Name

Expert Assistant

Legal name

Expert Assistant

Website

https://getexpertassistant.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Virtual Assistant Services

NAICS

Office Administrative Services (56111), Office Administrative Services (5611)

SIC

Services-Help Supply Services (7363), Services-Employment Agencies (7361)

akta.pro primary industry

Errand Running & Task Assistance (HSACAIAB)

akta.pro secondary industries

Home Services Coordination & Vendor Management (HSACAIAI), Digital Workplace & Collaboration Consulting (BPAHAEAH)

Keywords

• Virtual assistant services
• Real estate support
• Transaction coordination
• Administrative outsourcing
• Remote business support

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Virtual Assistant Services: Subscription-based model providing dedicated virtual assistants to businesses. Clients receive a single assistant working exclusively for their business on the Dedicated plan. Revenue is generated through recurring service fees for virtual assistant hours, with flexible scaling options to add hours or assistants as needed. Cost savings of up to 70% compared to hiring full-time in-house staff with full benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Expert Assistant provides dedicated, trained virtual assistants and administrative professionals to businesses on a subscription basis, with services spanning real estate virtual assistance, transaction coordination, general administrative support, social media management, and website management. Clients are matched with a single dedicated assistant (not a rotating pool) through a four-step process of discovery call, matching, onboarding, and ongoing operational support. The offering targets US businesses seeking to reduce administrative overhead, with claimed cost savings of up to 70% versus hiring full-time in-house staff.

Product overview

Expert Assistant is a service-based company offering a portfolio of virtual support services rather than a software product. The core offering consists of six distinct service lines: Virtual Assistant Services (general administrative support), Real Estate Virtual Assistants (specialized real estate industry support), Transaction Coordinators (real estate deal management), Administrative Support (scheduling, data entry, document management), Social Media Management (content creation and social engagement), and Website Management (site maintenance and security). These services are delivered through dedicated human assistants, with offerings tailored primarily toward real estate professionals but also serving legal, digital agencies, e-commerce, healthcare, and professional services industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Assistant Services Dedicated virtual assistants managing day-to-day business operations for clients, allowing business owners and teams to focus on strategic growth activities. Delivered as a subscription-based Dedicated Plan with a single assistant working exclusively for the client business.
• Real Estate Virtual Assistants Specialized virtual assistants for real estate professionals providing lead management, MLS updates, and client follow-up services. Targets real estate agents, teams, and brokerages needing dedicated industry-specific support.
• Transaction Coordinators Expert transaction coordinators managing real estate deals from contract signing through closing day. Designed for real estate professionals who need end-to-end deal administration handled externally.
• Administrative Support Professional administrative assistance including scheduling, data entry, and document management services. Targets professional services, legal, healthcare, and other SMB clients seeking routine back-office support.
• Social Media Management Strategic social media support encompassing content creation, scheduling, engagement, and audience growth. Targets digital agencies and businesses that need outsourced social media execution.
• Website Management Website maintenance services keeping client sites updated, secure, and performing optimally around the clock. Targets e-commerce operators and SMBs needing ongoing site upkeep.

Quantifiable outcome

• Clients can close 40% more deals by focusing on core activities instead of paperwork (per Mitchell Realty Group testimonial)

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Belay: Belay is a US-based virtual staffing company offering dedicated virtual assistants, bookkeepers, and social media managers to businesses — directly competing with Expert Assistant's dedicated-assistant subscription model and target SMB/mid-market segments.
• 1840 & Company: 1840 & Company provides offshore and nearshore staffing and dedicated virtual assistant services to US businesses, with a similar business model and a focus on cost-savings messaging for SMBs.
• Time Etc: Time Etc is a long-established US/UK virtual assistant service providing dedicated remote assistants to entrepreneurs and small businesses, with a similar subscription-based recurring model and similar customer base.
• WoodBows: WoodBows offers dedicated virtual assistants and real estate transaction coordination services to US clients, directly competing in the same specialized real estate VA niche that Expert Assistant targets.
• MyTasker: MyTasker is an India-headquartered VA firm providing dedicated virtual assistants to US-based clients across real estate, legal, and professional services, closely overlapping with Expert Assistant's service portfolio and delivery geography.
• Virtalent: Virtalent is a UK/US-based virtual assistant company offering dedicated assistants on a subscription model, providing comparable services in administrative support, marketing, and real estate workflows.
• Fancy Hands: Fancy Hands is a US virtual assistant service providing on-demand and dedicated assistants for administrative tasks, scheduling, and research, overlapping with Expert Assistant's general admin support offering.
• Wishup: Wishup is an India-based virtual assistant service that matches dedicated remote VAs with US and global clients, offering the same dedicated-assistant model and serving overlapping segments (real estate, e-commerce, professional services).

Broad incumbents

• Upwork: Upwork is the largest freelance marketplace where businesses can hire VAs directly, representing both a substitute (DIY hiring) and a competitor (managed services) to Expert Assistant's dedicated VA model.
• OnlineJobs.ph: OnlineJobs.ph is a Philippines-focused platform for hiring virtual assistants, serving as a low-cost substitute for dedicated VA services and representing a competitive threat to Expert Assistant's pricing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/expert-assistant

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expert Assistant