on demand opps
On Demand Ops, operating as Fancy Hands Inc., provides US-based outsourced lead management, research and data collection, document formatting, and marketing logistics services to enterprise and mid-market clients, combining a remote US assistant workforce with a proprietary CRM platform on outcome-based pricing.
- Company typePrivate
- Founded2010
- HeadquartersNew York, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What on demand opps does
On Demand Ops (ODO), operating under the legal entity Fancy Hands, Inc., is a US-based business process outsourcing provider founded in 2010 and headquartered in New York. The company delivers lead management, research and data collection, document formatting and transfers, and marketing logistics services to enterprise, mid-market, and growth-stage clients. Its primary offering combines a workforce of thousands of skilled, US-based virtual assistants with a proprietary CRM and work management platform that performs real-time optimization of call cadence, worker performance, and messaging. Output is delivered through phone-based outreach, targeted email, web research, webforms, and data entry, with documented case-study results of thousands of qualified prospects generated per engagement.
The business model is outcome-based, with public pricing tiers ranging from $2,500 to $10,000+ per month and a stated pay-per-performance structure for lead management engagements. ODO positions itself as a complement to existing in-house BDR/SDR teams rather than a replacement, claiming the ability to expand a two-person team into a twelve-person equivalent at a fraction of full-time employee cost. Go-to-market is sales-led and consultative, using a website contact form that captures budget and timeline preferences, with named engagements spanning social/marketing technology, transportation and logistics, consulting, information security SaaS, financial services, AI/talent technology, and financial wellness. Distribution is domestic-only, supported by organic social channels and earned media coverage in TIME, New York Times, Slate, and Forbes.
The company is privately held with no disclosed institutional investors, funding rounds, revenue figures, or named executive leadership in the source data. It retains the legacy Fancy Hands consumer personal-assistant sub-brand. No AI/ML capabilities, patents, regulatory actions, or third-party technology integrations are documented in the available materials.
on demand opps firmographics
Firmographics- Name
- on demand opps
- Legal name
- Fancy Hands, Inc.
- Website
- https://ondemandops.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Short description
- On Demand Ops, operating as Fancy Hands Inc., provides US-based outsourced lead management, research and data collection, document formatting, and marketing logistics services to enterprise and mid-market clients, combining a remote US assistant workforce with a proprietary CRM platform on outcome-based pricing.
- Ownership category
- akta.pro rank
on demand opps industry classification
Industry- Product category
- Sales Outsourcing and Business Process Outsourcing Services
- NAICS
- Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142)
- SIC
- Services-Help Supply Services (7363), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Marketing Automation Operations for Demand Gen (Email/CRM Workflows) (BPAFAKAM)
Keywords
Where on demand opps is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
on demand opps business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Lead Management Services: Outcome-based pricing model where clients pay for qualified leads and appointments generated. Testimonials reference 'pay per performance model' as a key advantage, with flexibility to execute at scale.
- Research & Data Collection Services: Custom research and data collection projects billed based on project scope and complexity. Projects include phone calls, webforms, emails, and data entry work.
- Marketing Logistics: Marketing logistics solutions including document formatting, transfers, and supply management processes for enterprise clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Monthly | Entry Level - $2,500-$5,000/month |
| Outcome Based/ Performance | Monthly | Mid-Market - $5,000-$10,000/month |
| Outcome Based/ Performance | Monthly | Enterprise - $10,000+/month |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
on demand opps product offering
Product offeringCore offering
On Demand Ops provides outsourced lead management, research and data collection, document formatting, and marketing logistics services for businesses. These services are delivered by thousands of skilled US-based virtual assistants using phone calls, emails, webforms, and data entry, coordinated by a proprietary CRM and work management platform that optimizes campaigns in real time. The company works with enterprise and growth-stage clients to scale sales pipeline generation and back-office operations without the need for additional full-time hires.
Product overview
ODO (On Demand Ops) operates as a business process outsourcing company offering a suite of solutions that combine skilled US-based virtual assistants with proprietary technology. The portfolio includes Lead Management (phone-based qualification, targeted outreach, email follow-up), Research & Data Collection (large-scale research, supplier management, procurement processes), Document Formatting & Transfers (contracts, invoices, templates), and Marketing Logistics (supporting existing sales teams). These services are powered by the company's proprietary CRM and work management platform that enables realtime optimization, A/B testing, and dashboard reporting. The company also maintains a parent brand relationship with Fancy Hands, a remote personal assistant service.
Differentiator
Problem solved
Functional benefit
Brands
- Fancy Hands: The original consumer-facing remote personal assistant service brand, which is now part of the ODO service offering.
