What GMonit does

GMonit (legal entity: OOO «Khayersoftlab» / HyperSoftLab LLC) is a Russian enterprise observability platform founded in 2021 and headquartered at the Skolkovo Innovation Center in Moscow. The platform delivers unified monitoring of web applications, mobile apps, IT infrastructure, and business processes by combining APM with auto-instrumentation, real-user monitoring for web and mobile, distributed tracing, service maps, alerting, and infrastructure dashboards. Differentiated capabilities include an AI-based dynamic-baseline anomaly detection engine and native monitoring modules for the 1C and SAP enterprise systems that dominate Russian ERP deployments.

The platform is sold via both a cloud SaaS subscription and an on-premise license for enterprises with stricter data-residency or compliance requirements, with quote-based pricing and no publicly disclosed tiers. The go-to-market is hybrid: enterprise field sales, inside sales through website demo requests, a Telegram sales bot, and a Russian partner/reseller channel. Customer segments are explicitly segmented by vertical (Retail & E-commerce, Banks & Fintech, Insurance, MedTech) and by internal business unit (Development Teams, Monitoring Teams, DevOps, Technical Support, Business/CIO, Product Managers), with named enterprise customers including Hoff, Familia, Lenta, Auchan, Invitro, WebMonitorEx (ProWAF), and mid-market accounts such as Teachbase (which replaced Datadog after its 2022 exit from the Russian market).

GMONIT's competitive position rests primarily on regulatory certifications — inclusion in the Russian Domestic Software Registry (MinDigital) as a product with ML capabilities, Skolkovo residency, and FSI backing — combined with domain specialization in SAP and 1C environments that international observability vendors have not historically targeted. The company organizes the annual GMONIT Observability Day conference to build thought leadership in the domestic observability category.

Name

GMonit

Legal name

Obshchestvo s ogranichennoy otvetstvennostyu «Khayersoftlab» (Общество с ограниченной ответственностью «Хайперсофтлаб»)

Website

https://gmonit.ru

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

GMonit is a Russian enterprise observability platform offering APM, RUM, infrastructure monitoring, distributed tracing, and AI-based anomaly detection, with native SAP and 1C support for retail, banking, insurance, and medtech customers in Russia.

Ownership category

akta.pro rank

Product category

Observability Platform

NAICS

Computer Facilities Management Services (541513)

akta.pro primary industry

Infrastructure & Network Monitoring (NPM/NPMD) (HDABAJAA)

Keywords

• Application performance monitoring
• Infrastructure monitoring
• Distributed tracing
• Real user monitoring
• Anomaly detection

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Cloud-based observability platform offered as subscription service with SaaS deployment option
2. On-premise License: On-premise deployment option for enterprise customers with specific security or compliance requirements

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

GMonit is a unified observability platform that monitors web services, web applications, and IT infrastructure using AI-based anomaly detection with dynamic baselines. The platform delivers APM, frontend RUM, mobile RUM, infrastructure monitoring, distributed tracing, and specialized monitoring for 1C and SAP enterprise systems, offered via both SaaS and on-premise deployments to Russian enterprises.

Product overview

GMONIT is a unified observability platform offering comprehensive monitoring across applications, infrastructure, and business processes. The core platform provides APM (Application Performance Monitoring), Frontend RUM, Mobile RUM, and Infrastructure Monitoring as the foundational modules. Specialized monitoring extends to enterprise systems including 1C and SAP. The platform includes distributed tracing, service map visualization, alerting, and external integration monitoring. AI-powered anomaly detection uses dynamic baselines to identify deviations from normal behavior. Newer modules include Business Health (for correlating IT metrics with business KPIs) and Incident Card (for structured incident management). The platform supports OpenTelemetry and Prometheus standards for instrumentation.

