers include named premium venues such as Bond, Platform1, Billboard, VIP Manager, Collins, Glowfest, and Baroq, with reported operational outcomes including 90% faster order delivery, 33% more upsell revenue, orders fulfilled in as little as 50 seconds, and 99.999% platform uptime.

The technology stack is built around cross-platform mobile applications — DQ Pro for in-service staff use and the newer DQ Core (launched July 2026) for VIP, General Admission, and Events venue workflows — combined with a desktop CMS for venue administration. Integrations span payments (Stripe, Square) and POS systems via aggregator APIs Doshii.io and Omnivore.io, enabling deployment across Australia, the USA, and the EU. A single AI capability — AI Seating Breakdown (March 2025) — analyzes guest history to assist seating decisions. Additional product surface includes the Treat gift platform, Treat Link, and a Referral Program.

The business model combines monthly SaaS subscriptions to venues, transaction-based commissions on the Treat gift platform, optional hardware sales, and a venue referral program offering 15% recurring commission or $500 upfront per referred venue. DQ Pro is sold via direct enterprise sales with hands-on onboarding to premium venues; DQ Core is offered via a self-serve motion with onboarding under five minutes, indicating a product-led growth layer beneath the direct sales core. The company is privately held with no disclosed funding rounds to date.

Name

DQ

Legal name

Queue Bar Pty Ltd

Website

https://getdqd.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

DQ (Queue Bar Pty Ltd) is a Melbourne-based SaaS company providing mobile and desktop operational software purpose-built for bottle service venues, managing VIP table workflows from ordering through minimum spend tracking for premium nightclubs, lounges, and event operators in Australia, the USA, and the EU.

Ownership category

akta.pro rank

Product category

Hospitality Venue Management Software

akta.pro primary industry

Nightlife & Club Guest List / Table Reservations (HSACALAG)

akta.pro secondary industry

Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)

Keywords

• Bottle service software
• Venue management platform
• Nightclub operations software
• VIP table management
• Hospitality POS integration

Headquarters

HQ city

Melbourne, VIC

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Fees: Monthly subscription fees charged to venues for access to the DQ System. Venues pay non-refundable fees per the Fee Schedule with monthly billing via credit card debit or bank transfer. First month is provided at no cost for risk-free trial.
2. TREAT Commission: Commission deducted on payments when TREAT features are used. TREAT lets friends make planned or spontaneous gift gestures from venues. Commission is deducted when buyer's card is charged; no fee if TREAT is rejected.
3. Hardware Sales (Optional): Optional hardware (mobile devices, accessories) sourced and installed by Queue Bar for venue operation. Venues responsible for care, upkeep, and replacement costs if lost, stolen, or defective outside warranty.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

DQ provides a purpose-built operational software platform for bottle service venues, encompassing two mobile applications (DQ Pro for in-service operations and the newer DQ Core for VIP, General Admission and Events) along with a desktop CMS for venue administration. The platform manages the full bottle service workflow from reservation to departure, including ordering at booths, runner dispatch, dispense preparation, manager oversight, real-time staff communication, minimum spend and bottle banking tracking, commission tracking, guest CRM, and Tap to Pay / QR pay-at-table payments.

Product overview

DQ offers a purpose-built operational platform for bottle service venues consisting of two mobile applications (DQ Pro and DQ Core), a desktop CMS for venue management, and the Treat gift platform. DQ Pro is the original app for in-service operations (ordering, payments, communication), while DQ Core is the newer 100% mobile rebuild designed for rapid setup. The CMS/Dashboard manages venue settings, bookings, staff, and reporting. Treat enables guests to purchase gifts for friends at venues. The referral program allows partners to earn commissions for recommending DQ to other venues.

Differentiator

Problem solved

Functional benefit

Brands

• DQ Pro: Primary mobile app for in-service use, operations, ordering, payments, and communication for bottle service venues.
• DQ Core
• Treat
• Treat Link

Products and services

• DQ Pro

Quantifiable outcome

• 90% faster order delivery
• +3 more outcomes

Named customers7 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• Doshii.iocoreTechnology or IntegrationPOS integration partner via API interface. DQ supports integration with Doshii.io to pass information between the DQ System and supported Point of Sale Systems, enabling menu sync, pricing, and order/tab submission.
• Omnivore.iocoreTechnology or IntegrationPOS integration partner via API interface. DQ supports integration with Omnivore.io to enable connectivity between DQ System and supported Point of Sale Systems for menu sync and order processing.
• StripecoreTechnology or IntegrationPayment processor for DQ System. Venues must set up and maintain a Stripe account to accept payments. DQ uses Stripe for card processing with Tap to Pay and card reader capabilities. PCI compliant payment processing.
• SquarecoreTechnology or IntegrationSupported payment processor for DQ System. Venues can use Square for payment processing alongside Stripe.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• OpenTable: Largest restaurant reservation network globally, owned by Booking Holdings. Comparable to DQ as a SaaS reservation and guest management platform for the hospitality industry, though it operates at much greater scale across full-service restaurants.
• TouchBistro: iPad-based POS system purpose-built for the F&B industry including bars and lounges. Comparable to DQ as a hospitality-focused software provider targeting on-premise venues, though it addresses broader restaurant operations rather than bottle service specifics.
• Toast: Large venture-backed restaurant POS and operations platform serving thousands of US restaurants. Comparable to DQ as a SaaS operations tool for hospitality venues, but operates horizontally across all F&B segments rather than specializing in bottle service.
• Lightspeed Restaurant: Restaurant POS and commerce platform serving bars, nightclubs, and full-service restaurants. Comparable to DQ as a multi-venue hospitality operations platform, though it operates horizontally rather than specifically optimizing for bottle service workflows.

Direct peers

• Tock: Reservation, ticketing, and CRM platform for restaurants, bars, and experiential venues. Comparable to DQ because it manages bookings, guest data, and payments for premium venues with similar premium customer bases, though more focused on curated experiences and ticketing than bottle service ops.
• ResDiary: Restaurant booking and table management platform serving hospitality venues in multiple markets. Comparable to DQ as a reservation and guest data SaaS for on-premise venues, though focused on dining venues rather than nightclub bottle service.
• Resy: Restaurant reservation platform (owned by American Express) that handles bookings, guest data, and CRM for premium restaurants. Comparable to DQ because it serves reservation-driven hospitality venues with consumer-facing booking flows and operator CRM, though focused on restaurants rather than nightclubs.
• Quandoo: Restaurant reservation and guest management platform operating across Europe and Asia. Comparable to DQ as a venue-facing SaaS for reservations and guest relationship management, though it targets restaurants broadly rather than bottle service venues specifically.
• SevenRooms: Guest experience and marketing platform for hotels, restaurants, and nightlife venues. Comparable to DQ because it serves the same hospitality operator base with CRM, reservations, and guest data features, though it operates more broadly across F&B rather than specializing in bottle service.

Emerging players

• EatApp: Restaurant reservation and guest management platform serving modern restaurants in Australia and the UK. Comparable to DQ as a regional SaaS for hospitality bookings and guest CRM, sharing the same Australian market presence and venue-operator customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/getdqd
• Instagraminstagram.com/dq.app

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DQ