Products and services
- Lead Management Outsourced lead qualification and management service for businesses. US-based workers make thousands of phone calls per week, send targeted emails, and conduct consistent follow-up outreach to prospects, powered by proprietary CRM technology that optimizes timing, cadence, and messaging in real time. Designed to augment or replace in-house BDR/SDR capacity.
- Research & Data Collection Large-scale research and data collection services for businesses, including business information gathering, supplier data collection, and procurement management. Work is delivered via phone calls, emails, webforms, web research, and data entry by skilled US-based workers.
- Document Formatting + Transfers Document reformatting and template transfer service for businesses, handling contracts, invoices, training manuals, and operations templates. Delivered by US-based workers with critical thinking skills to manage nuanced corporate documents.
- Marketing Logistics Support service for existing sales teams that enables companies to scale outreach operations and complement in-house BDRs and SDRs with skilled US-based workers. Covers document formatting, transfers, and supply management processes for enterprise clients.
Quantifiable outcome
- 300+ qualified prospects generated in 15 days from 7,467 calls (10.75% qualification rate)
- +3 more outcomes
Companies that use on demand opps
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
on demand opps technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
on demand opps partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights4 records
on demand opps competitors and assessment
Company assessmentDirect peers
- Belkins: Belkins provides outsourced B2B lead generation, appointment setting, and sales development services using human outreach. Its phone- and email-based pipeline creation model directly overlaps ODO's lead qualification and management offering.
- LeadGenius: LeadGenius combines human research and technology to identify, enrich, and qualify prospective customers. It is directly comparable to ODO's research, data collection, and lead qualification services.
- MemoryBlue: MemoryBlue provides outsourced BDR and sales-development resources for technology and B2B organizations. It is comparable to ODO because both augment or replace internal prospecting teams with structured outbound execution.
- CIENCE: CIENCE offers outsourced sales development and lead-generation programs for B2B clients. It is a direct peer in the provision of structured, human-operated pipeline creation and prospect research.
- Callbox: Callbox provides multichannel B2B lead generation and appointment-setting services, including phone, email, and digital outreach. Its focus on human prospect qualification directly overlaps ODO's core use case.
- SalesRoads: SalesRoads delivers outsourced SDR and appointment-setting services to B2B companies. Its human-led pipeline development and prospect outreach are closely aligned with ODO's lead-management model.
Emerging players
- Smith.ai: Smith.ai supplies virtual receptionists and call-handling services that capture, qualify, and follow up with prospects. It overlaps ODO's phone-based lead management, although its primary focus is more inbound and SMB-oriented.
- Belay Solutions: Belay Solutions provides remote virtual assistants and business support to small and mid-sized clients. It shares ODO's distributed human-workforce model but is less specialized in outbound sales development.
Broad incumbents
- Five9: Five9 is a cloud contact-center platform supporting inbound and outbound customer interactions, workforce management, and analytics. It overlaps ODO's call and contact workflows but competes as a broader enabling technology platform rather than a managed human-service provider.
- Teleperformance: Teleperformance is a large global BPO and customer-operations provider with broad contact-center capabilities. It is comparable as a scaled outsourced operations incumbent, although its portfolio is much wider than ODO's lead-focused niche.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
on demand opps social profiles
Digital presenceon demand opps financial estimates
Financial estimateRevenue estimate
Valuation estimate
on demand opps leadership team
Management profileNumber of profiles
on demand opps funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
on demand opps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about on demand opps
What does on demand opps do?
On Demand Ops provides outsourced lead management, research and data collection, document formatting, and marketing logistics services for businesses. These services are delivered by thousands of skilled US-based virtual assistants using phone calls, emails, webforms, and data entry, coordinated by a proprietary CRM and work management platform that optimizes campaigns in real time. The company works with enterprise and growth-stage clients to scale sales pipeline generation and back-office operations without the need for additional full-time hires.
Is on demand opps a public or private company?
on demand opps is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was on demand opps founded?
on demand opps was founded in 2010.
Where is on demand opps based?
on demand opps is headquartered in New York, United States, in the North America region.
How does on demand opps make money?
Three revenue lines are on record. Lead Management Services are the primary driver. The others are research & Data Collection Services and marketing Logistics.
Who are on demand opps's main competitors?
Direct peers on record are Belkins, LeadGenius, MemoryBlue, CIENCE, Callbox and SalesRoads. Emerging players are Smith.ai and Belay Solutions. Broad incumbents are Five9 and Teleperformance.
Does on demand opps have an API?
No public API is recorded for on demand opps.
What industry is on demand opps in?
on demand opps's product category is Sales Outsourcing and Business Process Outsourcing Services. Its primary akta.pro industry code is BPAFAKAM, Marketing Automation Operations for Demand Gen (Email/CRM Workflows). Its NAICS code is 561422 and its SIC code is 7363.