Differentiator

Problem solved

Functional benefit

Products and services

• APM (Application Performance Monitoring) Monitors application performance with auto-instrumentation, providing visibility into code execution, database queries, and service interactions for development and operations teams.
• Frontend Monitoring (RUM Web) Real User Monitoring for web browsers, tracking page load times, user interactions, JavaScript errors, and frontend performance metrics for web applications.
• Mobile Monitoring (RUM Mobile) Real User Monitoring for iOS and Android applications, tracking mobile app performance, crashes, and user experience.
• Infrastructure Monitoring Monitors servers, containers, Kubernetes, cloud infrastructure, databases, and network components with pre-built dashboards and alerting for IT operations teams.
• Business Process Monitoring and Customer Journey Tracking Tracks business-critical processes and customer journeys across digital touchpoints, correlating IT metrics with business outcomes.
• Anomaly Detection with Dynamic Baselines AI-powered anomaly detection using dynamic baselines that automatically learn normal behavior patterns and alert on deviations from expected metrics.
• 1C Monitoring Specialized monitoring for 1C enterprise resource planning systems, tracking performance and availability of 1C platforms widely used in the Russian market.
• SAP Monitoring Specialized monitoring for SAP ERP systems, providing visibility into SAP application performance and business-critical processes for enterprise customers.
• Business Health Business-level health monitoring that correlates IT system metrics with business KPIs and outcomes for executive decision-makers.
• Incident Card Structured incident documentation and management tool for systematic incident handling and post-mortem analysis.

Quantifiable outcome

• 88% growth in SLA fulfillment year-over-year
• +5 more outcomes

Named customers11 records

Segments10 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature17 records

Partnerships

Three partnerships are on record, tiered core, moderate and major.

• Skolkovo Innovation CentercoreStrategic or Co-development PartnerGMONIT operates from Skolkovo innovation center, Russia's leading technology park and startup ecosystem. Company is registered at Skolkovo address and benefits from the innovation center's infrastructure and support programs.
• FSI (Fund for Infrastructure and Educational Programs)moderateStrategic or Co-development PartnerGMONIT receives support from the Fund for Infrastructure and Educational Programs, a Russian government entity supporting technology innovation and startup development.
• Hoff TechmajorTechnology or IntegrationHoff Tech, the IT subsidiary of Hoff retail chain, partnered with GMONIT for e-commerce observability. Hoff Tech provides IT infrastructure support for Hoff while integrating GMONIT for comprehensive application monitoring.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Datadog: Cloud-native observability platform offering APM, infrastructure monitoring, log management, and distributed tracing — the closest global direct competitor to GMONIT, and explicitly the incumbent that Teachbase replaced.
• Elastic: Search-powered observability and security platform (Elastic Observability) covering logs, metrics, traces, and APM — comparable stack, with overlapping customer base in Russian and Eastern European enterprises.
• Grafana Labs: Provider of Grafana dashboards, Loki logs, Mimir metrics, and Tempo tracing — a leading open-standards observability stack that GMONIT directly competes against via its OpenTelemetry and Prometheus support.
• Sentry: Application error tracking and performance monitoring platform for web and mobile — directly comparable to GMONIT's RUM Web, RUM Mobile, and APM modules for development-team use cases.
• Dynatrace: Enterprise observability platform with AI-driven anomaly detection, APM, infrastructure monitoring, and RUM — comparable in feature scope to GMONIT, with Davis AI engine analogous to GMONIT's dynamic baseline anomaly detection.
• New Relic: Unified observability suite spanning APM, infrastructure, browser/mobile RUM, and logs — a direct peer in product surface area, with NRDB and AI capabilities comparable to GMONIT's platform.

Broad incumbents

• Splunk (Cisco): Enterprise log analytics, monitoring, and observability suite now part of Cisco — broader portfolio than GMONIT but overlapping on APM, infrastructure monitoring, and alerting for large enterprises.
• AppDynamics (Cisco): Enterprise APM and business performance monitoring platform — a broader Cisco-owned incumbent overlapping with GMONIT's APM and business process monitoring modules.

Regional players

• Yandex Cloud Monitoring: Russian cloud provider's bundled observability service — a regional direct competitor that bundles monitoring into Yandex Cloud, appealing to Russian enterprises seeking single-vendor cloud and observability stacks.
• VK Cloud Monitoring: Russian cloud platform offering infrastructure and application monitoring as part of its cloud stack — a regional Russian competitor that benefits from VK ecosystem reach and may compete on bundled pricing for Russian enterprises.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@gmonit
• LinkedInlinkedin.com/company/gmonit

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GMonit